by Smile.io
Earn customer loyalty with points, rewards, and referral incentives.
Free plan · From $15/mo · 14d trial
LoyaltyLion Loyalty Program Shopify App by LoyaltyLion
A loyalty program that offers more than just points and prizes. Steady growth driven by customer retention. Customer loyalty and referrals: Points and rewards from loyalty programs.
4.6 552 reviewsFreePaid from $199/month
Pros and cons
Pros and cons of LoyaltyLion Loyalty Program
Pros
- Exceptional Customer Support: Consistently praised for responsiveness, professionalism, and proactive assistance.
- Seamless Onboarding Experience: Smooth setup with personalized guidance and quick issue resolution.
- User-Friendly Platform: Intuitive interface and easy customization for loyalty programs.
- Strong Integration Capabilities: Works well with Shopify, Klaviyo, and other e-commerce tools.
Cons
- Limited Analytics Depth: Basic reporting with insufficient granularity for detailed insights.
- Discount Combination Restrictions: Inability to stack discounts on non-Shopify Plus plans.
Screenshots
About the app
Customer loyalty and referrals: Points and rewards from loyalty programs.
- Employee Incentives: Give points and gifts as a reward for good behavior at the workplace, which can be personalized.
- Customer Referral Rewards: Reward customers who refer others through social media, email, or links to promote advocacy.
- Points and Rewards Notifications: Send rewards and points via email and website notifications.
- Customizable Loyalty Program: Personalize your reward program and decide how it should look on the page.
- Platform Integration: Connect with Email Service Providers, partners for subscriptions, platforms for reviews, and customer support desks.
Keywords
loyalty rewards program Shopify appscustomer retention tools Shopify appsreferral program Shopify appsrepeat purchase incentives Shopify appscustomizable loyalty page Shopify appsloyalty points system Shopify appscustomer engagement emails Shopify appschurn prevention tools Shopify appsreturning customer insights Shopify appsloyalty program integration Shopify apps
Key features
- Customize your loyalty page to seamlessly blend with your site’s design.
- Reward customers with points to encourage repeat purchases and program sign-ups.
- Offer personalized rewards like discounts, gifts, or exclusive access to boost engagement.
Pricing
LoyaltyLion Loyalty Program pricing plans
Free plan
$0 /month
- 400 monthly orders
- Points for on site activities
- £ and % discount rewards
- Branding and customization options
- Loyalty analytics and customer segments
Classic
$199 /month
- Free loyalty page design worth $1500
- Customizable rules & rewards
- Unlimited integrations
- 5* onboarding support
- VIP loyalty tiers
Not sure which plan to pick? Discuss Free plan or Classic plans with us, learn about custom pricing, or get a demo.
Here’s an overview of LoyaltyLion Loyalty Program costs for each of the plan(s)
The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by LoyaltyLion Loyalty Program is Free plan. The paid plan offered by LoyaltyLion Loyalty Program is Classic.
The details of the plans are outlined below.
- Free plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 400 monthly orders, Points for on site activities, £ and % discount rewards, Branding and customization options, Loyalty analytics and customer segments, Real-time on site notifications, Select from 7 pre-written languages, Optional enhancements including emails.
- Classic: the Classic plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including Free loyalty page design worth $1500, Customizable rules & rewards, Unlimited integrations, 5* onboarding support, VIP loyalty tiers, POS locations, Loyalty attributed revenue reporting, Klaviyo loyalty flows built for you.
LoyaltyLion Loyalty Program price summary
| Pricing summary | Free to install. Free trial available. |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $199 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding LoyaltyLion Loyalty Program pricing plans, see the official website.
