Zenventory
by Zenventory
Strong inventory control. Simple to use and works on mobile!
From $499/mo
Order Desk Shopify App by Order Desk
Connect your ecommerce orders to hundreds of fulfillment and POD integrations to automate them! Order Management for Custom Orders
4.8 20 reviewsPaid from $20/month
Pros and cons
Pros and cons of Order Desk
Pros
- Exceptional Customer Support: Consistently praised for responsiveness, expertise, and willingness to go above and beyond to resolve issues.
- Highly Customizable Workflows: The rule-based system allows users to tailor order management and fulfillment processes to specific business needs.
- Seamless Multi-Channel Integration: Effortlessly connects with various sales platforms (e.g., Shopify, Etsy) and fulfillment providers.
- Powerful Automation: Saves time and reduces errors by automating repetitive tasks like order routing and tracking updates.
Cons
- Billing Issues: Some users reported unexpected double-billing due to order duplication in workflows.
- Steep Learning Curve: Initial setup and mastery of advanced features can be challenging for non-technical users.
Screenshots
About the app
Order Management for Custom Orders
- Automated order fulfillment: Use the Rules Engine to automatically manage your orders according to any criteria.
- Integration Connectivity: Connect to hundreds of integrations such as shipping, fulfillment, and print on demand.
- Customizable Orders: Fully Adjustable - There's a solution for every distinct order process.
Keywords
ecommerce automation Shopify appsfulfillment automation Shopify appsPOD integrations Shopify appsorder automation Shopify appscustomizable order workflow Shopify appsrules engine Shopify appsautomated shipping Shopify appsprint on demand Shopify appsmulti-channel fulfillment Shopify appsorder management Shopify appsShopify fulfillment integrationsautomated order processing Shopify appsecommerce integrations Shopify appsShopify workflow automation
Key features
- Automate order workflows using customizable rules for any criteria.
- Connect seamlessly with 300+ shipping, fulfillment, and printing services.
- Customize every step of order processing to fit unique business needs.
Pricing
Order Desk pricing plans
Starter
$20 /month
- Connect up to 3 integrations
- One User
- Unlimited Automations
- Charges apply after 30-day free trial
Pro
$60 /month
- Unlimited Integrations
- Unlimited Users
- Unlimited Automations
- Charges apply after 30-day free trial
Plus
$125 /month
- Unlimited Integrations
- Unlimited Pro Stores
- Unlimited Automations
- Charges apply after 30-day free trial
Not sure which plan to pick? Discuss Starter or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Order Desk costs for each of the plan(s)
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by Order Desk are Starter, Pro, Plus.
The details of the plans are outlined below.
- Starter: the Starter plan costs $20 and has no free trial period. The plan offers a host of features, including Connect up to 3 integrations, One User, Unlimited Automations, Charges apply after 30-day free trial.
- Pro: the Pro plan costs $60 and has no free trial period. The plan offers a host of features, including Unlimited Integrations, Unlimited Users, Unlimited Automations, Charges apply after 30-day free trial.
- Plus: the Plus plan costs $125 and has no free trial period. The plan offers a host of features, including Unlimited Integrations, Unlimited Pro Stores, Unlimited Automations, Charges apply after 30-day free trial.
Order Desk price summary
| Pricing summary | From $20/month |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $20, $60, $125 |
| Free trial available | No |
For further information regarding Order Desk pricing plans, see the official website.
