by Smile.io
Earn customer loyalty with points, rewards, and referral incentives.
Free plan · From $15/mo · 14d trial
OneLoyalty: Loyalty & Rewards Shopify App by FireGroup
Build a loyalty program you can scale, control, and measure with confidence.
4.7 113 reviewsFreePaid from $49/month
Pros and cons
Pros and cons of OneLoyalty: Loyalty & Rewards
Pros
- Exceptional Customer Support: Numerous reviews highlight responsive, knowledgeable, and personalized assistance from support staff like Rosie, Emily, and Ellie.
- Easy Setup and Navigation: Users frequently praise the intuitive setup process and user-friendly interface.
- Comprehensive Features: The app offers a wide range of customizable loyalty program features, including rewards for purchases, referrals, and birthdays.
- Fast Issue Resolution: Many users report quick and effective solutions to technical or setup problems.
Cons
- Unannounced Pricing Changes: Multiple users report sudden feature paywalls or tier upgrades without prior communication.
- Aggressive Billing Practices: Complaints include unexpected charges, high automatic payment thresholds, and lack of billing flexibility.
Screenshots
About the app
- Create meaningful engagement with diverse, cross-channel point & reward options
- Maximize your loyalty program’s impact with campaigns, emails and gamification
- Acquire new customers through word-of-mouth with a powerful referral program
- Retain your best customers with exclusive Membership and VIP tiers program
- Understand your loyalty ROI from every angle and keep your loyalty profitable
Keywords
loyalty rewards Shopify appsreferral program Shopify appscustomer retention Shopify appsVIP perks Shopify appsgamification loyalty Shopify appsomnichannel rewards Shopify appsloyalty points Shopify appsfree shipping rewards Shopify appsPOS loyalty Shopify appsmobile app rewards Shopify appsdaily check-in rewards Shopify appslucky wheel rewards Shopify appsQR code loyalty Shopify appsexclusive rewards Shopify appsloyalty deals Shopify apps
Key features
- Set up a tailored loyalty program instantly with AI-driven suggestions.
- Reward customers with points, discounts, gifts, and exclusive VIP perks.
- Run referral programs with customizable rules to prevent abuse.
Pricing
OneLoyalty: Loyalty & Rewards pricing plans
Free
$0 /month
- 100 monthly orders
- 100 built-in email sends/month
- Points for purchases
- Basic rewards redemption
- Referral program
Growth
$49 /month
- All in Free, plus:
- 1,000 monthly orders
- 2,000 built-in email sends/month
- 2 active gamifications
- 2 active campaigns
Professional
$99 /month
- All in Growth, plus:
- 1,500 monthly orders
- 5,000 built-in email sends/month
- Points expiry settings
- 3 customer segments
Premium
$199 /month
- All in Professional, plus:
- 3,000 monthly orders
- 10,000 built-in email sends/month
- 5 VIP tiers + 1 secret tier
- Custom earning rules
Not sure which plan to pick? Discuss Free or Growth plans with us, learn about custom pricing, or get a demo.
Here’s an overview of OneLoyalty: Loyalty & Rewards costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by OneLoyalty: Loyalty & Rewards is Free. The paid plans offered by OneLoyalty: Loyalty & Rewards are Growth, Professional, Premium.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 monthly orders, 100 built-in email sends/month, Points for purchases, Basic rewards redemption, Referral program, Basic loyalty page & widget, Import & export members.
- Growth: the Growth plan costs $49 and comes with a 14-day free trial period. The plan offers a host of features, including All in Free, plus:, 1,000 monthly orders, 2,000 built-in email sends/month, 2 active gamifications, 2 active campaigns, POS integration support, AI-powered analytics, Priority support.
- Professional: the Professional plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including All in Growth, plus:, 1,500 monthly orders, 5,000 built-in email sends/month, Points expiry settings, 3 customer segments, Always-on campaigns, Virtual loyalty card, Meta & Google Ads integration.
- Premium: the Premium plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including All in Professional, plus:, 3,000 monthly orders, 10,000 built-in email sends/month, 5 VIP tiers + 1 secret tier, Custom earning rules, Paid membership program, Exclusive loyalty mobile app, API & webhook access.
OneLoyalty: Loyalty & Rewards price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $49, $99, $199 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding OneLoyalty: Loyalty & Rewards pricing plans, see the official website.
