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POWR: Customer Comments Shopify App by POWR.io

Collect customer feedback and reviews to display on your website and boost customer trust. Show comments and reviews to boost customer trust.

4.4 27 reviewsFreePaid from $5.94/month

Install in your Shopify store We pass your name, email and store domain to the POWR.io team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of POWR: Customer Comments

Pros
  • Exceptional Customer Support: Quick, attentive, and helpful responses with a willingness to go above and beyond.
  • Ease of Installation: Simple and straightforward setup process, often highlighted as intuitive.
  • User-Friendly Interface: Clean, intuitive design that is easy to navigate and customize.
  • Positive Impact on Business: Enhances customer engagement, builds trust, and improves product visibility.
Cons
  • Technical Glitches: Frequent reports of bugs, including loading issues and inconsistent link functionality.
  • Poor Dashboard Design: Confusing layout and unclear terminology make advanced features difficult to use.

Screenshots

POWR: Customer Comments Shopify app screenshot 1
POWR: Customer Comments Shopify app screenshot 2
POWR: Customer Comments Shopify app screenshot 3
POWR: Customer Comments Shopify app screenshot 4
POWR: Customer Comments Shopify app screenshot 5

About the app

Show comments and reviews to boost customer trust.

  • Pre-post comment moderation: Comment moderation - allow or disallow comments before publishing.
  • Real-time comment updates: Get immediate email notifications for all new comments.
  • No Login Commenting: Don't allow anonymous comments without signing in.
  • Successful Auto-responder: Success message from automatic reply system
  • CTA Button Customization: Customize the colors, fonts, and style of your CTA button.

Install in your Shopify store We pass your name, email and store domain to the POWR.io team so they can help install and configure the app on your store.

Keywords

customer comments Shopify appsreviews and feedback Shopify appssocial proof Shopify appsmoderate comments Shopify appsimage uploads Shopify appsauto-responder Shopify appsopen threads Shopify appscomments placement Shopify appsproduct page comments Shopify appsblog comments Shopify appstrust building Shopify appscustomer feedback Shopify apps

Key features

  • Moderate comments before publishing to maintain quality and relevance.
  • Allow customers to upload images with their comments for added authenticity.
  • Customize auto-reply messages to engage customers instantly.

Pricing

POWR: Customer Comments pricing plans

Free
$0 /month
  • 1 admin account
  • Up to 30 comments per month
  • Undo/redo edits
  • 24/7 email support
Starter
$5.94 /month
  • All Free features +
  • Unlimited comments per month
  • 2 email admin accounts
  • Allow anonymous commenting
  • Advanced comment sorting options
Pro
$14.19 /month
  • All Starter features +
  • 3 email admin accts
  • Manual comment approval
  • Custom CSS
  • Allow replies to comments
Business
$98.99 /month
  • All Pro features +
  • All advanced features unlocked
  • Unlimited access to 60+ POWR apps like,
  • Contact Form
  • Popup

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here’s an overview of POWR: Customer Comments costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by POWR: Customer Comments is Free. The paid plans offered by POWR: Customer Comments are Starter, Pro, Business.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 1 admin account, Up to 30 comments per month, Undo/redo edits, 24/7 email support.
  • Starter: the Starter plan costs $5.94 and has no free trial period. The plan offers a host of features, including All Free features +, Unlimited comments per month, 2 email admin accounts, Allow anonymous commenting, Advanced comment sorting options, Instant email alerts, Live chat with POWR support team.
  • Pro: the Pro plan costs $14.19 and has no free trial period. The plan offers a host of features, including All Starter features +, 3 email admin accts, Manual comment approval, Custom CSS, Allow replies to comments, Unable comment upvoting.
  • Business: the Business plan costs $98.99 and has no free trial period. The plan offers a host of features, including All Pro features +, All advanced features unlocked, Unlimited access to 60+ POWR apps like,, Contact Form, Popup, Instagram Feed, Countdown Timer, and more.

