Relish AI Chatbot + ChatGPT Shopify App by Zion NG LLC

Use an AI chatbot to handle sales and customer support. You can customize responses based on the page type. Automate Customer Service, Rapid FAQ in Chat, Real-Time Chat

5.0 16 reviewsFreePaid from $9/month

Install in your Shopify store We pass your name, email and store domain to the Zion NG LLC team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Relish AI Chatbot + ChatGPT

Pros
  • Ease of Setup and Integration: The app is straightforward to configure and integrate, even for non-technical users.
  • Responsive Customer Support: The support team is highly praised for their quick, proactive, and personalized assistance.
  • Customization Capabilities: Users highlight the app's flexibility in tailoring chatbot responses and features to specific business needs.
  • Positive Impact on Business: The app has demonstrably improved sales, customer engagement, and workload efficiency.
Cons
  • Cancellation Difficulties: A few users reported challenges in canceling their subscription plans.

Screenshots

Relish AI Chatbot + ChatGPT Shopify app screenshot 1
Relish AI Chatbot + ChatGPT Shopify app screenshot 2
Relish AI Chatbot + ChatGPT Shopify app screenshot 3
Relish AI Chatbot + ChatGPT Shopify app screenshot 4
Relish AI Chatbot + ChatGPT Shopify app screenshot 5
Relish AI Chatbot + ChatGPT Shopify app screenshot 6
Relish AI Chatbot + ChatGPT Shopify app screenshot 7

About the app

Automate Customer Service, Rapid FAQ in Chat, Real-Time Chat

  • Automated live chat: Set up automatic live chat to keep your customers interested even when you're not available.
  • Easy-to-understand FAQs: Quickly responds to customer questions with easy-to-understand FAQs.
  • Personalized Campaigns: Chat campaigns customized based on customer type and page.

Install in your Shopify store We pass your name, email and store domain to the Zion NG LLC team so they can help install and configure the app on your store.

Keywords

AI chatbot Shopify appsChatGPT sales chatbot Shopify apps24/7 support chatbot Shopify appsautomated order tracking Shopify appsproduct recommendations chatbot Shopify appsexit-intent campaigns Shopify appspersonalized sales campaigns Shopify appsShopify Inbox integration appsZendesk chatbot integration Shopify appsKlaviyo chatbot integration Shopify appsRecharge subscription chatbot Shopify appsGorgias chatbot integration Shopify appsautomated returns chatbot Shopify appsorder cancellation chatbot Shopify appssales boost chatbot Shopify appsGPT powered chatbot Shopify appsno setup chatbot Shopify appsauto-train chatbot Shopify apps

Key features

  • Provides instant AI-powered product recommendations and answers customer questions 24/7.
  • Automates order tracking, cancellations, returns, and subscription changes seamlessly.
  • Drives sales with personalized campaigns, exit-intent nudges, and cart recovery.

Pricing

Relish AI Chatbot + ChatGPT pricing plans

FREE
$0 /month
  • 30 AI responses
  • 50 products
  • AI Training
  • AI Product Recommendations
  • Track Order
STARTER
$9 /month
  • 200 AI responses
  • 100 products
  • Track/Cancel/Return order
  • AI Training
  • Gorgias/ZenDesk/Klaviyo Integration
GROW
$39 /month
  • 1000 AI responses
  • 500 products
  • AI Training
  • ReCharge Integration
  • AI Subscription Order Retention Flows
PRO
$99 /month
  • 3000 AI responses
  • 2000 products
  • AI Training
  • Advanced Order Management
  • Advanced Subscription Management

Not sure which plan to pick? Discuss FREE or STARTER plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Relish AI Chatbot + ChatGPT costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Relish AI Chatbot + ChatGPT is FREE. The paid plans offered by Relish AI Chatbot + ChatGPT are STARTER, GROW, PRO.

The details of the plans are outlined below.

