by Argonautic Labs
Surveys after purchase and on-site for credit, net promoter score, and other areas.
Free plan · From $39/mo
POWR: Customer Survey | Poll Shopify App by POWR.io
Collect useful feedback from customers after purchase with a completely adjustable customer survey. Collect customer reviews and thoughts with a survey after they've made a purchase.
4.2 53 reviewsFreePaid from $11.99/month
Pros and cons
Pros and cons of POWR: Customer Survey | Poll
Pros
- Excellent Customer Support: Responsive and helpful support team, often praised for quick and effective assistance.
- Easy Setup and Installation: Simple and intuitive installation process with minimal effort required.
- Customization Options: Highly customizable surveys with flexible design and question settings.
- User-Friendly Interface: Intuitive and straightforward design, making it easy for users to navigate and create surveys.
Cons
- Misleading Free Version Claims: Free version limits responses to 25 per survey, contrary to advertised "unlimited" claims.
- Billing Issues: Unauthorized or unclear charges reported by some users after cancellation.
Screenshots
About the app
Collect customer reviews and thoughts with a survey after they've made a purchase.
- Email alerts & Google Sheets sync: Receive immediate email notifications for survey answers and link them with Google Sheets.
- Autosaved Surveys: All your survey data is automatically saved to your personal POWR Response Dashboard.
- Contact Integration: Contacts are stored in a main list that connects with Shopify Customers.
- Various Field Options: Various field types - selections, choices, email, pictures, and star ratings.
- Spam Prevention: Include reCAPTCHA in your survey or poll to stop spam.
Keywords
post-purchase feedback Shopify appscustomer survey tools Shopify appsmulti-question polls Shopify appssurvey response alerts Shopify appsGoogle Sheets sync Shopify appsfeedback collection Shopify appsstar rating surveys Shopify appsspam prevention surveys Shopify appsrecaptcha surveys Shopify appsinstant email alerts Shopify apps
Key features
- Create unlimited customizable surveys and polls for diverse feedback needs.
- Automatically save all survey responses to a centralized dashboard for easy access.
- Receive instant email alerts when customers submit survey responses.
Pricing
POWR: Customer Survey | Poll pricing plans
Free
$0 /month
- Create unlimited surveys or polls
- 25 submissions per month
- Add up to 6 elements each
- Gather insights with rating element
- Autoresponder email
Starter
$11.99 /month
- All Free features +
- Remove POWR branding
- 2 email admins
- Set submission limits/controls
- Add images and pagination
Pro
$20.24 /month
- All Starter features +
- 1000 submissions per month
- Up to 100 elements each
- File upload (10MB max)
- Integrations (Shopify, Klaviyo, Google)
Business
$98.99 /month
- All Pro features +
- 10,000 email sends per month
- Unlimited surveys & elements
- Unlimited conditional autorespond emails
- Unlimited survey responses
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here’s an overview of POWR: Customer Survey | Poll costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by POWR: Customer Survey | Poll is Free. The paid plans offered by POWR: Customer Survey | Poll are Starter, Pro, Business.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Create unlimited surveys or polls, 25 submissions per month, Add up to 6 elements each, Gather insights with rating element, Autoresponder email, Instant submission alerts & dashboard, 24/7 email support.
- Starter: the Starter plan costs $11.99 and has no free trial period. The plan offers a host of features, including All Free features +, Remove POWR branding, 2 email admins, Set submission limits/controls, Add images and pagination, Live chat with POWR support team.
- Pro: the Pro plan costs $20.24 and has no free trial period. The plan offers a host of features, including All Starter features +, 1000 submissions per month, Up to 100 elements each, File upload (10MB max), Integrations (Shopify, Klaviyo, Google), 3 conditional autoresponder emails, Multi-step & conditional logic.
- Business: the Business plan costs $98.99 and has no free trial period. The plan offers a host of features, including All Pro features +, 10,000 email sends per month, Unlimited surveys & elements, Unlimited conditional autorespond emails, Unlimited survey responses, File upload (100MB max).
