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Hulk NPS Post Purchase Survey Shopify App by HulkApps

The Post Purchase Survey app is ideal for collecting customer feedback after they've made a purchase. Collect important customer feedback with the Post Purchase app.

4.7 73 reviewsFreePaid from $25/month

Install in your Shopify store We pass your name, email and store domain to the HulkApps team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Hulk NPS Post Purchase Survey

Pros
  • Ease of Use: The app is straightforward to set up and use, with many users highlighting its simplicity and intuitive design.
  • Customization Options: Users appreciate the ability to tailor surveys with multiple-choice or free-text questions to fit their needs.
  • Effective Customer Support: Many reviews praise the quick and helpful responses from the support team when issues arise.
  • High Response Rate: The app consistently generates a high volume of customer feedback, providing valuable insights.
Cons
  • Limited Analytics Visualization: Several users note the lack of built-in graphical tools (e.g., pie charts) to visualize survey data easily.
  • Occasional Technical Glitches: A few reviews mention issues like dashboard loading problems or form malfunctions after updates.

Screenshots

Hulk NPS Post Purchase Survey Shopify app screenshot 1
Hulk NPS Post Purchase Survey Shopify app screenshot 2
Hulk NPS Post Purchase Survey Shopify app screenshot 3
Hulk NPS Post Purchase Survey Shopify app screenshot 4
Hulk NPS Post Purchase Survey Shopify app screenshot 5

About the app

Collect important customer feedback with the Post Purchase app.

  • App Installation: Install the Post Purchase Survey app with one click and monitor customer reviews.
  • Rapid Insight Collection: Get useful information in less than 30 seconds and ensure customer happiness.
  • Boosting Survey Responses: Include a survey on the Thank You page after purchase to increase response rates.
  • Feedback Analytics: Use our analytics dashboard to quickly respond to feedback after your purchase.
  • Conditional Logic Surveys: Make interactive surveys after a purchase using the Conditional Logic function.

Install in your Shopify store We pass your name, email and store domain to the HulkApps team so they can help install and configure the app on your store.

Keywords

post purchase survey Shopify appscustomer feedback Shopify appsthank you page survey Shopify appsconditional logic survey Shopify appsboost response rates Shopify appscustomer satisfaction survey Shopify appsdynamic survey Shopify appsanalytics dashboard Shopify appsone-click survey Shopify appstrack feedback Shopify apps

Key features

  • Install and start tracking customer feedback with just one click.
  • Collect valuable insights in under 30 seconds to ensure satisfaction.
  • Embed surveys on the Thank You page to boost response rates.

Pricing

Hulk NPS Post Purchase Survey pricing plans

Development Plan
$0 /month
  • Free for all partner development stores
  • Test the app on development store
Pro Plan
$25 /month
  • Unlimited Responses
  • White Labeled Forms (No Watermarks)
  • Export Responses as CSV
  • Required/Optional Field
  • Survey Statistics

Not sure which plan to pick? Discuss Development Plan or Pro Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Hulk NPS Post Purchase Survey costs for each of the plan(s)

The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Hulk NPS Post Purchase Survey is Development Plan. The paid plan offered by Hulk NPS Post Purchase Survey is Pro Plan.

The details of the plans are outlined below.

  • Development Plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Free for all partner development stores, Test the app on development store.
  • Pro Plan: the Pro Plan plan costs $25 and comes with a 1-day free trial period. The plan offers a host of features, including Unlimited Responses, White Labeled Forms (No Watermarks), Export Responses as CSV, Required/Optional Field, Survey Statistics, Conditional Logic.

Hulk NPS Post Purchase Survey price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of paid plan(s)$25
Free trial availableYes, for 1 day(s)

For further information regarding Hulk NPS Post Purchase Survey pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the HulkApps team so they can help install and configure the app on your store.

