AI that safely finishes Zendesk tickets, order edits included
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Check out all zendesk apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these zendesk apps can take your Shopify store to the next level! We meticulously handpicked these top zendesk apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all zendesk apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
Wa: WhatsApp Chat, WhatsApp AI leads zendesk apps with 74.2% market share, ahead of Flyweight AI Chatbot & AI Chat at 11.1%. A concentrated field — one app holds most of the tracked installs.
Sign in and we shortlist the zendesk apps that fit your setup.
Continue with GoogleAI that safely finishes Zendesk tickets, order edits included
What merchants said
“ADELANTE's AI tool has changed how we run customer service.What stood out from the start is how human the conversations feel. The AI doesn't just answer — it genuinely understands our business: our service policy, our tone of voice, and the internal processes behind each request. Customers get a real answer, in our language, not a generic chatbot script.Beyond replying to inquiries, we also use it to execute actions inside our own systems. That means our human team is freed up to focus only on the complex cases that truly need a person — and the service we deliver overall is far more effective.The level of service from the ADELANTE team itself matches the product: responsive, professional, and genuinely invested in our success.Highly recommended.”Shlomit Ofir · Israel · ★ 5.0 · 9/16/2026
Summary
Zendesk AI Agent By Adelante, a Zendesk Shopify app, has achieved 6 reviews and an average rating of 5 stars since its launch this year. Designed to assist Shopify merchants with - "Finishes the order action in Zendesk: returns, exchanges and address edits, not only the reply." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Zendesk AI Agent By Adelante offers a host of key features, including:
Zendesk AI Agent By Adelante offers 1 free plan and 1 paid plan.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 2,000 AI messages/month, Automatic setup from your store pages, Answers product, policy and order status, Real-time analytics dashboard, Human handoff with the full conversation, 1 language, Native Zendesk integration (Zendesk app), Upgrade anytime to the managed service
Managed · $900/month
Included features: Everything in Free, plus:, 5,000 AI messages/month, Done-for-you setup, live in 10 days, Weekly QA and tuning, operated by us, Trained on your brand, policies and SOPs, Executes returns, exchanges, order edits, Multi-language support, Visual product recommendations search
Recover abandoned carts and chat with customers on WhatsApp.
What merchants said
“The order confirmation automation is probably the feature we use the most.”Little Layers · United States · ★ 5.0 · 10/25/2026
Summary
Wa: WhatsApp Chat, WhatsApp AI, a Zendesk Shopify app, has achieved 77 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Wa: WhatsApp Chat, WhatsApp AI offers a host of key features, including:
Wa: WhatsApp Chat, WhatsApp AI offers 1 free plan and 2 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
FREE · $0/month
Included features: 1 Automated Reminder using WhatsApp API, WhatsApp Analytics message performance, WhatsApp discounts coupon, WhatsApp customer support., WhatsApp Premium Chat Widget, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart
LITE · $17.99/month
Included features: 2 Automated Reminders using WhatsApp API, WhatsApp Analytics dashboard, WhatsApp discounts coupon, Advanced WhatsApp support, Send messages from your own brand number, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart
PRO · $34.99/month
Included features: 3 Automated Reminders using WhatsApp API, WhatsApp Advanced analytics dashboard, Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze, WhatsApp customer support, Track data with Google Analytics, Send messages from your own number, WhatsApp Cash on Delivery, WhatsApp Marketing - Abandoned Cart
Delve into ShopDigest's expert insights on Wa: WhatsApp Chat, WhatsApp AI - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Wa: WhatsApp Chat, WhatsApp AI Zendesk App review.
Refunds, reships, and order edits inside Zendesk tickets
Summary
Setloop Zendesk Connector, a Zendesk Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch this year. Designed to assist Shopify merchants with - "See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Setloop Zendesk Connector offers a host of key features, including:
Setloop Zendesk Connector offers 0 free plans and 0 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Finishes the order action in Zendesk: returns, exchanges and address edits, not only the reply.
Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders.
See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks.
Leading on-brand AI Agent with Chatbot, Search & Live Chat AI
What merchants said
“Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.”Tea Shop · Spain · ★ 5.0 · 9/23/2026
Summary
Flyweight AI Chatbot & AI Chat, a Zendesk Shopify app, has achieved 124 reviews and an average rating of 4.8 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Flyweight AI Chatbot & AI Chat offers a host of key features, including:
Flyweight AI Chatbot & AI Chat offers 1 free plan and 0 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: AI Suite with Chat, Search & Live Chat, Mail & Ticket AI in your existing stack, Live in 30 minutes: AI learns your store, Maximum accuracy with Knowledge Graph, ----------------------------------------, How does our pricing work?, One click to your tailored plan, Startup 🇪🇺 GDPR & AI-Act ✓
Delve into ShopDigest's expert insights on Flyweight AI Chatbot & AI Chat - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Flyweight AI Chatbot & AI Chat Zendesk App review.
Solve Zendesk Tickets faster with Generative AI.
What merchants said
“Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.With good super easy setup and team has been great to work with.”Disco Sundays · United States · ★ 5.0 · 2/22/2024
Summary
Stylo: AI in Zendesk, a Zendesk Shopify app, has achieved 1 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Stylo enhances your Zendesk ticket responses with the power of AI." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Stylo: AI in Zendesk offers a host of key features, including:
Stylo: AI in Zendesk offers 0 free plans and 0 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Delve into ShopDigest's expert insights on Stylo: AI in Zendesk - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
AI Chatbot for Zendesk: automates support, boosts revenue
What merchants said
“Der Vennichat Bot ist ein praktisches und benutzerfreundliches Tool, das schnell und präzise auf Anfragen reagiert. Die Gespräche sind flüssig und natürlich, was den Chat angenehm macht. Besonders positiv ist die Anpassungsfähigkeit an unterschiedliche Gesprächsstile.”VICINITY · Germany · ★ 5.0 · 4/22/2025
Summary
Vennie: AI Chatbot for Zendesk, a Zendesk Shopify app, has achieved 4 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate your Zendesk support – without hiring new staff!" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Vennie: AI Chatbot for Zendesk offers a host of key features, including:
Vennie: AI Chatbot for Zendesk offers 0 free plans and 3 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter · $99/month
Included features: Includes 400 generated messages, Responses to emails, Dynamic Shopify and knowledge base
Business · $499/month
Included features: Includes 3,000 generated messages, All "Starter" features, Dedicated support, Unlimited team members
Corporate · $1499/month
Included features: Includes 10,000 generated messages, All "Business" features, Priority adjustments implementation, Slack-Connect channel
Delve into ShopDigest's expert insights on Vennie: AI Chatbot for Zendesk - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Automated AI collection, response and analysis of reviews.
What merchants said
“Très bonne expérience avec Review Collect depuis sa mise en place. L’outil est simple d’utilisation, intuitif et nous a permis d’augmenter significativement notre volume d’avis.L’accompagnement est également un vrai point fort : l’équipe est disponible, réactive et toujours à l’écoute pour optimiser les performances de collecte !”Franklin · France · ★ 5.0 · 5/20/2026
Summary
Review Collect by Scaly, a Zendesk Shopify app, has achieved 22 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Collect more reviews via WhatsApp/SMS/Email. AI responds and analyzes each feedback" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Review Collect by Scaly offers a host of key features, including:
Review Collect by Scaly offers 0 free plans and 0 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
AI support chatbot for Zendesk, Intercom, Gorgias & more.
