by Cleverific, Inc
Enhance customer experience by improving order editing.
From $59/mo · 14d trial
Relocate+ Order Editing Shopify App by Crowd Control
Stop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections. A self-service tool for changing addresses saves both time and money.
5.0 42 reviewsFreePaid from $19/month
Pros and cons
Pros and cons of Relocate+ Order Editing
Pros
- Time-Saving for Customer Support: Significant reduction in manual address change requests and customer service tickets.
- Self-Service Convenience: Customers can easily edit their own shipping addresses, reducing errors and improving satisfaction.
- Responsive Customer Support: Quick and helpful assistance from the support team, including bug fixes and feature requests.
- Seamless Integration: Works well with third-party platforms like ShipStation, MintSoft, and Mailchimp.
Cons
- Initial Setup Complexity: Some users noted a need for minor coding during installation.
Screenshots
About the app
A self-service tool for changing addresses saves both time and money.
- Order Restrictions: Prevent editing or canceling orders that include specific products.
- Checkout Time Limit: Restrict the time period for modifying an order after checkout.
- Order Modification Limit: Set a deadline for making changes to orders with certain products.
- Order Identification: Easily find changed orders with order tags.
Keywords
self-serve order editing Shopify appscustom order rules Shopify appsreduce order errors Shopify appslimit order edits Shopify appsrestrict order changes Shopify appsorder editing rules Shopify appsaddress editing Shopify appsproduct editing Shopify appsorder expiration rules Shopify appsedited order tags Shopify apps
Key features
- Allow customers to edit shipping addresses and rates without support contact.
- Enable customers to add or remove products from orders independently.
- Set conditional rules to control what order changes are permitted.
Pricing
Relocate+ Order Editing pricing plans
Free
$0 /month
- Enable one type of order editing
- Unlimited edits for your chosen type
- Shipping address and rate changes
- Add/remove or edit products in orders
- Order cancellations
Basic
$19 /month
- Unlimited order editing
- Enable edits to shipping details
- Items can be added, removed, or edited
- Allow order cancellations
- Order note editing
Advanced
$39 /month
- Unlimited order editing
- Time-based editing windows
- Limit edits by product and order filters
- Disable the ability to remove items from
- Monitor order editing with change logs
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Relocate+ Order Editing costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Relocate+ Order Editing is Free. The paid plans offered by Relocate+ Order Editing are Basic, Advanced.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Enable one type of order editing, Unlimited edits for your chosen type, Shipping address and rate changes, Add/remove or edit products in orders, Order cancellations, Edit order notes and gift messages.
- Basic: the Basic plan costs $19 and has no free trial period. The plan offers a host of features, including Unlimited order editing, Enable edits to shipping details, Items can be added, removed, or edited, Allow order cancellations, Order note editing, Edited orders are automatically tagged.
- Advanced: the Advanced plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited order editing, Time-based editing windows, Limit edits by product and order filters, Disable the ability to remove items from, Monitor order editing with change logs, Priority support from US-based team, White glove on-boarding, Dedicated US-based account manager.
Relocate+ Order Editing price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $19, $39 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Relocate+ Order Editing pricing plans, see the official website.
Comparison
Top Relocate+ Order Editing alternatives — detailed comparison
The table below highlights the crucial differences between Relocate+ Order Editing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (42 reviews) | 4.6 ★ (233 reviews) | 4.8 ★ (72 reviews) | |
| Developed by | Crowd Control | Cleverific, Inc | Customer First focus | |
| Launch date | 9 April 2021 | 26 February 2014 | 2 May 2016 | |
| Pricing | Free, $19/month, $39/month | $59/month, $119/month, $359/month | $4.99/month, $8.99/month, $24.99/month, $99.99/month | |
| Objective | A self-service tool for changing addresses saves both time and money. | Enhance customer experience by improving order editing. | Allow customers to quickly change, cancel, and repeat orders. | |
| Categories | Helpdesk, Order editing | Order editing, Helpdesk | Order editing, Helpdesk | |
| Key features & highlights | ||||
| Purpose | Stop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections. | Change any order details such as price, shipping and tax, and allow customers to modify their orders according to your rules. | Allow customers to modify, cancel, and repeat orders themselves for improved customer satisfaction. | |
| Features list |
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|
| |
| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 88.8% | 92.9% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 3 | 4 | |
| Free plan | Available | Not available | Not available | |
| Free trial | Yes, for 7 day(s) | Yes, for 14 day(s) | Yes, for 30 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.6 ★ | 4.8 ★ | |
| Total reviews | 42 | 233 | 70 | |
| Launch date | 9 April 2021 | 26 February 2014 | 2 May 2016 | |
More details about Relocate+ Order Editing
Product description
Relocate is a service that allows customers to modify the address or cancel orders that haven't been fulfilled, reducing customer service requests, lost parcels, and excess postage costs. This tool is accessible via the order status page, order confirmation email or their store account, and is especially useful for pre-orders, shipping delays and typos, with adjustable restrictions based on various product and order factors.
AI summary
The app enables Shopify store customers to self-edit shipping addresses and order details before fulfillment, reducing manual intervention and support tickets. Its core functionality includes seamless integration with order status pages, account portals, and third-party logistics platforms like ShipStation and MintSoft, ensuring updates are automatically reflected across systems. Strengths include a user-friendly interface, responsive customer support, and compatibility with pre-order and crowdfunding models where address changes are frequent. The app is free, offers customization options, and significantly cuts operational costs by minimizing staff involvement in address corrections. However, initial setup may require minor technical adjustments, such as coding for widget placement. While highly effective for address management, its utility is primarily limited to unfulfilled orders, and some stores may need additional features for broader order modifications. Overall, it is a reliable solution for streamlining shipping logistics and improving customer autonomy.
