Kangaroo: Loyalty and Rewards Shopify App by Kangaroo Rewards

Q: Is Kangaroo: Loyalty and Rewards compatible with my Shopify theme?

Please reach out to their support team at sales@kangaroorewards.com to confirm its compatibility with your specific Shopify theme.

Kangaroo is a worldwide reward system designed to boost customer loyalty for brands. Kangaroo's Loyalty Rewards: Deals, References, and Advertising.

4.9 59 reviewsPaid from $199/month

Pros and cons

Pros and cons of Kangaroo: Loyalty and Rewards

Pros

Excellent Customer Support: Consistently praised for responsiveness, knowledge, and professionalism, with specific team members frequently highlighted.
Seamless Onboarding & Implementation: Users report smooth setup and clear guidance, making the transition to the platform effortless.
High Customization: Flexibility in tailoring rewards and points systems to fit unique business needs is frequently appreciated.
Strong Integration Capabilities: Seamless compatibility with Shopify, POS systems, and other tools enhances functionality.

Cons

Limited Compatibility with Shopify POS: Some users mention challenges integrating the app with Shopify’s POS due to platform inflexibility.

Screenshots

About the app

Kangaroo's Loyalty Rewards: Deals, References, and Advertising.

Custom branding customization: Customized with your business colors, logo, graphics, and images.
Loyalty Rewards Program: Promote more buying by giving points for each dollar, deals, and redemptions.
Marketing Strategies: Send relevant offers to target customers through text messages, emails, and push notifications.
Referral Engine: Make faithful brand supporters with our recommendation tool.

Keywords

loyalty rewards Shopify appscustomer retention Shopify appsbrand loyalty Shopify appsreferral program Shopify appsVIP tiers Shopify appspoints multiplier Shopify appsspend-gated offers Shopify appsmarketing automations Shopify appsSMS notifications Shopify appsemail automations Shopify appsrepeat purchases Shopify appscustom branded rewards Shopify appstargeted offers Shopify appspush notifications Shopify appsreferral engine Shopify apps

Key features

Customize loyalty programs with your brand’s colors, logo, and visuals.
Reward customers with points for every dollar spent and redeemable offers.
Send targeted promotions via SMS, email, and push notifications.

Pricing

Kangaroo: Loyalty and Rewards pricing plans

Ultimate Plan

$199 /month

Point Rewards
Tier Rewards
Offers
Email/SMS marketing
Referrals

Not sure which plan to pick? Discuss Ultimate Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Kangaroo: Loyalty and Rewards costs for each of the plan(s)

The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Kangaroo: Loyalty and Rewards is Ultimate Plan.

The details of the plans are outlined below.

Ultimate Plan: the Ultimate Plan plan costs $199 and has no free trial period. The plan offers a host of features, including Point Rewards, Tier Rewards, Offers, Email/SMS marketing, Referrals, Contest Module, Reviews, Chat / Email / Phone Support.

Kangaroo: Loyalty and Rewards price summary

Pricing summary	$199/month
Total pricing plan(s)	1
Number of free plan(s)	0
Number of paid plan(s)	1
Cost of paid plan(s)	$199
Free trial available	No

For further information regarding Kangaroo: Loyalty and Rewards pricing plans, see the official website.