Summary
My AskAI: AI Support Chatbot, a Zendesk Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI customer service agent for instant answers in any language. Integrated with all major helpdesks." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. My AskAI: AI Support Chatbot offers a host of key features, including:
My AskAI: AI Support Chatbot offers 0 free plans and 1 paid plan.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Pro · $149/month
Included features: 1,000 tickets/mo included, Connect Gorgias, Zendesk, Intercom, AI Email Assistant, Chrome Extension Copilot, Sync Help Articles, Google Drive, Notion
24/7 AI-powered customer support automation
What merchants said
“Our biggest concern with AI support was whether it could actually handle WISMO tickets accurately. That's where Yuma has been really impressive.Yuma has helped us automate a large portion of our order status inquiries without sacrificing the customer experience. Their approach is focused and practical. Instead of trying to answer everything, they build for specific use cases, which has led to much higher accuracy than we've seen with other AI tools.The team has also been great to work with. They're responsive, easy to reach, and quick to turn feedback into improvements. We've been able to move fast, test new ideas, and continuously improve the experience for both our customers and support team.Yuma is definitely worth a look.”Uproot Clean · United States · ★ 5.0 · 6/23/2026
Summary
Yuma AI, a Zendesk Shopify app, has achieved 9 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI agents that resolve support tickets end-to-end and self-improves over time" it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Yuma AI offers a host of key features, including:
Yuma AI offers 0 free plans and 2 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Small Merchant · $850/month
Medium Merchant · $1200/month
Proactive AI chat turns browsers into buyers & cuts tickets
What merchants said
“Great service, really helpful in closing online transactions and answering visitors' questions. The AI effectively identifies when shoppers are hesitating and steps in at the perfect moment to guide them toward checkout. It has significantly reduced the volume of repetitive support tickets we handle by accurately resolving order status and FAQ inquiries in real-time. The setup was quick, and the tool has been a noticeable asset in improving our overall conversion rates and customer satisfaction. Highly recommended for any store looking to automate support while simultaneously driving sales.”Baked Cravings · United States · ★ 5.0 · 10/29/2026
Summary
Rep AI: AI Agent & Live Chat, a Zendesk Shopify app, has achieved 119 reviews and an average rating of 4.6 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived." it is a valuable addition to the Zendesk app lineup.
Top Features:
Zendesk Shopify apps can help elevate your e-commerce game. Rep AI: AI Agent & Live Chat offers a host of key features, including:
Rep AI: AI Agent & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Zendesk Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Pay-as-you-Grow · $0/month
Included features: 100 free visitors a month, Up to 100 products, Self-serve onboarding, Chat support, AI Sales skills
Starter plan · $104/month
Included features: Up to 10K visitors/mo, Up to 1,000 products, Email support, AI Sales skills, Custom branding, AI training, AI product recommendations
Basic Plan · $209/month
Included features: Up to 25K visitors/mo, Up to 2,000 products, Chat support, AI Sales skills, Custom branding, AI training, AI product recommendations
Standard Plan · $368/month
Included features: Up to 50K visitors/mo, Up to 5K products, Chat support, AI Sales skills, Custom branding, AI training, Product recommendations
Delve into ShopDigest's expert insights on Rep AI: AI Agent & Live Chat - a Zendesk Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Rep AI: AI Agent & Live Chat Zendesk App review.
zendesk apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable zendesk Shopify apps, including Zendesk AI Agent By Adelante, Wa: WhatsApp Chat, WhatsApp AI, Setloop Zendesk Connector, and many more. Our app collection provides a comprehensive overview of the top apps in the zendesk category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best zendesk apps the platform has to offer and elevate your online business.
There are a number of zendesk apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the zendesk category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Zendesk | Adelante LTD | $0/month | ● Available | 5.0 ★ (6) | |
| Zendesk | Appify Creations | $0/month | ● Available | 4.9 ★ (77) | |
| Zendesk | SetLoop Ltd | $0/month | ● Unavailable | - (0) | |
| Zendesk | Flyweight GmbH | $0/month | ● Available | 4.8 ★ (124) | |
| Zendesk | Stylo | $0/month | ● Unavailable | 5.0 ★ (1) | |
| Zendesk | Vennie Tech UG | $99/month | ● Unavailable | 5.0 ★ (4) | |
| Zendesk | Scaly | $0/month | ● Unavailable | 5.0 ★ (22) | |
| Zendesk | My AskAI | $149/month | ● Unavailable | - (0) | |
| Zendesk | Yuma AI | $850/month | ● Unavailable | 5.0 ★ (9) | |
| Zendesk | Rep AI Technologies Inc. | $0/month | ● Available | 4.6 ★ (119) |
Now let us jump in and check out these Top 5 Zendesk Shopify apps.