Comparison
Top LoyaltyLion Loyalty Program alternatives — detailed comparison
The table below highlights the crucial differences between LoyaltyLion Loyalty Program and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (541 reviews) | 4.9 ★ (4,632 reviews) | 5.0 ★ (9,013 reviews) | |
| Developed by | LoyaltyLion | Smile.io | Appstle Inc. | |
| Launch date | 7 July 2014 | 2 December 2014 | 8 April 2021 | |
| Pricing | Free, $199/month | Free, $15/month, $79/month, $199/month | Free, $10/month, $30/month, $100/month | |
| Objective | Customer loyalty and referrals: Points and rewards from loyalty programs. | Earn customer loyalty with points, rewards, and referral incentives. | Reliable app for handling subscriptions, creating packages, bundling, etc. | |
| Categories | Loyalty and rewards | Loyalty and rewards, Pop-ups | Subscriptions, Loyalty and rewards | |
| Key features & highlights | ||||
| Purpose | A loyalty program that offers more than just points and prizes. Steady growth driven by customer retention. | Start your own rewards program to transform new customers into lifelong clients. | Easily set up and manage subscriptions with powerful merchant tools and a user-friendly interface. | |
| Features list |
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| Highlights |
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| User reviews and ratings | ||||
| Recommended | 92.4% | 96.8% | 99.3% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 2 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 14 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.9 ★ | 5.0 ★ | |
| Total reviews | 552 | 4,678 | 9,278 | |
| Launch date | 7 July 2014 | 2 December 2014 | 8 April 2021 | |
More details about LoyaltyLion Loyalty Program
Product description
Develop a unique loyalty program that aligns with your brand, offering points and rewards to encourage customer engagement and repeat purchases. Save on acquisition costs through referrals and reviews, and create a community of advocates to bring in new customers. Your loyalty program can also be integrated with your preferred tools and technologies.
AI summary
LoyaltyLion is a Shopify app designed to help businesses create and manage customer loyalty programs with features like points-based rewards, customizable tiers, and seamless integrations with platforms like Shopify and Klaviyo. The app is praised for its user-friendly interface, robust customization options, and smooth onboarding process, often supported by dedicated account managers who provide strategic guidance and troubleshooting. Key strengths include responsive customer service, flexible pricing tiers, and the ability to embed loyalty features directly into store pages, enhancing customer engagement and repeat purchases. However, some limitations include basic analytics functionality, occasional integration constraints for non-Shopify Plus users, and a lack of granular control over certain reward exclusions. Despite these minor drawbacks, LoyaltyLion is widely regarded as a reliable and effective tool for boosting customer retention and sales.
Support
For any questions, concerns, or assistance with LoyaltyLion Loyalty Program, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, LoyaltyLion Loyalty Program offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the LoyaltyLion Loyalty Program are available in various languages on the Shopify app store, including English.
LoyaltyLion Loyalty Program support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that LoyaltyLion Loyalty Program seamlessly integrates with are given below.
CheckoutCustomer accountsShopify POSShopify FlowAttentiveGorgiasKlaviyoReChargeTapcartYotpo
Developer
| Name | LoyaltyLion |
| Profile | See all apps by LoyaltyLion |
| Website | View developer profile |
| Address | 26 Hatton Garden, London, ENG, EC1N 8BR |
Installation
How to install LoyaltyLion Loyalty Program on your Shopify store
1
Send your details
Your name, email and store domain go straight to the LoyaltyLion team.
2
The developer gets in touch
LoyaltyLion contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.6
★★★★★
552 total reviews
LoyaltyLion Loyalty Program has an overall rating of 4.6 stars from a total of 552 reviews on the Shopify app store. Of these, 510 (92.4%) are positive, 3 (0.5%) are neutral, and 39 (7.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★CardsHQfrom United States · 11 November 2026
We launched CardsHQ Rewards on LoyaltyLion with a headless Shopify storefront, tiers, a points Marketplace and birthday rewards. The native rules covered most of what we needed out of the box, the sandbox let us test end to end before launch, and the API gave our developers what they needed for a custom rewards dashboard. Onboarding with Sammy was excellent: fast, clear answers and honest about what the platform can and can't do yet. Two things we'd love to see: points as a referral reward for the new customer, and a redemption limit that can apply across a group of rewards.
