Chizy: AI Chatbot & AI Chat Shopify App by Chizy

Super Smart AI chatbot (unlimited AI chat) trained on your store, boost sales &reduce manual support Sales AI Agent, live chat & support inbox - UNLIMITED AI CHAT

5.0 139 reviewsFreePaid from $19/month

Install in your Shopify store We pass your name, email and store domain to the Chizy team so they can help install and configure the app on your store.

.myshopify.com

Screenshots

Chizy: AI Chatbot & AI Chat Shopify app screenshot 1
Chizy: AI Chatbot & AI Chat Shopify app screenshot 2
Chizy: AI Chatbot & AI Chat Shopify app screenshot 3
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Chizy: AI Chatbot & AI Chat Shopify app screenshot 5
Chizy: AI Chatbot & AI Chat Shopify app screenshot 6
Chizy: AI Chatbot & AI Chat Shopify app screenshot 7
Chizy: AI Chatbot & AI Chat Shopify app screenshot 8
Chizy: AI Chatbot & AI Chat Shopify app screenshot 9

About the app

Sales AI Agent, live chat & support inbox - UNLIMITED AI CHAT

  • AI automatic learning + custom training: create a 24/7 human-like sales agent
  • In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
  • AI replies on WhatsApp, Messenger, Instagram: 1 agent across channels!
  • Seamless transition from AI to human via our live chat or WhatsApp, phone, email
  • Live chat & inbox: flexible human handover, notifications and chat settings.

Install in your Shopify store We pass your name, email and store domain to the Chizy team so they can help install and configure the app on your store.

Pricing

Chizy: AI Chatbot & AI Chat pricing plans

Free
$0 /month
  • AI learns max 200 products -Unlimited AI
  • Order tracking & product recommendation
  • Live chat with human handover
  • 90-day live chat history
  • Proactive messages
Starter
$19 /month
  • AI learns up to 1000 products
  • All free plan features
  • Unlimited live chat history
  • Re-sync store data to AI anytime
  • AI replies on WhatsApp, IG, Messenger
Growth
$69 /month
  • AI learns up to 5000 products
  • All starter plan features
  • Learn Blogs & Live product pages
  • More integrations: Zendesk, website, etc
Scale
$199 /month
  • AI learns up to 25000 products
  • All growth plan features
  • Priority support
  • Prioritize feature requests

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Chizy: AI Chatbot & AI Chat costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Chizy: AI Chatbot & AI Chat is Free. The paid plans offered by Chizy: AI Chatbot & AI Chat are Starter, Growth, Scale.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like AI learns max 200 products -Unlimited AI, Order tracking & product recommendation, Live chat with human handover, 90-day live chat history, Proactive messages.
  • Starter: the Starter plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including AI learns up to 1000 products, All free plan features, Unlimited live chat history, Re-sync store data to AI anytime, AI replies on WhatsApp, IG, Messenger, Advanced proactive sales chat.
  • Growth: the Growth plan costs $69 and comes with a 14-day free trial period. The plan offers a host of features, including AI learns up to 5000 products, All starter plan features, Learn Blogs & Live product pages, More integrations: Zendesk, website, etc.
  • Scale: the Scale plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including AI learns up to 25000 products, All growth plan features, Priority support, Prioritize feature requests.

Chizy: AI Chatbot & AI Chat price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$19, $69, $199
Free trial availableYes, for 14 day(s)

For further information regarding Chizy: AI Chatbot & AI Chat pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Chizy team so they can help install and configure the app on your store.

