Top 96 Customer feedback Shopify Apps in November 2026

Check out all Customer feedback apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these Customer feedback apps can take your Shopify store to the next level! We meticulously handpicked these top Customer feedback apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all Customer feedback apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!

Reputon Customer Reviews App leads Customer feedback apps with 73.6% market share, ahead of Bizrate Customer Feedback at 7.8%. A concentrated field — one app holds most of the tracked installs.

96 apps trackedUpdated 3 November 2026

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Top ranked · #1 of 96
Bizrate Customer Feedback

Bizrate Customer Feedback by Bizrate Insights

Collect Verified Shopper Feedback, NPS, & Seller Ratings

Pricing Plans: Free
Key Features
  • Full journey surveys: Why shoppers buy, what stopped them, & how they found you
  • Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing
  • NPS, CSAT & CX trends: Track satisfaction, loyalty, issues, and wins
  • Unlimited surveys & invitations: Gather more feedback without response caps
  • AI-Powered Tools: Easily spot trending issues & themes in comments & verbatims

What merchants said

“We have used Bizrate for several years and the feedback we receive from customers has been invaluable. We regularly monitor the results, and it's proven to be a key part of making sure we are delivering the best possible service to our customers. We also get value from the business reviews conducted by the Bizrate team. It's a great way to summarize and highlight an ongoing issue that would have been difficult to figure out on our own.”
Lone Star Western Decor · United States · ★ 5.0 · 9/28/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date21 Nov 2023
Ratings5.0 ★ (16)
View on ShopifyView charts
About the App

Bizrate Customer Feedback, a Customer feedback Shopify app, has achieved 16 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Bizrate Customer Feedback offers a host of key features, including:

  • Full journey surveys: Why shoppers buy, what stopped them, & how they found you
  • Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing
  • NPS, CSAT & CX trends: Track satisfaction, loyalty, issues, and wins
  • Unlimited surveys & invitations: Gather more feedback without response caps
  • AI-Powered Tools: Easily spot trending issues & themes in comments & verbatims
Pricing Details

Bizrate Customer Feedback offers 0 free plans and 0 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. · $0/month

Talk to the developer

Install in Your Store Now

Your request goes to the team that built Bizrate Customer Feedback, not a support queue.

#2 of 96
Reputon Customer Reviews App

Reputon Customer Reviews App by Reputon

Increase reviews on Google, Facebook, Yelp and other platforms.

Pros
  • The app is consistently praised for its simple setup and intuitive interface.
  • Many users reported receiving reviews shortly after installation.
  • The app effectively automates the process of requesting and managing customer reviews.
Cons
  • Some users struggled with editing email templates to match their brand.

What merchants said

“Great customer service for our website needs. Professional and speedy.”
Sound Horticulture · United States · ★ 5.0 · 10/30/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date26 Sep 2018
DeveloperReputon
Ratings4.9 ★ (1,174)
Install NowView charts
About the App

Reputon Customer Reviews App, a Customer feedback Shopify app, has achieved 1168 reviews and an average rating of 4.9 stars since its launch 8 years ago. Designed to assist Shopify merchants with - "Ask for customer reviews via email on platforms like Google or Facebook to increase trust and sales." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Reputon Customer Reviews App offers a host of key features, including:

  • Boosting Online Reviews:Manage your reputation by getting more reviews on sites like Google reviews.
  • Automated Communications:Automatic Emails: Send follow-up emails, texts, and review link/QR codes that are personalized by AI.
  • Unlimited Review Site Links:Review Links: Allow your customers to access countless review websites.
  • Targeted Review Request:Request for Reviews: Ask new or previous customers for reviews within two months.
  • Custom Feedback Management:Avoid Negative Reviews: Use a custom feedback form
Pricing Details

Reputon Customer Reviews App offers 1 free plan and 3 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Beginner · $0/month

    Included features: 50 emails / month, Customizable email templates, Multiple review links, Flexible email triggers, Bad reviews filter, Email stats, AI email localization

  2. Lite · $9.99/month

    Included features: 150 emails / month, + All Beginner plan features, HTML email editor, Import from .CSV, Sending time option, Skip POS orders option

  3. Standard · $24.99/month

    Included features: 500 emails / month, + All Lite plan features, Sending frequency option, Email blacklist, Order delivered/Order tag email trigger

  4. Advanced · $49.99/month

    Included features: 1500 emails / month, + All Standard plan features, Branded email domain, Aftership integration, VIP customer support

Pros and Cons

Delve into ShopDigest's expert insights on Reputon Customer Reviews App - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Reputon Customer Reviews App Customer feedback App review.

Pros
  • The app is consistently praised for its simple setup and intuitive interface.
  • Many users reported receiving reviews shortly after installation.
  • The app effectively automates the process of requesting and managing customer reviews.
  • Several users highlighted responsive and helpful customer service.
  • The app helps filter negative reviews and direct them for private resolution.
  • Users appreciate the app’s affordability compared to competitors.
  • Seamlessly directs customers to platforms like Google and Trustpilot.
  • Many noted an increase in reviews and customer trust.
  • Users liked the ability to tailor review request emails.
  • The interface is easy to navigate, even for non-technical users.
Cons
  • Some users struggled with editing email templates to match their brand.
  • The free version’s limit of 50 emails was noted as a drawback.
  • Some users wanted better options for disabling emails for in-store purchases.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Reputon Customer Reviews App, not a support queue.

#3 of 96
GroPulse Google Reviews

GroPulse Google Reviews by GroPulse

Pricing Plans: Free, $5.99/month, $9.99/month
Free Trial: 7 days
Pros
  • The app is consistently praised for its straightforward and intuitive interface.
  • Users highly value the app being free, especially compared to paid alternatives.
  • Quick and helpful support responses are frequently highlighted.
Cons
  • Several users note the restriction to displaying only 5 reviews as a drawback.