  • FREE: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 30 AI responses, 50 products, AI Training, AI Product Recommendations, Track Order, Shopify Inbox integration.
  • STARTER: the STARTER plan costs $9 and comes with a 14-day free trial period. The plan offers a host of features, including 200 AI responses, 100 products, Track/Cancel/Return order, AI Training, Gorgias/ZenDesk/Klaviyo Integration, NewsLetter / Exit campaigns.
  • GROW: the GROW plan costs $39 and comes with a 14-day free trial period. The plan offers a host of features, including 1000 AI responses, 500 products, AI Training, ReCharge Integration, AI Subscription Order Retention Flows.
  • PRO: the PRO plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including 3000 AI responses, 2000 products, AI Training, Advanced Order Management, Advanced Subscription Management, Review App Integrations.

Relish AI Chatbot + ChatGPT price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$9, $39, $99
Free trial availableYes, for 14 day(s)

For further information regarding Relish AI Chatbot + ChatGPT pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Zion NG LLC team so they can help install and configure the app on your store.

Comparison

Top Relish AI Chatbot + ChatGPT alternatives — detailed comparison

The table below highlights the crucial differences between Relish AI Chatbot + ChatGPT and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Relish AI Chatbot + ChatGPTInstall
Add app
General information
Ratings5.0 ★ (16 reviews)4.7 ★ (459 reviews)4.6 ★ (119 reviews)
Developed byZion NG LLCBestChatRep AI Technologies Inc.
Launch date29 January 20201 August 202318 April 2022
PricingFree, $9/month, $39/month, $99/monthFree, $30/month, $100/month, $300/monthFree, $104/month, $209/month, $368/month
ObjectiveAutomate Customer Service, Rapid FAQ in Chat, Real-Time ChatUnlimited AI Chat: Enhancing Sales and Improving ServiceProactive AI chat turns browsers into buyers & cuts tickets
CategoriesChat, Upsell and cross-sellChat, Upsell and cross-sellChat, Upsell and cross-sell
Key features & highlights
PurposeUse an AI chatbot to handle sales and customer support. You can customize responses based on the page type.Smart AI Robot: Boost sales, improve happiness, and simplify tasks.A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived.
Features list
  • Provides instant AI-powered product recommendations and answers customer questions 24/7.
  • Automates order tracking, cancellations, returns, and subscription changes seamlessly.
  • Drives sales with personalized campaigns, exit-intent nudges, and cart recovery.
  • Learns store products, policies, and pages for context-aware support.
  • Boosts conversions with AI-driven personalized product recommendations.
  • Automates customer service with smart order tracking and after-sale support.
  • Behavioral AI engages visitors proactively to boost conversion rates.
  • Generative AI handles sales and support queries to reduce tickets.
  • Custom branding ensures the chatbot matches your brand’s voice and style.
Highlights—
  • Based in United States
—
User reviews and ratings
Recommended100.0%93.5%94.4%
Pros
  • The app is straightforward to configure and integrate, even for non-technical users.
  • The support team is highly praised for their quick, proactive, and personalized assistance.
  • Users highlight the app's flexibility in tailoring chatbot responses and features to specific business needs.
  • The app has demonstrably improved sales, customer engagement, and workload efficiency.
  • The app operates smoothly with minimal technical issues reported.
  • Many users appreciate the cost-effectiveness, especially for startups and small businesses.
  • The team actively enhances the app with new functionalities based on user feedback.
  • The app is straightforward to install and configure, requiring minimal effort.
  • Handles inquiries promptly, reducing the need for human intervention.
  • Adapts rapidly to store products and policies with minimal training.
  • Provides tailored product suggestions based on customer needs.
  • Offers round-the-clock support, enhancing customer engagement.
  • Delivers advanced AI chatbot functionality at a competitive price.
  • Easily blends with Shopify stores, maintaining brand consistency.
  • Engages customers instantly, improving their shopping experience.
  • Offers valuable data to refine customer service strategies.
  • Allows tailoring of responses to match brand voice and requirements.
  • The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
  • Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
  • Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
  • The AI chatbot is commended for its ability to learn, adapt, and provide accurate, personalized responses over time.
  • The app reduces customer service workload by handling common queries, freeing up staff for more complex tasks.
  • Users appreciate the ability to tailor the chatbot’s responses and features to match their brand’s tone and needs.
  • The app provides valuable insights and reporting tools to refine customer interactions and business strategies.
  • The chatbot’s ability to assist customers outside business hours is a recurring positive theme.
  • Multiple users emphasize that the app pays for itself through increased sales and efficiency gains.
  • The development and support teams are noted for their commitment to continuous improvement and user success.
Cons
  • A few users reported challenges in canceling their subscription plans.
  • Occasionally provides incorrect details about products or policies.
  • Users report insufficient ability to restrict unwanted suggestions.
  • Some users worry about unauthorized access to internal data.
  • The bot can be intrusive or aggressive in driving sales.
  • Some users find the premium pricing for personalized or advanced features prohibitive.
  • A few reviews mention a learning curve due to the app’s extensive features and customization options.
  • A small number of users raised concerns about unclear pricing or billing practices after uninstallation.
  • The higher-tier pricing may be a barrier for smaller stores with tighter budgets.
Pricing and plans
Total pricing plans444
Free planAvailableAvailableAvailable
Free trialYes, for 14 day(s)NoYes, for 14 day(s)
Technical information
Rating5.0 ★4.7 ★4.6 ★
Total reviews16464124
Launch date29 January 20201 August 202318 April 2022

