RetainIQ Shopify App
by RetainIQ Global Inc.An app for brands that allows for highly personalized email & SMS, creating a one-on-one user experience. Email Notification Templates through Klaviyo, Email Advertising.
5.0
(49)
Golfdotz, United States
The RIQ team have been nothing short of amazing to be honest. I have always kept control of our email marketing in house, and was really wondering if this was going to be the move for our 16 year old brand as performance had been strong using Omnisend. I need not have worried. Vijeta, Tarun and the entire team have been truly a pleasure to work with. The team also transitioned us over to Klaviyo which was going to be a chore to manage and yet needs trust and security. They made it a breeze. Let's face it as entrepreneurs we like to do things our way and sometimes time is not spent effectively. Newsletter creation and design is a case in point. RIQ are easy to work with, and produce quality results over and over. They are also more organized than I am (sorry guys!) and after getting to know our style and "voice" I only have to supply minimal input. Results have been strong and I wholeheartedly say give this team a try. First class customer service and responsiveness, combined with trust performance and also lovely people to work with. 5 Stars.
Install in your Shopify Store
RetainIQ Charts
Track RetainIQ's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of RetainIQ
Pros
Exceptional Customer Support: The team is highly responsive, proactive, and provides personalized assistance, often going above and beyond to ensure smooth onboarding and ongoing support.
Effective Email Marketing Tools: The app’s features, such as personalized email blocks and AI-driven flows, significantly improve engagement, conversion rates, and revenue growth.
Seamless Integration: Users appreciate the easy integration with platforms like Shopify, Klaviyo, and Yotpo, streamlining workflow and enhancing functionality.
User-Friendly Platform: The intuitive design and easy-to-use interface make setting up and managing email campaigns accessible, even for non-tech-savvy users.
Cons
Initial Learning Curve: Some users found the software complex at first, though support teams quickly addressed their queries.
Limited Feature Set: A few users expressed a desire for more advanced features or additional functionalities to further enhance the app’s capabilities.
Screenshots
About the App
Email Notification Templates through Klaviyo, Email Advertising.
- Integrating data sources and APIs: Add several data sources and APIs to create an exceptional experience.
- Boosting Conversions: Monitor shopper behavior and respond appropriately to boost sales.
- 1:1 Personalization Variations: Make several personalized versions from one HTML.
- Strategic Intelligence: Practical intelligence that plans and enhances your brand.
- Maximize Engagement & Revenue: Get involved like never before and see a rise in click-through rates, customer lifetime value, and profits.
Keywords
Key Features
- Integrate multiple data sources and APIs for a seamless customer experience.
- Track shopper behavior to trigger timely, conversion-boosting interventions.
- Generate multiple personalized versions from a single HTML template.
Pricing
RetainIQ Pricing Plans
Free
$0/month
Here's an overview of RetainIQ costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by RetainIQ: (Free).
The plan encompasses all the features provided by the app.
RetainIQ Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
RetainIQ Shopify App Discounts
If you are looking for discounts on RetainIQ app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with RetainIQ Global Inc. to secure better deals on the RetainIQ app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about RetainIQ
“The RIQ team have been nothing short of amazing to be honest. I have always kept control of our email marketing in house, and was really wondering if this was going to be the move for our 16 year old brand as performance had been strong using Omnisend. I need not have worried. Vijeta, Tarun and the entire team have been truly a pleasure to work with. The team also transitioned us over to Klaviyo which was going to be a chore to manage and yet needs trust and security. They made it a breeze. Let's face it as entrepreneurs we like to do things our way and sometimes time is not spent effectively. Newsletter creation and design is a case in point. RIQ are easy to work with, and produce quality results over and over. They are also more organized than I am (sorry guys!) and after getting to know our style and "voice" I only have to supply minimal input. Results have been strong and I wholeheartedly say give this team a try. First class customer service and responsiveness, combined with trust performance and also lovely people to work with. 5 Stars. ”
“We’ve been using RetainIQ for designing campaigns and running dynamic ads that integrate with Shopify. As a graphic designer, I can say that it’s been a game-changer. The platform is super easy to use and the team always improves features based on real feedback. From day one, their support has been solid, making onboarding and troubleshooting a breeze. If you’re looking for a tool that makes design + marketing smoother, this one’s definitely worth it.”
