CartSpy ‑ Live Cart Analytics
by Moose Media LLC
From $9.99/mo · 7d trial
vyg.ai | Unified Commerce Shopify App by LiveRecover
Texting that turns your unused shopping carts into sales, with a personal touch. Reclaim unused carts and increase income with human-based text messages.
4.7 82 reviewsPaid from $199/month
Pros and cons
Pros and cons of vyg.ai | Unified Commerce
Pros
- Revenue Recovery: Significant increase in recovered abandoned cart sales, often generating thousands in additional revenue.
- Human Touch: Real-person interactions enhance customer engagement and conversion rates compared to automated bots.
- Easy Setup: Quick and seamless integration, often taking minutes with minimal disruption.
- Customer Support: Highly responsive and helpful team, frequently praised for prompt assistance.
Cons
- Billing Issues: Multiple reports of incorrect charges and difficulty obtaining refunds.
- Limited Geographic Reach: Only available in select regions (e.g., USA/Canada), excluding other markets.
Screenshots
About the app
Reclaim unused carts and increase income with human-based text messages.
- Real-time SMS Conversations: Live agents chat with your customers through real-time text messages.
- Cart Abandonment Solutions: Set up workflows that activate when customers abandon carts, using customized conditions.
- Knowledge Base FAQs: Fill your Knowledge Base with current FAQs to guide agents.
- Customer-specific discount codes: Special discount codes are created for every customer.
- Performance Analytics: Check Insights and explore performance statistics.
Keywords
SMS cart recovery Shopify appsabandoned cart SMS Shopify appslive agent SMS Shopify appscart recovery workflow Shopify appsreal-time SMS Shopify appsdiscount codes Shopify appsabandoned checkout SMS Shopify appshuman-powered SMS Shopify appscart recovery insights Shopify appsFAQ knowledge base Shopify apps
Key features
- Live agents engage customers via real-time SMS to recover abandoned carts.
- Custom workflows trigger SMS based on specific cart abandonment conditions.
- Agents use a pre-filled knowledge base to answer customer queries accurately.
Pricing
vyg.ai | Unified Commerce pricing plans
Growth
$199 /month
- Live Agents
- Unique Discount Codes
- Dedicated Phone Number
Pro
$499 /month
- Live Agents
- Dedicated Phone Number
- Unique Discount Codes
- Cart Segmentation
Not sure which plan to pick? Discuss Growth or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of vyg.ai | Unified Commerce costs for each of the plan(s)
The app has 2 pricing plans: 0 free and 2 paid. The paid plans offered by vyg.ai | Unified Commerce are Growth, Pro.
The details of the plans are outlined below.
- Growth: the Growth plan costs $199 and comes with a 30-day free trial period. The plan offers a host of features, including Live Agents, Unique Discount Codes, Dedicated Phone Number.
- Pro: the Pro plan costs $499 and comes with a 30-day free trial period. The plan offers a host of features, including Live Agents, Dedicated Phone Number, Unique Discount Codes, Cart Segmentation.
vyg.ai | Unified Commerce price summary
| Pricing summary | From $199/month. Free trial available. |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $199, $499 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding vyg.ai | Unified Commerce pricing plans, see the official website.
Comparison
Top vyg.ai | Unified Commerce alternatives — detailed comparison
The table below highlights the crucial differences between vyg.ai | Unified Commerce and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (81 reviews) | 5.0 ★ (6 reviews) | 4.5 ★ (18 reviews) | |
| Developed by | LiveRecover | Moose Media LLC | Cart Whisper | |
| Launch date | 14 January 2021 | 28 June 2024 | 16 October 2023 | |
| Pricing | $199/month, $499/month | $9.99/month, $19.99/month, $39.99/month | $9.99/month, $39.99/month, $99/month | |
| Objective | Reclaim unused carts and increase income with human-based text messages. | Live view of every cart, checkout, order and abandoned cart | Track live visitors, carts & activity in real-time | |
| Categories | Abandoned cart, Analytics | Analytics, Abandoned cart | Analytics, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | Texting that turns your unused shopping carts into sales, with a personal touch. | See who is shopping right now: every add to cart, checkout and abandoned cart, shopper by shopper. | See who's shopping now. Track live visitors, monitor carts & recover abandoned sales instantly | |
| Features list |
|
|
| |
| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 92.7% | 100.0% | 94.4% | |
| Pros |
| — |
| |
| Cons |
| — | — | |
| Pricing and plans | ||||
| Total pricing plans | 2 | 3 | 3 | |
| Free plan | Not available | Not available | Not available | |
| Free trial | Yes, for 30 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.8 ★ | 5.0 ★ | 4.5 ★ | |
| Total reviews | 82 | 6 | 18 | |
| Launch date | 14 January 2021 | 28 June 2024 | 16 October 2023 | |
More details about vyg.ai | Unified Commerce
Product description
LiveRecover provides tools to boost revenue through SMS outreach, particularly by recovering abandoned shopping carts with personalized messaging. It offers easy integration and the advantage of human interaction for any business type, whether large direct-to-consumer brands or startups.
