by AUCTANE S.L.U.
eCommerce and Marketplaces Multi-Carrier Shipping Solutions
Free plan · From $29/mo
HK Pickup: Store & SF Express Shopify App by Wave Commerce
Provide delivery, store pickup, or SF Express pickup options in Hong Kong. SF Express, EF lockers and store collection locations in Hong Kong.
4.5 20 reviewsFreePaid from $5/month
Pros and cons
Pros and cons of HK Pickup: Store & SF Express
Pros
- Seamless Integration with Shopify: The app integrates smoothly with Shopify checkout, enhancing the user experience for both merchants and customers.
- Multilingual Support: Supports both English and Chinese, catering effectively to local Hong Kong customers.
- Excellent Customer Service: Responsive and helpful support team, frequently praised for quick resolutions and professional assistance.
- Flexible Delivery Options: Enables easy setup of SF Express pickup points and retail store pickups, increasing customer convenience.
Cons
- Technical Bugs with Specific Themes: Some users reported compatibility issues, such as crashes or malfunctions with certain Shopify themes.
- Inconsistent SF Express Address Auto-Fill: Occasional failures in automatically filling SF Express addresses during checkout, causing customer complaints.
Screenshots
About the app
SF Express, EF lockers and store collection locations in Hong Kong.
- Store Pickup Locations: Include your Hong Kong and Macau store locations as pickup points.
- Service Locations: Updated list of EF lockers, service points in San Francisco, and convenience stores.
- Dynamic Shipping Rates: Show changing shipping prices: Provide shipping costs based on pickup choices.
- Selective Pickup Options: Only show pickup options to shoppers from Hong Kong, international shoppers, or both.
- Bilingual Storefront Interface: The storefront interface supports both Chinese and English languages.
Keywords
store pickup options Shopify appsSF Express pickup Shopify appsHong Kong delivery Shopify appsdynamic shipping rates Shopify appsretail store pickup Shopify appsEF lockers pickup Shopify appsS.F service points Shopify appsconvenience store pickup Shopify appslocal pickup options Shopify appsbilingual pickup Shopify apps
Key features
- Add retail stores in Hong Kong and Macau as pickup locations for customers.
- Automatically update available S.F. Express lockers and service points for convenience.
- Show dynamic shipping rates based on selected pickup options.
Pricing
HK Pickup: Store & SF Express pricing plans
Bundle
$0 /month
- Get HK Pickup Options app fee waived when bundled with our CRM app
Starter
$5 /month
- For Basic Shopify plan merchants only
- Add S.F. Express locations (HK and Macau)
- Supports English or Chinese storefronts
Standard
$25 /month
- Add up to 3 custom retail locations
- Add S.F. Express locations
- Display to HK and Macau shoppers only
- Supports English or Chinese storefronts
Advanced / Custom
$100 /month
- Add 3+ retail locations
- Support multi-language storefronts
- Display dynamic shipping rates
Not sure which plan to pick? Discuss Bundle or Starter plans with us, learn about custom pricing, or get a demo.
Here’s an overview of HK Pickup: Store & SF Express costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by HK Pickup: Store & SF Express is Bundle. The paid plans offered by HK Pickup: Store & SF Express are Starter, Standard, Advanced / Custom.
The details of the plans are outlined below.
- Bundle: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Get HK Pickup Options app fee waived when bundled with our CRM app.
- Starter: the Starter plan costs $5 and comes with a 30-day free trial period. The plan offers a host of features, including For Basic Shopify plan merchants only, Add S.F. Express locations (HK and Macau), Supports English or Chinese storefronts.
- Standard: the Standard plan costs $25 and comes with a 30-day free trial period. The plan offers a host of features, including Add up to 3 custom retail locations, Add S.F. Express locations, Display to HK and Macau shoppers only, Supports English or Chinese storefronts.
- Advanced / Custom: the Advanced / Custom plan costs $100 and comes with a 30-day free trial period. The plan offers a host of features, including Add 3+ retail locations, Support multi-language storefronts, Display dynamic shipping rates.
