PMO: ProtectMyOrder Shopify App by ProtectMyOrder

Offer shipping insurance: reassure your customers and increase average order value. Elevate customer confidence & generate additional revenue

5.0 14 reviewsFree

Pros and cons

Pros and cons of PMO: ProtectMyOrder

Pros
  • Revenue Generation: The app significantly boosts profit margins and increases average order value.
  • Seamless Setup: Quick and easy installation process, often completed in under 5 minutes.
  • Responsive Support: The team provides excellent customer service and swift issue resolution.
  • Customer Confidence: Enhances buyer trust and security, particularly for international shipments.
Cons
  • Theme Compatibility: Some users reported initial setup challenges due to theme conflicts.

Screenshots

PMO: ProtectMyOrder Shopify app screenshot 1
PMO: ProtectMyOrder Shopify app screenshot 2
PMO: ProtectMyOrder Shopify app screenshot 3
PMO: ProtectMyOrder Shopify app screenshot 4
PMO: ProtectMyOrder Shopify app screenshot 5

About the app

Elevate customer confidence & generate additional revenue

  • Profit Upselling: Increase your income and profit by upselling order protection.
  • Boosting Conversions: Boost sales by making customers feel secure.
  • Customer Compensation: Balance out the expense of reimbursing customers for delivery problems.

Keywords

package protection Shopify appspremium services Shopify appsincrease AOV Shopify appscheckout upsell Shopify appscustomer confidence Shopify appsrevenue boost Shopify appscustom pricing Shopify appsconversion rate Shopify appspremium checkout Shopify appsorder protection Shopify apps

Key features

  • Upsell premium services like shipping protection with minimal setup effort.
  • Customize pricing, titles, and visuals to match your brand.
  • Boost conversions by offering customers peace of mind at checkout.

Pricing

PMO: ProtectMyOrder pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of PMO: ProtectMyOrder costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by PMO: ProtectMyOrder is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

PMO: ProtectMyOrder price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding PMO: ProtectMyOrder pricing plans, see the official website.