Comparison

Top Hulk NPS Post Purchase Survey alternatives — detailed comparison

The table below highlights the crucial differences between Hulk NPS Post Purchase Survey and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Hulk NPS Post Purchase SurveyInstall
Qikify Contact Form BuilderInstall
Hulk Contact Form BuilderInstall
Add app
General information
Ratings4.8 ★ (73 reviews)4.9 ★ (436 reviews)4.8 ★ (2,034 reviews)
Developed byHulkAppsQikify DesignHulkApps
Launch date29 August 201921 August 201911 August 2017
PricingFree, $25/monthFree, $5.99/month, $7.99/monthFree, $12.90/month, $24.90/month
ObjectiveCollect important customer feedback with the Post Purchase app.Form for contact, pre-order, form creator, and personalized field form.Make fashionable forms quickly and easily.
CategoriesForms, SurveysForms, SurveysForms, Surveys
Key features & highlights
PurposeThe Post Purchase Survey app is ideal for collecting customer feedback after they've made a purchase.Make forms to gather leads, enhance customer service, and increase sales without any coding.Create strong forms using our simple Form Builder app.
Features list
  • Install and start tracking customer feedback with just one click.
  • Collect valuable insights in under 30 seconds to ensure satisfaction.
  • Embed surveys on the Thank You page to boost response rates.
  • Create custom forms with drag-and-drop fields like checkboxes and dropdowns.
  • Display forms as popups, bubbles, or embedded widgets for flexibility.
  • Prevent spam submissions with built-in Google reCaptcha protection.
  • Create unlimited custom forms with drag-and-drop design for effortless customization.
  • Secure forms with Google reCaptcha to prevent spam and fake submissions.
  • Use conditional logic to dynamically adapt form fields based on user inputs.
Highlights—
  • Based in United States
  • Based in Italy
User reviews and ratings
Recommended94.5%97.9%96.5%
Pros
  • The app is straightforward to set up and use, with many users highlighting its simplicity and intuitive design.
  • Users appreciate the ability to tailor surveys with multiple-choice or free-text questions to fit their needs.
  • Many reviews praise the quick and helpful responses from the support team when issues arise.
  • The app consistently generates a high volume of customer feedback, providing valuable insights.
  • Users value the app’s free offering, which delivers essential features without cost.
  • The ability to export survey data to spreadsheets for further analysis is frequently mentioned as a key benefit.
  • The app integrates seamlessly with stores, often becoming operational within minutes.
  • Many users highlight the app’s effectiveness in tracking customer acquisition sources and improving marketing strategies.
  • The app loads quickly on order success pages, ensuring minimal disruption to the user experience.
  • Customers find the survey process quick and unobtrusive, leading to high participation rates.
  • The app is consistently praised for its intuitive and straightforward interface.
  • Users highlight the fast and hassle-free installation process.
  • Many appreciate the ability to personalize forms with various themes and fields.
  • The free version is frequently noted for its robust features and functionality.
  • The support team is commended for being helpful, quick, and efficient.
  • Users report smooth compatibility with websites and Shopify stores.
  • The app’s templates and layouts are praised for their clean and professional appearance.
  • The app is described as stable and effective for contact form needs.
  • The interface is lauded for being easy to navigate, even for non-tech-savvy users.
  • Many users note improved customer interaction and lead generation.
  • Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • Frequently highlighted for its intuitive interface and straightforward setup process.
  • Users appreciate the extensive functionality available without a paid subscription.
  • Offers a high level of flexibility in form design and branding.
  • The app is noted for its quick loading and smooth operation.
  • Forms are described as sleek and matching store branding.
  • Users report consistent and dependable form functionality.
  • Simplifies form creation for users of all technical levels.
  • Forms work well on various screen sizes and platforms.
Cons
  • Several users note the lack of built-in graphical tools (e.g., pie charts) to visualize survey data easily.
  • A few reviews mention issues like dashboard loading problems or form malfunctions after updates.
  • Users express frustration over the inability to delete multiple survey responses at once.
  • Some users feel the app lacks advanced features, such as survey previews or conditional logic for new vs. returning customers.
  • A few non-English users highlight the need for better multilingual support in survey settings.
  • A few reviewers mention the lack of non-English language options.
  • A small number of users report difficulties in reaching customer service.
  • Some users noted restrictions that may require upgrading.
  • A few reports of difficulties embedding forms on certain websites.
  • Mentioned as a minor drawback by some users.
  • A small number of users needed initial support to understand advanced features.
  • Rare instances where forms didn’t display correctly after theme updates.
Pricing and plans
Total pricing plans233
Free planAvailableAvailableAvailable
Free trialYes, for 1 day(s)Yes, for 7 day(s)Yes, for 3 day(s)
Technical information
Rating4.8 ★4.9 ★4.8 ★
Total reviews734372,059
Launch date29 August 201921 August 201911 August 2017