What merchants said

“Aplicación genial y super Customer Service que me ayudaron durante el set-up. Recomiendo 100/100”
LA FILLE BOUGIE · Spain · ★ 5.0 · 11/26/2024

Summary

Starting PriceFree
Free Trial7 days
Launch Date01 Jun 2023
DeveloperGroPulse
Ratings4.9 ★ (71)
Install NowView charts
About the App

GroPulse Google Reviews, a Customer feedback Shopify app, has achieved 70 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Increase your store's trustworthiness by smoothly adding a Google review widget." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. GroPulse Google Reviews offers a host of key features, including:

  • Displaying Google reviews:Show Google reviews easily on your shop.
  • Social Proof Highlighting:Display changing ratings and numbers to show social proof.
  • Widget Customization:Change your widget styles to fit your site's look.
  • Translation Diversity:Several translation choices for reviews to serve an international audience.
Pricing Details

GroPulse Google Reviews offers 1 free plan and 2 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. FREE PLAN · $0/month

    Included features: Review Widget Customization, Filter Reviews by Rating, Effortless layout personalization

  2. BASIC PLAN · $5.99/month

    Included features: All FREE plan features, Boosting Review through Email Automation, Multiple Business Location, Review collection on the Thank you page, Priority Support, Auto-update reviews (weekly)

  3. ADVANCE PLAN · $9.99/month

    Included features: All FREE plan features, Boosting Review through Email Automation, Multiple Business Location, Review collection on the Thank you page, Priority Support, Auto-update reviews (daily)

Pros and Cons

Delve into ShopDigest's expert insights on GroPulse Google Reviews - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full GroPulse Google Reviews Customer feedback App review.

Pros
  • The app is consistently praised for its straightforward and intuitive interface.
  • Users highly value the app being free, especially compared to paid alternatives.
  • Quick and helpful support responses are frequently highlighted.
  • Features like language translation and color adjustments are appreciated.
  • The app integrates smoothly with Shopify and displays Google reviews effectively.
  • The aesthetic and professional appearance of the reviews is well-received.
  • Users appreciate that the app does not collect personal data.
Cons
  • Several users note the restriction to displaying only 5 reviews as a drawback.
  • A few reviews mention the need for more features, like swipable reviews on mobile or specific review ordering.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built GroPulse Google Reviews, not a support queue.

Keyword ranking

Top three ranked in Shopify App Store

Bizrate Customer Feedback
Bizrate Customer Feedback

Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.

5.0 ★ (16)Free
View app data →
Reputon Customer Reviews App
Reputon Customer Reviews App

Ask for customer reviews via email on platforms like Google or Facebook to increase trust and sales.

4.9 ★ (1,174)$9.99/mo onwards
View app data →
GroPulse Google Reviews
GroPulse Google Reviews

Increase your store's trustworthiness by smoothly adding a Google review widget.

4.9 ★ (71)$5.99/mo onwards
View app data →
#4 of 96
Lipscore Product Reviews

Lipscore Product Reviews by Lipscore.com

Trusted, effective way to collect and display customer reviews

Pricing Plans: Free
Pros
  • Significant increase in review submissions compared to other platforms.
  • Smooth and well-supported setup process with dedicated account managers.
  • Proactive, friendly, and responsive assistance from the team.
Cons
  • Some customers misinterpret the rating system, leading to accidental low ratings.

What merchants said

“We’ve had a fantastic experience with Lipscore so far! The integration with Shopify was seamless, making the transition really straightforward. Since implementing Lipscore, we’ve seen the best response rates we’ve ever had, which has been brilliant for gathering customer feedback and reviews. The account management team has also been fantastic, always helpful, supportive and great to work with. We’d highly recommend Lipscore to any business looking to improve their customer review process.”
Orchard Toys · United Kingdom · ★ 5.0 · 10/27/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date21 Jun 2023
DeveloperLipscore.com
Ratings5.0 ★ (114)
Install NowView charts
About the App

Lipscore Product Reviews, a Customer feedback Shopify app, has achieved 111 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Boost the number of ratings & reviews, enhance customer trust, and improve conversion rates using a single automated tool." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Lipscore Product Reviews offers a host of key features, including:

  • Review Management:Gather and handle ratings and reviews of products and services from confirmed purchasers.
  • Customer Feedback Widgets:Show customer reviews in personalized boxes on your online store.
  • Product Q&A Display:Gather and show questions and answers on product pages.
  • Product Inquiry:Ask specific questions about your products like their size, fit, and quality.
  • Review Syndication:Automatically share and translate reviews on all your websites.
Pricing Details

Lipscore Product Reviews offers 1 free plan and 0 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Free · $0/month

Pros and Cons

Delve into ShopDigest's expert insights on Lipscore Product Reviews - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Lipscore Product Reviews Customer feedback App review.

Pros
  • Significant increase in review submissions compared to other platforms.
  • Smooth and well-supported setup process with dedicated account managers.
  • Proactive, friendly, and responsive assistance from the team.
  • Easy for both businesses and customers to navigate and use.
  • Quick and simple process for customers to leave feedback.
  • Provides actionable insights into customer experiences and product performance.
  • More affordable than alternatives with better results.
Cons
  • Some customers misinterpret the rating system, leading to accidental low ratings.
  • A few users noted the need for more flexibility in review invite features.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Lipscore Product Reviews, not a support queue.

#5 of 96
Grapevine Post Purchase Survey

Grapevine Post Purchase Survey by Union Works Apps

After-Buying Survey - How did you find out about us?

Pricing Plans: $25/month
Free Trial: 14 days
Pros
  • Frequent praise for responsive, knowledgeable, and helpful support team members like Stu and Steve.
  • Users highlight the app’s quick installation and seamless compatibility with Shopify and other platforms.
  • The intuitive design and straightforward navigation make the app accessible even for non-technical users.
Cons
  • Some users desire more flexibility in creating multiple surveys or advanced segmentation.

