Rebuy Personalization Engine by Rebuy

The team and support are really helpful.Our experience with the Success Manager (in this case, Maria) made using Rebuy much easier. She helped us set up everything and include features that boosted our sales.

Rebuys team goes above and beyond, we've never received the type of support their team gives from any other app on here, across any app niche.If you get in contact with Steven or Katie, you're in great hands.They've both helped us accomplish many things that most apps support teams would just tell you to hire a dev for.Not only that, their Ai bot is hands down the most well trained out of any I've used, the Ai bot alone can handle 90% of simple CSS customizations, and even some functional tweaks via callback event settings (if it has documentation for it).While the app it's self is of course limited to some degree, and over use of the segmentation/personalization features will slow down your store, it's still a 5/5 when compared to all other available options.Context: Been using rebuy for about 2.5 years now.Thanks again guys!

I came to rebuy with a GWP campaign I needed help with. Cole Baines was my support member and did an amazing job. To say Cole went the extra mile was an understatement. He was incredibly helpful, and thorough with all he did in explaining how to create systems, following up, and even hoping on multiple calls to walk me through. I had a great experience with his help!

Rebuy has made a positive impact on our AOV and the support is excellent. I would highly recommend.

We've been using Rebuy across multiple stores (Formuland), and the experience has been outstanding — thanks especially to Janet Gomez and Max Trummer.Janet has been incredibly responsive, even during the busy BFCM season. She consistently goes above and beyond to make sure everything works smoothly, whether it's fixing BYOB configuration issues, adjusting collections, enabling features, or troubleshooting subscription upsells. Her attention to detail and willingness to jump in immediately makes a huge difference.Max has also been excellent — clear communication, fast follow-ups, and very helpful when it comes to scoping and confirming custom work. Both of them make the entire Rebuy experience feel reliable and well-supported.Rebuy’s features are powerful on their own, but the support from Janet and Max truly makes it next level. Highly recommended!