AI summary
LiveRecover is a Shopify app designed to recover abandoned carts through personalized SMS outreach facilitated by live agents rather than automated bots. The app integrates seamlessly with stores, offering quick setup and real-time engagement with potential customers, often leading to immediate revenue recovery. Its human-centered approach enhances customer interactions, providing a personal touch that improves conversion rates and fosters brand loyalty. Key strengths include actionable insights from customer conversations, which help optimize checkout processes and overall user experience. The app scales effectively with businesses of varying sizes and consistently delivers high recovery rates, often cited as 15-30% of abandoned carts. However, some limitations include occasional reports of unresponsive customer support, billing disputes, and challenges with international SMS coverage outside the US and Canada. While the majority of feedback highlights significant revenue gains and ease of use, a small subset of users has raised concerns about transparency in charges and attribution of recovered sales. Overall, LiveRecover is positioned as a powerful tool for reducing cart abandonment, though its effectiveness may vary based on support responsiveness and regional availability.
Support
For any questions, concerns, or assistance with vyg.ai | Unified Commerce, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, vyg.ai | Unified Commerce offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the vyg.ai | Unified Commerce are available in various languages on the Shopify app store, including English.
vyg.ai | Unified Commerce support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that vyg.ai | Unified Commerce seamlessly integrates with are given below.
CheckoutJustUnoKlaviyoReChargeSlack
Developer
| Name | LiveRecover |
| Profile | See all apps by LiveRecover |
| Website | View developer profile |
| Address | 12407 N Mopac Expy, suite #250-238, Austin, TX, 78758 |
Installation
How to install vyg.ai | Unified Commerce on your Shopify store
1
Send your details
Your name, email and store domain go straight to the LiveRecover team.
2
The developer gets in touch
LiveRecover contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
82 total reviews
vyg.ai | Unified Commerce has an overall rating of 4.7 stars from a total of 82 reviews on the Shopify app store. Of these, 76 (92.7%) are positive, 0 (0.0%) are neutral, and 6 (7.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Dosefrom United States · 22 May 2026
We’ve been using LiveRecover for a few months now, and the results speak for themselves. The onboarding process was seamless, and their team is incredibly professional and responsive. If you want a hands-off way to recover abandoned checkouts with a personal touch, this is it.
★★★★★Awe Inspiredfrom United States · 28 April 2026
What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our specific business needs rather than pushing a one-size-fits-all setup. It feels like they're as invested in our performance as we are.That partnership shows in the results. Our returning customer flow has been the standout, converting at 46.9% with a 45.3% reply rate. Holdout testing gave us real confidence the lift is incremental, and for every 1 customer who redeemed the discount code, 3.7 more bought without it — the conversation itself drives action.If you're a Shopify brand serious about retention, LiveRecover is a no-brainer.
★★★★★Azunafrom United States · 24 April 2026
We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. Simple to implement, high impact, and a great addition to any eCommerce stack.
★★★★★SAYSOfrom United States · 3 December 2025
The team at LiveRecover is very responsive and helpful. Setup was a breeze, and I've had great customer service through onboarding and afterwards. I am looking forward to seeing recovered carts start to rise!