“Working with RetainIQ has been a blessing - They are an extremely well organized and proactive team, and really took the time to build out and refine my Klaviyo account with minimal oversight. The pricing is respectable too compared to the level of service. ”
Trusted By
Trusted by the best Shopify stores
Golfdotz
United States
Anabei
United States
VocalMist
United States
BulbAmerica
United States
Joy Resolve
United Kingdom
Peligro Sports
United States
NOOMA
United States
MyTickTalk
United States
An app for brands that allows for highly personalized email & SMS, creating a one-on-one user experience.
A single email isn't effective.
Not everyone regularly checks their email. You can boost your cart recovery by using a single app on Klaviyo to send sequences through Email, SMS, and WhatsApp.
Get pre-approved templates
We've already prepared and checked all the messages and subject lines on all platforms. This allows you to start quickly and easily.
Automatic improvements
Keep improving your process. RetainIQ learns from consumer habits and enhances your strategy with smart A/B testing.
Comparison
Top RetainIQ Alternatives Detailed Comparison
The table below highlights the crucial differences between RetainIQ and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(42 reviews) | 4.9(817 reviews) | |
| Developed by | RetainIQ Global Inc. | Dondy | |
| Launch Date | 8/23/2021 | 3/15/2023 | |
| Pricing | Free | Free, $6.99/month, $79.99/month, $159.99/month | |
| Objective | Email Notification Templates through Klaviyo, Email Advertising. | Abandoned cart recovery, AI agent & automations on WhatsApp | |
| Categories | Abandoned cart, Support - Other | Abandoned cart, Chat | |
| Key Features & Highlights | |||
| Purpose | An app for brands that allows for highly personalized email & SMS, creating a one-on-one user experience. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 0.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.9 | |
| Total Reviews | 49 | 625 | |
| Launch Date | 8/23/2021 | 3/15/2023 | |
| SD Points | N/A | 356 | |
More Details About RetainIQ
Product Description
RetainIQ is a tool for eCommerce businesses that facilitates customer conversion and retention through personalized Email and SMS marketing, involving various dynamic tags like loyalty, weather, location, and more. It is easy to set up and offers comprehensive support to ensure a smooth and high-quality user experience.
AI Summary
RetainIQ is a Shopify app designed to enhance email and SMS marketing through automation, personalization, and performance optimization. Its core features include customizable email flows (such as cart abandonment, browse abandonment, and sunset flows), dynamic content blocks, and AI-driven recommendations to improve engagement. The app integrates seamlessly with platforms like Klaviyo and Yotpo, offering pre-designed templates, workflow visualization, and detailed analytics to track metrics like open rates, conversions, and revenue growth. Strengths include its user-friendly interface, proactive customer support, and ability to deliver measurable results, such as higher click-through rates and improved cart recovery. The team provides hands-on assistance for setup, domain verification, and ongoing campaign optimization, making it suitable for businesses without in-house marketing expertise. Notable limitations include occasional complexity in navigating the platform for new users, though support mitigates this. Overall, RetainIQ excels in driving revenue through targeted, data-driven email marketing while maintaining strong brand alignment.
Support
For any questions, concerns, or assistance with RetainIQ, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
RetainIQ Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that RetainIQ seamlessly integrates are given below:
No integration details available.
Developer
Name: RetainIQ Global Inc.
Website: /partners/sitakanta
Address: 16192 Coastal Highway, Lewes, DE, 19958
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RetainIQ Q&A
How does this app improve customer engagement?
It sends hyper-personalized emails and SMS based on dynamic factors like location, loyalty status, and recent activity, making interactions more relevant and increasing conversions.
Can it recover abandoned carts effectively?
Yes, it automates cart recovery through multi-channel sequences (Email, SMS, WhatsApp) with pre-tested templates, improving success rates compared to generic reminders.
Is it easy to set up for beginners?
Absolutely—pre-built templates, quick integrations, and dedicated support ensure a smooth setup process, even for users with no prior marketing automation experience.
Does it work with other eCommerce tools?
Yes, it integrates multiple data sources and APIs, allowing seamless connectivity with platforms like Klaviyo for enhanced personalization and automation.
