Top 96 Chat assignment Shopify Apps in October 2026
Check out all Chat assignment apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these Chat assignment apps can take your Shopify store to the next level! We meticulously handpicked these top Chat assignment apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all Chat assignment apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
Shopify Inbox leads Chat assignment apps with 56.0% market share, ahead of Chatty AI Chatbot & Live Chat at 39.9%. A concentrated field — one app holds most of the tracked installs.
96 apps trackedUpdated 22 October 2026
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Continue with GoogleTop ranked · #1 of 96
Chatty AI Chatbot & Live Chat by Chatty (By Avada)
AI chat, livechat & helpdesk: AI chatbot for sales and support
Pros
- Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
- The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
- Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
Cons
- Some users experienced delays or failures in receiving instant message alerts on older devices.
What merchants said
“I was slightly struggling to set up the app as I wanted it. Hazel was very helpful and set up everything for me in no time. This is a great customer service.”Education Made Right · United Kingdom · ★ 5.0 · 10/19/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date09 Jun 2022
DeveloperChatty (By Avada)
Ratings4.9 ★ (1,885)
View on ShopifyView chartsAbout the App
Chatty AI Chatbot & Live Chat, a Chat assignment Shopify app, has achieved 1880 reviews and an average rating of 4.9 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Chatty AI Chatbot & Live Chat offers a host of key features, including:
- Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent
- AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language
- Sales automation: Send proactive targeted messages based on visitor behavior
- Help desk: Create a help center so customers find answers on their own
- Mobile app: Keep track of every customer chat in one inbox, anywhere, anytime
Pricing Details
Chatty AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 50 AI conversations/ month, Unlimited human conversation, AI trained up to 200 products, AI answers FAQs & recommends products, Email connect, Widget customization, After-hours auto reply + saved replies
Basic · $19.99/month
Included features: 100 AI conversations/ month, 12-month chat history, AI order tracking, 5 members, Multi-channel inbox, Translation & Auto translate, Standard AI model, Basic analytics
Pro · $68.99/month
Included features: 500 AI conversations /month, Unlimited conversation history, AI Shopping assistant, Pro AI model - smarter & higher accuracy, Proactive engage, Auto-recover abandoned carts, Advanced analytics, AI reply on socials
Plus · $199/month
Included features: 1000 AI conversations /month, Unlimited member, Train AI with up to 20,000 products, Pro AI model higher accuracy, AI Shopping assistant, AI analytics consultant
Pros and Cons
Delve into ShopDigest's expert insights on Chatty AI Chatbot & Live Chat - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
- The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
- Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
- Offers live chat, FAQ pages, order tracking, and customization, rivaling paid alternatives.
- Support team is highly responsive, often providing instant solutions to user queries.
- Users appreciate the ability to tailor the chat widget and FAQ pages to match their brand.
- The app provides robust functionality at no cost, exceeding expectations for a free tool.
- Includes WhatsApp and upcoming Instagram/Facebook integration, expanding communication options.
- Operates smoothly without noticeable lag or downtime across various devices.
- Support pages and guides are clear and assist users in troubleshooting independently.
Cons
- Some users experienced delays or failures in receiving instant message alerts on older devices.
- Minor interface problems, such as FAQ pages displaying incomplete content, were reported.
- A few users noted translation errors or mismatches in multilingual support.
- While robust, the free tier may lack advanced features available in paid competitors.
#2 of 96
Shopify Inbox by Shopify
Engage with customers and boost sales using free chat.
Pros
- The app is consistently praised for its simplicity and intuitive interface.
- Facilitates quick and effective interaction with customers, enhancing sales and service.
- Seamlessly integrates with Shopify, providing a unified experience for store owners.
Cons
- Occasional bugs, such as chat bubbles disappearing or messages failing to send.
What merchants said
“This is good, requires a little learning. Would be great if it could take other actions additional to answering, for example, making a note on the order if it refers to one, or maybe a flow that takes the chat and emails it to increase exposure, particularly where answers can be harder.”Roofing Supplies UK · United Kingdom · ★ 5.0 · 10/16/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date14 Aug 2019
DeveloperShopify
Ratings4.6 ★ (5,825)
Install NowView chartsAbout the App
Shopify Inbox, a Chat assignment Shopify app, has achieved 5816 reviews and an average rating of 4.6 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Get new customers and make sales by interacting with shoppers in chat." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Shopify Inbox offers a host of key features, including:
- Shopify Workflow:Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management:Handle chat discussions from the online shop and its app.
- Customer Profiling:Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing:Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support:Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Pricing Details
Shopify Inbox offers 0 free plans and 0 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Pros and Cons
Delve into ShopDigest's expert insights on Shopify Inbox - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Shopify Inbox Chat assignment App review.
Pros
- The app is consistently praised for its simplicity and intuitive interface.
- Facilitates quick and effective interaction with customers, enhancing sales and service.
- Seamlessly integrates with Shopify, providing a unified experience for store owners.
- AI-generated responses and automated answers save time and improve efficiency.
- Works well on mobile devices, allowing users to respond on the go.
- Highly valued as a cost-effective solution for customer communication.
- Directly contributes to increased sales and customer satisfaction.
- Consolidates messages from various channels (e.g., Facebook, Instagram) into one inbox.
- Offers customizable quick replies and automated messages.
Cons
- Occasional bugs, such as chat bubbles disappearing or messages failing to send.
- Missing advanced functionalities like image attachments or search within conversations.
- Requires frequent re-logins, which can hinder quick responses.
#3 of 96
Wa: WhatsApp Chat, WhatsApp AI by Appify Creations
Recover abandoned carts and chat with customers on WhatsApp.
Pros
- Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
- Seamless setup and compatibility with platforms like Shopify and WhatsApp.
- Ability to personalize message templates to align with brand voice, enhancing customer engagement.