More details about Hulk NPS Post Purchase Survey

Product description

The HulkApps NPS Post Purchase Survey app allows users to create custom surveys and gather customer feedback to improve satisfaction and loyalty. Businesses can utilize the collected data from these surveys to make informed decisions.

AI summary

This Shopify app is a free, lightweight tool designed to collect post-purchase customer feedback, offering customizable surveys with multiple-choice or free-text options. It excels in simplicity, quick setup, and seamless integration, enabling merchants to gather actionable insights on customer preferences, marketing attribution, and shopping experience pain points. Key strengths include its intuitive interface, high response rates, and efficient customer support, which resolves issues promptly. The app allows data export for further analysis and supports multilingual customization, though some users note limitations in built-in analytics, such as the lack of visual data representations like charts or graphs. A few reported occasional technical glitches, such as dashboard loading issues or form malfunctions after updates, though these are typically resolved with support assistance. While the app is highly effective for basic feedback collection, advanced features like automated survey filtering or enhanced analytics may require a paid upgrade. Overall, it provides significant value for businesses seeking straightforward, cost-free customer insights.

Support

For any questions, concerns, or assistance with Hulk NPS Post Purchase Survey, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Hulk NPS Post Purchase Survey are available in various languages on the Shopify app store, including Danish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, Spanish, Urdu, Arabic, and Hebrew.

Hulk NPS Post Purchase Survey support information in a nutshell
Support emailhelp@hulk-support.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportDanish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, Spanish, Urdu, Arabic, and Hebrew
Integration

The list of top Shopify apps, features or software tools that Hulk NPS Post Purchase Survey seamlessly integrates with are given below.

CheckoutCustomer accountsShopify AdminGoogle sheetsHulkAppsRechargeSlack
Developer
NameHulkApps
ProfileSee all apps by HulkApps
WebsiteView developer profile
Address1 Kingdom Street, Paddington Central, London, ENG, W2 6BD

Installation

How to install Hulk NPS Post Purchase Survey on your Shopify store

1

Send your details

Your name, email and store domain go straight to the HulkApps team.

2

The developer gets in touch

HulkApps contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.7
★★★★★
73 total reviews
564
45
31
20
13

Hulk NPS Post Purchase Survey has an overall rating of 4.7 stars from a total of 73 reviews on the Shopify app store. Of these, 69 (94.5%) are positive, 1 (1.4%) are neutral, and 3 (4.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Hoppy's Garden Artfrom United States · 30 March 2026

Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!

★★★★★Ellie and Macfrom United States · 14 December 2025

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

★★★★★Abacus Sportswear USfrom United States · 11 November 2025

They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

★★★★★Anthos Craftsfrom Greece · 23 May 2025

Great app, very useful and simple. Very quick and efficient service. And it is free!

★★★★★The Real Leather Companyfrom United Kingdom · 24 January 2024

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

Install in your Shopify store We pass your name, email and store domain to the HulkApps team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#7
post purchase survey
Total reviews
74
▲ 1 vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
US
65.9% of installs · ▲ 4.51%

Category & keyword rankings

Position and market share today

Keywordpost purchase survey#70.2% ▲0.1
Keywordenquire#120.1% ▲0.0
Collectionthank-you-order-status-fields-forms-surveys#141.2% ▲0.4
KeywordCustom JavaScript#170.0% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

72 → 74 reviews · rating steady at 4.7★
Ranks #7 in 1 of 10 App Store groups tracked.Open full charts →

Hulk NPS Post Purchase Survey FAQs

How do I install the Hulk NPS Post Purchase Survey Shopify app?
To install Hulk NPS Post Purchase Survey on your Shopify store, click on the Hulk NPS Post Purchase Survey installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Hulk NPS Post Purchase Survey on your Shopify store, then contact us now.
What are the key features of Hulk NPS Post Purchase Survey?