What merchants said

“Super easy to set up and edit, and easy to see all of your responses.”
Field Company · United States · ★ 5.0 · 10/21/2026

Summary

Starting Price$25/mo
Free Trial14 days
Launch Date17 Aug 2017
Ratings5.0 ★ (234)
Install NowView charts
About the App

Grapevine Post Purchase Survey, a Customer feedback Shopify app, has achieved 233 reviews and an average rating of 5 stars since its launch 9 years ago. Designed to assist Shopify merchants with - "Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Grapevine Post Purchase Survey offers a host of key features, including:

  • Order Surveys:Create new surveys for first-time and repeat customers on the order status page after purchase.
  • Multi-touchpoint surveys:Use the independent survey feature to ask customers for feedback at various points.
  • Performance Analysis:Review survey answers in comparison with earnings to track the most successful channels.
  • Multi-channel post-purchase survey:Send a survey after purchase on various platforms like the Point of Sale system.
  • Anonymous Surveys:Unbranded surveys after purchase with unlimited responses
Pricing Details

Grapevine Post Purchase Survey offers 0 free plans and 1 paid plan.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Complete · $25/month

    Included features: Unlimited responses, no overage fees, Post purchase, NPS, CSAT & attribution, Works on all Shopify plans, Revenue & AOV by marketing channel, Target by order value, product & more, Query your survey data with your own AI, Send data to Flow, Klaviyo & GA4, Run on-site, in email & on Shopify POS

Pros and Cons

Delve into ShopDigest's expert insights on Grapevine Post Purchase Survey - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Grapevine Post Purchase Survey Customer feedback App review.

Pros
  • Frequent praise for responsive, knowledgeable, and helpful support team members like Stu and Steve.
  • Users highlight the app’s quick installation and seamless compatibility with Shopify and other platforms.
  • The intuitive design and straightforward navigation make the app accessible even for non-technical users.
  • The app effectively gathers and presents data to inform marketing and business strategies.
  • Many users appreciate the cost-effectiveness compared to premium alternatives.
  • Users report strong customer engagement with post-purchase surveys.
  • The app runs smoothly without significant bugs or delays.
  • Clear, easy-to-interpret dashboards and reports help users make data-driven decisions.
  • The free version is praised for offering substantial value without upfront cost.
Cons
  • Some users desire more flexibility in creating multiple surveys or advanced segmentation.
  • A few users note the analytics could be enhanced with more filtering and export options.
  • Requests for easier color customization (e.g., buttons) without requiring CSS knowledge.
  • A small number of users encountered minor glitches during installation.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Grapevine Post Purchase Survey, not a support queue.

#6 of 96
Seguno Product Reviews

Seguno Product Reviews by Seguno

Pricing Plans: Free, $10/month
Free Trial: 10 days
Pros
  • Fast, reliable, and helpful assistance from the support team.
  • Intuitive and easy-to-use interface with a clean layout.
  • Smooth compatibility with other Seguno apps and Shopify stores.
Cons
  • Lack of automated filters to prevent non-customers from leaving reviews.

What merchants said

“The entire Seguno team has been wonderful during my 4+ years with them as my email service provider. Most recently Josh went above and beyond to help me get set up with the minimalist reviews package I wanted and I'm delighted with it! It's so rare these days who find people who are really invested in their product or service, but are also willing to listen and go the extra mile to ensure you get what you really want. Josh understood the modifications I was interested in and was soooo patient helping me achieve the result I wanted. I so grateful and would give 10 stars if I could!Now all I'm waiting for is for Seguone to develop a Rewards app too :)”
Beadazzled.com · United States · ★ 5.0 · 6/26/2026

Summary

Starting PriceFree
Free Trial10 days
Launch Date26 Jan 2024
DeveloperSeguno
Ratings5.0 ★ (24)
Install NowView charts
About the App

Seguno Product Reviews, a Customer feedback Shopify app, has achieved 24 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Collect and promote product reviews, store reviews, and ratings from inside your shop admin." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Seguno Product Reviews offers a host of key features, including:

  • Add and customize your storefront widgets in the theme editor with no code
  • Collect and auto-publish product and store reviews, ratings, media, and more
  • Automatically mark reviews as a verified purchase based on your order data
  • Integrate with Seguno Email Marketing to automatically request reviews via email
  • Integrate with Seguno Email Marketing to add product ratings into any emails
Pricing Details

Seguno Product Reviews offers 1 free plan and 1 paid plan.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Seguno Suite · $0/month

    Included features: For brands on Seguno Email standard plan, -, All features included, Collect photos and videos in reviews

  2. Standard · $10/month

    Included features: FREE IN EARLY ACCESS, Moderate and auto-publish reviews, Automate review requests in Seguno Email, Customizable, no-code widgets, SEO snippets

Pros and Cons

Delve into ShopDigest's expert insights on Seguno Product Reviews - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Seguno Product Reviews Customer feedback App review.

Pros
  • Fast, reliable, and helpful assistance from the support team.
  • Intuitive and easy-to-use interface with a clean layout.
  • Smooth compatibility with other Seguno apps and Shopify stores.
  • Features like previewing reviews before publishing and easy migration from other apps.
  • Well-considered design that meets both customer and business needs.
Cons
  • Lack of automated filters to prevent non-customers from leaving reviews.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Seguno Product Reviews, not a support queue.

#7 of 96
Zigpoll Customer Surveys

Zigpoll Customer Surveys by Argonautic Labs

Surveys after purchase and on-site for credit, net promoter score, and other areas.

Pros
  • Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.
  • The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.
  • Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.
Cons
  • While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.