Cons
- Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
What merchants said
“The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.”Greengoods Fit · United States · ★ 5.0 · 10/12/2025
Summary
Starting PriceFree
Free Trial7 days
Launch Date31 Dec 2024
DeveloperAppify Creations
Ratings4.9 ★ (77)
View on ShopifyView chartsAbout the App
Wa: WhatsApp Chat, WhatsApp AI, a Chat assignment Shopify app, has achieved 77 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Wa: WhatsApp Chat, WhatsApp AI offers a host of key features, including:
- WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
- Customizable Messaging Templates: Personalize messages with WhatsApp Automation
- WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
- Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
- WhatsApp API connection: Send messages directly from your own brand number
Pricing Details
Wa: WhatsApp Chat, WhatsApp AI offers 1 free plan and 2 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
FREE · $0/month
Included features: 1 Automated Reminder using WhatsApp API, WhatsApp Analytics message performance, WhatsApp discounts coupon, WhatsApp customer support., WhatsApp Premium Chat Widget, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart
LITE · $17.99/month
Included features: 2 Automated Reminders using WhatsApp API, WhatsApp Analytics dashboard, WhatsApp discounts coupon, Advanced WhatsApp support, Send messages from your own brand number, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart
PRO · $34.99/month
Included features: 3 Automated Reminders using WhatsApp API, WhatsApp Advanced analytics dashboard, Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze, WhatsApp customer support, Track data with Google Analytics, Send messages from your own number, WhatsApp Cash on Delivery, WhatsApp Marketing - Abandoned Cart
Pros and Cons
Delve into ShopDigest's expert insights on Wa: WhatsApp Chat, WhatsApp AI - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
- Seamless setup and compatibility with platforms like Shopify and WhatsApp.
- Ability to personalize message templates to align with brand voice, enhancing customer engagement.
- Effective cart recovery feature with automated, non-intrusive WhatsApp notifications.
- Simple installation and intuitive operation, making it accessible for all users.
- Smooth operation without unnecessary bloat, ensuring reliability.
- Tools like pop-ups and product recommendations improve store activity and customer interaction.
Cons
- Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
- A few users noted issues with email features, though WhatsApp alternatives were praised.
Keyword ranking
Top three ranked in Shopify App Store
Chatty AI Chatbot & Live Chat
AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent.
4.9 ★ (1,885)$19.99/mo onwards
View app data →Shopify Inbox
Get new customers and make sales by interacting with shoppers in chat.
4.6 ★ (5,825)Free
View app data →Wa: WhatsApp Chat, WhatsApp AI
Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders.
4.9 ★ (77)$17.99/mo onwards
View app data →#4 of 96
CK: Abandoned cart on WhatsApp by Carthike
Automated system has recovered $13.4 million from abandoned carts so far, free chat included.
Pros
- The app significantly boosts abandoned cart recovery rates, enhancing sales.
- Quick, efficient, and helpful responses from the support team.
- Easy setup and intuitive navigation, making it accessible for all users.
Cons
- Automated WhatsApp reminders for abandoned carts require a paid plan.
What merchants said
“Soporte excelente, rápido y resolutivo. También hasta me ayudaron a customizar funcionalidades que no tenia la app nativa sin costo adicional. Muy conforme. ”milaborit · Argentina · ★ 5.0 · 10/16/2025
Summary
Starting PriceFree
Free Trial7 days
Launch Date25 Jun 2020
DeveloperCarthike
Ratings5.0 ★ (297)
View on ShopifyView chartsAbout the App
CK: Abandoned cart on WhatsApp, a Chat assignment Shopify app, has achieved 297 reviews and an average rating of 5 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Automatically retrieve deserted shopping carts with WhatsApp to boost your sales." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. CK: Abandoned cart on WhatsApp offers a host of key features, including:
- WhatsApp Cart Recovery:Recovering abandoned carts automatically through WhatsApp.
- WhatsApp Customisation:A customizable WhatsApp chat and share button with easy one-click setup.
- Automated Order Notifications:Order confirmation, shipping notification and cash on delivery confirmation, all automated.
- Seamless integration with Loox reviews:Gather reviews for your Loox reviews. Both are smoothly integrated.
- WhatsApp Customer Support:Support for multiple agents, 24/7 availability, and order management for WhatsApp Chat.
Pricing Details
CK: Abandoned cart on WhatsApp offers 1 free plan and 2 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free Forever · $0/month
Included features: Unlimited chats, 100 Manual cart abandonment messages, Chat button for WhatsApp, Reports, No branding of ours, Share button for WhatsApp
VIP · $9.99/month
Included features: Free +, Unlimited Manual cart recovery messages, Automated recovery messages, Order CRM, Order confirmation & shipping messages, Review collection messages, COD Confirmation messages, Priority Support & Email alerts
Advanced · $29/month
Included features: VIP features+, Custom template messages, Automation using your number, Marketing, Multiple automated abandoned messages, Team Inbox with 1000 incoming messages
Pros and Cons
Delve into ShopDigest's expert insights on CK: Abandoned cart on WhatsApp - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app significantly boosts abandoned cart recovery rates, enhancing sales.
- Quick, efficient, and helpful responses from the support team.
- Easy setup and intuitive navigation, making it accessible for all users.
- Seamless WhatsApp integration for cart recovery and customer communication.
- Free version offers substantial value, with many users satisfied without upgrading.
- Users report noticeable revenue increases from recovered carts and improved conversions.
- Flexible features allow tailoring to specific store needs and branding.
- The app operates smoothly without lag, ensuring reliability.
- Accommodates diverse store owners with varied customer bases.
- Enhances customer relationship management through automated and personalized interactions.
Cons
- Automated WhatsApp reminders for abandoned carts require a paid plan.
- Some users noted issues with WhatsApp numbers not aligning with local customer expectations.
- Minor technical glitches reported, though not severely impacting functionality.
- Users desire more pre-built templates for messages and workflows.