Comparison

Top Chizy: AI Chatbot & AI Chat alternatives — detailed comparison

The table below highlights the crucial differences between Chizy: AI Chatbot & AI Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings5.0 ★ (133 reviews)4.9 ★ (825 reviews)4.6 ★ (5,816 reviews)
Developed byChizyDondyShopify
Launch date4 September 202515 March 202314 August 2019
PricingFree, $19/month, $69/month, $199/monthFree, $6.99/month, $79.99/month, $159.99/monthFree
ObjectiveSales AI Agent, live chat & support inbox - UNLIMITED AI CHATAbandoned cart recovery, AI agent & automations on WhatsAppEngage with customers and boost sales using free chat.
CategoriesChatAbandoned cart, ChatChat
Key features & highlights
PurposeSuper Smart AI chatbot (unlimited AI chat) trained on your store, boost sales &reduce manual supportAdd a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.Get new customers and make sales by interacting with shoppers in chat.
Features list—
  • Automatically recover abandoned carts via WhatsApp with personalized messages.
  • Send bulk marketing campaigns and order updates through WhatsApp effortlessly.
  • Integrate a responsive WhatsApp chat widget for instant customer support.
  • Enable seamless live chat on your store directly within your Shopify admin.
  • Instantly respond to customer questions with AI-powered suggested replies and quick answers.
  • View real-time customer profiles, cart contents, and past order information during conversations.
Highlights—
  • Based in United States
  • Based in United Kingdom
User reviews and ratings
Recommended99.3%0.0%92.0%
Pros—
  • The app is frequently praised for its quick and straightforward installation process.
  • Users highlight the seamless and functional WhatsApp button integration for customer communication.
  • Many reviews commend the responsive, knowledgeable, and helpful support team.
  • The app is noted for its intuitive and clean design, making it accessible for all users.
  • Several users report increased sales and improved customer interactions due to the app.
  • The app is consistently described as working flawlessly without technical issues.
  • Users appreciate the availability of free core functionalities.
  • Power users value the automation features for marketing and customer support.
  • The ability to personalize the widget and settings is well-received.
  • The app is praised for enabling quicker customer query resolution.
  • The app is consistently praised for its simplicity and intuitive interface.
  • Facilitates quick and effective interaction with customers, enhancing sales and service.
  • Seamlessly integrates with Shopify, providing a unified experience for store owners.
  • AI-generated responses and automated answers save time and improve efficiency.
  • Works well on mobile devices, allowing users to respond on the go.
  • Highly valued as a cost-effective solution for customer communication.
  • Directly contributes to increased sales and customer satisfaction.
  • Consolidates messages from various channels (e.g., Facebook, Instagram) into one inbox.
  • Offers customizable quick replies and automated messages.
Cons—
  • Some users note the need for additional features like GIF support or independent campaign management.
  • The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
  • Occasional bugs, such as chat bubbles disappearing or messages failing to send.
  • Missing advanced functionalities like image attachments or search within conversations.
  • Requires frequent re-logins, which can hinder quick responses.
Pricing and plans
Total pricing plans440
Free planAvailableAvailableNot available
Free trialYes, for 14 day(s)Yes, for 7 day(s)No
Technical information
Rating5.0 ★4.9 ★4.6 ★
Total reviews1396255,828
Launch date4 September 202515 March 202314 August 2019

More details about Chizy: AI Chatbot & AI Chat

Product description

Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages. Customize chatbot look & tone to match your brand, and let Chizy take care of the rest

Support

For any questions, concerns, or assistance with Chizy: AI Chatbot & AI Chat, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Chizy: AI Chatbot & AI Chat are available in various languages on the Shopify app store, including English.

Chizy: AI Chatbot & AI Chat support information in a nutshell
Support emailsupport@chizy.io
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Chizy: AI Chatbot & AI Chat seamlessly integrates with are given below.

CheckoutShopify Adminai agent, all themes, chatbotMobile App BuildersPage Builders, InboxWhatsapp, Messenger, Instagram
Developer
NameChizy
ProfileSee all apps by Chizy
WebsiteView developer profile
AddressRye, ENG

Installation

How to install Chizy: AI Chatbot & AI Chat on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Chizy team.

2

The developer gets in touch

Chizy contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
139 total reviews
5138
40
30
20
11

Chizy: AI Chatbot & AI Chat has an overall rating of 5.0 stars from a total of 139 reviews on the Shopify app store. Of these, 138 (99.3%) are positive, 0 (0.0%) are neutral, and 1 (0.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Pangolinsfrom United Kingdom · 24 October 2026

It is really flexible and works well. Hasn’t brought me any sales yet but its early days. Support is very good. Im happy to have found this app.

★★★★★Bevann d.o.o.from Slovenia · 12 October 2026

We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croatian. Excellent support and a great experience so far!

★★★★★LuxxeCoastfrom Nigeria · 7 October 2026

Great chatbot. The bot understood the website without requiring a tedious information-dumping ritual, which is frankly the bare minimum we should expect from technology in this century.Jade was incredibly helpful throughout the setup process, assisting us with the customisation needed to ensure the final experience was properly aligned with our brand. The level of support, attention to detail, and flexibility has been outstanding.An all-round impressive experience.

★★★★★ATOMIC-SHOP Performance Parts & Motorsport Equipment - UAEfrom United Arab Emirates · 17 August 2026

Very happy with the application. It covers all my needs and even more. Thanks to the developers. Special thanks to Kevin for helping with the setup and incredible support and making the necessary changes for our store!

★★★★★Haikuboxfrom United States · 6 August 2026

Product works well with my site and the ability to add training data at any time is wonderful. It has done a good job answering customers' questions and sending customers to us when there isn't a great automated answer for a very specific question. It also is very polite when visitors try to add emojis or other non-question info into the chat box. Customer support has been terrific - very fast to respond with helpful tips.