Comparison

Top PMO: ProtectMyOrder alternatives — detailed comparison

The table below highlights the crucial differences between PMO: ProtectMyOrder and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings5.0 ★ (12 reviews)4.7 ★ (396 reviews)5.0 ★ (760 reviews)
Developed byProtectMyOrderNavidium AppsXCOTTON CO.
Launch date14 June 202326 November 20217 August 2024
PricingFreeFree, $29.99/month, $49.99/month, $99.99/monthFree
ObjectiveElevate customer confidence & generate additional revenueProtection for Your Order | Alternate Shipping Insurance | Upsell in Shopping CartSolutions of shipping protection, return and extended warranty
CategoriesWarranties and insuranceUpsell and cross-sell, Warranties and insuranceWarranties and insurance, Returns and exchanges
Key features & highlights
PurposeOffer shipping insurance: reassure your customers and increase average order value.Drop shipping insurance apps and handle your own shipping protection program as an additional service.Protect orders with shipping protection, extended warranty, fast claims & flexible solutions.
Features list
  • Upsell premium services like shipping protection with minimal setup effort.
  • Customize pricing, titles, and visuals to match your brand.
  • Boost conversions by offering customers peace of mind at checkout.
  • Offset lost or damaged shipment costs by upselling digital products in the cart.
  • Retain 100% of shipping protection fees and profit when claims are low.
  • Automate claims processing with a dedicated portal and one-click refunds/reorders.
  • AI-powered customer service reduces return rates for sellers.
  • Global return warehouses streamline reverse logistics for businesses.
  • Handles disposal of returned items to recover residual value.
Highlights——
  • Based in United States
User reviews and ratings
Recommended100.0%96.5%100.0%
Pros
  • The app significantly boosts profit margins and increases average order value.
  • Quick and easy installation process, often completed in under 5 minutes.
  • The team provides excellent customer service and swift issue resolution.
  • Enhances buyer trust and security, particularly for international shipments.
  • Merchants retain fees and profits from shipping protection instead of losing them to third-party providers.
  • Businesses handle claims and reshipments directly, improving customer experience and satisfaction.
  • Quick and helpful customer service, including personalized assistance from the development team.
  • Smooth and fast setup process with minimal technical hurdles.
  • Flexibility to tailor shipping protection plans to specific business needs.
  • Intuitive interface for both merchants and customers, simplifying claims and refunds.
  • Many customers choose shipping protection, generating additional revenue.
  • Funds collected offset losses from damaged, lost, or stolen packages.
  • Merchants approve claims without third-party delays or denials.
  • App runs efficiently without slowing down store performance.
  • The app resolves claims quickly, reducing workload and improving efficiency.
  • Users highlight the team's quick and professional responses to inquiries.
  • The app integrates effortlessly with e-commerce platforms, enhancing workflow.
  • Displaying insurance options boosts buyer confidence and reduces disputes.
  • The intuitive design simplifies setup and daily use.
  • Flexible options cater to diverse product and delivery needs.
  • Transparent pricing and reduced after-sales issues provide value.
  • Effective coverage for lost or damaged shipments minimizes merchant risk.
  • Higher conversion rates and customer satisfaction are frequently noted.
  • Actionable data helps optimize sales and operational decisions.
Cons
  • Some users reported initial setup challenges due to theme conflicts.
  • Occasional technical glitches reported, though quickly addressed by support.
  • Rare instances of checkout disruptions, requiring developer intervention.
  • Some merchants noted the service fee as steep, despite overall profitability.
  • Shipping protection appears as a top product with no filtering option.
  • Some users note higher costs for insuring premium products.
  • Absence of non-English options may limit global usability.
  • Not all customers choose insurance, leaving some orders unprotected.
Pricing and plans
Total pricing plans140
Free planAvailableAvailableNot available
Free trialNoNoNo
Technical information
Rating5.0 ★4.7 ★5.0 ★
Total reviews14404803
Launch date14 June 202326 November 20217 August 2024

More details about PMO: ProtectMyOrder

Product description

ProtectMyOrder is a service that allows merchants to offer shipping protection as an upsell, providing customers with ensured refunds or reships if any issues occur with their order. Merchants retain 91% of the shipping protection revenue, typically increasing their profit margin by 10% as most of the revenue feeds directly into their bottom line.

AI summary

The ProtectMyOrder app is a Shopify solution designed to enhance profit margins by offering shipment protection at checkout, benefiting both merchants and customers. It provides a seamless integration, often requiring minimal setup time, and includes features like revenue sharing, where merchants retain a portion of the protection fees. The app boosts average order value (AOV) and customer confidence, particularly for international shipments, while reducing reliance on third-party claims processes. Its strengths include responsive customer support, quick installation, and a user-friendly interface, with many merchants reporting immediate revenue increases and high customer opt-in rates. However, some themes may require additional customization for optimal functionality. The app is particularly effective for businesses seeking to offset shipping costs and streamline dispute resolution without external dependencies. No significant customer complaints or operational issues are noted in the reviews.

Support

For any questions, concerns, or assistance with PMO: ProtectMyOrder, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the PMO: ProtectMyOrder are available in various languages on the Shopify app store, including English.

PMO: ProtectMyOrder support information in a nutshell
Support emailhelp@protectmyorder.io
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that PMO: ProtectMyOrder seamlessly integrates with are given below.

CheckoutBundlesKlaviyoOrder EditingRebuyRechargeStockly
Developer
NameProtectMyOrder
ProfileSee all apps by ProtectMyOrder
WebsiteView developer profile
Address88 Balham Park Road, London, BFP, SW12 8EA

Installation

How to install PMO: ProtectMyOrder on your Shopify store

1

Send your details

Your name, email and store domain go straight to the ProtectMyOrder team.