#5 of 96
Commslayer: AI Helpdesk & Chat by Actuals Oy
Helpdesk & chat by the ex-Lifetimely founders
Pros
- The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
- The team, especially the co-founder Karri, provides quick and helpful assistance.
- Continuous improvements and new features are regularly rolled out based on user feedback.
Cons
- Some users note the app lacks certain integrations or capabilities compared to industry giants.
What merchants said
“These guys are the GOAT. They ship really fast. If you have a feature that you want, they will help you. The support is really amazing and overall the product is just the best I've seen. I've tried alternatives and they don't match what Commslayer does.”Squish Planet · United Arab Emirates · ★ 5.0 · 10/16/2026
Summary
Starting PriceFree
Free Trial14 days
Launch Date01 Jan 2024
DeveloperActuals Oy
Ratings4.9 ★ (236)
View on ShopifyView chartsAbout the App
Commslayer: AI Helpdesk & Chat, a Chat assignment Shopify app, has achieved 234 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "AI-powered helpdesk & chat by the ex-Lifetimely founders" it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Commslayer: AI Helpdesk & Chat offers a host of key features, including:
- AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
- AI drafts, summaries, and auto-translate for 40+ languages on every ticket
- Unlimited helpdesk agents and seats on every plan
- Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
- AI moderates ad and post comments on Instagram, Facebook, and TikTok
Pricing Details
Commslayer: AI Helpdesk & Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
100% FREE HELPDESK · $0/month
Included features: Unlimited agents and seats, 300 conversations per month, 300 AI agent messages & 300 AI drafts, Email, chat, WhatsApp, social DMs, Unlimited social media comments, Help center on your domain, Macros, automations, canned replies, API & MCP access
Plus 800 · $39/month
Included features: 800 conversations per month, 1,600 AI agent messages, 1,600 AI drafts, Everything in Free, plus:, AI auto-labels, translate & summaries, Social media auto-moderation, Unlimited social media comments, Checkout self-serve order editing widget
Plus 2,000 · $99/month
Included features: 2,000 conversations per month, 4,000 AI agent messages, 4,000 AI drafts, Everything in Free, plus:, AI auto-labels, translate & summaries, Social media moderation, Unlimited social media comments, Checkout self-serve order editing widget
Scale · $299/month
Included features: 6,000 conversations per month, 12,000 AI agent messages, 12,000 AI drafts, Everything in Plus, plus:, AI agent setup services, Direct Slack channel with our team
Pros and Cons
Delve into ShopDigest's expert insights on Commslayer: AI Helpdesk & Chat - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
- The team, especially the co-founder Karri, provides quick and helpful assistance.
- Continuous improvements and new features are regularly rolled out based on user feedback.
- The user interface is easy to navigate and set up, with seamless Shopify integration.
- Built-in AI features enhance efficiency and user experience.
- Includes ticket management, social integrations, and real-time notifications, covering essential needs.
- Users highlight exceptional onboarding and transparent communication from the team.
Cons
- Some users note the app lacks certain integrations or capabilities compared to industry giants.
- A few reviewers mention the app is still evolving and not yet a 100% replacement for all use cases.
#6 of 96
Dondy: WhatsApp Marketing+Chat by Dondy
Abandoned cart recovery, AI agent & automations on WhatsApp
Pros
- The app is frequently praised for its quick and straightforward installation process.
- Users highlight the seamless and functional WhatsApp button integration for customer communication.
- Many reviews commend the responsive, knowledgeable, and helpful support team.
Cons
- Some users note the need for additional features like GIF support or independent campaign management.
What merchants said
“Excellent service, easy set up and the support was honestly the best we have ever received”Divan Bed Warehouse · United Kingdom · ★ 5.0 · 10/15/2025
Summary
Starting PriceFree
Free Trial7 days
Launch Date15 Mar 2023
DeveloperDondy
Ratings4.9 ★ (825)
View on ShopifyView chartsAbout the App
Dondy: WhatsApp Marketing+Chat, a Chat assignment Shopify app, has achieved 825 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Dondy: WhatsApp Marketing+Chat offers a host of key features, including:
- WhatsApp Enhancements:Responsive WhatsApp icon and chat widget that enhances customer service.
- WhatsApp Cart Recovery:Automatically recover abandoned shopping carts through WhatsApp, or do it manually with a single click.
- WhatsApp Marketing:Send order updates and sales offers to your customers through WhatsApp with a single click.
- Boost Customer Engagement:Boost customer involvement and sales by encouraging them to return to your shop.
- Effortless Installation:Easy to install, no coding required, ready to use in one minute.
Pricing Details
Dondy: WhatsApp Marketing+Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: WhatsApp button, Unlimited conversations, Custom size & location, Prefilled messages
Pro · $6.99/month
Included features: Free+, WhatsApp Button Premium Designs, WhatsApp widget Text Customization, Include Product URL, Custom Hours, Analyzing Reports, Manual Abandoned Cart Recovery, Manual Order Confirmation Messages
Power Automation · $79.99/month
Included features: Pro+, WhatsApp Abandoned Cart Recovery, WhatsApp Marketing Campaigns, Automated Customizable Messages, Bulk Messaging for Shopify Segments, Inbox with Shopify integration, Official WhatsApp API integration
Elite · $159.99/month
Included features: Power Automation+, AI Chatbot for Sales & Support, AI Corrections & Training, AI Product Recommendations, WhatsApp inbox with 5 Agents, Green Tick Verification Assistance, VIP account manager, Unlimited WhatsApp flows
Pros and Cons
Delve into ShopDigest's expert insights on Dondy: WhatsApp Marketing+Chat - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app is frequently praised for its quick and straightforward installation process.
- Users highlight the seamless and functional WhatsApp button integration for customer communication.
- Many reviews commend the responsive, knowledgeable, and helpful support team.
- The app is noted for its intuitive and clean design, making it accessible for all users.
- Several users report increased sales and improved customer interactions due to the app.
