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Quick Returns and Exchanges ↻↺ Shopify App by QuickReturns

QuickReturns is the returns, exchanges and store credit platform for growing brands. Manage returns & exchanges, RTOs & more- all in one place

5.0 61 reviewsFreePaid from $19/month

Install in your Shopify store We pass your name, email and store domain to the QuickReturns team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Quick Returns and Exchanges ↻↺

Pros
  • Excellent Customer Support: Prompt and helpful assistance, often resolving issues quickly and efficiently.
  • Feature-Rich Functionality: Comprehensive tools and customizations for managing returns and exchanges.
  • Ease of Use: Simple setup and intuitive interface, making it accessible for all users.
  • Operational Efficiency: Significant time savings and improved workflow for handling returns.
Cons
  • Limited Negative Feedback: No recurring negative themes identified in the provided reviews.

Screenshots

Quick Returns and Exchanges ↻↺ Shopify app screenshot 1
Quick Returns and Exchanges ↻↺ Shopify app screenshot 2
Quick Returns and Exchanges ↻↺ Shopify app screenshot 3
Quick Returns and Exchanges ↻↺ Shopify app screenshot 4
Quick Returns and Exchanges ↻↺ Shopify app screenshot 5
Quick Returns and Exchanges ↻↺ Shopify app screenshot 6

About the app

Manage returns & exchanges, RTOs & more- all in one place

  • Branded self-service return & exchange portal
  • Custom Return Policies, Exchange Management to Prevent Unwanted Returns
  • Automate Every Step of the Return & Exchange Journey for Customers
  • Store Credit & Back-to-Source Refunds for Fast, Flexible Returns Processing
  • Return Labels & Reverse Pickup for Seamless Return and Exchange

Install in your Shopify store We pass your name, email and store domain to the QuickReturns team so they can help install and configure the app on your store.

Keywords

Quick Returns Shopify appsEasy Exchanges Shopify appsRTO management Shopify appsCustomizable return portal Shopify appsFlexible refund options Shopify appsRevenue recovery Shopify appsSmart exchange Shopify appsReturn rules Shopify appsBranded return portal Shopify appsEmail notifications Shopify appsActionable insights Shopify appsIn-store returns Shopify appsStore credit Shopify appsLower returns Shopify appsNon-returnable items Shopify apps

Key features

  • Customize a branded return portal to match your store’s identity.
  • Automate refunds and exchanges to streamline post-purchase processes.
  • Manage RTOs efficiently with actionable insights and analytics.

Pricing

Quick Returns and Exchanges ↻↺ pricing plans

Free Forever
$0 /month
  • 10 Return & Exchanges Requests
  • Branded Return Portal
  • Unlimited Reasons
  • Unlimited logistic Partners
  • Advanced Analytics
Growth
$19 /month
  • All Free Features
  • 60 Returns & Exchanges Requests
  • Exchanges for a different product
  • Smart Exchange
  • API & Webhook access
Boost
$49 /month
  • All Growth Features
  • 300 Returns & Exchanges Requests
Scale
$99 /month
  • All Boost Features
  • 500 Returns & Exchanges Requests

Not sure which plan to pick? Discuss Free Forever or Growth plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Quick Returns and Exchanges ↻↺ costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Quick Returns and Exchanges ↻↺ is Free Forever. The paid plans offered by Quick Returns and Exchanges ↻↺ are Growth, Boost, Scale.

The details of the plans are outlined below.

  • Free Forever: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 10 Return & Exchanges Requests, Branded Return Portal, Unlimited Reasons, Unlimited logistic Partners, Advanced Analytics, Auto Tracking, Customizable Policies, Multi-item returns and exchanges.
  • Growth: the Growth plan costs $19 and has no free trial period. The plan offers a host of features, including All Free Features, 60 Returns & Exchanges Requests, Exchanges for a different product, Smart Exchange, API & Webhook access, Unlimited Automations, Team.
  • Boost: the Boost plan costs $49 and has no free trial period. The plan offers a host of features, including All Growth Features, 300 Returns & Exchanges Requests.
  • Scale: the Scale plan costs $99 and has no free trial period. The plan offers a host of features, including All Boost Features, 500 Returns & Exchanges Requests.

Quick Returns and Exchanges ↻↺ price summary

Pricing summaryFree plan available
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$19, $49, $99
Free trial availableNo

For further information regarding Quick Returns and Exchanges ↻↺ pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the QuickReturns team so they can help install and configure the app on your store.