HK Pickup: Store & SF Express price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $5, $25, $100 |
| Free trial available | Yes, for 30 day(s) |
Comparison
Top HK Pickup: Store & SF Express alternatives — detailed comparison
The table below highlights the crucial differences between HK Pickup: Store & SF Express and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (20 reviews) | 4.8 ★ (936 reviews) | 5.0 ★ (465 reviews) | |
| Developed by | Wave Commerce | AUCTANE S.L.U. | SMART Shipping Rates | |
| Launch date | 16 October 2019 | 7 April 2020 | 14 June 2024 | |
| Pricing | Free, $5/month, $25/month, $100/month | Free, $29/month | Free, $9.99/month, $19.99/month | |
| Objective | SF Express, EF lockers and store collection locations in Hong Kong. | eCommerce and Marketplaces Multi-Carrier Shipping Solutions | Postcode shipping rules calculator to set rates by product | |
| Categories | Delivery and pickup | Shipping, Delivery and pickup | Shipping rates, Delivery and pickup | |
| Key features & highlights | ||||
| Purpose | Provide delivery, store pickup, or SF Express pickup options in Hong Kong. | Get your monthly shipments faster and cheaper. | Custom shipping rates & rules: weight, dimensions, postcode, product. Hide, sort, rename at checkout | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 90.0% | 94.8% | 99.2% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 2 | 3 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 30 day(s) | No | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.8 ★ | 5.0 ★ | |
| Total reviews | 20 | 937 | 495 | |
| Launch date | 16 October 2019 | 7 April 2020 | 14 June 2024 | |
More details about HK Pickup: Store & SF Express
Product description
Boost sales by expanding pick-up options for customers, including your own retail stores and S.F. Express in Hong Kong and Macau. This integration of online and offline services can enhance customer experiences, grow sales, promote loyalty, and offer cost-effective shipping alternatives.
AI summary
This Shopify app specializes in facilitating flexible pickup and delivery options for stores in Hong Kong, particularly through integrations with SF Express and local retail pickup points. It seamlessly integrates with the Shopify checkout page, offering a user-friendly interface in both English and Chinese, and supports features like SF Express pickup locations and 7-Eleven store pickups, enhancing customer convenience. The app is praised for its responsive and professional customer support, which quickly addresses technical issues and provides tailored solutions. However, some limitations include occasional checkout bugs, compatibility issues with certain themes (e.g., Ella theme), and reported delays in automatic SF Express address population during checkout. While the app excels in local logistics and customer service, improvements in stability, broader theme compatibility, and additional automation features (e.g., SF label printing) could further enhance its functionality. Overall, it is a highly recommended solution for Hong Kong-based Shopify stores relying on SF Express or local pickup services.
Support
For any questions, concerns, or assistance with HK Pickup: Store & SF Express, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, HK Pickup: Store & SF Express offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the HK Pickup: Store & SF Express are available in various languages on the Shopify app store, including English and Chinese (Traditional).
HK Pickup: Store & SF Express support information in a nutshell
| Support email | pickupoptions |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English and Chinese (Traditional) |
Integration
The list of top Shopify apps, features or software tools that HK Pickup: Store & SF Express seamlessly integrates with are given below.
CheckoutLangifySF ExpressWeglot順豐
Developer
| Name | Wave Commerce |
| Profile | See all apps by Wave Commerce |
| Website | View developer profile |
| Address | 10/F (1004-05), Kowloon Centre, 33 Ashley Rd, Tsim Sha Tsui, Hong Kong, HK, 00000 |
Installation
How to install HK Pickup: Store & SF Express on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Wave Commerce team.
2
The developer gets in touch
Wave Commerce contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.5
★★★★★
20 total reviews
HK Pickup: Store & SF Express has an overall rating of 4.5 stars from a total of 20 reviews on the Shopify app store. Of these, 18 (90.0%) are positive, 0 (0.0%) are neutral, and 2 (10.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★黑酢家 KUROZUfrom Hong Kong SAR · 3 September 2026
This app makes it effortless to add SF Express pickup points directly on our Shopify checkout. Setup was fast and straightforward, and it works especially well for Hong Kong based stores.On top of that, the support team has been excellent, always polite, responsive, and genuinely helpful whenever we’ve had questions.
★★★★★HYPER Health HKfrom Hong Kong SAR · 4 June 2025
This app is a very useful app for our Shopify store in Hong Kong. Setting up SF Express pickup points and retail store pickup options was straightforward, and our customers really appreciate having more flexible delivery choices. The app integrates smoothly with the Shopify checkout page and supports both English and Chinese, which is great for our local customers.The customer service team is excellent—always quick to respond and very helpful whenever we have questions or need support. Overall, this app has made order pickup and delivery much more convenient for us and our customers. Highly recommended for any Hong Kong Shopify store!
★★★★★The Kornerfrom Hong Kong SAR · 20 May 2025
Outstanding Customer Service! I’m beyond impressed with the customer service! The team was incredibly responsive, helpful, and went above and beyond to assist me with setting up local pickups for my store. Any questions I had were answered promptly, and their support made the entire process seamless.Highly recommend this app for any Shopify merchant in Hong Kong, fantastic functionality backed by even better service!
★★★★★zakkaholicfrom Hong Kong SAR · 20 May 2025
Great service and follow-up and willing to solve the problems.