POWR: Customer Comments price summary

Pricing summaryFree plan available
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$5.94, $14.19, $98.99
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the POWR.io team so they can help install and configure the app on your store.

Comparison

Top POWR: Customer Comments alternatives — detailed comparison

The table below highlights the crucial differences between POWR: Customer Comments and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
POWR: Customer CommentsInstall
Reputon Google ReviewsInstall
Ali Reviews:AI Review ImporterInstall
Add app
General information
Ratings3.8 ★ (27 reviews)5.0 ★ (1,548 reviews)2.7 ★ (9 reviews)
Developed byPOWR.ioReputonInnovation Labs.
Launch date14 September 201510 March 202025 September 2023
PricingFree, $5.94/month, $14.19/month, $98.99/monthFree, $6.99/monthFree, $39/month, $59/month, $99/month
ObjectiveShow comments and reviews to boost customer trust.App for Google customer reviews. Brings in reviews & feedback.—
CategoriesProduct reviews, Social proofProduct reviews, Social proofProduct reviews, Social proof
Key features & highlights
PurposeCollect customer feedback and reviews to display on your website and boost customer trust.App to import Google reviews. Add testimonials and various widgets to your shop.Collect unlimited product reviews, star ratings, testimonials with photos & videos
Features list
  • Moderate comments before publishing to maintain quality and relevance.
  • Allow customers to upload images with their comments for added authenticity.
  • Customize auto-reply messages to engage customers instantly.
  • Automatically import and showcase Google reviews and testimonials directly on your website.
  • Display customer review photos for enhanced authenticity and visual credibility.
  • Choose from multiple widget styles like carousel, grid, masonry, and compact badges.
  • Import reviews from AliExpress, Amazon, and other platforms effortlessly.
  • Customize review widgets to match your store’s branding.
  • Display photo reviews to boost authenticity and trust.
Highlights—
  • Based in United States
  • Based in France
User reviews and ratings
Recommended85.2%98.1%44.4%
Pros
  • Quick, attentive, and helpful responses with a willingness to go above and beyond.
  • Simple and straightforward setup process, often highlighted as intuitive.
  • Clean, intuitive design that is easy to navigate and customize.
  • Enhances customer engagement, builds trust, and improves product visibility.
  • Flexible settings allow users to tailor the app to their specific needs.
  • Many users appreciate the free tier, which provides basic functionality.
  • Works well with existing platforms like Shopify, requiring minimal adjustments.
  • Delivers immediate functionality and visible outcomes after installation.
  • Consistently reported as extremely fast and simple to install, often taking only minutes with no technical expertise required.
  • Features an intuitive design that makes navigation and operation straightforward for users of all skill levels.
  • Integrates Google reviews quickly and reliably, displaying them directly on user websites.
  • Effectively showcases positive reviews and increases customer confidence in the business, contributing to enhanced brand reputation.
  • Automated reminders and review prompts help businesses collect more customer feedback and positive reviews.
  • Offers various customization and layout choices for how reviews are shown, providing flexibility to match website design needs.
  • Clean and visually appealing widgets enhance site aesthetics and make review displays look trustworthy and credible.
  • Support team is frequently highlighted as helpful, timely, and effective in resolving queries and implementing customizations.
  • Many users note the app’s cost as reasonable or competitive relative to its benefits and features.
  • The app runs smoothly and consistently fulfills its described functionalities without major technical issues.
  • The app is praised for its intuitive and easy-to-navigate design.
  • Many users appreciate the free version and its usefulness for managing reviews.
  • The app helps streamline review imports and sentiment analysis, saving time.
  • Users report increased sales and customer trust due to imported reviews.
  • Several reviews highlight responsive and empathetic support from the team.
  • Automated response templates and sentiment analysis improve customer interactions.
  • Users trust the imported reviews as genuine and beneficial for their stores.
Cons
  • Frequent reports of bugs, including loading issues and inconsistent link functionality.
  • Confusing layout and unclear terminology make advanced features difficult to use.
  • Repetitive tasks like saving and republishing are required for simple actions.
  • Standard troubleshooting advice (e.g., clearing cache) often fails to resolve problems.
  • Some users experience frequent or persistent prompts to submit feedback, which can be disruptive to workflow.
  • Users managing more than one Google business location mention insufficient options for displaying or managing multiple locations.
  • Dissatisfaction with the frequency of review updates (e.g., 36-hour refresh), with requests for more frequent updates.
  • Some confusion exists regarding the differences between related apps or features, making initial selection more difficult.
  • Users note a lack of clear analytics or methods to directly measure the app's effectiveness on visitor trust or conversion rates.
  • Multiple users report being charged after canceling or uninstalling the app.
  • Free users encounter limitations, with essential features locked behind a paywall.
  • Some users experienced errors during review imports and difficulties with advertised functionalities.
Pricing and plans
Total pricing plans424
Free planAvailableAvailableAvailable
Free trialNoYes, for 7 day(s)Yes, for 7 day(s)
Technical information
Rating3.8 ★5.0 ★2.7 ★
Total reviews271,5589
Launch date14 September 201510 March 202025 September 2023

