Apps tracked
Category leader
Preorder Now Presale TimesactTop region
Top Video Calls Shopify Apps Ranked Today
Top 10 video calls Shopify apps ranked by current App Store position, with market share and review counts. Updated weekly.
| App | Rank | Market share | Reviews |
|---|---|---|---|
| Preorder Now Presale Timesact | 1– | 70.78%3.83 | 2,11743 |
 Tidio: AI Chatbot & Live Chat | 2– | 23.85%1.37 | 1,36116 |
 MyShop ‑ Whats APP Chat Button | 33 | 0.00%– | 0– |
 Bat Preorders | Preorder Now | 41 | 3.92%0.13 | 29315 |
 Re:amaze AI Helpdesk & Chat | 510 | 0.25%0.24 | 181– |
 BetterDocs FAQ Knowledge Base | 62 | 0.19%0.23 | 511 |
 Video Call App | VideoWeGo | 72 | 0.00%– | 1– |
 DPL ‑ Etsy Integration | 8– | 0.98%0.21 | 923– |
 Crisp ‑ Helpdesk & AI Chatbot | 94 | 0.00%– | 34– |
 Xero, QuickBooks or MYOB Sync | 10– | 0.02%0.00 | 15– |
Key Insights:
- Preorder Now Presale Timesact commands 70.8% market share, 46.9pp ahead of Tidio: AI Chatbot & Live Chat — a concentrated video calls category.
- In the last 30 days, 5 apps climbed and 1 dropped in ranking among the top 10 tracked video calls apps.
- Preorder Now Presale Timesact added the most new reviews this month (+43) — strong adoption momentum.
Live Ranking and Market Share Trends for Video Calls Shopify Apps
Monthly ranking and market share trends for the top 5 video calls Shopify apps over the past year — see how each app's App Store position and market share have shifted month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Preorder Now Presale Timesact | #1– | #1– | #1– | #1– | #1– | #1– |
| Tidio: AI Chatbot & Live Chat | #2– | #2– | #2– | #2– | #2– | #2– |
| MyShop ‑ Whats APP Chat Button | #14– | #131 | #121 | #39 | #3– | #3– |
| Bat Preorders | Preorder Now | #3– | #118 | #101 | #64 | #51 | #41 |
| Re:amaze AI Helpdesk & Chat | #12– | #93 | #112 | #92 | #112 | #56 |
Key Insights:
- Preorder Now Presale Timesact's ranking held steady from #1 to #1 over the charted period.
- 2 of 5 top video calls apps improved their position; 1 declined — a mixed picture.
- Preorder Now Presale Timesact's market share is 70.8% — gaining +14.3pp since the start of the chart.
Video Calls Shopify Apps — Market Share by Country
Top 5 countries driving installs for video calls Shopify apps, with current market share and 30-day change versus the previous month.
| Country | Market share | Change |
|---|---|---|
 United States | 37.6% | 0.76 |
 Australia | 11.6% | 0.81 |
 United Kingdom | 11.1% | 1.78 |
 France | 3.8% | 0.27 |
 Canada | 3.6% | 0.32 |
Key Insights:
- United States accounts for 37.6% of video calls app installs — the single largest market.
- Top 3 markets (United States, Australia, United Kingdom) collectively cover 60.2% of all tracked video calls installs — highly concentrated demand.
- United Kingdom is the fastest-growing market this month (+1.8pp) — emerging demand worth watching.
Fastest to 1,000 Reviews — Video Calls Shopify Apps
Race-style view of how the top 4 video calls Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Preorder Now Presale Timesact | 41 | 2,108 |
| Tidio: AI Chatbot & Live Chat | 129 | 1,357 |
| Bat Preorders | Preorder Now | Not yet reached | 288 |
| Re:amaze AI Helpdesk & Chat | Not yet reached | 181 |
Key Insights:
- Preorder Now Presale Timesact reached 1,000 reviews fastest — in 41 months since launch.
- Tidio: AI Chatbot & Live Chat crossed 1,000 reviews in 129 months — 88 months behind Preorder Now Presale Timesact.
- 2 of the top 4 video calls apps haven't yet crossed 1,000 reviews — Bat Preorders | Preorder Now is closest at 288 cumulative.