★★★★★Formulasfrom Hong Kong SAR · 18 February 2025
The app allows us to quickly set up the SF Express pickup points in the checkout page. Highly recommended, especially for Hong Kong store.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#7
Pickup options
Total reviews
20
No change vs 30 days ago
Average rating
4.5 ★
0.00 vs 30 days ago
Top market
HK
100.0% of installs
Category & keyword rankings
Position and market share today
| KeywordPickup options | #7 | 0.1% ▲0.0 |
| CollectionUseful apps for Hong Kong SAR | #16 | 0.0% ▲0.0 |
| KeywordHong Kong SAR | #30 | — |
| Keywordstore pickup | #31 | — |
Reviews trend
Cumulative reviews · last 6 months
19 → 20 reviews · rating steady at 4.5★
Ranks #7 in 1 of 6 App Store groups tracked.Open full charts →
HK Pickup: Store & SF Express FAQs
How do I install the HK Pickup: Store & SF Express Shopify app?
To install HK Pickup: Store & SF Express on your Shopify store, click on the HK Pickup: Store & SF Express installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install HK Pickup: Store & SF Express on your Shopify store, then contact us now.
What are the key features of HK Pickup: Store & SF Express?
The key features offered by HK Pickup: Store & SF Express to Shopify store owners are:
- Add your retail store locations in Hong Kong and Macau as pickup options
- Auto-updated list of EF lockers, S.F service points, and convenience stores
- Display dynamic shipping rates: Offer shipping rates specific to pickup options
- Display pickup options only to HK shoppers, international shoppers, or both
- Supports both Chinese and English language interface on the storefront
Does HK Pickup: Store & SF Express integrate with other Shopify apps or tools?
Yes, HK Pickup: Store & SF Express seamlessly integrates with other Shopify apps or tools, such as Include your Hong Kong and Macau store locations as pickup points., Updated list of EF lockers, service points in San Francisco, and convenience stores., Show changing shipping prices: Provide shipping costs based on pickup choices..
Is there a free trial available for HK Pickup: Store & SF Express?
Yes, HK Pickup: Store & SF Express offers a 30-day free trial on all its paid plans.
What are the pricing plans for HK Pickup: Store & SF Express?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $5/month, $25/month, $100/month, and come with a 30-day free trial period.
How does billing work for HK Pickup: Store & SF Express?
HK Pickup: Store & SF Express uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, HK Pickup: Store & SF Express allows its subscribers to cancel or upgrade their subscription plan at any time.
Does HK Pickup: Store & SF Express offer customer support?
Yes, HK Pickup: Store & SF Express offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, HK Pickup: Store & SF Express offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is HK Pickup: Store & SF Express compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.5★★★★★20 reviews · 90.0% positive
Writing reviews on ShopDigest is coming soon.
- 黑K黑酢家 KUROZU★★★★★
This app makes it effortless to add SF Express pickup points directly on our Shopify checkout. Setup was fast and straightforward, and it works especially well for Hong Kong based stores.On top of that, the support team has been excellent, always polite, responsive, and genuinely helpful whenever we’ve had questions.
- HHHYPER Health HK★★★★★
This app is a very useful app for our Shopify store in Hong Kong. Setting up SF Express pickup points and retail store pickup options was straightforward, and our customers really appreciate having more flexible delivery choices. The app integrates smoothly with the Shopify checkout page and supports both English and Chinese, which is great for our local customers.The customer service team is excellent—always quick to respond and very helpful whenever we have questions or need support. Overall, this app has made order pickup and delivery much more convenient for us and our customers. Highly recommended for any Hong Kong Shopify store!
- TKThe Korner★★★★★
Outstanding Customer Service! I’m beyond impressed with the customer service! The team was incredibly responsive, helpful, and went above and beyond to assist me with setting up local pickups for my store. Any questions I had were answered promptly, and their support made the entire process seamless.Highly recommend this app for any Shopify merchant in Hong Kong, fantastic functionality backed by even better service!
- ZAzakkaholic★★★★★
Great service and follow-up and willing to solve the problems.
- FOFormulas★★★★★
The app allows us to quickly set up the SF Express pickup points in the checkout page. Highly recommended, especially for Hong Kong store.
WCWave CommerceDeveloperThank you for this kind review! Our team appreciates your support and feedback. Have a great week ahead!
- AAAtorrege AD+ Hong Kong★★★★★
Good! It allows us to offer customers a convenient pickup experience at 7-eleven with SF Express!
- MHMentholatum Hong Kong 曼秀雷敦香港官網★★★★★
The app has allowed me to offer both SF Express pickup options to my customers, significantly increasing their flexibility and convenience. The setup was straightforward, highly recommended.
- RHRankingDak hong kong★★★★★
Great APP Great Customer Service,The Technical Team contacted us very quickly and keep helping us follow up our case. Thank you so much for the awesome solution.
WCWave CommerceDeveloperThanks so much for your review. We will continue working hard to support Hong Kong merchants!
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