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OMNI Memberships & Loyalty CRM Shopify App by Wave Commerce

Q: Is OMNI Memberships & Loyalty CRM compatible with my Shopify theme?

Please reach out to their support team at shippinglabels@wavecommerce.hk to confirm its compatibility with your specific Shopify theme.

Grow sales & retention w/ loyalty points, VIP, Welcome, Birthdays, member-only rewards & exclusives Excite members w/ loyalty program, welcome & birthday rewards

5.0 26 reviewsPaid from $5/month

Pros and cons

Pros and cons of OMNI Memberships & Loyalty CRM

Pros

Seamless Integration: Smooth compatibility with Shopify, POS systems, and CRM tools like Klaviyo for unified operations.
Customizable Loyalty Features: Flexible point systems, VIP tiers, referral rewards, and tailored discounts to fit store needs.
Exceptional Support: Responsive and proactive customer service with quick issue resolution and personalized assistance.
User-Friendly Interface: Intuitive design and straightforward navigation for both merchants and customers.

Screenshots

About the app

Excite members w/ loyalty program, welcome & birthday rewards

Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards
Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships
Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers
Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more
Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more

Keywords

VIP loyalty program Shopify appsMembership CRM Shopify appsPaid memberships Shopify appsBirthday rewards Shopify appsWinback flows Shopify appsVIP tier discounts Shopify appsDiscount codes Shopify appsEmail marketing integration Shopify appsSMS engagement Shopify appsWhatsApp CRM Shopify appsShopify POS integration Shopify appsThird-party POS Shopify appsERP integrations Shopify appsSales boosting Shopify appsMember recruitment Shopify appsLoyalty gifts Shopify appsWelcome rewards Shopify apps

Key features

Automatically apply VIP tier discounts at checkout while allowing additional discount codes.
Create personalized birthday campaigns and winback flows to re-engage customers.
Offer multiple reward types like points, gifts, cashback, and exclusive access.

Pricing

OMNI Memberships & Loyalty CRM pricing plans

Starter

$5 /month

Points Program
Member Rewards Portal*
Welcome Rewards
Birthday Rewards
Points Rewards

Essential

$45 /month

Everything in Starter, plus
Shopify POS
Apple Wallet
Google Wallet
Shopify Email

Grow

$195 /month

Everything in Essential, plus
Standard VIP Tiers
Advanced Rewards
Points Campaigns
Shopify Flow Integration

Advanced

$495 /month

Everything in Grow, plus
Paid Memberships
Custom VIP Tiers and Custom Rewards
Giveaway Campaigns
Advanced Program Settings

Not sure which plan to pick? Discuss Starter or Essential plans with us, learn about custom pricing, or get a demo.

Here’s an overview of OMNI Memberships & Loyalty CRM costs for each of the plan(s)

The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by OMNI Memberships & Loyalty CRM are Starter, Essential, Grow, Advanced.

The details of the plans are outlined below.

Starter: the Starter plan costs $5 and comes with a 30-day free trial period. The plan offers a host of features, including Points Program, Member Rewards Portal*, Welcome Rewards, Birthday Rewards, Points Rewards, Onsite Loyalty Widget.
Essential: the Essential plan costs $45 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Starter, plus, Shopify POS, Apple Wallet, Google Wallet, Shopify Email, Multi-language (integration).
Grow: the Grow plan costs $195 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Essential, plus, Standard VIP Tiers, Advanced Rewards, Points Campaigns, Shopify Flow Integration, Native CRM Integration (pre-built flows).
Advanced: the Advanced plan costs $495 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Grow, plus, Paid Memberships, Custom VIP Tiers and Custom Rewards, Giveaway Campaigns, Advanced Program Settings, Legacy Customer Account Support, +$150 for SMS Validation.