POWR: Customer Survey | Poll price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $11.99, $20.24, $98.99 |
| Free trial available | No |
Comparison
Top POWR: Customer Survey | Poll alternatives — detailed comparison
The table below highlights the crucial differences between POWR: Customer Survey | Poll and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (54 reviews) | 5.0 ★ (593 reviews) | 4.8 ★ (2,034 reviews) | |
| Developed by | POWR.io | Argonautic Labs | HulkApps | |
| Launch date | 15 July 2014 | 23 April 2019 | 11 August 2017 | |
| Pricing | Free, $11.99/month, $20.24/month, $98.99/month | Free, $39/month, $129/month, $399/month | Free, $12.90/month, $24.90/month | |
| Objective | Collect customer reviews and thoughts with a survey after they've made a purchase. | Surveys after purchase and on-site for credit, net promoter score, and other areas. | Make fashionable forms quickly and easily. | |
| Categories | Surveys | Surveys, Analytics | Forms, Surveys | |
| Key features & highlights | ||||
| Purpose | Collect useful feedback from customers after purchase with a completely adjustable customer survey. | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | Create strong forms using our simple Form Builder app. | |
| Features list |
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| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 81.1% | 99.7% | 96.6% | |
| Pros |
|
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| |
| Cons |
|
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| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 3 | |
| Free plan | Available | Available | Available | |
| Free trial | No | No | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 5.0 ★ | 4.8 ★ | |
| Total reviews | 53 | 604 | 2,044 | |
| Launch date | 15 July 2014 | 23 April 2019 | 11 August 2017 | |
More details about POWR: Customer Survey | Poll
Product description
Surveys are versatile tools that can provide insights into customer experiences such as store layout, product selection, and purchasing process. They can be rapidly constructed using integrations and pre-built templates, enabling quick gathering of quality information.
AI summary
The POWR Survey app is a versatile Shopify tool designed for creating and managing customizable surveys, polls, and feedback forms. It offers a user-friendly interface with drag-and-drop functionality, enabling easy setup and integration into storefronts. Key features include conditional logic, pop-up surveys, and Mailchimp integration, along with options for post-survey redirects and confirmation emails. The app provides a free plan with basic functionality, though it limits responses to 25 per survey and includes ads. Paid plans unlock advanced features like unlimited responses and custom JavaScript. Strengths include robust customization, responsive customer support, and seamless installation. However, limitations include occasional backend issues, unclear billing practices, and discrepancies between advertised free-tier capabilities and actual restrictions. Some users report slow page load impacts and a lack of exit-intent survey triggers. While generally reliable, support responsiveness can vary, and advanced customization may require higher-tier subscriptions. The app is well-suited for businesses seeking an affordable, feature-rich survey solution but may face challenges with transparency and scalability for complex needs.
Support
For any questions, concerns, or assistance with POWR: Customer Survey | Poll, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, POWR: Customer Survey | Poll offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the POWR: Customer Survey | Poll are available in various languages on the Shopify app store, including English.
POWR: Customer Survey | Poll support information in a nutshell
| Support email | appsupport |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that POWR: Customer Survey | Poll seamlessly integrates with are given below.
Shopify FlowShopify AdminGoogle SheetsGoogle Tag ManagerKlaviyo
Developer
| Name | POWR.io |
| Profile | See all apps by POWR.io |
| Website | View developer profile |
| Address | 44 Tehama Street, San Francisco, CA, 94105 |
Installation
How to install POWR: Customer Survey | Poll on your Shopify store
1
Send your details
Your name, email and store domain go straight to the POWR.io team.
2
The developer gets in touch
POWR.io contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.2
★★★★☆
53 total reviews
POWR: Customer Survey | Poll has an overall rating of 4.2 stars from a total of 53 reviews on the Shopify app store. Of these, 43 (81.1%) are positive, 1 (1.9%) are neutral, and 9 (17.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Hitch Rack Profrom United States · 22 July 2026
Just installed the app. Contacted support and had help within minutes. So far its been great.