How does it personalize messages for each customer?
It uses dynamic tags (e.g., weather, recent site actions) to create unique "segment-of-1" messages, ensuring every communication feels tailored and relevant.
Will it help increase repeat purchases?
By leveraging loyalty data and behavioral triggers, it sends timely, personalized offers that encourage repeat buys and boost customer lifetime value.
Does it optimize campaigns automatically?
Yes, smart A/B testing and AI-driven insights continuously refine messaging and timing to maximize engagement and revenue without manual adjustments.
Can I use it for SMS and email together?
Definitely—it syncs email and SMS campaigns in one platform, streamlining multi-channel outreach for cohesive, high-impact customer communication.
Are there ready-to-use templates available?
Pre-tested templates for emails, SMS, and subject lines are included, helping users launch effective campaigns quickly without starting from scratch.
How does it handle customer behavior tracking?
It monitors actions like browsing history and cart activity, triggering personalized follow-ups to nudge shoppers toward conversion at the right moment.
Customer Reviews
RetainIQ has an overall rating of 5.0 stars from a total of 49 reviews on the Shopify app store. Of these, 49 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
The RIQ team have been nothing short of amazing to be honest. I have always kept control of our email marketing in house, and was really wondering if this was going to be the move for our 16 year old brand as performance had been strong using Omnisend. I need not have worried. Vijeta, Tarun and the entire team have been truly a pleasure to work with. The team also transitioned us over to Klaviyo which was going to be a chore to manage and yet needs trust and security. They made it a breeze. Let's face it as entrepreneurs we like to do things our way and sometimes time is not spent effectively. Newsletter creation and design is a case in point. RIQ are easy to work with, and produce quality results over and over. They are also more organized than I am (sorry guys!) and after getting to know our style and "voice" I only have to supply minimal input. Results have been strong and I wholeheartedly say give this team a try. First class customer service and responsiveness, combined with trust performance and also lovely people to work with. 5 Stars.
We’ve been using RetainIQ for designing campaigns and running dynamic ads that integrate with Shopify. As a graphic designer, I can say that it’s been a game-changer. The platform is super easy to use and the team always improves features based on real feedback. From day one, their support has been solid, making onboarding and troubleshooting a breeze. If you’re looking for a tool that makes design + marketing smoother, this one’s definitely worth it.
Working with RetainIQ has been a blessing - They are an extremely well organized and proactive team, and really took the time to build out and refine my Klaviyo account with minimal oversight. The pricing is respectable too compared to the level of service.
Our experience with RIQ has been outstanding! They assisted us with all our email and SMS needs, from setting up email flows and campaigns to managing and optimizing them for better performance. We highly recommend their services!
Really great team. Very dedicated, with great communication and patience.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install RetainIQ on your Shopify store
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Our team will create an installation plan based on your current store setup, goals, and requirements.
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RetainIQ FAQ's
How do I install the RetainIQ Shopify app?
To install RetainIQ app on your Shopify store, click on the RetainIQ installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install RetainIQ on your Shopify store, then contact us now.
What are the key features of RetainIQ?
The key features offered by RetainIQ to Shopify store owners are:
- ✅Add multiple data sources and APIs to deliver that magical experience.
- ✅Track the behaviour of shoppers and trigger relevantly to increase conversions.
- ✅Create multiple versions for 1:1 personalization from just 1 HTML.
- ✅Experiential intelligence that strategizes and optimizes for your brand.
- ✅Engage like never before and experience increased CTR, CLTV and Revenue.
Does RetainIQ integrate with other Shopify apps or tools?
Yes, RetainIQ seamlessly integrates with other Shopify apps or tools, such as Add several data sources and APIs to create an exceptional experience., Monitor shopper behavior and respond appropriately to boost sales., Make several personalized versions from one HTML..
Is there a free trial available for RetainIQ?
No, RetainIQ does not offer any free trial.
What are the pricing plans for RetainIQ?
The app offers 1 plan that is forever-free.
How does billing work for RetainIQ?
RetainIQ is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, RetainIQ allows its subscribers to cancel or upgrade their subscription plan at any time.
Does RetainIQ offer customer support? How can I get assistance?
Yes, RetainIQ offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is RetainIQ compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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