More details about POWR: Customer Comments

Product description

Displaying customer reviews and comments about your business increases consumer confidence and often leads to more frequent purchases. These insights should be used to enhance the overall user experience and product selection in your store.

AI summary

This Shopify app enables store owners to integrate customer reviews, comments, and ratings into their websites, fostering engagement and trust. Its strengths include ease of installation, a user-friendly interface, and robust customization options, allowing seamless integration with various themes. The app offers both free and paid plans, with features like spam filtering and multi-language support. Customer support is frequently highlighted as responsive and helpful, often providing detailed assistance and solutions for customization requests. However, some limitations include occasional technical glitches, such as inconsistent comment loading or link functionality, and a dashboard that may be unintuitive for beginners. The free version has restricted features, and users must upgrade for full functionality. Additionally, commenters must create separate accounts rather than using existing store credentials. While generally reliable, performance inconsistencies and occasional billing or support issues have been reported. Overall, the app is well-suited for businesses seeking an accessible tool to enhance customer interaction, though improvements in stability and usability could further strengthen its appeal.

Support

For any questions, concerns, or assistance with POWR: Customer Comments, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, POWR: Customer Comments offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the POWR: Customer Comments are available in various languages on the Shopify app store, including English.

POWR: Customer Comments support information in a nutshell
Support emailappsupport@powr.io
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that POWR: Customer Comments seamlessly integrates with are given below.

Shopify Admin
Developer
NamePOWR.io
ProfileSee all apps by POWR.io
WebsiteView developer profile
Address44 Tehama Street, San Francisco, CA, 94105

Installation

How to install POWR: Customer Comments on your Shopify store

1

Send your details

Your name, email and store domain go straight to the POWR.io team.

2

The developer gets in touch

POWR.io contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.4
★★★★☆
27 total reviews
520
43
31
21
12

POWR: Customer Comments has an overall rating of 4.4 stars from a total of 27 reviews on the Shopify app store. Of these, 23 (85.2%) are positive, 1 (3.7%) are neutral, and 3 (11.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Stori Footwearfrom United States · 20 April 2026

Great service. Connected to chat and as connected with in minutes. Was talking to a real person.

★★★★★Little Cotton Bendfrom United States · 21 June 2025

Great app! Easy to use! I highly suggest this add on to all users! AMAZING

★★★★★OneBuySwapSellfrom Australia · 20 November 2024

Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10

★★★★★Celtic Fairfrom Canada · 4 October 2024

My experience with POWr has been nothing but positive. They’ve been kind, supportive and very helpful. Their customer service is exceptional and they work very hard to ensure that you receive a high quality product. Thanks, POWr!