What merchants said

“Fantastic survey app with outstanding customer support! Zigpoll makes it easy to collect insights, and their team goes above and beyond to help.”
Parsons Creek Steak · United States · ★ 5.0 · 10/29/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date23 Apr 2019
Ratings5.0 ★ (563)
Install NowView charts
About the App

Zigpoll Customer Surveys, a Customer feedback Shopify app, has achieved 593 reviews and an average rating of 5 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Zigpoll Customer Surveys offers a host of key features, including:

  • User-friendly post-purchase surveys:Simple after-sales surveys for quality feedback. No need for coding knowledge.
  • Localization and translation customization.:Personalize and convert every detail. Adapt for various languages.
  • Checkout Recovery:Campaigns for abandoned checkouts. Identify regular issues and retrieve carts.
  • Survey Integration:Link your Shopify customer and order dashboards to survey responses.
  • Customer-Driven Database:Create a database using information directly provided by your customers.
Pricing Details

Zigpoll Customer Surveys offers 1 free plan and 3 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Lite · $0/month

    Included features: 50 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports

  2. Standard · $39/month

    Included features: 200 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains

  3. Advanced · $129/month

    Included features: 600 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains, API & MCP access

  4. Premier · $399/month

    Included features: Unlimited responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains, API & MCP access

Pros and Cons

Delve into ShopDigest's expert insights on Zigpoll Customer Surveys - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Zigpoll Customer Surveys Customer feedback App review.

Pros
  • Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.
  • The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.
  • Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.
  • Offers a wide array of survey types, templates, analytics, AI-driven insights, and unique functionalities not commonly found in competitor products.
  • Integrates easily with Shopify and other key tools (e.g., Omnisend, Mailchimp, Klaviyo), enabling smooth workflows and enhanced data utilization.
  • The platform excels at delivering actionable, detailed analytics and reporting, assisting users in making informed, data-driven decisions.
  • The app is noted for its speed, reliability, and smooth operation across various use cases.
  • Users frequently mention favorable pricing relative to feature offerings, with value delivered even at lower pricing tiers.
  • Enables efficient gathering of post-purchase insights, leading to improved products, customer experiences, and marketing strategies.
  • Features such as translation and multi-market operation facilitate global deployment and accessibility.
Cons
  • While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.
  • A minority of users mention that certain aspects of the user interface appear outdated, though this does not impact usability.
  • With an extensive range of options, some users report difficulty locating or understanding less prominent features without support guidance.
  • Users have expressed a desire for more flexibility in displaying survey results directly to respondents without requiring participation.
  • Setting up complex, multi-layered surveys may require assistance or additional exploration, especially for new users.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built Zigpoll Customer Surveys, not a support queue.

#8 of 96
POWR: Customer Survey | Poll

POWR: Customer Survey | Poll by POWR.io

Collect customer reviews and thoughts with a survey after they've made a purchase.

Pros
  • Responsive and helpful support team, often praised for quick and effective assistance.
  • Simple and intuitive installation process with minimal effort required.
  • Highly customizable surveys with flexible design and question settings.
Cons
  • Free version limits responses to 25 per survey, contrary to advertised "unlimited" claims.

What merchants said

“Just installed the app. Contacted support and had help within minutes. So far its been great. ”
Hitch Rack Pro · United States · ★ 5.0 · 7/22/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date15 Jul 2014
DeveloperPOWR.io
Ratings4.6 ★ (54)
Install NowView charts
About the App

POWR: Customer Survey | Poll, a Customer feedback Shopify app, has achieved 54 reviews and an average rating of 4.6 stars since its launch 12 years ago. Designed to assist Shopify merchants with - "Collect useful feedback from customers after purchase with a completely adjustable customer survey." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. POWR: Customer Survey | Poll offers a host of key features, including:

  • Email alerts & Google Sheets sync:Receive immediate email notifications for survey answers and link them with Google Sheets.
  • Autosaved Surveys:All your survey data is automatically saved to your personal POWR Response Dashboard.
  • Contact Integration:Contacts are stored in a main list that connects with Shopify Customers.
  • Various Field Options:Various field types - selections, choices, email, pictures, and star ratings.
  • Spam Prevention:Include reCAPTCHA in your survey or poll to stop spam.
Pricing Details

POWR: Customer Survey | Poll offers 1 free plan and 3 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Free · $0/month

    Included features: Create unlimited surveys or polls, 25 submissions per month, Add up to 6 elements each, Gather insights with rating element, Autoresponder email, Instant submission alerts & dashboard, 24/7 email support

  2. Starter · $11.99/month

    Included features: All Free features +, Remove POWR branding, 2 email admins, Set submission limits/controls, Add images and pagination, Live chat with POWR support team

  3. Pro · $20.24/month

    Included features: All Starter features +, 1000 submissions per month, Up to 100 elements each, File upload (10MB max), Integrations (Shopify, Klaviyo, Google), 3 conditional autoresponder emails, Multi-step & conditional logic

  4. Business · $98.99/month

    Included features: All Pro features +, 10,000 email sends per month, Unlimited surveys & elements, Unlimited conditional autorespond emails, Unlimited survey responses, File upload (100MB max)

Pros and Cons

Delve into ShopDigest's expert insights on POWR: Customer Survey | Poll - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full POWR: Customer Survey | Poll Customer feedback App review.

Pros
  • Responsive and helpful support team, often praised for quick and effective assistance.
  • Simple and intuitive installation process with minimal effort required.
  • Highly customizable surveys with flexible design and question settings.
  • Intuitive and straightforward design, making it easy for users to navigate and create surveys.
  • Functional free version with sufficient features for basic survey needs.
  • Seamless integration with platforms like Shopify and Mailchimp.
  • Surveys are effective in gathering customer feedback and improving business insights.
  • Clear instructions and demo videos provided during setup.
  • Affordable pricing with useful features for paid plans.
Cons
  • Free version limits responses to 25 per survey, contrary to advertised "unlimited" claims.
  • Unauthorized or unclear charges reported by some users after cancellation.
  • Some users noted the app slows down their website.
  • Lack of exit-intent popups or conditional survey triggers in free version.
Talk to the developer

Install in Your Store Now

Your request goes to the team that built POWR: Customer Survey | Poll, not a support queue.