- The app is consistently described as working flawlessly without technical issues.
- Users appreciate the availability of free core functionalities.
- Power users value the automation features for marketing and customer support.
- The ability to personalize the widget and settings is well-received.
- The app is praised for enabling quicker customer query resolution.
Cons
- Some users note the need for additional features like GIF support or independent campaign management.
- The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
#7 of 96
Moose AI Chatbot & Live Chat by MOOSE INNOVATIONS INC.
Pros
- Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
- Frequently highlighted for its simplicity and quick onboarding process.
- Intuitive design and clean layout make navigation effortless.
Cons
- Some users noted a lack of diverse templates and custom font options.
What merchants said
“Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!”CBD-Certified.com · France · ★ 5.0 · 10/15/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date22 Aug 2023
DeveloperMOOSE INNOVATIONS INC.
Ratings5.0 ★ (485)
View on ShopifyView chartsAbout the App
Moose AI Chatbot & Live Chat, a Chat assignment Shopify app, has achieved 483 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Gather tickets in one place, track support's effectiveness, and make sure customers are happy." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Moose AI Chatbot & Live Chat offers a host of key features, including:
- Round-the-clock assistance:Support available all the time
- Shopify Interface:Simple User Interface designed specifically for Shopify
- Centralized Email Inquiries:Combine all email queries from various channels into one location.
- Ticket assignments empowerment:Gives support teams the ability to assign tickets
- Performance Monitoring:Track team performance using detailed reports and analysis tools.
Pricing Details
Moose AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free Forever · $0/month
Included features: UNLIMITED AI chatbot replies, Unlimited chat history, Standard widget customization, Unlimited FAQs, Detailed analytics
Starter · $19/month
Included features: UNLIMITED AI chatbot replies, Unlimited chat history, Advanced widget customization, Premium FAQs templates, Language switcher, Unlimited integration
Growth · $49/month
Included features: UNLIMITED AI chatbot replies, All Starter plan features, Unlimited email channels, Advanced ticket management features, Priority support
Business · $249/month
Included features: UNLIMITED AI chatbot replies, All Growth plan features, Unlimited team members, Dedicated support service
Pros and Cons
Delve into ShopDigest's expert insights on Moose AI Chatbot & Live Chat - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
- Frequently highlighted for its simplicity and quick onboarding process.
- Intuitive design and clean layout make navigation effortless.
- Packed with features, often surpassing paid alternatives.
- Works smoothly with Shopify and other platforms.
- Highly adaptable to individual business needs and branding.
- Appreciated for offering premium features without cost.
- Convenient mobile app enhances usability.
- Problems are addressed promptly and effectively.
- Comprehensive resources aid in self-guided setup and troubleshooting.
Cons
- Some users noted a lack of diverse templates and custom font options.
- Minor issues reported, particularly during initial setup or customization.
- Challenges noted with non-English language integrations.
- As a newer app, some advanced features are still in development.
- "Feature Tweaks Needed" was removed due to balanced sentiment (some users mentioned refinement needs, but others praised functionality).
#8 of 96
Gorgias: AI, Helpdesk & Chat by Gorgias Inc.
Better customer satisfaction. Simpler processes. Quick profit increase.
Pros
- The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
- Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
- Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
Cons
- Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
What merchants said
“Solid customer support, includes features we need, great options for adjustments.”trime.cz · Czechia · ★ 5.0 · 9/29/2026
Summary
Starting Price$10/mo
Free Trial7 days
Launch Date01 Mar 2017
DeveloperGorgias Inc.
Ratings4.3 ★ (705)
View on ShopifyView chartsAbout the App
Gorgias: AI, Helpdesk & Chat, a Chat assignment Shopify app, has achieved 704 reviews and an average rating of 4.3 stars since its launch 9 years ago. Designed to assist Shopify merchants with - "Combine all customer support interactions and related orders to promote growth by making customers happier." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. Gorgias: AI, Helpdesk & Chat offers a host of key features, including:
- Unified Messaging Feed:Organize your emails, chats, calls, text messages, WhatsApp, and social media messages all in one place.
- Customer Context:Gather complete customer information, including order and conversation history, before responding.
- Shopify order management:Manage Shopify orders directly from the Gorgias customer view - view, edit, and cancel without navigating away.
- Live Dashboards:Enhance your support: Monitor team performance and support statistics on real-time dashboards.
- Self-service menus:Quickly address customer queries using self-help menus without needing an agent.
Pricing Details
Gorgias: AI, Helpdesk & Chat offers 0 free plans and 4 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter plan · $10/month
Included features: 3 customer support agents, 50 tickets per month included, Live chat
Basic plan · $60/month
Included features: Unlimited customer support agents, 300 tickets per month included, Live chat, Customer service, Automation add-on available
Pro plan · $360/month
Included features: Unlimited customer support agents, 2000 tickets included, Live chat, Customer service, Automation add-on available
Advanced plan · $900/month
Included features: Unlimited customer support agents, 5000 tickets included, Live chat, Customer service, Automation add-on available
Pros and Cons
Delve into ShopDigest's expert insights on Gorgias: AI, Helpdesk & Chat - a Chat assignment Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
- Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
- Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
- Many reviews commend the responsive, helpful, and knowledgeable support team.
- The app is noted for being more affordable than competitors like Zendesk while offering comparable or superior features.
- Small teams benefit from the collaborative tools, making ticket management and communication smoother.
- Users value the frequent and purposeful updates, often referencing the public roadmap.
- The ability to track and report on revenue generated through customer support is a unique and appreciated feature.
- The app consolidates communication from email, chat, social media, and calls into one platform.
- Users highlight the flexibility to tailor rules, macros, and workflows to their specific needs.
Cons
- Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
- The mobile app is reported to be buggy, with issues like notifications not working and frequent crashes.
- Lower-tier plans may lack live onboarding or priority support, leading to frustration.