Comparison

Top Quick Returns and Exchanges ↻↺ alternatives — detailed comparison

The table below highlights the crucial differences between Quick Returns and Exchanges ↻↺ and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Quick Returns and Exchanges ↻↺Install
ShipStation Orders & InventoryInstall
Releasit COD FeeInstall
Add app
General information
Ratings5.0 ★ (61 reviews)4.2 ★ (707 reviews)4.9 ★ (606 reviews)
Developed byQuickReturnsShipStationReleasit
Launch date28 May 202414 November 20119 July 2021
PricingFree, $19/month, $49/month, $99/month$14.99/month, $29.99/month, $349.99/monthFree, $9.99/month, $29.99/month
ObjectiveManage returns & exchanges, RTOs & more- all in one placeWherever you market your goods and no matter your shipping method, it's incredibly efficient.Apply a charge to your cash on delivery (COD) orders.
CategoriesReturns and exchanges, Operations - OtherShipping, Returns and exchangesPay later, Operations - Other
Key features & highlights
PurposeQuickReturns is the returns, exchanges and store credit platform for growing brands.Use ShipStation to send your orders, save money with reliable carriers, and simplify your operations.Add a charge and control visibility of Cash on Delivery (COD) depending on any given circumstance. Boost prepayment orders!
Features list
  • Customize a branded return portal to match your store’s identity.
  • Automate refunds and exchanges to streamline post-purchase processes.
  • Manage RTOs efficiently with actionable insights and analytics.
  • Sync orders from multiple sales channels into one centralized platform.
  • Access discounted shipping rates from top carriers like UPS and USPS.
  • Automate shipping workflows to save time and reduce manual tasks.
  • Add fixed or percentage-based fees to Cash on Delivery orders.
  • Hide or show COD based on order value, location, or customer history.
  • Exclude COD for specific products, collections, or gift cards.
Highlights——
  • Based in United States
User reviews and ratings
Recommended100.0%75.4%97.4%
Pros
  • Prompt and helpful assistance, often resolving issues quickly and efficiently.
  • Comprehensive tools and customizations for managing returns and exchanges.
  • Simple setup and intuitive interface, making it accessible for all users.
  • Significant time savings and improved workflow for handling returns.
  • Smooth compatibility with platforms like Shopify and easy onboarding.
  • Enhanced trust and satisfaction for end-users due to clear return processes.
  • The app is praised for its intuitive interface and straightforward navigation, making shipping processes quick and efficient.
  • Many users highlight the responsive and helpful customer service team, often resolving issues promptly.
  • Automation tools and batch processing significantly reduce manual work, saving users hours each week.
  • Seamless integration with multiple sales channels (Shopify, Etsy, Amazon, etc.) is frequently appreciated.
  • Users benefit from discounted shipping rates and overall cost savings compared to other platforms.
  • Features like customizable packing slips, labels, and receipts are well-received.
  • The app is noted for its stability and consistent performance in managing high order volumes.
  • Detailed analytics and reporting tools help users track shipping data and optimize operations.
  • Ability to compare and use multiple carrier services (USPS, UPS, FedEx, etc.) in one platform is valued.
  • Many users report significant improvements in productivity and operational efficiency since adopting the app.
  • Consistently praised for rapid response times, 24/7 availability, and effective issue resolution.
  • Users highlight the straightforward installation process and intuitive setup.
  • The app functions as expected, with no reported major technical issues.
  • Solves COD fee management seamlessly, with features like conditional fees and automation.
  • Support assists with tailored solutions, including theme adjustments and template edits.
  • Users appreciate the availability of a free version with useful features.
  • Works well across multiple stores, with easy replication of settings.
  • Documentation and guidance are easy to follow, reducing setup time.
  • Reduces COD-related losses and encourages prepaid orders.
  • Support team members are repeatedly mentioned by name for their expertise and patience.
Cons
  • No recurring negative themes identified in the provided reviews.
  • Frequent bugs, crashes, and syncing problems with orders and tracking information are common complaints.
  • The subscription fee is considered expensive, particularly for small businesses or low-volume shippers.
  • Users with large order volumes note missing features like automatic lowest-rate selection and HS code handling.
  • Orders sometimes take hours to sync from platforms like Shopify, causing delays in fulfillment.
  • Some users report slow, unresponsive, or ineffective support, especially for technical issues.
  • Dominant sentiment is positive, but negative feedback (especially for technical issues) was retained under Cons due to recurring complaints.
  • Retained under Cons as it was a consistent pain point for small businesses.
  • Clear negative themes with strong user feedback.
  • Some users desire support for custom payment methods beyond COD.
Pricing and plans
Total pricing plans433
Free planAvailableNot availableAvailable
Free trialNoYes, for 30 day(s)No
Technical information
Rating5.0 ★4.2 ★4.9 ★
Total reviews61707606
Launch date28 May 202414 November 20119 July 2021

More details about Quick Returns and Exchanges ↻↺

Product description

QuickReturns runs returns and exchanges end-to-end. Customers raise a request in a branded portal, choose an exchange, store credit, or a refund, and get automatic status updates. You set return windows, non-returnable items, reasons and fees per product or collection. Rules auto-approve, auto-refund and auto-issue credit so your team stops working a shared inbox. Its all in one app for all your Return & Exchange management.