Support
For any questions, concerns, or assistance with Relocate+ Order Editing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Relocate+ Order Editing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Relocate+ Order Editing are available in various languages on the Shopify app store, including Czech, Danish, German, English, Spanish, French, Croatian, Indonesian, Italian, Lithuanian, Hungarian, Malay, Dutch, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Hindi, Thai, Chinese (Traditional), Chinese (Simplified), Japanese, and Korean.
Relocate+ Order Editing support information in a nutshell
| Support email | squad |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | Czech, Danish, German, English, Spanish, French, Croatian, Indonesian, Italian, Lithuanian, Hungarian, Malay, Dutch, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Hindi, Thai, Chinese (Traditional), Chinese (Simplified), Japanese, and Korean |
Integration
The list of top Shopify apps, features or software tools that Relocate+ Order Editing seamlessly integrates with are given below.
Customer accountsShopify FlowShopify AdminEasyshipRechargeShipstationStarshipit
Developer
| Name | Crowd Control |
| Profile | See all apps by Crowd Control |
| Website | View developer profile |
| Address | 66 S Main St, Unit 367, Salt Lake City, UT, 84101 |
Installation
How to install Relocate+ Order Editing on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Crowd Control team.
2
The developer gets in touch
Crowd Control contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
42 total reviews
Relocate+ Order Editing has an overall rating of 5.0 stars from a total of 42 reviews on the Shopify app store. Of these, 42 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Oscha Slingsfrom United Kingdom · 8 October 2026
App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed.
★★★★★Mockingbirdfrom United States · 2 September 2026
Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get customized advice based on our actual setup, rather than a boilerplate answer or simply a link to docs.
★★★★★CMD-Collectiblesfrom United States · 13 August 2026
CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experienceDefinitely recommended for any Shopify store that needs post order address changes
★★★★★RocketMagsfrom United States · 11 August 2026
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
★★★★★Moose Labs LLCfrom United States · 10 August 2026
UPDATE: After 1 year of use, this app is still great, and the support is still fantastic! Thanks so much! ~~ This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#5
thank-you-order-status-edit-cancel-orders
Total reviews
42
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
66.2% of installs
Category & keyword rankings
Position and market share today
| Collectionthank-you-order-status-edit-cancel-orders | #5 | 3.8% ▼0.8 |
| Keywordshipstation | #7 | 0.4% ▲0.1 |
| KeywordOrder editing | #8 | 0.2% ▼0.0 |
| KeywordEditable resources | #10 | 0.1% ▼0.2 |
Reviews trend
Cumulative reviews · last 6 months
35 → 42 reviews · rating steady at 5.0★
Ranks #5 in 1 of 10 App Store groups tracked.Open full charts →
Relocate+ Order Editing FAQs
How do I install the Relocate+ Order Editing Shopify app?
To install Relocate+ Order Editing on your Shopify store, click on the Relocate+ Order Editing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Relocate+ Order Editing on your Shopify store, then contact us now.
What are the key features of Relocate+ Order Editing?
The key features offered by Relocate+ Order Editing to Shopify store owners are:
- Reduce support tickets: let customers fix addresses, edit products, or cancel.
- Set exact time limits and rules to control what can be changed.
- Allow shoppers to swap variants or add and remove items before shipping.
- Automatically capture payments for order upgrades or shipping differences.
- Connects seamlessly with ShipStation, Recharge, and other essential tools.
Does Relocate+ Order Editing integrate with other Shopify apps or tools?
Yes, Relocate+ Order Editing seamlessly integrates with other Shopify apps or tools, such as Prevent editing or canceling orders that include specific products., Restrict the time period for modifying an order after checkout., Set a deadline for making changes to orders with certain products..
Is there a free trial available for Relocate+ Order Editing?
Yes, Relocate+ Order Editing offers a 7-day free trial on all its paid plans.
What are the pricing plans for Relocate+ Order Editing?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $19/month, $39/month, and come with a 7-day free trial period.
How does billing work for Relocate+ Order Editing?
Relocate+ Order Editing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Relocate+ Order Editing allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Relocate+ Order Editing offer customer support?
Yes, Relocate+ Order Editing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Relocate+ Order Editing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Relocate+ Order Editing compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★42 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- OSOscha Slings★★★★★
App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed.
- MOMockingbird★★★★★
Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get customized advice based on our actual setup, rather than a boilerplate answer or simply a link to docs.
- CMCMD-Collectibles★★★★★
CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experienceDefinitely recommended for any Shopify store that needs post order address changes
- RORocketMags★★★★★
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
- MLMoose Labs LLC★★★★★
UPDATE: After 1 year of use, this app is still great, and the support is still fantastic! Thanks so much! ~~ This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
- TATabu★★★★★
This app does exactly what we need it to do! Allowing customers time to make changes to their order and/or shipping address before it's processed by our warehouse saves us quite a lot of cost overtime. The support is also excellent, I reached out about a feature I'd like to see on the app and they replied instantly to confirm it's on the roadmap, and even offered to fast track it for me.
- PMPURE MAMA Skincare★★★★★
We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.
- RSRANGER STATION★★★★★
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
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