More details about Relish AI Chatbot + ChatGPT

Product description

Our 24/7 virtual shopping assistant, powered by AI, helps increase sales and automate customer service, saving time for other tasks. The assistant responds instantly to customer inquiries, manages subscriptions, and updates on orders, improving store conversions, and can refer to a human if needed.

AI summary

The app is an AI-powered Shopify chatbot designed to automate customer support and sales interactions, offering features such as 24/7 automated responses, customizable conversation flows, and integration with e-commerce workflows. Its strengths include ease of setup, intuitive configuration, and robust support for common customer queries like order tracking, product information, and FAQs. The app excels in customer support, with a highly responsive team that provides proactive assistance, custom modifications, and regular follow-ups. It also enhances sales conversions through intelligent, conversational interactions tailored to specific store needs. However, a notable limitation is the absence of a clear self-service cancellation process, which has caused frustration in isolated cases. The app is particularly effective for businesses seeking to reduce manual support workloads while maintaining a personalized customer experience. Its affordability and adaptability make it suitable for both small and large Shopify stores.

Support

For any questions, concerns, or assistance with Relish AI Chatbot + ChatGPT, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Relish AI Chatbot + ChatGPT are available in various languages on the Shopify app store, including English.

Relish AI Chatbot + ChatGPT support information in a nutshell
Support emailhello@relish.ai
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Relish AI Chatbot + ChatGPT seamlessly integrates with are given below.

ChatGPTGorgiasGPT-4oKlaviyoRechargeZenDesk
Developer
NameZion NG LLC
WebsiteView developer profile
Address1900 Camden Avenue Suite 101, San Jose, CA, 95124

Installation

How to install Relish AI Chatbot + ChatGPT on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Zion NG LLC team.

2

The developer gets in touch

Zion NG LLC contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
16 total reviews
516
40
30
20
10

Relish AI Chatbot + ChatGPT has an overall rating of 5.0 stars from a total of 16 reviews on the Shopify app store. Of these, 16 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Outdoor Galafrom Canada · 15 May 2025

The app has been solid so far, quick responses, fairly intuitive to configure. Most important is the vendor support. These guys are "5 star" quality on that front. Great price points to help emerging startup businesses. Excellent option if you're looking for a solid AI chatbot to manage your customer engagements through the site 7x24.

★★★★★NumberCfrom Kuwait · 6 March 2025

We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!

★★★★★Factory Direct Medicalfrom Canada · 17 January 2025

I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed. Would definitely recommend this app.