2

The developer gets in touch

ProtectMyOrder contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
14 total reviews
514
40
30
20
10

PMO: ProtectMyOrder has an overall rating of 5.0 stars from a total of 14 reviews on the Shopify app store. Of these, 14 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Keebosfrom United States · 26 September 2024

Really great app, the team is also super responsive to any questions. Definitely suggest using the app!

★★★★★www.pet-tags.co.ukfrom United Kingdom · 9 September 2024

ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%.The support is excellent and the team set it all up.I highly recommend this app.

★★★★★motocross4ufrom United Kingdom · 2 September 2024

The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.

★★★★★Dawson Knivesfrom United States · 7 July 2024

Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

★★★★★Benji Ballfrom United States · 8 February 2024

I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
14
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
GB
56.2% of installs
No App Store groups tracked yet.Open full charts →

PMO: ProtectMyOrder FAQs

How do I install the PMO: ProtectMyOrder Shopify app?
To install PMO: ProtectMyOrder on your Shopify store, click on the PMO: ProtectMyOrder installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install PMO: ProtectMyOrder on your Shopify store, then contact us now.
What are the key features of PMO: ProtectMyOrder?

The key features offered by PMO: ProtectMyOrder to Shopify store owners are:

  • With 9 clicks, start selling premium services like package protection
  • Show to 50% of site traffic to see impact on conversion rate
  • Customise everything: pricing, titles, text and images
Does PMO: ProtectMyOrder integrate with other Shopify apps or tools?

Yes, PMO: ProtectMyOrder seamlessly integrates with other Shopify apps or tools, such as Increase your income and profit by upselling order protection., Boost sales by making customers feel secure., Balance out the expense of reimbursing customers for delivery problems..

Is there a free trial available for PMO: ProtectMyOrder?

No, PMO: ProtectMyOrder does not offer any free trial.

What are the pricing plans for PMO: ProtectMyOrder?

The app offers 1 plan that is forever-free.

How does billing work for PMO: ProtectMyOrder?

PMO: ProtectMyOrder is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, PMO: ProtectMyOrder allows its subscribers to cancel or upgrade their subscription plan at any time.

Does PMO: ProtectMyOrder offer customer support?

Yes, PMO: ProtectMyOrder offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is PMO: ProtectMyOrder compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

5.0★★★★★14 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • KE
    KeebosUnited States · 26 Sep 2024
    ★★★★★

    Really great app, the team is also super responsive to any questions. Definitely suggest using the app!

  • WW
    www.pet-tags.co.ukUnited Kingdom · 9 Sep 2024
    ★★★★★

    ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%.The support is excellent and the team set it all up.I highly recommend this app.

  • MO
    motocross4uUnited Kingdom · 2 Sep 2024
    ★★★★★

    The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.

  • DK
    Dawson KnivesUnited States · 7 Jul 2024
    ★★★★★

    Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

  • BB
    Benji BallUnited States · 8 Feb 2024
    ★★★★★

    I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

  • SU
    SutsuUnited Kingdom · 25 Jan 2024
    ★★★★★

    Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!

  • MF
    Mystery FootballUnited Kingdom · 23 Jan 2024
    ★★★★★

    The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.

  • MB
    My BreechesUnited Kingdom · 23 Aug 2023
    ★★★★★

    This app has been such an amazing addition to our website, it helps out customers feel more secure, particularly our large international customer base, and has also allowed increased our revenue so we can easily solve issues when they arise. Particularly for us, as we are a retailer not a manufacturer, it means we don't need to wait on our brands permission/ support to replace faulty items. It also means we do not have to wait on postal carriers getting back to us when parcels go missing which can be really tedious.I would highly recommend this to all online stores, it's a great feature.

    PR
    ProtectMyOrderDeveloper24 Aug 2023

    Thank you so much and we are happy you have found the app useful. Let us know if we can help with anything

About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

No commissions, no pay-to-rank placements. The best work rises because people save and follow it.

More about ShopDigest
About ShopDigest

Show the work.
Win the work.

A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

More about ShopDigest