Comparison

Top Kangaroo: Loyalty and Rewards alternatives — detailed comparison

The table below highlights the crucial differences between Kangaroo: Loyalty and Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	Kangaroo: Loyalty and Rewards Install	Marsello: Loyalty, Email, SMS Install	LTV.ai: AI Email MarketingInstall	Add app
General information
Ratings	4.9 ★ (58 reviews)	4.2 ★ (162 reviews)	5.0 ★ (5 reviews)
Developed by	Kangaroo Rewards	Marsello	LTV.ai
Launch date	4 March 2022	29 May 2017	13 July 2023
Pricing	$199/month	$60/month, $120/month	Free
Objective	Kangaroo's Loyalty Rewards: Deals, References, and Advertising.	Instagram post planner. Schedule your social media content.	Email and SMS campaigns built overnight, ready to approve.
Categories	Email marketing, Loyalty and rewards	Loyalty and rewards, Email marketing	Loyalty and rewards, Email marketing
Key features & highlights
Purpose	Kangaroo is a worldwide reward system designed to boost customer loyalty for brands.	Boost sales and reward regular customers using effective email marketing strategies in-store and online.	Re-engage customers who have lost interest. Give rewards to loyal customers. Use AI to boost customer lifetime value.
Features list	Customize loyalty programs with your brand’s colors, logo, and visuals. Reward customers with points for every dollar spent and redeemable offers. Send targeted promotions via SMS, email, and push notifications.	Create customizable loyalty, rewards, and referral programs to boost customer retention and repeat sales. Set up a flexible points-based system offering rewards like discounts, free products, and exclusive perks. Launch targeted email and SMS marketing campaigns driven by real-time sales and customer data.	Automates personalized email, SMS, and onsite interactions to increase repeat purchases and engagement. Uses AI-driven conversations to provide real-time, tailored product recommendations for each customer. Reactivates inactive customers with individualized outreach and win-back marketing sequences.
Highlights	—	—	—
User reviews and ratings
Recommended	98.3%	84.0%	100.0%
Pros	Consistently praised for responsiveness, knowledge, and professionalism, with specific team members frequently highlighted. Users report smooth setup and clear guidance, making the transition to the platform effortless. Flexibility in tailoring rewards and points systems to fit unique business needs is frequently appreciated. Seamless compatibility with Shopify, POS systems, and other tools enhances functionality. The app runs smoothly without major issues, contributing to a positive user experience. Users note increased customer engagement, retention, and sales due to the loyalty program. The platform is described as intuitive and easy to navigate, with helpful features.	Offers an integrated solution combining robust loyalty programs with advanced email marketing and automation, streamlining business operations. Interface is intuitive and user-friendly, allowing for fast installation and minimal learning curve for both staff and customers. Drives repeat business and boosts sales through well-implemented loyalty features and automated email flows. Provides extensive customization options for loyalty widgets, email templates, rewards, and program design to fit diverse brand identities. Free and reasonably priced plans exist for smaller businesses or initial use, with valuable features accessible without immediate high costs. Integrates well with e-commerce platforms (notably Shopify and POS), supporting both online and brick-and-mortar operations. Automation of campaigns and workflows significantly reduces manual marketing tasks and follow-up efforts. Many users highlight prompt, knowledgeable, and helpful customer service experiences, with follow-up and willingness to address feedback. Offers innovative functions such as detailed segmentation, reporting, and multi-site capability within a single platform. Businesses report noticeable increases in sales, average order value, and customer engagement after implementation.	Direct, attentive support and proactive collaboration facilitate a seamless partnership experience. The setup process is straightforward, with clear goal alignment and dedicated assistance before launch. The program reliably delivers measurable, incremental revenue benefits. Revenue results are clearly communicated, including holdout tests and transparent billing practices.
Cons	Some users mention challenges integrating the app with Shopify’s POS due to platform inflexibility.	Multiple users experienced unexpected and steep price hikes, particularly when exceeding certain customer thresholds, making the app unaffordable for many small businesses. Some customers reported being locked out of their accounts or losing access to customer data and features during plan transitions, often without adequate warning or notification. While many users praise support, others report unresponsiveness, delayed replies, or unhelpful resolutions, especially during critical incidents. Reports include bugs in the loyalty point tracking, referral system errors, email marketing crashes, and unresolved integration issues, which sometimes affect business operations. Several cases of being charged for unused services, denied refunds, and difficult cancellation or downgrade experiences, resulting in negative perceptions of fairness and trust.	No frequently mentioned or actionable negative themes were identified in the provided reviews.
Pricing and plans
Total pricing plans	1	2	1
Free plan	Not available	Not available	Available
Free trial	No	Yes, for 14 day(s)	No
Technical information
Rating	4.9 ★	4.2 ★	5.0 ★
Total reviews	59	162	5
Launch date	4 March 2022	29 May 2017	13 July 2023