★★★★★Compressionsocks.cafrom Canada · 4 April 2024

This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.

★★★★★Defender Canadafrom Canada · 19 September 2023

Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.

Install in your Shopify store We pass your name, email and store domain to the Zion NG LLC team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#14
shopify inbox
Total reviews
16
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
CA
51.7% of installs

Category & keyword rankings

Position and market share today

Keywordshopify inbox#140.0%
Keywordzendesk#170.0%
Keywordchat gpt#35—
KeywordPersonalized campaigns#96—

Reviews trend

Cumulative reviews · last 6 months

16 → 16 reviews · rating steady at 5.0★
Ranks #14 in 1 of 4 App Store groups tracked.Open full charts →

Relish AI Chatbot + ChatGPT FAQs

How do I install the Relish AI Chatbot + ChatGPT Shopify app?
To install Relish AI Chatbot + ChatGPT on your Shopify store, click on the Relish AI Chatbot + ChatGPT installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Relish AI Chatbot + ChatGPT on your Shopify store, then contact us now.
What are the key features of Relish AI Chatbot + ChatGPT?

The key features offered by Relish AI Chatbot + ChatGPT to Shopify store owners are:

  • Instant GPT powered product recommendations and answer questions from users 24/7
  • Automate Order tracking, cancellation, returns and subscription order changes
  • Drives sales with nudge, exit-intent, and personalized campaigns
  • Auto-trains from catalog, pages, and store policies—no manual setup
  • Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More
Does Relish AI Chatbot + ChatGPT integrate with other Shopify apps or tools?

Yes, Relish AI Chatbot + ChatGPT seamlessly integrates with other Shopify apps or tools, such as Set up automatic live chat to keep your customers interested even when you're not available., Quickly responds to customer questions with easy-to-understand FAQs., Chat campaigns customized based on customer type and page..

Is there a free trial available for Relish AI Chatbot + ChatGPT?

Yes, Relish AI Chatbot + ChatGPT offers a 14-day free trial on all its paid plans.

What are the pricing plans for Relish AI Chatbot + ChatGPT?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $39/month, $99/month, and come with a 14-day free trial period.

How does billing work for Relish AI Chatbot + ChatGPT?

Relish AI Chatbot + ChatGPT uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Relish AI Chatbot + ChatGPT allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Relish AI Chatbot + ChatGPT offer customer support?

Yes, Relish AI Chatbot + ChatGPT offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Relish AI Chatbot + ChatGPT compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

✧AiLead: FREE AI Sales ChatbotBuilt for Shopify
by Adot Technologies Inc

Free
★ 5.0 (10)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Zion NG LLC team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★16 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • OG
    Outdoor GalaCanada · 15 May 2025
    ★★★★★

    The app has been solid so far, quick responses, fairly intuitive to configure. Most important is the vendor support. These guys are "5 star" quality on that front. Great price points to help emerging startup businesses. Excellent option if you're looking for a solid AI chatbot to manage your customer engagements through the site 7x24.

  • NU
    NumberCKuwait · 6 Mar 2025
    ★★★★★

    We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!

  • FD
    Factory Direct MedicalCanada · 17 Jan 2025
    ★★★★★

    I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed. Would definitely recommend this app.

  • CO
    Compressionsocks.caCanada · 4 Apr 2024
    ★★★★★

    This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.

  • DC
    Defender CanadaCanada · 19 Sep 2023
    ★★★★★

    Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.

  • IC
    Intelligent ChangeUnited States · 10 Aug 2023
    ★★★★★

    With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!

  • MS
    My Site PlanUnited States · 14 Jun 2023
    ★★★★★

    Relish AI is great! It has an option where we can input different variation of questions and it's easy to use. Kritika, the person who's assisting us is very nice and she's reaching out to us from time to time to check if we need help or if we have any questions about the system.

  • TT
    Turf TitanUnited States · 17 May 2023
    ★★★★★

    I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.

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