Comparison
Top OneLoyalty: Loyalty & Rewards alternatives — detailed comparison
The table below highlights the crucial differences between OneLoyalty: Loyalty & Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.4 ★ (110 reviews) | 4.9 ★ (4,632 reviews) | 5.0 ★ (1,959 reviews) | |
| Developed by | FireGroup | Smile.io | VEGAHUB Technology Inc. | |
| Launch date | 11 April 2024 | 2 December 2014 | 16 August 2021 | |
| Pricing | Free, $49/month, $99/month, $199/month | Free, $15/month, $79/month, $199/month | Free, $15/month, $29/month, $129/month | |
| Objective | — | Earn customer loyalty with points, rewards, and referral incentives. | Rewards app with points, referrals, and VIP programs. | |
| Categories | Loyalty and rewards, Pop-ups | Loyalty and rewards, Pop-ups | Loyalty and rewards, Pop-ups | |
| Key features & highlights | ||||
| Purpose | Build a loyalty program you can scale, control, and measure with confidence. | Start your own rewards program to transform new customers into lifelong clients. | A strong loyalty program creator, specifically for fast-growing businesses. | |
| Features list |
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| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 90.3% | 96.7% | 98.9% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.4 ★ | 4.9 ★ | 5.0 ★ | |
| Total reviews | 113 | 4,688 | 1,982 | |
| Launch date | 11 April 2024 | 2 December 2014 | 16 August 2021 | |
More details about OneLoyalty: Loyalty & Rewards
Product description
Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.
AI summary
The app is a Shopify loyalty and rewards program designed to help businesses retain customers through customizable features like purchase rewards, referrals, and birthday incentives. It integrates with online stores, mobile apps, and POS systems, offering flexibility in program setup. A key strength is its responsive and proactive customer support, frequently highlighted for quick issue resolution and personalized assistance during onboarding. The app is praised for its ease of use, intuitive interface, and comprehensive free tier, making it accessible for startups and small businesses. However, significant drawbacks include abrupt changes to pricing and feature availability, with previously free functionalities suddenly restricted to paid tiers without clear communication. Some users report unauthorized automatic charges, aggressive billing practices—such as requiring approval for high potential fees—and unexpected additions like unapproved discount pages that pose legal risks. While the app excels in support and core functionality, its pricing transparency and feature stability are notable concerns.
Support
For any questions, concerns, or assistance with OneLoyalty: Loyalty & Rewards, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, OneLoyalty: Loyalty & Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the OneLoyalty: Loyalty & Rewards are available in various languages on the Shopify app store, including English, French, Japanese, Spanish, German, Chinese (Simplified), Turkish, and Portuguese (Brazil).
OneLoyalty: Loyalty & Rewards support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, French, Japanese, Spanish, German, Chinese (Simplified), Turkish, and Portuguese (Brazil) |
Integration
The list of top Shopify apps, features or software tools that OneLoyalty: Loyalty & Rewards seamlessly integrates with are given below.
CheckoutCustomer accountsShopify POSShopify FlowShopify AdminJudge.meOneMobileTranscyYotpo
Developer
| Name | FireGroup |
| Profile | See all apps by FireGroup |
| Website | View developer profile |
| Address | FIREAPPS JSC, 22F Flemington Tower, 182 Le Dai Hanh, Phu Tho Ward - TIN: 0314919972 - EID: 079211809826, Ho Chi Minh City, 700000 |
Installation
How to install OneLoyalty: Loyalty & Rewards on your Shopify store
1
Send your details
Your name, email and store domain go straight to the FireGroup team.
2
The developer gets in touch
FireGroup contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
113 total reviews
OneLoyalty: Loyalty & Rewards has an overall rating of 4.7 stars from a total of 113 reviews on the Shopify app store. Of these, 102 (90.3%) are positive, 2 (1.8%) are neutral, and 9 (8.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Fry Fresh Edible Oilsfrom United Kingdom · 15 April 2026
Very user-friendly, and the support has been excellent, Rosie assisted us promptly with the deployment.
★★★★★بهارات و عطارة السعيدfrom Palestinian Territories · 4 December 2025
special thanks for Rosie and her team for helping me in a very short time , great work keep it up
★★★★★Calla Vie Boutiquefrom United States · 1 December 2025
Everyone has been great to work with at OneMobile. Very easy setup and detailed. Rosie is amazing!
★★★★★A Life In Labor Shop | Digital Birth & Baby Resources for Empowered Momsfrom United States · 16 November 2025
Response time was absolutely incredible when I reached out to support. Blown away, honestly.
