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Retention X: Grow Profit & LTV Shopify App by RetentionX

Your guide to increasing profits by turning your data into useful information. Boost customer loyalty and long-term value through automation.

5.0 127 reviewsPaid from $49/month

Install in your Shopify store We pass your name, email and store domain to the RetentionX team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Retention X: Grow Profit & LTV

Pros
  • Actionable Insights: The platform provides clear, data-driven insights that help businesses improve retention and revenue strategies.
  • Intuitive Interface: Users highlight the clean, user-friendly design and easy navigation of the dashboard.
  • Advanced Segmentation: Powerful segmentation tools enable detailed customer behavior analysis and targeted marketing.
  • Exceptional Support: The support team is frequently praised for being responsive, knowledgeable, and proactive.
Cons
  • Limited Historical Data: Some users note delays in accessing useful historical data for segmentation.
  • Minor UI Anomalies: A few reviewers mention occasional quirks in the merchandising function.

Screenshots

Retention X: Grow Profit & LTV Shopify app screenshot 1
Retention X: Grow Profit & LTV Shopify app screenshot 2
Retention X: Grow Profit & LTV Shopify app screenshot 3
Retention X: Grow Profit & LTV Shopify app screenshot 4
Retention X: Grow Profit & LTV Shopify app screenshot 5
Retention X: Grow Profit & LTV Shopify app screenshot 6

About the app

Boost customer loyalty and long-term value through automation.

  • Main value drivers: Find out which products, areas, and routes are driving the most value for your business.
  • Customer Retention: Identify who is likely to leave and figure out what could potentially make them stay.
  • RetentionX Integration: Include RetentionX in the set of tools you already use.
  • Customer Retention: Get back your lost customers. Customize recovery plans with perfect deals.
  • Boosting LTV: Increase Lifetime Value (LTV) early by acquiring customers from high-quality audiences.

Install in your Shopify store We pass your name, email and store domain to the RetentionX team so they can help install and configure the app on your store.

Keywords

customer lifetime value Shopify appsretention automation Shopify appsabandoned cart recovery Shopify appscustomer segmentation Shopify appschurn prediction Shopify appswin back customers Shopify appsloyalty automation Shopify appsmerchandising automation Shopify appsdata analytics Shopify appsbehavioral patterns Shopify appscustomer centricity Shopify appsworkflow automation Shopify appsprofit maximization Shopify appscustomer retention Shopify appsaudience segmentation Shopify apps

Key features

  • Identify high-value products, segments, and channels driving customer lifetime value.
  • Predict customer churn and take targeted actions to improve retention.
  • Recover lost customers with personalized deals and retention strategies.

Pricing

Retention X: Grow Profit & LTV pricing plans

Starter
$49 /month
  • Customer & Analytics
  • Product Analytics
  • Customer Segmentation: 30 Segments
  • Audience Builder
  • Data Enhancer
Core
$149 /month
  • Everything in Starter
  • Customer Segmentation: 50 Segments
  • Marketing Attribution
  • Conversion API
  • Site Merchandising
Growth
$249 /month
  • Everything in Core
  • Customer Segmentation: 100 Segments
  • Lifetime Value & Churn Risk Prediction
  • Revenue Forecasting
  • AI-Powered Product Recommendations

Not sure which plan to pick? Discuss Starter or Core plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Retention X: Grow Profit & LTV costs for each of the plan(s)

The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by Retention X: Grow Profit & LTV are Starter, Core, Growth.

The details of the plans are outlined below.

  • Starter: the Starter plan costs $49 and comes with a 30-day free trial period. The plan offers a host of features, including Customer & Analytics, Product Analytics, Customer Segmentation: 30 Segments, Audience Builder, Data Enhancer, Custom Dashboard.
  • Core: the Core plan costs $149 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Starter, Customer Segmentation: 50 Segments, Marketing Attribution, Conversion API, Site Merchandising, Email & SMS Flows.
  • Growth: the Growth plan costs $249 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Core, Customer Segmentation: 100 Segments, Lifetime Value & Churn Risk Prediction, Revenue Forecasting, AI-Powered Product Recommendations, Quarterly Strategy Review.