★★★★★BAR TIMES SELECTfrom Japan · 8 August 2024

My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

Install in your Shopify store We pass your name, email and store domain to the POWR.io team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
27
No change vs 30 days ago
Average rating
4.4 ★
0.00 vs 30 days ago
Top market
JP
Share of installs unavailable

Reviews trend

Cumulative reviews · last 6 months

27 → 27 reviews · rating steady at 4.4★
No App Store groups tracked yet.Open full charts →

POWR: Customer Comments FAQs

How do I install the POWR: Customer Comments Shopify app?
To install POWR: Customer Comments on your Shopify store, click on the POWR: Customer Comments installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install POWR: Customer Comments on your Shopify store, then contact us now.
What are the key features of POWR: Customer Comments?

The key features offered by POWR: Customer Comments to Shopify store owners are:

  • Moderate comments: Approve or deny new comments before posting
  • Image uploads: Allow customer to add images for more social proof
  • Auto-responder: Customize your auto-reply success messaging
  • Open threads: Set up commenting threads for more open discussions
  • Comments placement: Add to custom locations like product page or your blog
Does POWR: Customer Comments integrate with other Shopify apps or tools?

Yes, POWR: Customer Comments seamlessly integrates with other Shopify apps or tools, such as Comment moderation - allow or disallow comments before publishing., Get immediate email notifications for all new comments., Don't allow anonymous comments without signing in..

Is there a free trial available for POWR: Customer Comments?

No, POWR: Customer Comments does not offer any free trial.

What are the pricing plans for POWR: Customer Comments?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $5.94/month, $14.19/month, $98.99/month and have no free trial period.

How does billing work for POWR: Customer Comments?

POWR: Customer Comments uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, POWR: Customer Comments allows its subscribers to cancel or upgrade their subscription plan at any time.

Does POWR: Customer Comments offer customer support?

Yes, POWR: Customer Comments offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, POWR: Customer Comments offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is POWR: Customer Comments compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Reputon Google ReviewsBuilt for Shopify
by Reputon

App for Google customer reviews. Brings in reviews & feedback.

Free to install · From $6.99/mo · 7d trial
★ 5.0 (1.5K)
Ali Reviews:AI Review Importer
by Innovation Labs.

Free plan · From $39/mo · 7d trial
★ 2.7 (9)
Judge.me Ali Reviews ImporterBuilt for Shopify
by Judge.me

Bring in reviews from AliExpress for your dropshipping items.

Free
★ 4.9 (239)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the POWR.io team so they can help install and configure the app on your store.

.myshopify.com
4.4★★★★☆27 reviews · 85.2% positive

Writing reviews on ShopDigest is coming soon.

  • SF
    Stori FootwearUnited States · 20 Apr 2026
    ★★★★★

    Great service. Connected to chat and as connected with in minutes. Was talking to a real person.

  • LC
    Little Cotton BendUnited States · 21 Jun 2025
    ★★★★★

    Great app! Easy to use! I highly suggest this add on to all users! AMAZING

  • ON
    OneBuySwapSellAustralia · 20 Nov 2024
    ★★★★★

    Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10

  • CF
    Celtic FairCanada · 4 Oct 2024
    ★★★★★

    My experience with POWr has been nothing but positive. They’ve been kind, supportive and very helpful. Their customer service is exceptional and they work very hard to ensure that you receive a high quality product. Thanks, POWr!

  • BT
    BAR TIMES SELECTJapan · 8 Aug 2024
    ★★★★★

    My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

  • BF
    Black ForestUnited States · 30 Apr 2024
    ★★★★★

    Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration.Totally recommend this if you need an easy way to add comments to your site.

    PO
    POWR.ioDeveloper3 May 2024

    Thank you so much for such wonderful feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team.You're always welcome to contact us again anytime for any questions, concerns or suggestions, we'd love to hear from you again :)

  • SW
    SwakTürkiye · 20 Dec 2022
    ★★★★★

    good güzel iyi harika falan filan aga ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

  • BL
    Blue Leaf Natural SkincareUnited States · 14 Jul 2021
    ★★★★★

    This app is super dope. I recommend using it to show customers your product is worth purchasing. Anyone looking for a great app use this.

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