Comparison
Top Order Desk alternatives — detailed comparison
The table below highlights the crucial differences between Order Desk and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (20 reviews) | 5.0 ★ (1 reviews) | 4.9 ★ (21 reviews) | |
| Developed by | Order Desk | Zenventory | Pipe17 Inc. Partner Account | |
| Launch date | 2 July 2015 | 28 February 2020 | 31 January 2023 | |
| Pricing | $20/month, $60/month, $125/month | $499/month | $2000/month | |
| Objective | Order Management for Custom Orders | Strong inventory control. Simple to use and works on mobile! | Order Management and Integrations for DTC, POS and B2B Sellers | |
| Categories | Orders - Other, Inventory sync | Inventory sync, Orders - Other | Orders - Other, Inventory sync | |
| Key features & highlights | ||||
| Purpose | Connect your ecommerce orders to hundreds of fulfillment and POD integrations to automate them! | A comprehensive ecommerce management platform: Combines inventory, order handling, and shipping in a single app. | Pipe17: a connection center for e-commerce that manages orders. | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 95.0% | 100.0% | 95.2% | |
| Pros |
|
|
| |
| Cons |
| — |
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 1 | 1 | |
| Free plan | Not available | Not available | Not available | |
| Free trial | No | No | No | |
| Technical information | ||||
| Rating | 4.8 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 20 | 1 | 21 | |
| Launch date | 2 July 2015 | 28 February 2020 | 31 January 2023 | |
More details about Order Desk
Product description
Order Desk is an order management application that allows traders, artists, and suppliers to automate their order processing through its Rule Builder and hundreds of integrated services. These services include marketplaces, print-on-demand fulfillment partners, shipping companies, shopping carts, CRM and many more.
AI summary
Order Desk is a highly customizable Shopify app designed to streamline order management, fulfillment, and multi-channel integration. Its core strength lies in its flexible rule-based automation system, which allows businesses to create tailored workflows for routing orders, processing fulfillment, and integrating with various sales channels and third-party services. The app supports complex operations, such as multi-warehouse routing, bundle offers, and automated tracking updates, while also providing detailed logging and scripting capabilities for invoices and communications. A standout feature is its exceptional customer support, which is frequently noted for its responsiveness, expertise, and willingness to assist with both setup and troubleshooting. However, the app’s extensive customization options come with a learning curve, requiring time to master its advanced features. Some users report billing inefficiencies in specific workflows, such as duplicated orders leading to higher costs. Despite these minor drawbacks, Order Desk is widely regarded as a powerful, cost-effective solution for businesses seeking to automate and optimize their order management processes.
Support
For any questions, concerns, or assistance with Order Desk, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Order Desk offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Order Desk are available in various languages on the Shopify app store, including English.
Order Desk support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Order Desk seamlessly integrates with are given below.
AmazonEasyPostEtsyFoxySquarespaceWooCommerce
Developer
| Name | Order Desk |
| Profile | See all apps by Order Desk |
| Website | View developer profile |
| Address | 2304 E Clifton Dr, Meridian, ID, 83642 |
Installation
How to install Order Desk on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Order Desk team.
2
The developer gets in touch
Order Desk contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
20 total reviews
Order Desk has an overall rating of 4.8 stars from a total of 20 reviews on the Shopify app store. Of these, 19 (95.0%) are positive, 0 (0.0%) are neutral, and 1 (5.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★My Storefrom United States · 17 October 2025
Excellent product and the customer support is absolutely PHENOMENAL. Paul, Cheryl and everyone I've had the pleasure of being in contact with at Order Desk support has been exceptionally responsive and has answered my questions and helped me customize my store perfectly. I could not be more pleased with Order Desk.
★★★★★DOLCE ITALIANAfrom Germany · 12 October 2023
I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.
★★★★★LPMEDfrom United States · 5 March 2023
As a 3PL, we continue to see Shopify as a popular platform. Integrating Shopify through Order Desk is exceptionally easy. The configuration options they offer and their Rule Builder tool puts a customized integration in our hands without the overhead of custom development. They are constantly improving their app to keep pace with new shopping cart features and are exceptionally attentive to needs of their users. We have been using Order Desk for Shopify and other platforms successfully and happily since 2014. Couldn’t do it without them!
★★★★★NOVEDGEfrom United States · 1 March 2023
We love it - we have been running it successfully for about 3 years and we could not work without ii.