★★★★★Skein Machinefrom Australia · 11 November 2025
Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service12/11/25 - Resolved an app issue so quickly for our instore customers. Our customers love this loyalty feature and it is improving sales. Thanks team x
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#6
gamification
Total reviews
113
No change vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
US
34.2% of installs
Category & keyword rankings
Position and market share today
| Keywordgamification | #6 | 0.3% ▼0.0 |
| KeywordGame programs | #9 | 0.0% ▼0.0 |
| Keywordsmile rewards and loyalty | #24 | — ▼0.0 |
| KeywordDigital wallets | #25 | — |
Reviews trend
Cumulative reviews · last 6 months
111 → 113 reviews · rating steady at 4.7★
Ranks #6 in 1 of 10 App Store groups tracked.Open full charts →
OneLoyalty: Loyalty & Rewards FAQs
How do I install the OneLoyalty: Loyalty & Rewards Shopify app?
To install OneLoyalty: Loyalty & Rewards on your Shopify store, click on the OneLoyalty: Loyalty & Rewards installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install OneLoyalty: Loyalty & Rewards on your Shopify store, then contact us now.
What are the key features of OneLoyalty: Loyalty & Rewards?
The key features offered by OneLoyalty: Loyalty & Rewards to Shopify store owners are:
- Create meaningful engagement with diverse, cross-channel point & reward options
- Maximize your loyalty program’s impact with campaigns, emails and gamification
- Acquire new customers through word-of-mouth with a powerful referral program
- Retain your best customers with exclusive Membership and VIP tiers program
- Understand your loyalty ROI from every angle and keep your loyalty profitable
Does OneLoyalty: Loyalty & Rewards integrate with other Shopify apps or tools?
OneLoyalty: Loyalty & Rewards has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for OneLoyalty: Loyalty & Rewards?
Yes, OneLoyalty: Loyalty & Rewards offers a 14-day free trial on all its paid plans.
What are the pricing plans for OneLoyalty: Loyalty & Rewards?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $49/month, $99/month, $199/month, and come with a 14-day free trial period.
How does billing work for OneLoyalty: Loyalty & Rewards?
OneLoyalty: Loyalty & Rewards uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, OneLoyalty: Loyalty & Rewards allows its subscribers to cancel or upgrade their subscription plan at any time.
Does OneLoyalty: Loyalty & Rewards offer customer support?
Yes, OneLoyalty: Loyalty & Rewards offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, OneLoyalty: Loyalty & Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is OneLoyalty: Loyalty & Rewards compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
by VEGAHUB Technology Inc.
Rewards app with points, referrals, and VIP programs.
Free plan · From $15/mo · 7d trial
Fast Loyalty Rewards Program
by Loyalty Palm
Free
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by Judge.me
Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
Free
by Shopify
Simplify all tasks and focus on your business.
Free
by Shopify
Increase your brand visibility and communicate with customers on Shop.
Free
4.7★★★★★113 reviews · 90.3% positive
Writing reviews on ShopDigest is coming soon.
- FFFry Fresh Edible Oils★★★★★
Very user-friendly, and the support has been excellent, Rosie assisted us promptly with the deployment.
- بوبهارات و عطارة السعيد★★★★★
special thanks for Rosie and her team for helping me in a very short time , great work keep it up
- CVCalla Vie Boutique★★★★★
Everyone has been great to work with at OneMobile. Very easy setup and detailed. Rosie is amazing!
- ALA Life In Labor Shop | Digital Birth & Baby Resources for Empowered Moms★★★★★
Response time was absolutely incredible when I reached out to support. Blown away, honestly.
- SMSkein Machine★★★★★
Great support. From customer feedback they were not happy with the placement of the button. Within 5 minutes the issue was resolved and moved for me. Great service12/11/25 - Resolved an app issue so quickly for our instore customers. Our customers love this loyalty feature and it is improving sales. Thanks team x
FIFireGroupDeveloperHi Skein Machine store admin,Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected], Emily OneLoyalty by OneCommerce
- HSHylunia Skincare★★★★★
Rean from One Mobile Team was super friendly and expertly helpful!
- LBLYLAS Boutique★★★★★
Very grateful for the help from Ellie, her responses are very quick and she's ready to help you tackle any issues that arise while getting your store set-up. She also acknowledges bugs in the app and is eager to note what needs to be improved on.
- IBIrawo Beauty★★★★★
Love it, very easy to set up and support is amazing. Thank you!!
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