- Several reviews note difficulties in canceling subscriptions, including unclear processes and continued billing.
- Initially listed as a "Con," but reviews show mixed sentiment (e.g., "easy to setup" vs. "a little hard to set up"). Removed due to lack of dominant sentiment.
- Dominantly positive in reviews (overwhelming praise outweighs a few negative mentions), so retained in "Pros" and removed from "Cons."
- Negative sentiment (e.g., pay-per-ticket complaints) outweighs occasional affordability praise, so retained in "Cons."
#9 of 96
WhatFlow WhatsApp Business API by Scrptble
Recover abandoned checkouts and order confirmation on WhatsApp
Key Features
- Reduce fake orders with automated order confirmations & tracking updates
- Recover abandoned carts with timed WhatsApp reminders that include cart links
- Notify shoppers when items restock with immediate WhatsApp back-in-stock alerts
- Increase repeat purchases with targeted WhatsApp bulk broadcasts
- Send automated post-purchase confirmations, delivery updates, and feedback
What merchants said
“Excellent Team!The team is very fast, professional, and highly cooperative. They respond quickly, provide great support, and are always ready to help whenever needed. Really appreciate their efficiency, teamwork, and friendly attitude. Highly recommended! ”RAAS ESSENTIALS · Pakistan · ★ 5.0 · 10/14/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date08 May 2026
DeveloperScrptble
Ratings5.0 ★ (48)
View on ShopifyView chartsAbout the App
WhatFlow WhatsApp Business API, a Chat assignment Shopify app, has achieved 47 reviews and an average rating of 5 stars since its launch this year. Designed to assist Shopify merchants with - "Recover lost sales instantly with WhatsApp cart reminders, order updates, and back-in-stock alerts." it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. WhatFlow WhatsApp Business API offers a host of key features, including:
- Reduce fake orders with automated order confirmations & tracking updates
- Recover abandoned carts with timed WhatsApp reminders that include cart links
- Notify shoppers when items restock with immediate WhatsApp back-in-stock alerts
- Increase repeat purchases with targeted WhatsApp bulk broadcasts
- Send automated post-purchase confirmations, delivery updates, and feedback
Pricing Details
WhatFlow WhatsApp Business API offers 0 free plans and 5 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Automated Order Fulfillment Alerts, Custom WhatsApp Message Templates, Template Library with Quick Setup, WhatsApp Chat Button for Storefront, Meta Business API Integration, Live Delivery & Read Rate Analytics, WhatsApp Order Confirmations, Smart Auto-Reply Rules
Starter · $4.99/month
Included features: Automated Order Fulfillment Alerts, Custom WhatsApp Message Templates, Template Library with Quick Setup, WhatsApp Chat Button for Storefront, Meta Business API Integration, Live Delivery & Read Rate Analytics, WhatsApp Order Confirmations, Smart Auto-Reply Rules
Plus · $9.99/month
Included features: Automated Order Fulfillment Alerts, Custom WhatsApp Message Templates, Template Library with Quick Setup, WhatsApp Chat Button for Storefront, Meta Business API Integration, Live Delivery & Read Rate Analytics, WhatsApp Order Confirmations, Smart Auto-Reply Rules
Growth · $29/month
Included features: Automated Order Fulfillment Alerts, Custom WhatsApp Message Templates, Template Library with Quick Setup, WhatsApp Chat Button for Storefront, Meta Business API Integration, Live Delivery & Read Rate Analytics, WhatsApp Order Confirmations, Smart Auto-Reply Rules
Scale · $49.99/month
Included features: Automated Order Fulfillment Alerts, Custom WhatsApp Message Templates, Template Library with Quick Setup, WhatsApp Chat Button for Storefront, Meta Business API Integration, Live Delivery & Read Rate Analytics, WhatsApp Order Confirmations, Smart Auto-Reply Rules
Ultimate · $99/month
Included features: Automated Order Fulfillment Alerts, Custom WhatsApp Message Templates, Template Library with Quick Setup, WhatsApp Chat Button for Storefront, Meta Business API Integration, Live Delivery & Read Rate Analytics, WhatsApp Order Confirmations, Smart Auto-Reply Rules
#10 of 96
CA: WhatsApp Chat Order Button by Conversion Apps
WhatsApp order button, Auto confirmations & Recover checkout
Key Features
- WhatsApp chat button To Order Instantly Via WhatsApp From Product and Cart Page
- Advanced Analytics & Server-side Meta Pixel Tracking of WhatsApp Button Clicks
- WhatsApp Order Button Messages, Phone Numbers Per Product & Cross-Sell Page
- WhatsApp Widget: Custom Look, Smart Triggers, Instant Chat with page link
- WhatsApp Automation Recover Abandoned Checkout, And Order Confirmations on Whats
What merchants said
“Really happy with the whatsApp order button! It made it so easy for customers to contact us and place cod orders instantly. Simple to set up and works perfectly!”jo brand house · Jordan · ★ 5.0 · 10/13/2025
Summary
Starting PriceFree
Free Trial7 days
Launch Date25 Jul 2025
DeveloperConversion Apps
Ratings5.0 ★ (70)
View on ShopifyView chartsAbout the App
CA: WhatsApp Chat Order Button, a Chat assignment Shopify app, has achieved 70 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Order via WhatsApp button & floating widget whatsap click meta tracking, analytics & Marketing" it is a valuable addition to the Chat assignment app lineup.
Top Features:
Chat assignment Shopify apps can help elevate your e-commerce game. CA: WhatsApp Chat Order Button offers a host of key features, including:
- WhatsApp chat button To Order Instantly Via WhatsApp From Product and Cart Page
- Advanced Analytics & Server-side Meta Pixel Tracking of WhatsApp Button Clicks
- WhatsApp Order Button Messages, Phone Numbers Per Product & Cross-Sell Page
- WhatsApp Widget: Custom Look, Smart Triggers, Instant Chat with page link
- WhatsApp Automation Recover Abandoned Checkout, And Order Confirmations on Whats
Pricing Details
CA: WhatsApp Chat Order Button offers 1 free plan and 3 paid plans.