Reviews
Most Recent Review
ADELANTE's AI tool has changed how we run customer service.What stood out from the start is how human the conversations feel. The AI doesn't just answer — it genuinely understands our business: our service policy, our tone of voice, and the internal processes behind each request. Customers get a real answer, in our language, not a generic chatbot script.Beyond replying to inquiries, we also use it to execute actions inside our own systems. That means our human team is freed up to focus only on the complex cases that truly need a person — and the service we deliver overall is far more effective.The level of service from the ADELANTE team itself matches the product: responsive, professional, and genuinely invested in our success.Highly recommended.
Recent Review
We’re a leading online-only women’s fashion retailer in our region, so customer service is a major part of our day-to-day business. Before implementing the bot, our team handled everything manually, but after just **one week, the bot has already reduced our customer service inquiries by at least 50%**, even without our exchanges and returns system integrated yet.What’s especially impressive is how quickly the bot learns our business- it makes around *20 corrections or improvements to its answers every day, by itself!* This means it continuously becomes more accurate and better aligned with our customers’ needs.The support from Adelante has been excellent, with almost hourly communication with a professional, responsive, and personal developer- Tamir- who really understands our needs and is always available to help.





Reviews
Most Recent Review
The order confirmation automation is probably the feature we use the most.
Recent Review
Gute Lösung für WhatsApp-Marketing ohne komplizierte Einrichtung.




Reviews
No reviews available for this app.






Reviews
Most Recent Review
Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.
Recent Review
Everything is great. This app can help you both of Chat Ai and search products.




Reviews
Most Recent Review
Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.With good super easy setup and team has been great to work with.
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top zendesk Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
Choosing the right zendesk Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
Each Shopify store is different, and the best zendesk app for your store will be one that aligns closely with your specific business requirements.
Now let us jump in and check out these Top 10 zendesk Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of zendesk Shopify apps that can help streamline your ecommerce journey. These zendesk Shopify apps cover a wide spectrum of needs to take your store forward. From 95 outstanding apps, we've covered every facet of zendesk, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect zendesk app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any zendesk apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect zendesk app that aligns with your goals.
There are thousands of zendesk Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
Market share, rank movement, install geography and review pace — tracked across all 95 apps. Open the full charts for history and app-level detail.
The top two apps hold 85.3% of tracked installs.
2 apps climbed and 5 dropped among the top 10 tracked.
United States and United Kingdom merchants drive 51.2% of installs.
41 new reviews across the top 10 tracked apps in the last 30 days.
Here are some of the top Shopify apps under the zendesk category:
Each of these apps offers unique features and functionalities tailored to boost your zendesk efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
Installing a zendesk Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install zendesk apps on your Shopify store, feel free to contact us now.
Yes, the zendesk category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
Many paid apps in the zendesk category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
Determining the best zendesk Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular zendesk Shopify apps are:
You can use multiple zendesk Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
To discover the latest and trending Shopify apps in the zendesk category, visit:
Newly launched zendesk Shopify apps
Most popular zendesk Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on zendesk app pricing plans, we can help secure better deals on the zendesk app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
In the most popular zendesk Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the zendesk category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
AI that safely finishes Zendesk tickets, order edits included
Recover abandoned carts and chat with customers on WhatsApp.
Refunds, reships, and order edits inside Zendesk tickets
Leading on-brand AI Agent with Chatbot, Search & Live Chat AI
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