Top Video Calls Shopify Apps Ranked by Position
Preorder Now Presale Timesact dominates video calls with 70.8% market share — a clear category leader Shopify merchants gravitate to first, 46.9pp ahead of Tidio: AI Chatbot & Live Chat (23.9%). MyShop ‑ Whats APP Chat Button sits at #3 with 0 share, rounding out the top tier. Together, the top 3 apps absorb 94.6% of all video calls installs — a highly concentrated landscape with limited room for new entrants. Re:amaze AI Helpdesk & Chat is the standout mover this month, climbing 10 positions — a momentum signal worth tracking.
Preorder Now Presale Timesact's 70.8% share looks dominant, but BetterDocs FAQ Knowledge Base slipped 2 positions this month and the rest of the top 5 has reshuffled. Video Calls apps are settled at the top and contested below — for merchants whose needs aren't a perfect Preorder Now Presale Timesact fit, the #2–#5 apps often surface better niche options.
Live Ranking and Market Share Trends Across Video Calls Shopify Apps
Preorder Now Presale Timesact held #1 steadily from May 2026 to Oct 2026 — an entrenched leader in video calls that challengers haven't displaced. Across the top 5 plotted video calls apps, 2 improved their ranking while 1 declined — the category is moving upward overall. Preorder Now Presale Timesact's share expanded +14.3pp from 56.5% (May 2026) to 70.8% (Oct 2026) — a sustained widening of the gap against other video calls apps over this window.
3 of 5 plotted video calls apps moved positions in this window — recent trajectory beats current rank as a signal when a category is reshuffling this actively.
Review Growth Velocity in Video Calls — Which Apps Grew Fastest
Preorder Now Presale Timesact reached 1,000 reviews in 41 months since launch — the fastest ramp among the top 4 video calls apps tracked here. Tidio: AI Chatbot & Live Chat crossed the same milestone in 129 months, 88 months behind.
2 apps on this chart haven't yet crossed 1,000 reviews: Bat Preorders | Preorder Now at 288, Re:amaze AI Helpdesk & Chat at 181 cumulative reviews. Bat Preorders | Preorder Now is closest to the milestone — its current count puts it roughly 29% of the way to 1,000.
The 88-month gap between Preorder Now Presale Timesact's and Tidio: AI Chatbot & Live Chat's time-to-1,000 highlights how unevenly product-market fit landed across this video calls set — the leader found its merchant audience early, while late-rampers took multiple years to reach the same review depth. For merchants comparing these apps today, slower-ramping apps may have closed the functionality gap but still operate on smaller review bases.
Top 5 Apps in Video Calls
- Preorder Now Presale Timesact — Category leader for video calls with 70.8% market share and 5.0★.
- Tidio: AI Chatbot & Live Chat — Ranks #2 for video calls with 23.9% market share and 4.8★.
- MyShop ‑ Whats APP Chat Button — Climbed 3 positions this month to rank #3 — 0 share, 4.1★.
- Bat Preorders | Preorder Now — Climbed 1 position this month to rank #4 — 3.9% share, 4.9★.
- Re:amaze AI Helpdesk & Chat — Climbed 10 positions this month to rank #5 — 0.3% share, 4.4★.
Video Calls Shopify Apps — Frequently Asked Questions
1. What is the best video calls app on Shopify?
Preorder Now Presale Timesact is the leading video calls app on Shopify, holding 70.8% of category market share with 2,117 reviews — a clear default for most merchants.
2. Which video calls app has the highest market share on Shopify?
Preorder Now Presale Timesact holds the highest market share among video calls apps at 70.8% (+3.83pp vs 30 days ago). Market share here is estimated from each app's recent review velocity, with rank-weighted adjustment because positions in keyword search drive most installs.
3. How many video calls apps are tracked on Shopify?
ShopDigest tracks 95 video calls apps on the Shopify App Store. Rankings, market share, geography, and review data refresh weekly.
4. Which video calls app is growing the fastest on Shopify?
Re:amaze AI Helpdesk & Chat has shown the strongest ranking momentum, climbing 10 positions over the past 30 days. Use the Rankings tab to see full month-over-month trajectories.
5. Where are video calls apps most popular on Shopify?
United States has the highest concentration of video calls app installs at 37.6%, followed by Australia at 11.6%. The Geography tab shows the full country-by-country breakdown.
6. How is market share calculated for video calls on Shopify keyword pages?
For keyword pages, market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. This reflects the reality that Shopify keyword search traffic concentrates heavily at the top of results.
7. Which video calls app reached 1,000 reviews fastest on Shopify?
Preorder Now Presale Timesact hit 1,000 reviews in 41 months since launch — the fastest review ramp among tracked video calls Shopify apps. See the Review Champions chart above for the full race.