OMNI Memberships & Loyalty CRM price summary

Pricing summary	From $5/month. Free trial available.
Total pricing plan(s)	4
Number of free plan(s)	0
Number of paid plan(s)	4
Cost of paid plan(s)	$5, $45, $195, $495
Free trial available	Yes, for 30 day(s)

Comparison

Top OMNI Memberships & Loyalty CRM alternatives — detailed comparison

The table below highlights the crucial differences between OMNI Memberships & Loyalty CRM and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	OMNI Memberships & Loyalty CRMInstall	Smile: Loyalty Program RewardsInstall	Appstle℠ Subscriptions App Install	Add app
General information
Ratings	5.0 ★ (26 reviews)	4.9 ★ (4,632 reviews)	5.0 ★ (9,013 reviews)
Developed by	Wave Commerce	Smile.io	Appstle Inc.
Launch date	16 August 2023	2 December 2014	8 April 2021
Pricing	$5/month, $45/month, $195/month, $495/month	Free, $15/month, $79/month, $199/month	Free, $10/month, $30/month, $100/month
Objective	Excite members w/ loyalty program, welcome & birthday rewards	Earn customer loyalty with points, rewards, and referral incentives.	Reliable app for handling subscriptions, creating packages, bundling, etc.
Categories	Loyalty and rewards	Loyalty and rewards, Pop-ups	Subscriptions, Loyalty and rewards
Key features & highlights
Purpose	Grow sales & retention w/ loyalty points, VIP, Welcome, Birthdays, member-only rewards & exclusives	Start your own rewards program to transform new customers into lifelong clients.	Easily set up and manage subscriptions with powerful merchant tools and a user-friendly interface.
Features list	Automatically apply VIP tier discounts at checkout while allowing additional discount codes. Create personalized birthday campaigns and winback flows to re-engage customers. Offer multiple reward types like points, gifts, cashback, and exclusive access.	Reward customers with points for every order to encourage repeat purchases and loyalty. Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending. Create and manage referral programs that turn existing customers into brand advocates.	Offer standard and prepaid subscriptions with free trial options. Create custom subscription boxes and mystery boxes for shopper engagement. Provide tiered discounts, personalized shipping, and gifts through loyalty programs.
Highlights	—	Based in United States	Based in United States
User reviews and ratings
Recommended	100.0%	96.7%	99.3%
Pros	Smooth compatibility with Shopify, POS systems, and CRM tools like Klaviyo for unified operations. Flexible point systems, VIP tiers, referral rewards, and tailored discounts to fit store needs. Responsive and proactive customer service with quick issue resolution and personalized assistance. Intuitive design and straightforward navigation for both merchants and customers. Unified online and in-store membership management with real-time sync and redemption options. Features like birthday campaigns, winback flows, and multilingual support enhance customer retention.	Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes. The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate. Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications. Boosts customer retention and repeat purchases, with features like points and rewards driving engagement. Offers flexibility to tailor rewards and branding to match business needs and customer preferences. Runs smoothly without noticeable lag, contributing to a positive user experience. The free version provides substantial value, making it accessible for small businesses. Users appreciate timely updates and improvements based on feedback. Clean, elegant interface that enhances the customer experience and aligns with brand aesthetics. Includes tutorials, guides, and responsive support to help users maximize the app’s features.	Consistently praised for rapid response times, personalized assistance, and 24/7 availability. Smooth transition for users switching from other subscription apps, including data transfer and setup guidance. Highly flexible with extensive options to tailor subscription plans and widgets to specific business needs. Easy setup and navigation, often highlighted as user-friendly even for beginners. Affordable plans with no hidden fees, frequently compared favorably to competitors. Stable functionality with minimal reported issues, ensuring smooth subscription management. Support team actively troubleshoots and resolves issues, often going beyond standard expectations. Helpful resources, including videos and guides, to aid onboarding and customization. Works well with various Shopify themes and other apps, enhancing compatibility. Users appreciate the intuitive interface for managing subscriptions.
Cons	—	Some users find the pricing steep, especially for small businesses needing premium features. Issues reported with Internet Explorer, affecting customer sign-up and rewards access. Key functionalities like granular reporting or point expiration are locked behind higher-tier plans. Minor delays in changes reflecting on the storefront after customization. A few users noted confusion or dissatisfaction with the jump between free and paid plans.	Some users noted missing functionalities like bulk order editing or skip-delivery options. Occasional difficulties integrating widgets with certain Shopify themes without support intervention. The "Migration Limitations" con was removed due to overwhelmingly positive sentiment around migration support in the reviews. The few negative mentions were outweighed by praise for seamless transitions.
Pricing and plans
Total pricing plans	4	4	4
Free plan	Not available	Available	Available
Free trial	Yes, for 30 day(s)	Yes, for 14 day(s)	Yes, for 14 day(s)
Technical information
Rating	5.0 ★	4.9 ★	5.0 ★
Total reviews	26	4,650	9,041
Launch date	16 August 2023	2 December 2014	8 April 2021