Retention X: Grow Profit & LTV price summary

Pricing summaryFrom $49/month. Free trial available.
Total pricing plan(s)3
Number of free plan(s)0
Number of paid plan(s)3
Cost of paid plan(s)$49, $149, $249
Free trial availableYes, for 30 day(s)

For further information regarding Retention X: Grow Profit & LTV pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the RetentionX team so they can help install and configure the app on your store.

Comparison

Top Retention X: Grow Profit & LTV alternatives — detailed comparison

The table below highlights the crucial differences between Retention X: Grow Profit & LTV and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Retention X: Grow Profit & LTVInstall
Almund‑Customer Data PlatformInstall
Repeat Customer InsightsInstall
Add app
General information
Ratings5.0 ★ (127 reviews)N/A5.0 ★ (14 reviews)
Developed byRetentionXAlmund, Inc.Little Stream Software
Launch date11 December 202011 January 202230 May 2016
Pricing$49/month, $149/month, $249/monthFree$59/month, $99/month, $249/month
ObjectiveBoost customer loyalty and long-term value through automation.It's never been simpler to understand your customers.Improve repeat customer retention through RFM, cohorts, and segments.
CategoriesCustomer loyalty - Other, AnalyticsAnalytics, Customer loyalty - OtherAnalytics, Customer loyalty - Other
Key features & highlights
PurposeYour guide to increasing profits by turning your data into useful information.A central place for your insights in one news feed, where you can view, share, and work together.Increase your sales by improving customer loyalty. This can be achieved using methods such as RFM, cohorts and customer segmentation.
Features list
  • Identify high-value products, segments, and channels driving customer lifetime value.
  • Predict customer churn and take targeted actions to improve retention.
  • Recover lost customers with personalized deals and retention strategies.
  • Sync Shopify data in real-time for instant updates and actionable insights.
  • Gain data-driven strategy improvements with real-time analytics and performance tracking.
  • Integrate with Google Analytics and Meta Ad Manager to monitor ad performance.
  • Provides personalized advice based on your store’s performance metrics.
  • Tracks loyal customers and identifies downturns with dedicated dashboards.
  • Segments customers using RFM, cohorts, and visual grids for targeted marketing.
Highlights—
  • (0 Reviews)
—
User reviews and ratings
Recommended100.0%0.0%100.0%
Pros
  • The platform provides clear, data-driven insights that help businesses improve retention and revenue strategies.
  • Users highlight the clean, user-friendly design and easy navigation of the dashboard.
  • Powerful segmentation tools enable detailed customer behavior analysis and targeted marketing.
  • The support team is frequently praised for being responsive, knowledgeable, and proactive.
  • Smooth integration with marketing platforms like Klaviyo, Meta, and Google enhances campaign efficiency.
  • Accurate forecasting and predictive capabilities help businesses make informed decisions.
  • Flexible reporting and personalized settings cater to diverse business needs.
  • Many users appreciate the affordable pricing relative to the features offered.
  • The app aggregates and simplifies complex data, saving time on manual analysis.
  • The onboarding process is well-structured, with helpful tutorials and personalized guidance.
—
  • The app provides deep, actionable data on customer behavior and cohort analysis, saving users significant manual effort.
  • The developer is consistently praised for quick, helpful, and personalized assistance.
  • Users highlight the convenience of exporting data for offline analysis and customization.
  • The app’s daily emails with marketing tips and data-driven insights are highly appreciated.
Cons
  • Some users note delays in accessing useful historical data for segmentation.
  • A few reviewers mention occasional quirks in the merchandising function.
  • New users may require time to fully leverage all advanced features.
  • A small subset of users desires additional functionalities seen in competing apps.
——
Pricing and plans
Total pricing plans303
Free planNot availableNot availableNot available
Free trialYes, for 30 day(s)NoYes, for 14 day(s)
Technical information
Rating5.0 ★N/A5.0 ★
Total reviews127N/A14
Launch date11 December 202011 January 202230 May 2016

More details about Retention X: Grow Profit & LTV

Product description

RetentionX provides powerful analytical tools such as Life Time Value, Cohort Analysis, and Customer Segmentation to convert complex data into actionable insights. These insights can be used to form synced audiences on platforms like TikTok, Pinterest, Klaviyo, and Meta, guiding your decision-making and revenue growth strategies.