★★★★★Thrilljoyfrom United States · 10 November 2026
We’ve had a great experience with LoyaltyLion! The platform was easy to install and transition to from our previous loyalty provider, making the switch seamless. Since implementing LoyaltyLion, we’ve gained much better visibility into our program’s performance, along with greater flexibility in the types of rewards we offer and how those rewards are fulfilled.A special shoutout to Freya and the onboarding team. They were incredibly helpful throughout the entire process, walking us through the platform, answering questions, and helping us navigate important decisions as we evaluated the best options for our business. Their expertise and hands-on support made a big difference.
★★★★★Lucy & Yak USfrom United States · 9 November 2026
Loyalty Lion Support is always so speedy in their responses and takes careful consideration to solve any issues we have. Alexandra is excellent at getting all information and escalating to anyone who can help solve issues. Always really appreciate their help and guidance.
★★★★★Simmi Londonfrom United Kingdom · 5 November 2026
This is the third company I’ve implemented LoyaltyLion at, and it’s the perfect loyalty system for brands that want to offer tiered structures, make shopping more rewarding for customers and build a real community around the brand.Implementation is really easy, largely because the team behind it are fantastic. They’re super responsive and quick, and I couldn’t rate the support highly enough. If you’re weighing up loyalty options, this is the one I’d recommend.
★★★★★ATLETICAfrom Germany · 4 November 2026
We’ve used LoyaltyLion since 2024 to reward our loyal customers, and the program has been a valuable part of our retention strategy. Hannah, our Customer Success Manager, provides insightful business reviews, follows up proactively and takes our needs seriously.When we launched our US store, Hannah and Reya from the onboarding team supported us in setting up our second program smoothly. Great support overall.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#3
key-apps-for-retail
Total reviews
552
▲ 11 vs 30 days ago
Average rating
4.6 ★
▲ 0.01 vs 30 days ago
Top market
US
40.4% of installs · ▲ 1.56%
Category & keyword rankings
Position and market share today
| Collectionkey-apps-for-retail | #3 | 3.7% ▲1.1 |
| CategoryCustomer loyalty | #5 | 0.5% ▲0.2 |
| Collection | #8 | 3.8% ▲1.1 |
| KeywordWin-back campaigns | #11 | 0.0% ▲0.0 |
Reviews trend
Cumulative reviews · last 6 months
509 → 552 reviews · rating 4.6★ (+0.01)
Ranks #3 in 1 of 10 App Store groups tracked.Open full charts →
LoyaltyLion Loyalty Program FAQs
How do I install the LoyaltyLion Loyalty Program Shopify app?
To install LoyaltyLion Loyalty Program on your Shopify store, click on the LoyaltyLion Loyalty Program installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install LoyaltyLion Loyalty Program on your Shopify store, then contact us now.
What are the key features of LoyaltyLion Loyalty Program?
The key features offered by LoyaltyLion Loyalty Program to Shopify store owners are:
- Launch a loyalty points program to reward purchases, referrals, reviews and more
- Create VIP loyalty tiers with exclusive perks, early access, and free shipping
- Embed a rewards program at checkout, in customer accounts, and on POS
- Reduce churn with segments, win-back campaigns, and loyalty revenue insights
- Integrate with Klaviyo, Gorgias, ReCharge, Attentive, Loox, Tapcart & 50+ apps
Does LoyaltyLion Loyalty Program integrate with other Shopify apps or tools?
Yes, LoyaltyLion Loyalty Program seamlessly integrates with other Shopify apps or tools, such as Give points and gifts as a reward for good behavior at the workplace, which can be personalized., Reward customers who refer others through social media, email, or links to promote advocacy., Send rewards and points via email and website notifications..
