Shopify Chat Shopify Apps – Market Share Breakdown
(Updated October 2026) See which shopify chat Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Shopify Chat Shopify Apps — Full Market Share Table
All tracked shopify chat Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Shopify Flow | 73.19% | 0.95 | Declining |
| 2 |  Shopify Inbox | 24.47% | 1.19 | Climbing |
| 3 |  Shopify Forms | 1.30% | 0.10 | Declining |
| 4 |  Shopify Subscriptions | 0.54% | 0.02 | Declining |
| 5 |  Shopify Collabs | 0.17% | 0.01 | Declining |
| 6 |  Shopify Collective: Supplier | 0.08% | 0.06 | Declining |
| 7 |  Shopify Translate & Adapt | 0.04% | 0.01 | Declining |
| 8 |  Shopify SimGym | 0.04% | 0.00 | Climbing |
| 9 |  Shopify Collective | 0.04% | 0.00 | Climbing |
| 10 |  Shopify Checkout Blocks | 0.02% | 0.00 | Declining |
Showing 1-10 out of 23
Key Insights:
- Shopify Flow holds 73.2% share of shopify chat app installs — 48.7pp ahead of Shopify Inbox (24.5%).
- Top 3 apps (Shopify Flow, Shopify Inbox, Shopify Forms) account for 99.0% of all shopify chat install share — a competitive market.
- Shopify Inbox is gaining share fastest this month (+1.19pp) — the largest single gainer among the top shopify chat apps by share.
- Shopify Flow is losing share fastest (-0.95pp) — could indicate a churning user base or a stronger challenger gaining ground.
Shopify Chat Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 shopify chat Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Shopify Flow | 73.3%16.47 | 74.3%0.91 | 73.3%0.9 | 74.2%0.84 | 75.9%1.73 | 76.0%0.05 |
| Shopify Inbox | 23.9%16.91 | 23.2%0.72 | 24.3%1.12 | 23.0%1.28 | 21.5%1.52 | 21.4%0.12 |
| Shopify Forms | 1.4%0.26 | 1.4%0.03 | 1.3%0.08 | 1.3%0.05 | 1.3%0.01 | 1.3%0.02 |
| Shopify Subscriptions | 0.5%0.12 | 0.6%0.04 | 0.6%0.02 | 0.6% | 0.6% | 0.5%0.01 |
 Shopify Digital Products | — | — | — | 0.5% | 0.2%0.26 | 0.2% |
Key Insights:
- Shopify Flow's share contracted from 91.9% → 76.0% over the charted period.
- Of the top 5 tracked shopify chat apps, 3 grew share and 2 lost share — challengers are eating into leader's share.
Top Shopify Chat Shopify Apps by Country
Per-country market share rankings for shopify chat Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | |||||
| 2 | |||||
| 3 | | | | | |
| 4 | | |  |  | |
| 5 | | | |  | |
Key Insights:
- Shopify Flow leads shopify chat apps in 3 of 4 tracked markets (United States, India, United Kingdom).
- Shopify Flow leads worldwide, but China bucks the trend — Shopify Inbox leads there.
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Top 5 Apps in Shopify Chat
- Shopify Inbox — Leads shopify chat apps with 21.4% install share, rated 4.5★ — losing share this month.
- Live Chat & AI ChatGPT : Orka — Holds 0.0% of shopify chat app install share, rated 5.0★.
- Shopify Flow — Holds 76.0% of shopify chat app install share, rated 4.7★ — gaining share this month.
- Shopify Forms — Holds 1.3% of shopify chat app install share, rated 4.5★ — losing share this month.
- Shopify Messaging — Holds 0 of shopify chat app install share, rated 4.8★.
Shopify Chat Shopify Apps — Frequently Asked Questions
1. Which shopify chat app has the highest market share on Shopify?
Shopify Flow currently holds the highest market share for shopify chat apps at 73.2%, but the category is competitive — Shopify Inbox is close behind at 24.5%. The right choice depends on your specific store needs.
2. How is market share calculated for shopify chat Shopify apps?
For shopify chat (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which shopify chat apps are gaining market share on Shopify?
Shopify Inbox is gaining shopify chat app market share fastest this month, up +1.19pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which shopify chat apps are losing market share on Shopify?
Shopify Flow has lost the most market share this month among shopify chat apps (-0.95pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most shopify chat Shopify app installs?
United States drives the largest share of shopify chat app installs at 39.3%, followed by United Kingdom at 7.2% and Canada at 5.3%. Use the country picker on the third card to compare market leaders by country.
6. How many shopify chat apps does ShopDigest track on Shopify?
ShopDigest tracks 96 shopify chat apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
7. Why does the highest-share shopify chat app differ from the #1 ranked app?
Rank reflects an app's current position in the Shopify App Store under shopify chat (driven by Shopify's own algorithm), while market share on ShopDigest is estimated from review counts and other factors as a proxy for active installs. The two metrics move on independent dynamics, so the highest-share app and the #1-ranked app are not always the same — and a divergence between them is worth noting rather than assuming one will pull the other along. For shopify chat, Shopify Flow leads on share; see the rankings tab for who currently holds #1 position.