#9 of 96
Convbox Analytics

Convbox Analytics by Rto.ai

Pixels from Multiple sources, Conversion API, UTM Tracking, Facebook Product Catalog

Pricing Plans: $499/month, $799/month
Free Trial: 15 days
Pros
  • Quick and straightforward installation process with minimal technical requirements.
  • High precision in data tracking, outperforming native platform tools.
  • Intuitive design and clear navigation enhance usability.
Cons
  • Some users noted the absence of certain advanced functionalities compared to competitors.

What merchants said

“Convbox's order attribution shows us the complete user journey behind each order. The interaction paths across different channels are very clear, which is extremely helpful for optimizing our media mix.”
momcozy · Hong Kong SAR · ★ 5.0 · 10/20/2026

Summary

Starting Price$499/mo
Free Trial15 days
Launch Date14 Feb 2022
DeveloperRto.ai
Ratings5.0 ★ (65)
Install NowView charts
About the App

Convbox Analytics, a Customer feedback Shopify app, has achieved 61 reviews and an average rating of 5 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "Keep your ad budget safe with intelligent tracking. Send precise event data to platforms like Facebook, Google, and Tiktok." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Convbox Analytics offers a host of key features, including:

  • "Enhance Tracking with Facebook Conversions API":Use Facebook Conversions API for precise tracking without the need for coding.
  • Multiple Facebook Pixels:Easily install several Facebook Pixels for backup, testing, and optimizing data collection.
  • Server side tracking:Track all your pixels using Facebook Events API on the server side.
  • IOS14+ Conversion Tracking:Simple setup, precise tracking for IOS14+ using CAPI & 1st Party Pixel.
  • Digital Marketing Tools:Automated UTM tags, Pixel reports, Facebook Catalog, multiple audience builders, and more.
Pricing Details

Convbox Analytics offers 0 free plans and 2 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. Premium · $499/month

    Included features: $499/Month or $5,269/Year and save 12%., Attribution Reports, Customer Journey, Influencer & PR Attribution, Tracking Data Enrichment, Unlimited Team users

  2. Enterprise · $799/month

    Included features: $799/Month or $8,347/Year and save 13%., Premium plan, plus, Creative Compass, Product Analytics, Audience Segments

Pros and Cons

Delve into ShopDigest's expert insights on Convbox Analytics - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Convbox Analytics Customer feedback App review.

Pros
  • Quick and straightforward installation process with minimal technical requirements.
  • High precision in data tracking, outperforming native platform tools.
  • Intuitive design and clear navigation enhance usability.
  • Detailed reports that simplify complex data for actionable insights.
  • Responsive and helpful assistance from the support team.
  • Seamless connectivity with platforms like Google, Facebook, and TikTok.
  • Enhanced tracking leads to better ad ROI and campaign adjustments.
Cons
  • Some users noted the absence of certain advanced functionalities compared to competitors.
  • Minor bugs reported, particularly during initial setup or integration.
Talk to the developer

Install in Your Store Now

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#10 of 96
Pros
  • The app is consistently praised for its intuitive and user-friendly interface.
  • Extensive customization features allow users to tailor the app to their brand needs.
  • The support team is frequently highlighted for their quick and helpful responses.
Cons
  • A few users noted the absence of certain premium features available in competitors.

What merchants said

“Quick responses and they made the fix super easy, 10/10!!”
Herban Tapestry · United States · ★ 5.0 · 10/26/2026

Summary

Starting PriceFree
Free TrialFree plan
Launch Date29 Mar 2024
DeveloperDoran
Ratings4.9 ★ (709)
Install NowView charts
About the App

Doran Product Reviews App & QA, a Customer feedback Shopify app, has achieved 710 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Send automated review requests w+ discounts to collect photo & video reviews that boost buyer trust." it is a valuable addition to the Customer feedback app lineup.

Top Features:

Customer feedback Shopify apps can help elevate your e-commerce game. Doran Product Reviews App & QA offers a host of key features, including:

  • Review importer from Amazon, AliExpress, Loox, Yotpo, Judge.me, Air, Ali Reviews
  • Support multiple languages, you can customize translations as you want.
  • Automate collecting reviews with discount codes via the email channel.
  • Write reviews & questions, display w+ 9 types of widgets, testimonials, showcase
  • Track star ratings and review performance with daily and weekly analytics.
Pricing Details

Doran Product Reviews App & QA offers 0 free plans and 0 paid plans.

Considering installing this Customer feedback Shopify app? Explore the pricing details and discover if they align with your budget and needs.

  1. · $0/month

Pros and Cons

Delve into ShopDigest's expert insights on Doran Product Reviews App & QA - a Customer feedback Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Doran Product Reviews App & QA Customer feedback App review.

Pros
  • The app is consistently praised for its intuitive and user-friendly interface.
  • Extensive customization features allow users to tailor the app to their brand needs.
  • The support team is frequently highlighted for their quick and helpful responses.
  • Users appreciate how well the app integrates with Shopify and other platforms.
  • The app offers a wide range of functionalities even in its free tier.
  • The design is noted for being clean, professional, and easy to navigate.
  • Many users mention how fast and straightforward the initial setup process is.
  • The app provides timely alerts for reviews and other activities.
  • Some users highlight the ability to translate reviews into different languages.
  • The feature to import reviews from other platforms is highly valued.
Cons
  • A few users noted the absence of certain premium features available in competitors.
  • Isolated reports of minor glitches or performance issues on specific devices.
  • One user mentioned the need for easier font size customization without CSS.
Talk to the developer

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Showing 1-10 out of 96

Best Customer feedback Apps in Shopify

Customer feedback apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.

Discover a wealth of cutting-edge tools and features offered by these remarkable Customer feedback Shopify apps, including Bizrate Customer Feedback, Reputon Customer Reviews App, GroPulse Google Reviews, and many more. Our app collection provides a comprehensive overview of the top apps in the Customer feedback category, enabling you to select the ones that will take your e-commerce venture to new heights.

Empower your Shopify store with the best Customer feedback apps the platform has to offer and elevate your online business.