Is there a free trial available for LoyaltyLion Loyalty Program?
Yes, LoyaltyLion Loyalty Program offers a 14-day free trial on all its paid plans.
What are the pricing plans for LoyaltyLion Loyalty Program?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $199/month, and comes with a 14-day free trial period.
How does billing work for LoyaltyLion Loyalty Program?
LoyaltyLion Loyalty Program uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, LoyaltyLion Loyalty Program allows its subscribers to cancel or upgrade their subscription plan at any time.
Does LoyaltyLion Loyalty Program offer customer support?
Yes, LoyaltyLion Loyalty Program offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, LoyaltyLion Loyalty Program offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is LoyaltyLion Loyalty Program compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.6★★★★★552 reviews · 92.4% positive
Writing reviews on ShopDigest is coming soon.
- CACardsHQ★★★★★
We launched CardsHQ Rewards on LoyaltyLion with a headless Shopify storefront, tiers, a points Marketplace and birthday rewards. The native rules covered most of what we needed out of the box, the sandbox let us test end to end before launch, and the API gave our developers what they needed for a custom rewards dashboard. Onboarding with Sammy was excellent: fast, clear answers and honest about what the platform can and can't do yet. Two things we'd love to see: points as a referral reward for the new customer, and a redemption limit that can apply across a group of rewards.
- THThrilljoy★★★★★
We’ve had a great experience with LoyaltyLion! The platform was easy to install and transition to from our previous loyalty provider, making the switch seamless. Since implementing LoyaltyLion, we’ve gained much better visibility into our program’s performance, along with greater flexibility in the types of rewards we offer and how those rewards are fulfilled.A special shoutout to Freya and the onboarding team. They were incredibly helpful throughout the entire process, walking us through the platform, answering questions, and helping us navigate important decisions as we evaluated the best options for our business. Their expertise and hands-on support made a big difference.
- L&Lucy & Yak US★★★★★
Loyalty Lion Support is always so speedy in their responses and takes careful consideration to solve any issues we have. Alexandra is excellent at getting all information and escalating to anyone who can help solve issues. Always really appreciate their help and guidance.
- SLSimmi London★★★★★
This is the third company I’ve implemented LoyaltyLion at, and it’s the perfect loyalty system for brands that want to offer tiered structures, make shopping more rewarding for customers and build a real community around the brand.Implementation is really easy, largely because the team behind it are fantastic. They’re super responsive and quick, and I couldn’t rate the support highly enough. If you’re weighing up loyalty options, this is the one I’d recommend.
- ATATLETICA★★★★★
We’ve used LoyaltyLion since 2024 to reward our loyal customers, and the program has been a valuable part of our retention strategy. Hannah, our Customer Success Manager, provides insightful business reviews, follows up proactively and takes our needs seriously.When we launched our US store, Hannah and Reya from the onboarding team supported us in setting up our second program smoothly. Great support overall.
- OGOgee★★★★★
This tool is essential to our business. Driving repeat purchase and LTV is a clear benefit of utilizing this as our rewards program. I am always impressed by the breadth of new tech features they are implementing and their commitment to customer support.
- AMamika★★★★★
We've used LoyaltyLion as our loyalty provider for the past few years, and we've been happy! LL has all of the loyalty features that we need and that we see across brands in our industry. We've had seamless support from the team, and have easily integrated with our ERP, Attentive, and our subscription provider, Recharge.
- W-WILLIES.CO.UK - ICE - INLINE - FIGURE★★★★★
LoyaltyLion has been a great addition to our store. It's easy to set up, simple for customers to use, and has helped us increase repeat purchases and customer engagement. The support team is also responsive and helpful whenever needed.
LOLoyaltyLionDeveloperThank you for the kind words! We're glad LoyaltyLion was easy to set up, that your customers find it simple to use, and that you're seeing more repeat purchases and engagement as a result.Looking forward to helping you keep that momentum going!
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