Considering installing this Chat assignment Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Unlimited Chat Floating Widget Messaging, Choose Icon or Rectangle Floating Widget, Dynamic Chat Messaging by Source, Device & Page Visibility Settings, Include URL with WhatsApp messages, Multiple Agents & Advanced Settings, Monthly Manual 200 Order Confirmations, Monthly Manual 200 Abandoned Checkout
Advanced · $4.99/month
Included features: Everything in the Free Plan, Product & Cart Order on WhatsApp Button, Add to My WhatsApp Order Cross-Sell Page, Full Analytics Dashboard, Contact & Purchase Meta Events Tracking, Unlimited Manual Abandoned Checkout, Unlimited Manual Order Confirmations, Manual Back in Stock Alert Messages
Pro · $9.99/month
Included features: Everything in the Advanced Plan, 1000 Monthly Automation Messages, Automatic Abandoned Checkout Recovery, Automatic Order Confirmation, Automatic Order Shipped Notification, Automatic Order Delivered Confirmation, Automatic Review Request, Automatic Team Notifications
Growth · $10.99/month
Included features: Everything in the Advanced Plan, 5000 Monthly Automation Messages, Automatic Abandoned Checkout Recovery, Automatic Order Confirmation, Automatic Order Shipped Notification, Automatic Order Delivered Confirmation, Automatic Review Request, Automatic Team Notifications
Best Chat assignment Apps in Shopify
Chat assignment apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable Chat assignment Shopify apps, including Chatty AI Chatbot & Live Chat, Shopify Inbox, Wa: WhatsApp Chat, WhatsApp AI, and many more. Our app collection provides a comprehensive overview of the top apps in the Chat assignment category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best Chat assignment apps the platform has to offer and elevate your online business.
Explore Apps by Criteria:
Overview of the Above Top Chat assignment Shopify Apps in October 2026
There are a number of Chat assignment apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the Chat assignment category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | Chat assignment | Chatty (By Avada) | $0/month | ● Available | 4.9 ★ (1880) |
| Shopify Inbox | Chat assignment | Shopify | $0/month | ● Unavailable | 4.6 ★ (5816) |
| Wa: WhatsApp Chat, WhatsApp AI | Chat assignment | Appify Creations | $0/month | ● Available | 4.9 ★ (77) |
| CK: Abandoned cart on WhatsApp | Chat assignment | Carthike | $0/month | ● Available | 5.0 ★ (297) |
| Commslayer: AI Helpdesk & Chat | Chat assignment | Actuals Oy | $0/month | ● Available | 4.9 ★ (234) |
| Dondy: WhatsApp Marketing+Chat | Chat assignment | Dondy | $0/month | ● Available | 4.9 ★ (825) |
| Moose AI Chatbot & Live Chat | Chat assignment | MOOSE INNOVATIONS INC. | $0/month | ● Available | 5.0 ★ (483) |
| Gorgias: AI, Helpdesk & Chat | Chat assignment | Gorgias Inc. | $10/month | ● Unavailable | 4.3 ★ (704) |
| WhatFlow WhatsApp Business API | Chat assignment | Scrptble | $0/month | ● Unavailable | 5.0 ★ (47) |
| CA: WhatsApp Chat Order Button | Chat assignment | Conversion Apps | $0/month | ● Available | 5.0 ★ (70) |
Have a Closer Look at the Best Chat assignment Apps
Now let us jump in and check out these Top 5 Chat assignment Shopify apps.
1. Chatty AI Chatbot & Live Chat
4.9 ★ (1,885)
Reviews
Most Recent Review
5.0 ★Amazing
I was slightly struggling to set up the app as I wanted it. Hazel was very helpful and set up everything for me in no time. This is a great customer service.
Education Made Right · United Kingdom · 19 Oct 2026
Recent Review
5.0 ★Amazing
Hazel helped me with the setup of my Chatty AI assistant, and I couldn't be anymore grateful! Thanks Hazel for everything that you did for me!
GemNi Fragrances Essentials · United States · 17 Oct 2026
Why is Chatty AI Chatbot & Live Chat a top Chat assignment Shopify app?
With an impressive overall rating of 4.9 stars and 1,885 reviews, Chatty AI Chatbot & Live Chat stands out as one of the top Chat assignment Shopify apps. The main objective of the app is - AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Chatty AI Chatbot & Live Chat with your Shopify store?
By integrating a Chat assignment app with your Shopify store, you unlock a range of benefits. Chatty AI Chatbot & Live Chat, a popular Chat assignment Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent, AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language, and more,
- Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent
- AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language
- Sales automation: Send proactive targeted messages based on visitor behavior
- Help desk: Create a help center so customers find answers on their own
- Mobile app: Keep track of every customer chat in one inbox, anywhere, anytime
Shopify merchants highlight key advantages, such as Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent, AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language, and more,
What are some of the top alternatives for Chatty AI Chatbot & Live Chat?
Looking for options? Dive into a selection of Chat assignment apps that rival Chatty AI Chatbot & Live Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Chatty AI Chatbot & Live Chat, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
This is good, requires a little learning. Would be great if it could take other actions additional to answering, for example, making a note on the order if it refers to one, or maybe a flow that takes the chat and emails it to increase exposure, particularly where answers can be harder.
Roofing Supplies UK · United Kingdom · 16 Oct 2026
Recent Review
5.0 ★Amazing
as a 17 year Shopify owner the app works great and does help our customers find what they are looking for. I am still programming it as we learn but all good news. We would like to add product photos to customers looking for a styles look.Thank you, Cristofer
Ecogoldencomfort · United States · 12 Oct 2026
Why is Shopify Inbox a top Chat assignment Shopify app?