Explore Apps by Criteria:

  1. Most Popular Customer feedback Apps
  2. Highest Reviewed Customer feedback Apps
  3. Top Rated Customer feedback Apps
  4. Newly Launched Customer feedback Apps

Overview of the Above Top Customer feedback Shopify Apps in November 2026

There are a number of Customer feedback apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the Customer feedback category, based on their popularity and average rating, to help you make informed decisions.

App NameCategoryDeveloperStarting PriceFree PlanReviews
Bizrate Customer FeedbackBizrate Customer FeedbackCustomer feedbackBizrate Insights$0/month● Unavailable5.0 ★ (16)
Reputon Customer Reviews AppReputon Customer Reviews AppBuilt for ShopifyCustomer feedbackReputon$0/month● Available4.9 ★ (1168)
GroPulse Google ReviewsGroPulse Google ReviewsBuilt for ShopifyCustomer feedbackGroPulse$0/month● Available4.9 ★ (70)
Lipscore Product ReviewsLipscore Product ReviewsCustomer feedbackLipscore.com$0/month● Available5.0 ★ (111)
Grapevine Post Purchase SurveyGrapevine Post Purchase SurveyBuilt for ShopifyCustomer feedbackUnion Works Apps$25/month● Unavailable5.0 ★ (233)
Seguno Product ReviewsSeguno Product ReviewsBuilt for ShopifyCustomer feedbackSeguno$0/month● Available5.0 ★ (24)
Zigpoll Customer SurveysZigpoll Customer SurveysCustomer feedbackArgonautic Labs$0/month● Available5.0 ★ (593)
POWR: Customer Survey | PollPOWR: Customer Survey | PollCustomer feedbackPOWR.io$0/month● Available4.6 ★ (54)
Convbox AnalyticsConvbox AnalyticsCustomer feedbackRto.ai$499/month● Unavailable5.0 ★ (61)
Doran Product Reviews App & QADoran Product Reviews App & QABuilt for ShopifyCustomer feedbackDoran$0/month● Unavailable4.9 ★ (710)

Have a Closer Look at the Best Customer feedback Apps

Now let us jump in and check out these Top 5 Customer feedback Shopify apps.

Bizrate Customer Feedback

1. Bizrate Customer Feedback

5.0 ★ (16)
Bizrate Customer Feedback screenshot 1
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Reviews

Most Recent Review

5.0 ★Amazing

We have used Bizrate for several years and the feedback we receive from customers has been invaluable. We regularly monitor the results, and it's proven to be a key part of making sure we are delivering the best possible service to our customers. We also get value from the business reviews conducted by the Bizrate team. It's a great way to summarize and highlight an ongoing issue that would have been difficult to figure out on our own.

Lone Star Western Decor · United States · 28 Sep 2026

Recent Review

5.0 ★Amazing

Great that we were able to bring over our preferred integrations

XProUSA · United States · 22 Sep 2026
Why is Bizrate Customer Feedback a top Customer feedback Shopify app?
With an impressive overall rating of 5 stars and 16 reviews, Bizrate Customer Feedback stands out as one of the top Customer feedback Shopify apps. The main objective of the app is - Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Customer feedback category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Bizrate Customer Feedback with your Shopify store?
By integrating a Customer feedback app with your Shopify store, you unlock a range of benefits. Bizrate Customer Feedback, a popular Customer feedback Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Full journey surveys: Why shoppers buy, what stopped them, & how they found you
  • Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing
  • NPS, CSAT & CX trends: Track satisfaction, loyalty, issues, and wins
  • Unlimited surveys & invitations: Gather more feedback without response caps
  • AI-Powered Tools: Easily spot trending issues & themes in comments & verbatims
Learn more about the Bizrate Customer Feedback features in detail.

Shopify merchants highlight key advantages, such as Full journey surveys: Why shoppers buy, what stopped them, & how they found you, Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing, and more,
What are some of the top alternatives for Bizrate Customer Feedback?
Looking for options? Dive into a selection of Customer feedback apps that rival Bizrate Customer Feedback, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Bizrate Customer Feedback, giving you flexibility and choice.
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Reputon Customer Reviews App screenshot 1
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Reputon Customer Reviews App screenshot 9

Reviews

Most Recent Review

5.0 ★Amazing

Great customer service for our website needs. Professional and speedy.

Sound Horticulture · United States · 30 Oct 2026

Recent Review

5.0 ★Amazing

Works really well. The emails are sent and the messages/responses are received. Thanks for such a lovely app!

Iluvaf · United States · 22 Oct 2026
Why is Reputon Customer Reviews App a top Customer feedback Shopify app?
With an impressive overall rating of 4.9 stars and 1,174 reviews, Reputon Customer Reviews App stands out as one of the top Customer feedback Shopify apps. The main objective of the app is - Ask for customer reviews via email on platforms like Google or Facebook to increase trust and sales. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Customer feedback category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Reputon Customer Reviews App with your Shopify store?
By integrating a Customer feedback app with your Shopify store, you unlock a range of benefits. Reputon Customer Reviews App, a popular Customer feedback Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Boosting Online Reviews: Manage your reputation by getting more reviews on sites like Google reviews.
  • Automated Communications: Automatic Emails: Send follow-up emails, texts, and review link/QR codes that are personalized by AI.
  • Unlimited Review Site Links: Review Links: Allow your customers to access countless review websites.
  • Targeted Review Request: Request for Reviews: Ask new or previous customers for reviews within two months.
  • Custom Feedback Management: Avoid Negative Reviews: Use a custom feedback form
Learn more about the Reputon Customer Reviews App features in detail.