AI summary

QuickReturns is a Shopify app designed to streamline return and exchange management for e-commerce stores. The app offers a range of features, including customizable return workflows, automated RTO (return-to-origin) handling, and options to convert refunds into store credits, which helps reduce refund rates. Its user-friendly interface allows for quick setup and seamless integration with Shopify, requiring minimal technical expertise. The app is praised for its robust customization options, catering to both small and large businesses with varying needs. A standout strength is its responsive and proactive customer support, which assists with setup, troubleshooting, and even personalized guidance. The app significantly improves operational efficiency by simplifying return processes for merchants and enhancing the customer experience. However, while the reviews highlight its ease of use and effectiveness, there is no explicit mention of advanced analytics or multi-language support, which could be potential limitations for some businesses. Overall, QuickReturns is positioned as a reliable and efficient solution for managing returns and exchanges on Shopify.

Support

For any questions, concerns, or assistance with Quick Returns and Exchanges ↻↺, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Quick Returns and Exchanges ↻↺ offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Quick Returns and Exchanges ↻↺ are available in various languages on the Shopify app store, including English.

Quick Returns and Exchanges ↻↺ support information in a nutshell
Support emailsupport@quickreturns.ai
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Quick Returns and Exchanges ↻↺ seamlessly integrates with are given below.

Customer accountsCanada PostEasyshipKlaviyoRoyalMailShippoUPS
Developer
NameQuickReturns
ProfileSee all apps by QuickReturns
WebsiteView developer profile
Address111, North Market Street Suite 300, San Jose, CA, 95113

Installation

How to install Quick Returns and Exchanges ↻↺ on your Shopify store

1

Send your details

Your name, email and store domain go straight to the QuickReturns team.

2

The developer gets in touch

QuickReturns contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
61 total reviews
560
41
30
20
10

Quick Returns and Exchanges ↻↺ has an overall rating of 5.0 stars from a total of 61 reviews on the Shopify app store. Of these, 61 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★OneMilefrom India · 12 October 2026

Great app to have for all returns and exchange processes, great for mid sized and small size brands. Amazing service by the support team. No complains with the team and the tool yet. Must have plugin for brands to automate their returns/exchange processes

★★★★★BOUTfrom India · 9 October 2026

*A special appreciation for Ayushi - Our Account Manager at QuickReturns*I would like to share this review specifically for Ayushi, our Account Manager at QuickReturns.Ayushi has been an exceptional support throughout. She is incredibly responsive - just a text away - and ensures that any issue we face is resolved on the same day. We have never had to experience any prolonged downtime or concern because of her proactive approach.What truly stands out is her dedication. Even beyond working hours, she personally connects and provides a solution if something critical comes up.To the entire team and founders at QuickReturns, you are fortunate to have an employee like Ayushi. It is rare to find someone who treats your company as her own and puts in such sincere effort and ownership.Highly appreciate her work and commitment. Thank you, Ayushi!

★★★★★REFURB.BIZfrom India · 1 October 2026

The Quick Returns team was excellent throughout the process.Ayushi Tyagi’s collaboration, guidance, and prompt support were particularly appreciated. Her proactive approach and willingness to assist made the overall experience smooth and effective.

★★★★★SOFTSKINfrom India · 30 September 2026

This is the Perfect app for Return management.Really appreciate the support I received from the team.

★★★★★SanskritiBySwashaafrom India · 17 September 2026

Great app for our jewellery store. Customers can now request exchanges and returns on their own, and we manage everything from one simple dashboard. Setup was quick, support is responsive, and offering exchanges has helped us keep more sales. Highly recommend!

Install in your Shopify store We pass your name, email and store domain to the QuickReturns team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
Returns and exchanges
Total reviews
61
▲ 4 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
IN
92.9% of installs · ▲ 0.26%

Category & keyword rankings

Position and market share today

KeywordReturns and exchanges#116.3% ▲9.5
CategoryOperations - Other#214.4% ▼1.1
Keywordreturn labels#212.5% ▲12.4
KeywordCustomer blocklists#317.8% ▲15.5

Reviews trend

Cumulative reviews · last 6 months

36 → 61 reviews · rating steady at 5.0★
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →

Quick Returns and Exchanges ↻↺ FAQs

How do I install the Quick Returns and Exchanges ↻↺ Shopify app?
To install Quick Returns and Exchanges ↻↺ on your Shopify store, click on the Quick Returns and Exchanges ↻↺ installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Quick Returns and Exchanges ↻↺ on your Shopify store, then contact us now.
What are the key features of Quick Returns and Exchanges ↻↺?