More details about OMNI Memberships & Loyalty CRM

Product description

Drive Sales & Loyalty w/ OMNI Loyalty – A Smarter, Customer Engagement Approach to Loyalty. Tired of basic loyalty points that don’t move the needle? OMNI Loyalty goes beyond “just points” with an advanced rewards engine that offers instant and personalized discounts, gifts, VIP rewards & more. Deliver the right reward to customers at the right time thru the right channel: email, SMS, WhatsApp, or in-store, to maximize customer engagement to drive new and repeat sales. Why choose OMNI Loyalty:

AI summary

Omni is a Shopify app designed to enhance customer loyalty and membership management through features like customizable point systems, VIP tiers, referral rewards, and exclusive discounts. It seamlessly integrates with Shopify POS and other systems, enabling unified online and in-store experiences. The app supports automated workflows, birthday campaigns, and winback strategies to boost engagement. Strengths include a user-friendly interface, robust omnichannel capabilities, and deep integrations with tools like Klaviyo for personalized marketing. The support team is noted for responsiveness and problem-solving, often assisting with custom solutions. While the app performs well overall, some users anticipate future enhancements to the interface and expanded CRM features. Its ability to streamline loyalty programs, coupled with reliable functionality and strong support, makes it a practical choice for businesses aiming to strengthen customer relationships and drive repeat sales.

Support

For any questions, concerns, or assistance with OMNI Memberships & Loyalty CRM, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, OMNI Memberships & Loyalty CRM offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the OMNI Memberships & Loyalty CRM are available in various languages on the Shopify app store, including English.

OMNI Memberships & Loyalty CRM support information in a nutshell

Support email	shippinglabels@wavecommerce.hk
Contact number(s)	Not available
FAQ page	FAQ details
Privacy policy	Privacy details
Language support	English

Integration

The list of top Shopify apps, features or software tools that OMNI Memberships & Loyalty CRM seamlessly integrates with are given below.

CheckoutCustomer accountsShopify POSShopify FlowKlaviyoOracle Netsuite ERPPoint of SaleReferralCandySalesforce CRMWhatsApp

Developer

Name	Wave Commerce
Profile	See all apps by Wave Commerce
Website	View developer profile
Address	10/F (1004-05), Kowloon Centre, 33 Ashley Rd, Tsim Sha Tsui, Hong Kong, HK, 00000

Installation

How to install OMNI Memberships & Loyalty CRM on your Shopify store

Send your details

Your name, email and store domain go straight to the Wave Commerce team.

The developer gets in touch

Wave Commerce contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0

★★★★★

26 total reviews

526

OMNI Memberships & Loyalty CRM has an overall rating of 5.0 stars from a total of 26 reviews on the Shopify app store. Of these, 26 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Bareboobyfrom Hong Kong SAR · 17 September 2026

Great loyalty app with exceptional support!OMNI Loyalty has made managing our online and POS in-store rewards program seamless. The platform offers fantastic flexibility with custom automation triggers, metadata collection, and Klaviyo integration. A special shoutout to Stuart and the support team—they are extremely responsive, knowledgeable, and always go above and beyond to help us configure custom workflows tailored to our business. Highly recommended!