AI summary

RetentionX is a Shopify app designed to provide advanced customer analytics and retention insights, helping businesses optimize engagement and revenue. The app offers intuitive dashboards, detailed segmentation tools, and actionable data visualizations, enabling users to track customer lifetime value (LTV), repeat purchase behavior, and cohort performance. Key features include integration with marketing platforms like Klaviyo, Meta, and Google for targeted campaigns, as well as predictive analytics to forecast revenue and identify churn risks. Merchandising optimization tools and automated reporting further enhance decision-making. Strengths include a user-friendly interface, responsive customer support, and seamless Shopify integration, making it accessible for both small and large teams. However, some limitations include a delay in historical data accumulation for new segments and occasional anomalies in merchandising insights. The app is particularly valued for its ability to replace manual data analysis with automated, real-time insights, though its full potential may require onboarding support to leverage advanced features effectively. Overall, RetentionX is positioned as a comprehensive solution for data-driven retention strategies.

Support

For any questions, concerns, or assistance with Retention X: Grow Profit & LTV, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Retention X: Grow Profit & LTV offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Retention X: Grow Profit & LTV are available in various languages on the Shopify app store, including English.

Retention X: Grow Profit & LTV support information in a nutshell
Support emailsuccess@retentionx.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Retention X: Grow Profit & LTV seamlessly integrates with are given below.

AttentiveGoogle AdsKlaviyoMetaRechargeTikTok
Developer
NameRetentionX
ProfileSee all apps by RetentionX
WebsiteView developer profile
AddressRetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206

Installation

How to install Retention X: Grow Profit & LTV on your Shopify store

1

Send your details

Your name, email and store domain go straight to the RetentionX team.

2

The developer gets in touch

RetentionX contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
127 total reviews
5126
41
30
20
10

Retention X: Grow Profit & LTV has an overall rating of 5.0 stars from a total of 127 reviews on the Shopify app store. Of these, 127 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Wild Idea Buffalofrom United States · 15 September 2026

The app has been significantly important to our team getting a deep understanding of our customer's at an individual level, allowing us to personalize our marketing efforts, which has led to a steady amount of growth over the past few months. There is a learning curve with the platform as with any new tool, but the team has been super responsive and helpful climbing up that curve and ensuring we're getting value from the platform quickly. Highly recommend if you're trying to understand yours customer base at an individual customer level!

★★★★★DeemedFitfrom United States · 10 June 2026

Really an incredible app, and Kori is really helpful with implementation and has incredible patience to walk you through the dashboard to really simplify it for you.

★★★★★Zenagenfrom United States · 4 June 2026

Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.

★★★★★Kithfrom United States · 7 May 2026

Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.

★★★★★GrowTropicalsfrom United Kingdom · 23 March 2026

A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.

Install in your Shopify store We pass your name, email and store domain to the RetentionX team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
retention
Total reviews
127
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
100.0% of installs · ▲ 33.33%

Category & keyword rankings

Position and market share today

Keywordretention#10.5% ▼0.2
CategoryCustomer loyalty - Other#72.3% ▼1.2
CollectionUseful apps for Germany#100.2% ▼0.1
KeywordLoyalty analysis#200.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

123 → 127 reviews · rating steady at 5.0★
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →

Retention X: Grow Profit & LTV FAQs

How do I install the Retention X: Grow Profit & LTV Shopify app?
To install Retention X: Grow Profit & LTV on your Shopify store, click on the Retention X: Grow Profit & LTV installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Retention X: Grow Profit & LTV on your Shopify store, then contact us now.
What are the key features of Retention X: Grow Profit & LTV?

The key features offered by Retention X: Grow Profit & LTV to Shopify store owners are:

  • Customer Intelligence: LTV, cohorts, RFM, attribution & product insights
  • Identity & Tracking: Server-side, cross-device. Resolve anonymous sessions
  • Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok
  • Auto Merchandising: Sort products & collections based on real conversion data
  • Conversion API: Push enriched events to ad platforms for to optimize spend
Does Retention X: Grow Profit & LTV integrate with other Shopify apps or tools?

Yes, Retention X: Grow Profit & LTV seamlessly integrates with other Shopify apps or tools, such as Find out which products, areas, and routes are driving the most value for your business., Identify who is likely to leave and figure out what could potentially make them stay., Include RetentionX in the set of tools you already use..

Is there a free trial available for Retention X: Grow Profit & LTV?

Yes, Retention X: Grow Profit & LTV offers a 30-day free trial on all its paid plans.