Shopify merchants highlight key advantages, such as Reputation Management: Get more reviews on third-party sites like Google reviews, Auto Emails: Send AI-personalized follow-up emails, text & review link/QR, and more,
What are some of the top alternatives for Reputon Customer Reviews App?
Looking for options? Dive into a selection of Customer feedback apps that rival Reputon Customer Reviews App, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Reputon Customer Reviews App, giving you flexibility and choice.
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GroPulse Google Reviews screenshot 1
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GroPulse Google Reviews screenshot 4
GroPulse Google Reviews screenshot 5

Reviews

Most Recent Review

5.0 ★Amazing

Aplicación genial y super Customer Service que me ayudaron durante el set-up. Recomiendo 100/100

LA FILLE BOUGIE · Spain · 26 Nov 2024

Recent Review

5.0 ★Amazing

Finally an app that does exactly what is says on the tin, is easy to use and keeps the review language in its original language. Love this app ! I would highly recommend to others.

Restaurant Felicita · Switzerland · 25 Nov 2024
Why is GroPulse Google Reviews a top Customer feedback Shopify app?
With an impressive overall rating of 4.9 stars and 71 reviews, GroPulse Google Reviews stands out as one of the top Customer feedback Shopify apps. The main objective of the app is - Increase your store's trustworthiness by smoothly adding a Google review widget. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Customer feedback category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate GroPulse Google Reviews with your Shopify store?
By integrating a Customer feedback app with your Shopify store, you unlock a range of benefits. GroPulse Google Reviews, a popular Customer feedback Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Displaying Google reviews: Show Google reviews easily on your shop.
  • Social Proof Highlighting: Display changing ratings and numbers to show social proof.
  • Widget Customization: Change your widget styles to fit your site's look.
  • Translation Diversity: Several translation choices for reviews to serve an international audience.
Learn more about the GroPulse Google Reviews features in detail.

Shopify merchants highlight key advantages, such as Import and display Google reviews seamlessly on your store, Show dynamic ratings and counts to highlight social proof, and more,
What are some of the top alternatives for GroPulse Google Reviews?
Looking for options? Dive into a selection of Customer feedback apps that rival GroPulse Google Reviews, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of GroPulse Google Reviews, giving you flexibility and choice.
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Lipscore Product Reviews screenshot 1
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Lipscore Product Reviews screenshot 5

Reviews

Most Recent Review

5.0 ★Amazing

We’ve had a fantastic experience with Lipscore so far! The integration with Shopify was seamless, making the transition really straightforward. Since implementing Lipscore, we’ve seen the best response rates we’ve ever had, which has been brilliant for gathering customer feedback and reviews. The account management team has also been fantastic, always helpful, supportive and great to work with. We’d highly recommend Lipscore to any business looking to improve their customer review process.

Orchard Toys · United Kingdom · 27 Oct 2026

Recent Review

5.0 ★Amazing

So far so good. Great functionality, easy to setup and support are always on hand to help getting it looking good on our site. The product grouping function is great for a brand working on small inventory levels. We've definitely seen a considerable increase in reviews compared to previous platform we used and very reasonably priced.

Komodo Fashion · United Kingdom · 22 Oct 2026
Why is Lipscore Product Reviews a top Customer feedback Shopify app?
With an impressive overall rating of 5 stars and 114 reviews, Lipscore Product Reviews stands out as one of the top Customer feedback Shopify apps. The main objective of the app is - Boost the number of ratings & reviews, enhance customer trust, and improve conversion rates using a single automated tool. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Customer feedback category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Lipscore Product Reviews with your Shopify store?
By integrating a Customer feedback app with your Shopify store, you unlock a range of benefits. Lipscore Product Reviews, a popular Customer feedback Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Review Management: Gather and handle ratings and reviews of products and services from confirmed purchasers.
  • Customer Feedback Widgets: Show customer reviews in personalized boxes on your online store.
  • Product Q&A Display: Gather and show questions and answers on product pages.
  • Product Inquiry: Ask specific questions about your products like their size, fit, and quality.
  • Review Syndication: Automatically share and translate reviews on all your websites.
Learn more about the Lipscore Product Reviews features in detail.

Shopify merchants highlight key advantages, such as Collect and manage Product and Service ratings and reviews from verified buyers, Display customer feedback in customizable widgets in your webshop, and more,
What are some of the top alternatives for Lipscore Product Reviews?
Looking for options? Dive into a selection of Customer feedback apps that rival Lipscore Product Reviews, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Lipscore Product Reviews, giving you flexibility and choice.
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Grapevine Post Purchase Survey screenshot 1
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Grapevine Post Purchase Survey screenshot 6
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Grapevine Post Purchase Survey screenshot 9

Reviews

Most Recent Review

5.0 ★Amazing

Super easy to set up and edit, and easy to see all of your responses.

Field Company · United States · 21 Oct 2026

Recent Review

5.0 ★Amazing

The App itself is incredibly straightforward to use and the Support has been first class. I originally brought in this tool to help with NPS on our Shopify checkout flow, but I am now looking for more ways to use surveys to gain valuable insight and VoC. I would suggest you give this a go, get the team to help you out and you will be flying. Thanks

Newcastle United Shop · United Kingdom · 14 Oct 2026
Why is Grapevine Post Purchase Survey a top Customer feedback Shopify app?
With an impressive overall rating of 5 stars and 234 reviews, Grapevine Post Purchase Survey stands out as one of the top Customer feedback Shopify apps. The main objective of the app is - Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Customer feedback category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Grapevine Post Purchase Survey with your Shopify store?
By integrating a Customer feedback app with your Shopify store, you unlock a range of benefits. Grapevine Post Purchase Survey, a popular Customer feedback Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Order Surveys: Create new surveys for first-time and repeat customers on the order status page after purchase.
  • Multi-touchpoint surveys: Use the independent survey feature to ask customers for feedback at various points.
  • Performance Analysis: Review survey answers in comparison with earnings to track the most successful channels.
  • Multi-channel post-purchase survey: Send a survey after purchase on various platforms like the Point of Sale system.
  • Anonymous Surveys: Unbranded surveys after purchase with unlimited responses
Learn more about the Grapevine Post Purchase Survey features in detail.