★★★★★DETERMINANTfrom Hong Kong SAR · 13 October 2025

Setting up our loyalty program with this application was incredibly easy! The user interface is intuitive, allowing us to quickly create custom rewards and tailor the program to our business needs. Highly recommend for anyone looking for a hassle-free way to launch and manage a loyalty program!

★★★★★Qipologyfrom Hong Kong SAR · 19 September 2025

The program is great!Super easy to use and simple to set up different programs and rewards for each member tier. We’ve already seen more members signing up and redeeming rewards — a solid pick for any Shopify store looking to build a membership program. The Wave Commerce team has also been really supportive and responsive. Definitely recommend.

★★★★★L CARÈNEfrom Hong Kong SAR · 12 July 2025

We couldn’t be happier with Wave Commerce’s OMNI loyalty app. It was super easy to set up, and it works perfectly with Shopify POS. Rewarding our customers at checkout is smooth and simple. The Wave Commerce team was incredibly supportive, guiding us through the process, and the app has already made a big difference in customer engagement. Highly recommend it to any new Shopify store owner

★★★★★HYPER Health HKfrom Hong Kong SAR · 4 June 2025

OMNI has made managing our customer memberships so much easier. Setting up different membership levels and rewards was straightforward, and our customers love being able to earn and use points both online and in our physical store.The app works smoothly with Shopify and the POS system, so everything stays in sync. Whenever we had questions, the support team was quick and helpful. Overall, OMNI has helped us build stronger relationships with our customers and increase repeat business. Highly recommended!

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

Game programs

Total reviews

No change vs 30 days ago

Average rating

5.0 ★

0.00 vs 30 days ago

Top market

100.0% of installs

Category & keyword rankings

Position and market share today

KeywordGame programs	#8	0.0% ▲0.0
Keywordcrm	#9	0.3% ▼0.1
Keywordpersonal discount	#10	0.2% ▼0.1
CollectionUseful apps for Hong Kong SAR	#13	0.0% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

25 → 26 reviews · rating steady at 5.0★

Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →

OMNI Memberships & Loyalty CRM FAQs

How do I install the OMNI Memberships & Loyalty CRM Shopify app?

To install OMNI Memberships & Loyalty CRM on your Shopify store, click on the OMNI Memberships & Loyalty CRM installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install OMNI Memberships & Loyalty CRM on your Shopify store, then contact us now.

What are the key features of OMNI Memberships & Loyalty CRM?

The key features offered by OMNI Memberships & Loyalty CRM to Shopify store owners are:

Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards
Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships
Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers
Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more
Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more

Does OMNI Memberships & Loyalty CRM integrate with other Shopify apps or tools?

OMNI Memberships & Loyalty CRM has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for OMNI Memberships & Loyalty CRM?

Yes, OMNI Memberships & Loyalty CRM offers a 30-day free trial on all its paid plans.

What are the pricing plans for OMNI Memberships & Loyalty CRM?

The app offers 4 paid plans, which cost $5/month, $45/month, $195/month, $495/month, and come with a 30-day free trial period.

How does billing work for OMNI Memberships & Loyalty CRM?

OMNI Memberships & Loyalty CRM uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, OMNI Memberships & Loyalty CRM allows its subscribers to cancel or upgrade their subscription plan at any time.

Does OMNI Memberships & Loyalty CRM offer customer support?

Yes, OMNI Memberships & Loyalty CRM offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, OMNI Memberships & Loyalty CRM offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is OMNI Memberships & Loyalty CRM compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

Alternatives

Smile: Loyalty Program Rewards

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Get — Free plan See rank & install trends →

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OMNI Memberships & Loyalty CRM Shopify App by Wave Commerce

Install in your Shopify store We pass your name, email and store domain to the Wave Commerce team so they can help install and configure the app on your store.

Pros and cons

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About the app