★★★★★Sylva puzzlesfrom United Kingdom · 2 March 2026
Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.
★★★★★Van Compassfrom United States · 2 October 2025
Not just a great app, but a service that you can actually count on to help you right when you need it!
★★★★★Nicoiro Official Storefrom Japan · 21 August 2025
The support team is very quick and provides accurate answers.The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved.I feel the pricing is fair, and overall this is an excellent app!
★★★★★Bepapaiafrom Spain · 6 May 2025
I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start.Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#7
Customer feedback
Total reviews
53
No change vs 30 days ago
Average rating
4.2 ★
0.00 vs 30 days ago
Top market
US
38.7% of installs
Category & keyword rankings
Position and market share today
| KeywordCustomer feedback | #7 | 0.1% ▼0.0 |
| KeywordMulti-page | #22 | 0.0% ▲0.0 |
| KeywordNet Promoter Score (NPS) | #22 | 0.0% ▼0.0 |
| KeywordSurvey types | #27 | — |
Reviews trend
Cumulative reviews · last 6 months
51 → 53 reviews · rating steady at 4.2★
Ranks #7 in 1 of 10 App Store groups tracked.Open full charts →
POWR: Customer Survey | Poll FAQs
How do I install the POWR: Customer Survey | Poll Shopify app?
To install POWR: Customer Survey | Poll on your Shopify store, click on the POWR: Customer Survey | Poll installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install POWR: Customer Survey | Poll on your Shopify store, then contact us now.
What are the key features of POWR: Customer Survey | Poll?
The key features offered by POWR: Customer Survey | Poll to Shopify store owners are:
- Create as many surveys or polls as you want
- All survey & poll data is auto-saved to your Responses Dashboard
- Get instant email alerts for survey & poll responses & sync with Google Sheets
- Multiple field options - dropdowns, multiple choice, email, images, star ratings
Does POWR: Customer Survey | Poll integrate with other Shopify apps or tools?
Yes, POWR: Customer Survey | Poll seamlessly integrates with other Shopify apps or tools, such as Receive immediate email notifications for survey answers and link them with Google Sheets., All your survey data is automatically saved to your personal POWR Response Dashboard., Contacts are stored in a main list that connects with Shopify Customers..
Is there a free trial available for POWR: Customer Survey | Poll?
No, POWR: Customer Survey | Poll does not offer any free trial.
What are the pricing plans for POWR: Customer Survey | Poll?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $11.99/month, $20.24/month, $98.99/month and have no free trial period.
How does billing work for POWR: Customer Survey | Poll?
POWR: Customer Survey | Poll uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, POWR: Customer Survey | Poll allows its subscribers to cancel or upgrade their subscription plan at any time.
Does POWR: Customer Survey | Poll offer customer support?
Yes, POWR: Customer Survey | Poll offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, POWR: Customer Survey | Poll offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is POWR: Customer Survey | Poll compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.2★★★★☆53 reviews · 81.1% positive
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- HRHitch Rack Pro★★★★★
Just installed the app. Contacted support and had help within minutes. So far its been great.
- SPSylva puzzles★★★★★
Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.
POPOWR.ioDeveloperThank you so much for these incredibly kind words. Reading this really means the world to our team.We genuinely care about making sure you feel supported every step of the way, and knowing that our patience, responsiveness, and commitment have made a real difference for you is exactly why we do what we do.We're grateful to have you as a customer, and we'll always be here whenever you need us. Thank you for trusting us with your business.
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Not just a great app, but a service that you can actually count on to help you right when you need it!
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The support team is very quick and provides accurate answers.The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved.I feel the pricing is fair, and overall this is an excellent app!
- BEBepapaia★★★★★
I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start.Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!
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