What are the pricing plans for Retention X: Grow Profit & LTV?

The app offers 3 paid plans, which cost $49/month, $149/month, $249/month, and come with a 30-day free trial period.

How does billing work for Retention X: Grow Profit & LTV?

Retention X: Grow Profit & LTV uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Retention X: Grow Profit & LTV allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Retention X: Grow Profit & LTV offer customer support?

Yes, Retention X: Grow Profit & LTV offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Retention X: Grow Profit & LTV offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Retention X: Grow Profit & LTV compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Almund‑Customer Data Platform
by Almund, Inc.

It's never been simpler to understand your customers.

Free
★ 0.0 (0)
Repeat Customer Insights
by Little Stream Software

Improve repeat customer retention through RFM, cohorts, and segments.

From $59/mo · 14d trial
★ 5.0 (14)
SegmentIQ ‑ Customer CRM
by Foysal Solutions

From $30/mo · 7d trial
★ 0.0 (0)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the RetentionX team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★127 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • WI
    Wild Idea BuffaloUnited States · 15 Sep 2026
    ★★★★★

    The app has been significantly important to our team getting a deep understanding of our customer's at an individual level, allowing us to personalize our marketing efforts, which has led to a steady amount of growth over the past few months. There is a learning curve with the platform as with any new tool, but the team has been super responsive and helpful climbing up that curve and ensuring we're getting value from the platform quickly. Highly recommend if you're trying to understand yours customer base at an individual customer level!

    RE
    RetentionXDeveloper16 Sep 2026

    Thank you for your thoughtful review! We're thrilled that RetentionX has helped your team with a deeper analysis of customer behaviors to support you with your personalized marketing efforts. We're happy to hear you're already experiencing growth using the platform! Thank you for your support and we are grateful to work alongside you every step of the way!

  • DE
    DeemedFitUnited States · 10 Jun 2026
    ★★★★★

    Really an incredible app, and Kori is really helpful with implementation and has incredible patience to walk you through the dashboard to really simplify it for you.

    RE
    RetentionXDeveloper10 Jun 2026

    Thank you so much for your review! We are happy to hear you are enjoying the platform so far and that your strategist has been supportive each step of the way. We look forward to continuing our support for DeemedFit!

  • ZE
    ZenagenUnited States · 4 Jun 2026
    ★★★★★

    Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.

    RE
    RetentionXDeveloper5 Jun 2026

    Thank you so much for your thoughtful review! We are happy to hear you are enjoying the platforms features and integrations so far. We appreciate your kindness towards our support team and are committed to helping you meet your goals every step of the way!

  • KI
    KithUnited States · 7 May 2026
    ★★★★★

    Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.

    RE
    RetentionXDeveloper5 Jun 2026

    Thank you so much for your kind words! We are thrilled to hear you find our platform to be robust and that you've enjoyed working with our success team. We look forward to a continued collaboration!

  • GR
    GrowTropicalsUnited Kingdom · 23 Mar 2026
    ★★★★★

    A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.

    RE
    RetentionXDeveloper23 Mar 2026

    Thank you for your kind words! We are grateful for your support, and even more thrilled to hear that you've found the platform to be insightful. It's great to hear that you've found success with your Account Strategist as well. Our goal is to support your growth every step of the way!

  • DD
    Dinkum DollsAustralia · 22 Mar 2026
    ★★★★★

    We love RetentionX! There are so many capabilities and opportunities we're able to identify with their segmentation technology. Our account manager Kori is absolutely incredible to work with - so knowledgeable and always there to help.

    RE
    RetentionXDeveloper23 Mar 2026

    Thank you so much for sharing your experience with us! We are so grateful for your support and we're happy to hear you've found RetentionX to be full of actionable insights and capabilities. We're also glad to hear your experience with your Account Manager has been helpful! We look forward to supporting you along your journey to growth and success.

  • SS
    Sophie StoneNetherlands · 2 Jan 2026
    ★★★★★

    A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.

    RE
    RetentionXDeveloper2 Jan 2026

    We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful analytics! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.

  • DR
    DrinkWellUnited Kingdom · 24 Oct 2025
    ★★★★★

    Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.Nadine is always super helpful too for any queries.

    RE
    RetentionXDeveloper24 Oct 2025

    We're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success!

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