With an impressive overall rating of 4.6 stars and 5,825 reviews, Shopify Inbox stands out as one of the top Chat assignment Shopify apps. The main objective of the app is - Get new customers and make sales by interacting with shoppers in chat. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Shopify Inbox with your Shopify store?
By integrating a Chat assignment app with your Shopify store, you unlock a range of benefits. Shopify Inbox, a popular Chat assignment Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
- Shopify Workflow: Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management: Handle chat discussions from the online shop and its app.
- Customer Profiling: Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing: Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support: Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
What are some of the top alternatives for Shopify Inbox?
Looking for options? Dive into a selection of Chat assignment apps that rival Shopify Inbox, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Shopify Inbox, giving you flexibility and choice.
3. Wa: WhatsApp Chat, WhatsApp AI
4.9 ★ (77)
Reviews
Most Recent Review
5.0 ★Amazing
The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.
Greengoods Fit · United States · 12 Oct 2025
Recent Review
5.0 ★Amazing
super antento, muchas gracias por el esfuerzo en hablar español. me ayudaron mucho
Marcia Rodriguez Joyería · Mexico · 08 Oct 2025
Why is Wa: WhatsApp Chat, WhatsApp AI a top Chat assignment Shopify app?
With an impressive overall rating of 4.9 stars and 77 reviews, Wa: WhatsApp Chat, WhatsApp AI stands out as one of the top Chat assignment Shopify apps. The main objective of the app is - Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Wa: WhatsApp Chat, WhatsApp AI with your Shopify store?
By integrating a Chat assignment app with your Shopify store, you unlock a range of benefits. Wa: WhatsApp Chat, WhatsApp AI, a popular Chat assignment Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages, Customizable Messaging Templates: Personalize messages with WhatsApp Automation, and more,
- WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
- Customizable Messaging Templates: Personalize messages with WhatsApp Automation
- WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
- Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
- WhatsApp API connection: Send messages directly from your own brand number
Shopify merchants highlight key advantages, such as WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages, Customizable Messaging Templates: Personalize messages with WhatsApp Automation, and more,
What are some of the top alternatives for Wa: WhatsApp Chat, WhatsApp AI?
Looking for options? Dive into a selection of Chat assignment apps that rival Wa: WhatsApp Chat, WhatsApp AI, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Wa: WhatsApp Chat, WhatsApp AI, giving you flexibility and choice.
4. CK: Abandoned cart on WhatsApp
5.0 ★ (297)
Reviews
Most Recent Review
5.0 ★Amazing
Soporte excelente, rápido y resolutivo. También hasta me ayudaron a customizar funcionalidades que no tenia la app nativa sin costo adicional. Muy conforme.
milaborit · Argentina · 16 Oct 2025
Recent Review
5.0 ★Amazing
Great and easy to use app! Also very quick support for any issues. Recommended 100%.
simpla. · Brazil · 05 Oct 2025
Why is CK: Abandoned cart on WhatsApp a top Chat assignment Shopify app?
With an impressive overall rating of 5 stars and 297 reviews, CK: Abandoned cart on WhatsApp stands out as one of the top Chat assignment Shopify apps. The main objective of the app is - Automatically retrieve deserted shopping carts with WhatsApp to boost your sales. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate CK: Abandoned cart on WhatsApp with your Shopify store?
By integrating a Chat assignment app with your Shopify store, you unlock a range of benefits. CK: Abandoned cart on WhatsApp, a popular Chat assignment Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Automated abandoned cart recovery using WhatsApp., WhatsApp chat and share button with ability to customise and one click setup., and more,
- WhatsApp Cart Recovery: Recovering abandoned carts automatically through WhatsApp.
- WhatsApp Customisation: A customizable WhatsApp chat and share button with easy one-click setup.
- Automated Order Notifications: Order confirmation, shipping notification and cash on delivery confirmation, all automated.
- Seamless integration with Loox reviews: Gather reviews for your Loox reviews. Both are smoothly integrated.
- WhatsApp Customer Support: Support for multiple agents, 24/7 availability, and order management for WhatsApp Chat.
Shopify merchants highlight key advantages, such as Automated abandoned cart recovery using WhatsApp., WhatsApp chat and share button with ability to customise and one click setup., and more,
What are some of the top alternatives for CK: Abandoned cart on WhatsApp?
Looking for options? Dive into a selection of Chat assignment apps that rival CK: Abandoned cart on WhatsApp, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of CK: Abandoned cart on WhatsApp, giving you flexibility and choice.
5. Commslayer: AI Helpdesk & Chat
4.9 ★ (236)
Reviews
Most Recent Review
5.0 ★Amazing
These guys are the GOAT. They ship really fast. If you have a feature that you want, they will help you. The support is really amazing and overall the product is just the best I've seen. I've tried alternatives and they don't match what Commslayer does.
Squish Planet · United Arab Emirates · 16 Oct 2026
Recent Review
5.0 ★Amazing
Very very good pricing for all the functions you get. Furthermore outstanding support. All we needed for our CS team.
Cherries · United States · 15 Oct 2026
Why is Commslayer: AI Helpdesk & Chat a top Chat assignment Shopify app?
With an impressive overall rating of 4.9 stars and 236 reviews, Commslayer: AI Helpdesk & Chat stands out as one of the top Chat assignment Shopify apps. The main objective of the app is - AI-powered helpdesk & chat by the ex-Lifetimely founders Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat assignment category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Commslayer: AI Helpdesk & Chat with your Shopify store?
By integrating a Chat assignment app with your Shopify store, you unlock a range of benefits. Commslayer: AI Helpdesk & Chat, a popular Chat assignment Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs, AI drafts, summaries, and auto-translate for 40+ languages on every ticket, and more,
- AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
- AI drafts, summaries, and auto-translate for 40+ languages on every ticket
- Unlimited helpdesk agents and seats on every plan
- Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
- AI moderates ad and post comments on Instagram, Facebook, and TikTok
Shopify merchants highlight key advantages, such as AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs, AI drafts, summaries, and auto-translate for 40+ languages on every ticket, and more,
What are some of the top alternatives for Commslayer: AI Helpdesk & Chat?