More details about Kangaroo: Loyalty and Rewards

Product description

Kangaroo is a digital platform that enhances customer loyalty through targeted marketing strategies, personalized rewards, and various other interactive features. It allows you to monitor customer behavior, adjust marketing efforts accordingly, and have full control over customer data.

AI summary

The app is a Shopify loyalty and rewards program solution designed to enhance customer engagement and retention through customizable points systems, seamless integration with Shopify and third-party tools like POS systems, Klaviyo, and Judge.me, and cross-channel functionality for both online and in-store purchases. Its strengths include an intuitive interface, robust customization options for rewards and widgets, and reliable performance. A standout feature is the highly responsive and knowledgeable customer support team, which provides personalized assistance during onboarding and troubleshooting. The app is particularly noted for its ability to unify loyalty programs across multiple platforms, improving customer experience and driving sales. However, some limitations arise when integrating with Shopify’s POS due to platform inflexibility, though the support team actively helps mitigate these challenges. Pricing is competitive, often comparable to traditional card-based loyalty systems while offering greater functionality. Overall, the app is a comprehensive solution for businesses seeking to implement or upgrade a digital loyalty program with strong support and customization capabilities.

Support

For any questions, concerns, or assistance with Kangaroo: Loyalty and Rewards, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Kangaroo: Loyalty and Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Kangaroo: Loyalty and Rewards are available in various languages on the Shopify app store, including English.

Kangaroo: Loyalty and Rewards support information in a nutshell

Support email	sales@kangaroorewards.com
Contact number(s)	Not available
FAQ page	FAQ details
Privacy policy	Privacy details
Language support	English

Integration

The list of top Shopify apps, features or software tools that Kangaroo: Loyalty and Rewards seamlessly integrates with are given below.

CheckoutShopify POSAppmaker.xyz ‑ Mobile appGorgiasJudge.meKlaviyoLightspeedMailChimp

Developer

Name	Kangaroo Rewards
Profile	See all apps by Kangaroo Rewards
Website	View developer profile
Address	2000 McGill College Ave, Suite 600, Montreal, QC, H3A 3H3

Installation

How to install Kangaroo: Loyalty and Rewards on your Shopify store

Send your details

Your name, email and store domain go straight to the Kangaroo Rewards team.

The developer gets in touch

Kangaroo Rewards contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9

★★★★★

59 total reviews

558

Kangaroo: Loyalty and Rewards has an overall rating of 4.9 stars from a total of 59 reviews on the Shopify app store. Of these, 58 (98.3%) are positive, 0 (0.0%) are neutral, and 1 (1.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★NutriChemfrom Canada · 6 October 2026

the staff at kangaroo were very helpful from onboarding to a few years later whenever we have questions or need help setting up anything in the back end. Always friendly and quick to reply/implement a solution.

★★★★★Zigzag Beauty and Skincarefrom Lebanon · 17 September 2026

great support and helped me a lot to reach my goals on my website!

★★★★★WIBI (Want IT. Buy IT.)from Kuwait · 20 August 2026

Kangaroo Loyalty has been a valuable addition to our business. The platform is user-friendly, flexible, and highly customizable, helping us improve customer engagement through effective rewards and loyalty campaigns. The support team is responsive, professional, and always available to provide guidance whenever needed. Overall, it has been a smooth and positive experience, and I would highly recommend Kangaroo to any business looking to build stronger, long-term customer relationships.