★★★★★Lifelong Collectiblesfrom United States · 1 March 2023
Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#22
shopping cart
Total reviews
20
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
60.2% of installs
Category & keyword rankings
Position and market share today
| Keywordshopping cart | #22 | 0.0% |
| Keywordsquarespace | #25 | — |
| CategoryInventory | #28 | 0.0% |
| CategoryOrders - Other | #30 | 0.0% |
Reviews trend
Cumulative reviews · last 6 months
20 → 20 reviews · rating steady at 4.8★
Ranks #22 in 1 of 10 App Store groups tracked.Open full charts →
Order Desk FAQs
How do I install the Order Desk Shopify app?
To install Order Desk on your Shopify store, click on the Order Desk installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Order Desk on your Shopify store, then contact us now.
What are the key features of Order Desk?
The key features offered by Order Desk to Shopify store owners are:
- Use the Rules Engine to automate your orders based on any set of criteria
- Connect to hundreds of integrations—shipping, fulfillment, print on demand, etc.
- Completely Customizable—There's something for every unique order workflow
Does Order Desk integrate with other Shopify apps or tools?
Yes, Order Desk seamlessly integrates with other Shopify apps or tools, such as Use the Rules Engine to automatically manage your orders according to any criteria., Connect to hundreds of integrations such as shipping, fulfillment, and print on demand., Fully Adjustable - There's a solution for every distinct order process..
Is there a free trial available for Order Desk?
No, Order Desk does not offer any free trial.
What are the pricing plans for Order Desk?
The app offers 3 paid plans, which cost $20/month, $60/month, $125/month and have no free trial period.
How does billing work for Order Desk?
Order Desk uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Order Desk allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Order Desk offer customer support?
Yes, Order Desk offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Order Desk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Order Desk compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.8★★★★★20 reviews · 95.0% positive
Writing reviews on ShopDigest is coming soon.
- MSMy Store★★★★★
Excellent product and the customer support is absolutely PHENOMENAL. Paul, Cheryl and everyone I've had the pleasure of being in contact with at Order Desk support has been exceptionally responsive and has answered my questions and helped me customize my store perfectly. I could not be more pleased with Order Desk.
- DIDOLCE ITALIANA★★★★★
I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.
ODOrder DeskDeveloperWhat a fantastic review! Thanks for taking the time to share how Order Desk has contributed to the success of Dolce Italiana. We're honored you chose us!
- LPLPMED★★★★★
As a 3PL, we continue to see Shopify as a popular platform. Integrating Shopify through Order Desk is exceptionally easy. The configuration options they offer and their Rule Builder tool puts a customized integration in our hands without the overhead of custom development. They are constantly improving their app to keep pace with new shopping cart features and are exceptionally attentive to needs of their users. We have been using Order Desk for Shopify and other platforms successfully and happily since 2014. Couldn’t do it without them!
ODOrder DeskDeveloperYour longtime partnership means the world to us!
- NONOVEDGE★★★★★
We love it - we have been running it successfully for about 3 years and we could not work without ii.
ODOrder DeskDeveloperWe're glad to play a small part in the success of NOVEDGE!
- LCLifelong Collectibles★★★★★
Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.
ODOrder DeskDeveloperThanks for the kind words!
- RSRoar Sweden★★★★★
Everyone in Order desk team is superhelpful and without them we wouldnt have done a great start on 2023. Pretty easy step-by-step with them as help, everything is superb. Thank you!
ODOrder DeskDeveloperGlad to play a small part in your success this year!
- CACouples Apparel★★★★★
Amazing customization options with rules. We can do anything we want with orderdesk for our order workflow. They listen to us and help us achieve what we want.
ODOrder DeskDeveloperHappy to be of service, Couples Apparel team!
- TEThe Escape Mail★★★★★
Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended
ODOrder DeskDeveloperYour recommendation means a lot!
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