Looking for options? Dive into a selection of Chat assignment apps that rival Commslayer: AI Helpdesk & Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Commslayer: AI Helpdesk & Chat, giving you flexibility and choice.
How We Selected the Top Shopify Apps in Chat assignment
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
- By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in Chat assignment based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed Chat assignment Shopify Apps.
- By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in Chat assignment by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid Chat assignment Shopify Apps.
- By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in Chat assignment that could bring innovative solutions to your Shopify store. Jump to Newly Launched Chat assignment Shopify Apps.
- By Popularity: We feature the Chat assignment apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular Chat assignment Shopify Apps.
- By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These Chat assignment apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated Chat assignment Shopify Apps.
- By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for Chat assignment, ensuring you access the platform's expert insights. Jump to Best Match Chat assignment Shopify Apps.
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top Chat assignment Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
How to Choose the Best Chat assignment Shopify App For Your Store
Choosing the right Chat assignment Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
- Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a Chat assignment app to address these requirements effectively.
- Read User Reviews: Explore user reviews and ratings for the Chat assignment apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
- Compare Features: Use our app comparison page, where you can add the Chat assignment apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
- Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid Chat assignment Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
- Support and Documentation: Check the documentation and customer support resources of the app. A well-supported Chat assignment app that offers comprehensive documentation can help you implement and use it more effectively.
- Integration Compatibity: Ensure that the Chat assignment app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
- Trial Periods: Some Chat assignment apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.
Each Shopify store is different, and the best Chat assignment app for your store will be one that aligns closely with your specific business requirements.
More Information on Chat assignment Shopify Apps
Now let us jump in and check out these Top 10 Chat assignment Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of Chat assignment Shopify apps that can help streamline your ecommerce journey. These Chat assignment Shopify apps cover a wide spectrum of needs to take your store forward. From 96 outstanding apps, we've covered every facet of Chat assignment, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect Chat assignment app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any Chat assignment apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect Chat assignment app that aligns with your goals.
Shopify Chat assignment App Installation
There are thousands of Chat assignment Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify app subscription cost
Keyword charts
Open Chat assignment charts Explore key insights for Chat assignment apps
Market share, rank movement, install geography and review pace — tracked across all 96 apps. Open the full charts for history and app-level detail.
Market share leaders
Oct 2026The top two apps hold 95.9% of tracked installs.
Rank movers, 30 days
Top 10 trackedWa: WhatsApp Chat, WhatsApp AI▲ 9#3WhatFlow WhatsApp Business API▲ 6#9Dondy: WhatsApp Marketing+Chat▼ 3#6Commslayer: AI Helpdesk & Chat▲ 2#5Moose AI Chatbot & Live Chat▼ 2#75 apps climbed and 2 dropped among the top 10 tracked.
Where installs come from
Keyword-wide🇺🇸United States32.7%
🇬🇧United Kingdom8.5%
🇦🇺Australia6.4%
🇫🇷France4.7%
🇩🇪Germany4.7%
United States and United Kingdom merchants drive 41.2% of installs.
Reviews added, 30 days
Top tracked apps96 new reviews across the top 10 tracked apps in the last 30 days.
Key Insights:
- Chatty AI Chatbot & Live Chat commands 39.9% market share, -16.1pp ahead of Shopify Inbox — a competitive chat assignment category.
- In the last 30 days, 5 apps climbed and 2 dropped in ranking among the top 10 tracked chat assignment apps.
- Shopify Inbox added the most new reviews this month (+52) — strong adoption momentum.
Frequently Asked Questions for Chat assignment Shopify Apps
1. What are some of the top Shopify apps under the Chat assignment category?
Here are some of the top Shopify apps under the Chat assignment category:
- Chatty AI Chatbot & Live Chat
- Shopify Inbox
- Wa: WhatsApp Chat, WhatsApp AI
- CK: Abandoned cart on WhatsApp
- Commslayer: AI Helpdesk & Chat
- Dondy: WhatsApp Marketing+Chat
- Moose AI Chatbot & Live Chat
- Gorgias: AI, Helpdesk & Chat
- WhatFlow WhatsApp Business API
- CA: WhatsApp Chat Order Button
Each of these apps offers unique features and functionalities tailored to boost your Chat assignment efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
2. How do I install a Chat assignment Shopify app?
Installing a Chat assignment Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install Chat assignment apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the Chat assignment category?
Yes, the Chat assignment category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
4. Are there any trial options available for paid apps in the Chat assignment category?
Many paid apps in the Chat assignment category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which Chat assignment Shopify app is best for my store?
Determining the best Chat assignment Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular Chat assignment Shopify apps are:
- Chatty AI Chatbot & Live Chat
- Shopify Inbox
- Wa: WhatsApp Chat, WhatsApp AI
- CK: Abandoned cart on WhatsApp
- Commslayer: AI Helpdesk & Chat
- Dondy: WhatsApp Marketing+Chat
- Moose AI Chatbot & Live Chat
- Gorgias: AI, Helpdesk & Chat
- WhatFlow WhatsApp Business API
- CA: WhatsApp Chat Order Button
6. Can I use multiple Chat assignment Shopify apps simultaneously?
You can use multiple Chat assignment Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the Chat assignment category?
To discover the latest and trending Shopify apps in the Chat assignment category, visit:
Newly launched Chat assignment Shopify apps
Most popular Chat assignment Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
8. Are there any discounts or promotions available for Chat assignment Shopify apps?
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on Chat assignment app pricing plans, we can help secure better deals on the Chat assignment app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Most Popular Chat assignment Shopify Apps
In the most popular Chat assignment Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the Chat assignment category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
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For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
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