Install in your Shopify store We pass your name, email and store domain to the Chizy team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#4
chat support
Total reviews
139
▲ 4 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
20.2% of installs · ▼ 0.86%

Category & keyword rankings

Position and market share today

Keywordchat support#42.3% ▲2.3
Keywordchatbot#70.7% ▲0.3
KeywordAI chatbots#90.3% ▲0.0
Keywordmessenger#150.1% ▼0.2

Reviews trend

Cumulative reviews · last 6 months

98 → 139 reviews · rating steady at 5.0★
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →

Chizy: AI Chatbot & AI Chat FAQs

How do I install the Chizy: AI Chatbot & AI Chat Shopify app?
To install Chizy: AI Chatbot & AI Chat on your Shopify store, click on the Chizy: AI Chatbot & AI Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Chizy: AI Chatbot & AI Chat on your Shopify store, then contact us now.
What are the key features of Chizy: AI Chatbot & AI Chat?

The key features offered by Chizy: AI Chatbot & AI Chat to Shopify store owners are:

  • AI automatic learning + custom training: create a 24/7 human-like sales agent
  • In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
  • AI replies on WhatsApp, Messenger, Instagram: 1 agent across channels!
  • Seamless transition from AI to human via our live chat or WhatsApp, phone, email
  • Live chat & inbox: flexible human handover, notifications and chat settings.
Does Chizy: AI Chatbot & AI Chat integrate with other Shopify apps or tools?

Chizy: AI Chatbot & AI Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Chizy: AI Chatbot & AI Chat?

Yes, Chizy: AI Chatbot & AI Chat offers a 14-day free trial on all its paid plans.

What are the pricing plans for Chizy: AI Chatbot & AI Chat?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $69/month, $199/month, and come with a 14-day free trial period.

How does billing work for Chizy: AI Chatbot & AI Chat?

Chizy: AI Chatbot & AI Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Chizy: AI Chatbot & AI Chat allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Chizy: AI Chatbot & AI Chat offer customer support?

Yes, Chizy: AI Chatbot & AI Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Chizy: AI Chatbot & AI Chat compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Chizy team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★139 reviews · 99.3% positive

Writing reviews on ShopDigest is coming soon.

  • PA
    PangolinsUnited Kingdom · 24 Oct 2026
    ★★★★★

    It is really flexible and works well. Hasn’t brought me any sales yet but its early days. Support is very good. Im happy to have found this app.

  • BD
    Bevann d.o.o.Slovenia · 12 Oct 2026
    ★★★★★

    We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croatian. Excellent support and a great experience so far!

  • LU
    LuxxeCoastNigeria · 7 Oct 2026
    ★★★★★

    Great chatbot. The bot understood the website without requiring a tedious information-dumping ritual, which is frankly the bare minimum we should expect from technology in this century.Jade was incredibly helpful throughout the setup process, assisting us with the customisation needed to ensure the final experience was properly aligned with our brand. The level of support, attention to detail, and flexibility has been outstanding.An all-round impressive experience.

  • AP
    ATOMIC-SHOP Performance Parts & Motorsport Equipment - UAEUnited Arab Emirates · 17 Aug 2026
    ★★★★★

    Very happy with the application. It covers all my needs and even more. Thanks to the developers. Special thanks to Kevin for helping with the setup and incredible support and making the necessary changes for our store!

  • HA
    HaikuboxUnited States · 6 Aug 2026
    ★★★★★

    Product works well with my site and the ability to add training data at any time is wonderful. It has done a good job answering customers' questions and sending customers to us when there isn't a great automated answer for a very specific question. It also is very polite when visitors try to add emojis or other non-question info into the chat box. Customer support has been terrific - very fast to respond with helpful tips.

  • PT
    Posh ThisUnited States · 24 Jul 2026
    ★★★★★

    works really fast, doesn't lag, and follows the rules

  • SE
    SexentialsUnited Kingdom · 21 Jul 2026
    ★★★★★

    AI Chatbot saves a lot of time answering customers' questions. It was easy to set up, and the information given to customers by AI is accurate. I love the integration with Shopify Inbox: I get notifications about new messages on my phone's Inbox app!

  • FS
    Flight SnowsportsAustralia · 26 Jun 2026
    ★★★★★

    Chizy looks like a strong fit for Flight Snowsports because it acts like a 24/7 sales assistant while also reducing the need for manual customer support. For a seasonal snow retail business, customers often need quick answers around product sizing, goggles, outerwear, snow gear recommendations, shipping, returns and store open days. Having an AI chatbot trained on our products, pages and policies means customers can get instant help even when we are not online.The in-chat product recommendations and add-to-cart feature are especially useful, as they can help guide customers toward the right snow gear and reduce drop-offs before checkout. The ability to hand over to a real person through WhatsApp, phone or email is also important, as some customers still need human support before making a purchase.Overall, Chizy could be a valuable tool for Flight Snowsports by improving customer experience, answering questions faster, recovering missed sales opportunities and supporting the business around the clock.

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