Shopify merchants highlight key advantages, such as Setup new vs returning post purchase surveys on the order status page, Survey customers at multiple touch points using the standalone survey feature, and more,
What are some of the top alternatives for Grapevine Post Purchase Survey?
Looking for options? Dive into a selection of Customer feedback apps that rival Grapevine Post Purchase Survey, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Grapevine Post Purchase Survey, giving you flexibility and choice.
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How We Selected the Top Shopify Apps in Customer feedback

Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:

  • By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in Customer feedback based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed Customer feedback Shopify Apps.
  • By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in Customer feedback by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid Customer feedback Shopify Apps.
  • By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in Customer feedback that could bring innovative solutions to your Shopify store. Jump to Newly Launched Customer feedback Shopify Apps.
  • By Popularity: We feature the Customer feedback apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular Customer feedback Shopify Apps.
  • By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These Customer feedback apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated Customer feedback Shopify Apps.
  • By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for Customer feedback, ensuring you access the platform's expert insights. Jump to Best Match Customer feedback Shopify Apps.

With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top Customer feedback Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.

How to Choose the Best Customer feedback Shopify App For Your Store

Choosing the right Customer feedback Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:

  • Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a Customer feedback app to address these requirements effectively.
  • Read User Reviews: Explore user reviews and ratings for the Customer feedback apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
  • Compare Features: Use our app comparison page, where you can add the Customer feedback apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
  • Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid Customer feedback Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
  • Support and Documentation: Check the documentation and customer support resources of the app. A well-supported Customer feedback app that offers comprehensive documentation can help you implement and use it more effectively.
  • Integration Compatibity: Ensure that the Customer feedback app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
  • Trial Periods: Some Customer feedback apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.

Each Shopify store is different, and the best Customer feedback app for your store will be one that aligns closely with your specific business requirements.

More Information on Customer feedback Shopify Apps

Now let us jump in and check out these Top 10 Customer feedback Shopify apps.

In this comprehensive guide, we've provided you with a complete collection of Customer feedback Shopify apps that can help streamline your ecommerce journey. These Customer feedback Shopify apps cover a wide spectrum of needs to take your store forward. From 96 outstanding apps, we've covered every facet of Customer feedback, ensuring you have access to a vast range of tools to enhance your Shopify store.

However, choosing the perfect Customer feedback app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any Customer feedback apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect Customer feedback app that aligns with your goals.

Shopify Customer feedback App Installation

There are thousands of Customer feedback Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify app subscription cost
Keyword charts

Explore key insights for Customer feedback apps

Market share, rank movement, install geography and review pace — tracked across all 96 apps. Open the full charts for history and app-level detail.

Open Customer feedback charts

Market share leaders

Nov 2026
Reputon Customer Reviews App73.6%
Bizrate Customer Feedback7.8%
Grapevine Post Purchase Survey7.3%
Lipscore Product Reviews5.5%
Zigpoll Customer Surveys3.6%

The top two apps hold 81.4% of tracked installs.

Rank movers, 30 days

Top 10 tracked
POWR: Customer Survey | PollPOWR: Customer Survey | Poll▼ 3#8
Seguno Product ReviewsSeguno Product Reviews▲ 2#6
Convbox AnalyticsConvbox Analytics▲ 2#9
Grapevine Post Purchase SurveyGrapevine Post Purchase Survey▲ 1#5
Doran Product Reviews App & QADoran Product Reviews App & QA▼ 1#10

3 apps climbed and 2 dropped among the top 10 tracked.

Where installs come from

Keyword-wide
🇺🇸United States37.2%
🇬🇧United Kingdom13.2%
🇦🇺Australia6.9%
🇫🇷France6.6%
🇨🇦Canada6.6%

United States and United Kingdom merchants drive 50.4% of installs.

Reviews added, 30 days

Top tracked apps
Reputon Customer Reviews App+9
Zigpoll Customer Surveys+9
Grapevine Post Purchase Survey+6
Lipscore Product Reviews+4
Convbox Analytics+4

36 new reviews across the top 10 tracked apps in the last 30 days.

Key Insights:
  • Bizrate Customer Feedback commands 7.8% market share, -65.8pp ahead of Reputon Customer Reviews App — a fragmented customer feedback category.
  • In the last 30 days, 3 apps climbed and 2 dropped in ranking among the top 10 tracked customer feedback apps.
  • Reputon Customer Reviews App added the most new reviews this month (+9) — strong adoption momentum.

Frequently Asked Questions for Customer feedback Shopify Apps

1. What are some of the top Shopify apps under the Customer feedback category?

Here are some of the top Shopify apps under the Customer feedback category:

Each of these apps offers unique features and functionalities tailored to boost your Customer feedback efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.

2. How do I install a Customer feedback Shopify app?

Installing a Customer feedback Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install Customer feedback apps on your Shopify store, feel free to contact us now.

3. Are there free apps available in the Customer feedback category?

Yes, the Customer feedback category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.

4. Are there any trial options available for paid apps in the Customer feedback category?

Many paid apps in the Customer feedback category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.

5. How can I determine which Customer feedback Shopify app is best for my store?

Determining the best Customer feedback Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.

Some popular Customer feedback Shopify apps are:

6. Can I use multiple Customer feedback Shopify apps simultaneously?

You can use multiple Customer feedback Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.

7. How can I find the latest and trending Shopify apps in the Customer feedback category?

To discover the latest and trending Shopify apps in the Customer feedback category, visit:

Newly launched Customer feedback Shopify apps
Most popular Customer feedback Shopify apps

These lists showcase recently added Shopify apps and those gaining popularity among users.

8. Are there any discounts or promotions available for Customer feedback Shopify apps?

At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.

Alternatively, contact our team if you're looking for discounts on Customer feedback app pricing plans, we can help secure better deals on the Customer feedback app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Bizrate Customer Feedback
by Bizrate Insights

Collect Verified Shopper Feedback, NPS, & Seller Ratings

Free
★ 5.0 (16)
About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

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About ShopDigest

Show the work.
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A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

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