★★★★★PROCAM Photo & Video Gearfrom United States · 11 August 2026

Kangaroo has been an excellent addition to our Shopify store. The app is intuitive, flexible, and straightforward to customize around our brand and customer base. Its integration with our POS system has been especially valuable, allowing us to offer a consistent loyalty experience whether customers shop online or in-store. Highly recommended for businesses looking to create a seamless rewards experience across both online and in-store shopping.

★★★★★Marie France Lebanonfrom Lebanon · 23 July 2026

Kangaroo Loyalty has been a great addition to our business. It's easy to use, highly customizable, and has helped us strengthen customer engagement through rewards and loyalty campaigns. The support team is responsive, knowledgeable, and always ready to assist, making the overall experience seamless. Highly recommended for businesses looking to build lasting customer relationships.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

#10

Stamp or punch cards

Total reviews

▲ 1 vs 30 days ago

Average rating

4.9 ★

0.00 vs 30 days ago

Top market

40.5% of installs · ▼ 1.70%

Category & keyword rankings

Position and market share today

KeywordStamp or punch cards	#10	0.1% ▼0.3
Keywordsmile rewards and loyalty	#19	0.0% ▼0.0
KeywordVIP tiers	#19	0.0% ▲0.0
KeywordDigital wallets	#20	0.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

50 → 59 reviews · rating steady at 4.9★

Ranks #10 in 1 of 10 App Store groups tracked.Open full charts →

Kangaroo: Loyalty and Rewards FAQs

How do I install the Kangaroo: Loyalty and Rewards Shopify app?

To install Kangaroo: Loyalty and Rewards on your Shopify store, click on the Kangaroo: Loyalty and Rewards installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Kangaroo: Loyalty and Rewards on your Shopify store, then contact us now.

What are the key features of Kangaroo: Loyalty and Rewards?

The key features offered by Kangaroo: Loyalty and Rewards to Shopify store owners are:

Custom branded with your business colors, logo, graphics, and images.
Encourage repeat purchases with points per dollar, offers and redemptions.
Target customers with relevant offers via SMS, email, and push notifications.
Create loyal brand advocates with our referral engine.

Does Kangaroo: Loyalty and Rewards integrate with other Shopify apps or tools?

Yes, Kangaroo: Loyalty and Rewards seamlessly integrates with other Shopify apps or tools, such as Customized with your business colors, logo, graphics, and images., Promote more buying by giving points for each dollar, deals, and redemptions., Send relevant offers to target customers through text messages, emails, and push notifications..

Is there a free trial available for Kangaroo: Loyalty and Rewards?

No, Kangaroo: Loyalty and Rewards does not offer any free trial.

What are the pricing plans for Kangaroo: Loyalty and Rewards?

The app offers 1 paid plan, which cost $199/month and has no free trial period.

How does billing work for Kangaroo: Loyalty and Rewards?

Kangaroo: Loyalty and Rewards uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Kangaroo: Loyalty and Rewards allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Kangaroo: Loyalty and Rewards offer customer support?

Yes, Kangaroo: Loyalty and Rewards offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Kangaroo: Loyalty and Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Kangaroo: Loyalty and Rewards compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

Alternatives

See all alternatives to Kangaroo: Loyalty and Rewards

Marsello: Loyalty, Email, SMS

by Marsello

Instagram post planner. Schedule your social media content.

From $60/mo · 14d trial

★ 4.2 (162)

Get See rank & install trends →

LTV.ai: AI Email Marketing

by LTV.ai

Re-engage customers who have lost interest. Give rewards to loyal customers. Use AI to boost customer lifetime value.

Free

★ 5.0 (5)

theMarketer: Email marketing

by theMarketer International SRL - RO46003544

Free to install · From $23.28/mo

★ 5.0 (4)

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Kangaroo: Loyalty and Rewards Shopify App by Kangaroo Rewards

Install in your Shopify store We pass your name, email and store domain to the Kangaroo Rewards team so they can help install and configure the app on your store.

Pros and cons

Screenshots

About the app