The key features offered by Hulk NPS Post Purchase Survey to Shopify store owners are:

  • Run post purchase surveys on Checkout, Thank You and Order Status pages.
  • Conditional logic personalizes each survey question based on prior answers.
  • NPS and rating scores reveal customer satisfaction, behavior & preferences.
  • Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
  • Export responses or sync survey answers to Slack and Google Sheets.
Does Hulk NPS Post Purchase Survey integrate with other Shopify apps or tools?

Yes, Hulk NPS Post Purchase Survey seamlessly integrates with other Shopify apps or tools, such as Install the Post Purchase Survey app with one click and monitor customer reviews., Get useful information in less than 30 seconds and ensure customer happiness., Include a survey on the Thank You page after purchase to increase response rates..

Is there a free trial available for Hulk NPS Post Purchase Survey?

Yes, Hulk NPS Post Purchase Survey offers a 1-day free trial on all its paid plans.

What are the pricing plans for Hulk NPS Post Purchase Survey?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $25/month, and comes with a 1-day free trial period.

How does billing work for Hulk NPS Post Purchase Survey?

Hulk NPS Post Purchase Survey uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Hulk NPS Post Purchase Survey allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Hulk NPS Post Purchase Survey offer customer support?

Yes, Hulk NPS Post Purchase Survey offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Hulk NPS Post Purchase Survey compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the HulkApps team so they can help install and configure the app on your store.

.myshopify.com
4.7★★★★★73 reviews · 94.5% positive

Writing reviews on ShopDigest is coming soon.

  • HG
    Hoppy's Garden ArtUnited States · 30 Mar 2026
    ★★★★★

    Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!

    HU
    HulkAppsDeveloper29 Jun 2020

    Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!Please let us know if we can help with anything else!

  • EA
    Ellie and MacUnited States · 14 Dec 2025
    ★★★★★

    Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

  • AS
    Abacus Sportswear USUnited States · 11 Nov 2025
    ★★★★★

    They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

  • AC
    Anthos CraftsGreece · 23 May 2025
    ★★★★★

    Great app, very useful and simple. Very quick and efficient service. And it is free!

    HU
    HulkAppsDeveloper22 Sep 2025

    Thank you for sharing your feedback! Your support means a lot to us at HulkApps.

  • TR
    The Real Leather CompanyUnited Kingdom · 24 Jan 2024
    ★★★★★

    Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

  • MU
    Moccamaster USAUnited States · 8 Nov 2023
    ★★★★★

    Works great for us, has lots of customization choices, and is very competitively priced.

    HU
    HulkAppsDeveloper4 Dec 2023

    We're thrilled to hear that our Hulk NPS Post Purchase Survey is working great for you and that you're finding the customization options beneficial. It makes us very happy to know that you find the pricing competitive too. We at HulkApps strive to provide a great product at a fantastic price. Thank you for the 5-star rating!Your feedback is immensely valued, and it boosts our team's spirits to work harder and continue delivering excellent service.Best Wishes,The HulkApps Team

  • GU
    Gozney USUnited States · 1 Aug 2023
    ★★★★★

    Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

    HU
    HulkAppsDeveloper30 Aug 2023

    Thank you for taking the time to leave a review for our app. We are so happy to hear that you have enjoyed using our app and that it has been useful for you! We are always looking to make improvements and your feedback is invaluable for that. If you ever have any further suggestions or comments, please let us know. Thank you again for your support.

  • VE
    Visor Extranet SuomiFinland · 7 Jun 2023
    ★★★★★

    Hyvin toimii ja helppo asentaa. Hyvin toimii ja helppo asentaa. Hyvin toimii ja helppo asentaa. Hyvin toimii ja helppo asentaa.

    HU
    HulkAppsDeveloper7 Jun 2023

    Kiitos palautteesta!

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