The key features offered by Quick Returns and Exchanges ↻↺ to Shopify store owners are:

  • Branded self-service return & exchange portal
  • Custom Return Policies, Exchange Management to Prevent Unwanted Returns
  • Automate Every Step of the Return & Exchange Journey for Customers
  • Store Credit & Back-to-Source Refunds for Fast, Flexible Returns Processing
  • Return Labels & Reverse Pickup for Seamless Return and Exchange
Does Quick Returns and Exchanges ↻↺ integrate with other Shopify apps or tools?

Quick Returns and Exchanges ↻↺ has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Quick Returns and Exchanges ↻↺?

No, Quick Returns and Exchanges ↻↺ does not offer any free trial.

What are the pricing plans for Quick Returns and Exchanges ↻↺?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $49/month, $99/month and have no free trial period.

How does billing work for Quick Returns and Exchanges ↻↺?

Quick Returns and Exchanges ↻↺ uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Quick Returns and Exchanges ↻↺ allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Quick Returns and Exchanges ↻↺ offer customer support?

Yes, Quick Returns and Exchanges ↻↺ offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Quick Returns and Exchanges ↻↺ offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Quick Returns and Exchanges ↻↺ compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

ShipStation Orders & Inventory
by ShipStation

Wherever you market your goods and no matter your shipping method, it's incredibly efficient.

From $14.99/mo · 30d trial
★ 4.2 (707)
Releasit COD FeeBuilt for Shopify
by Releasit

Apply a charge to your cash on delivery (COD) orders.

Free plan · From $9.99/mo
★ 4.9 (606)
Theme Access
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Handle passwords for every developer working on your themes.

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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the QuickReturns team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★61 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • ON
    OneMileIndia · 12 Oct 2026
    ★★★★★

    Great app to have for all returns and exchange processes, great for mid sized and small size brands. Amazing service by the support team. No complains with the team and the tool yet. Must have plugin for brands to automate their returns/exchange processes

  • BO
    BOUTIndia · 9 Oct 2026
    ★★★★★

    *A special appreciation for Ayushi - Our Account Manager at QuickReturns*I would like to share this review specifically for Ayushi, our Account Manager at QuickReturns.Ayushi has been an exceptional support throughout. She is incredibly responsive - just a text away - and ensures that any issue we face is resolved on the same day. We have never had to experience any prolonged downtime or concern because of her proactive approach.What truly stands out is her dedication. Even beyond working hours, she personally connects and provides a solution if something critical comes up.To the entire team and founders at QuickReturns, you are fortunate to have an employee like Ayushi. It is rare to find someone who treats your company as her own and puts in such sincere effort and ownership.Highly appreciate her work and commitment. Thank you, Ayushi!

  • RE
    REFURB.BIZIndia · 1 Oct 2026
    ★★★★★

    The Quick Returns team was excellent throughout the process.Ayushi Tyagi’s collaboration, guidance, and prompt support were particularly appreciated. Her proactive approach and willingness to assist made the overall experience smooth and effective.

  • SO
    SOFTSKINIndia · 30 Sep 2026
    ★★★★★

    This is the Perfect app for Return management.Really appreciate the support I received from the team.

  • SA
    SanskritiBySwashaaIndia · 17 Sep 2026
    ★★★★★

    Great app for our jewellery store. Customers can now request exchanges and returns on their own, and we manage everything from one simple dashboard. Setup was quick, support is responsive, and offering exchanges has helped us keep more sales. Highly recommend!

  • CH
    ChicloIndia · 14 Sep 2026
    ★★★★★

    I have been using quick returns for over 2months now, and honestly, the entire process was very smooth. From onboarding to my first exchange it was very well handled and very much organised.Thanks to Ayushi for providing wonderful service and replying to small small queries promptly. She has been very helpful till date. All in all quickreturn is a very simple to use platform with all the features required for a store to automate and simplify exchange process.

  • OP
    Oh PawcessUnited States · 1 Sep 2026
    ★★★★★

    Hina was incredibly patient and helpful! She guided me through the troubleshooting process step by step and made everything very easy to understand. She stayed with me throughout the entire process and carefully explained what to do at each stage. I really appreciate her patience, professionalism, and excellent customer service. Thank you so much, Hina!

  • SW
    SwashaaIndia · 14 Aug 2026
    ★★★★★

    QuickReturns has made our return and exchange process much smoother at Swashaa. It’s easy to manage requests, keeps everything organized, and saves our team a lot of time. The support team is also very helpful. Great app!

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