★★★★★Dr.Dabber®from United States · 24 October 2025
Super smooth onboarding, excellent support team, and impressive recovery results. Highly recommend if you’re looking to boost conversions without adding extra work.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
live recover
Total reviews
82
No change vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
US
100.0% of installs
Category & keyword rankings
Position and market share today
| Keywordlive recover | #1 | 3.8% ▲0.2 |
| Keywordtext message | #10 | 0.0% ▼2.7 |
| Keywordcustomer profile | #19 | 0.0% ▲0.0 |
| KeywordCross-device carts | #20 | 0.0% ▲0.0 |
Reviews trend
Cumulative reviews · last 6 months
80 → 82 reviews · rating steady at 4.7★
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →
vyg.ai | Unified Commerce FAQs
How do I install the vyg.ai | Unified Commerce Shopify app?
To install vyg.ai | Unified Commerce on your Shopify store, click on the vyg.ai | Unified Commerce installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install vyg.ai | Unified Commerce on your Shopify store, then contact us now.
What are the key features of vyg.ai | Unified Commerce?
The key features offered by vyg.ai | Unified Commerce to Shopify store owners are:
- One unified customer profile — orders, conversations, on-site behavior
- Automatic identity matching — no manual lists or CSV exports
- Query your data programmatically via the vyg.ai MCP
- Read-only by design — never writes to your customers or orders
- Live agents and programmatic SMS across the full customer journey
Does vyg.ai | Unified Commerce integrate with other Shopify apps or tools?
Yes, vyg.ai | Unified Commerce seamlessly integrates with other Shopify apps or tools, such as Live agents chat with your customers through real-time text messages., Set up workflows that activate when customers abandon carts, using customized conditions., Fill your Knowledge Base with current FAQs to guide agents..
Is there a free trial available for vyg.ai | Unified Commerce?
Yes, vyg.ai | Unified Commerce offers a 30-day free trial on all its paid plans.
What are the pricing plans for vyg.ai | Unified Commerce?
The app offers 2 paid plans, which cost $199/month, $499/month, and come with a 30-day free trial period.
How does billing work for vyg.ai | Unified Commerce?
vyg.ai | Unified Commerce uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, vyg.ai | Unified Commerce allows its subscribers to cancel or upgrade their subscription plan at any time.
Does vyg.ai | Unified Commerce offer customer support?
Yes, vyg.ai | Unified Commerce offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, vyg.ai | Unified Commerce offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is vyg.ai | Unified Commerce compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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- DODose★★★★★
We’ve been using LiveRecover for a few months now, and the results speak for themselves. The onboarding process was seamless, and their team is incredibly professional and responsive. If you want a hands-off way to recover abandoned checkouts with a personal touch, this is it.
- AIAwe Inspired★★★★★
What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our specific business needs rather than pushing a one-size-fits-all setup. It feels like they're as invested in our performance as we are.That partnership shows in the results. Our returning customer flow has been the standout, converting at 46.9% with a 45.3% reply rate. Holdout testing gave us real confidence the lift is incremental, and for every 1 customer who redeemed the discount code, 3.7 more bought without it — the conversation itself drives action.If you're a Shopify brand serious about retention, LiveRecover is a no-brainer.
- AZAzuna★★★★★
We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. Simple to implement, high impact, and a great addition to any eCommerce stack.
- SASAYSO★★★★★
The team at LiveRecover is very responsive and helpful. Setup was a breeze, and I've had great customer service through onboarding and afterwards. I am looking forward to seeing recovered carts start to rise!
- DRDr.Dabber®★★★★★
Super smooth onboarding, excellent support team, and impressive recovery results. Highly recommend if you’re looking to boost conversions without adding extra work.
- MAMANSSION★★★★★
From start to finish the team was so helpful which is one thing i look for when onboarding partners, but I couldn't recommend the app more! What a great tool to have at your disposal and really has made a difference
- VIVin.★★★★★
I recommend LiveRecover to anyone with a Shopify store, a growing brand, or even just an entrepreneurial spark. It’s one of the easiest wins for boosting revenue and customer connection. Do yourself a favor and get LiveRecover!!!
- ELEllaé Lisqué★★★★★
Their team is incredibly accommodating, collaborative, and truly cares about helping brands succeed. They made setup easy, listened to our needs, and consistently deliver great support.If you value top-tier customer service and a team that feels like an extension of your brand, LiveRecover is the one.
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