Retention X by RetentionX
Your guide to increasing profits by turning your data into useful information. Boost customer loyalty and long-term value through automation.
5.0
(128)
DrinkWell, United Kingdom
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.Nadine is always super helpful too for any queries.
Install in your Shopify Store
Retention X Charts
Track Retention X's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Retention X
Pros
Actionable Insights: The platform provides clear, data-driven insights that help businesses improve retention and revenue strategies.
Intuitive Interface: Users highlight the clean, user-friendly design and easy navigation of the dashboard.
Advanced Segmentation: Powerful segmentation tools enable detailed customer behavior analysis and targeted marketing.
Exceptional Support: The support team is frequently praised for being responsive, knowledgeable, and proactive.
Cons
Limited Historical Data: Some users note delays in accessing useful historical data for segmentation.
Minor UI Anomalies: A few reviewers mention occasional quirks in the merchandising function.
Screenshots
About the App
Boost customer loyalty and long-term value through automation.
- Main value drivers: Find out which products, areas, and routes are driving the most value for your business.
- Customer Retention: Identify who is likely to leave and figure out what could potentially make them stay.
- RetentionX Integration: Include RetentionX in the set of tools you already use.
- Customer Retention: Get back your lost customers. Customize recovery plans with perfect deals.
- Boosting LTV: Increase Lifetime Value (LTV) early by acquiring customers from high-quality audiences.
Keywords
Key Features
- Identify high-value products, segments, and channels driving customer lifetime value.
- Predict customer churn and take targeted actions to improve retention.
- Recover lost customers with personalized deals and retention strategies.
Pricing
Retention X Pricing Plans
CORE
$0/month
Customer Lifetime Value / LTV
Customer segmentation
Cohort analysis
Integrations and automations
Merchandise Optimization
Optional ADD-ONS
$49/month
- Segmentation Plus
- Forecast Plus
- Multi-Store Plus
- Import Plus
- Coaching Plus
Not sure which plan to pick? Discuss CORE or Optional ADD-ONS plans with us, learn about custom pricing, or get a demo.
Here's an overview of Retention X costs for each of the plan(s):
The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Retention X: (CORE). The paid plan(s) offered by Retention X: (Optional ADD-ONS).
The details of the plan(s) are outlined below:
CORE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization, 30-day free trial.
Optional ADD-ONS: The Optional ADD-ONS plan costs $49 and comes with a 30-day free trial period. The plan offers a host of features, including - Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus.
Retention X Price Summary
| Pricing summary | Free to install. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $49 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding Retention X app pricing plans, see the official website.
Retention X Shopify App Discounts
If you are looking for discounts on Retention X app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with RetentionX to secure better deals on the Retention X app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Retention X
“Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.Nadine is always super helpful too for any queries. ”
“Excellent insights and great support teamWe’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy.Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business.- Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)”
“We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal. Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen.For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.”
Trusted By
Trusted by the best Shopify stores
DrinkWell
United Kingdom
Mitch Dowd
Australia
PlantPaper
United States
Skin Rocks
United Kingdom
Jack Murphy Ireland
Ireland
Voomi Supply
United States
ePackageSupply | Food Grade Plastic Buckets & Containers
United States
Olivia von Halle
United Kingdom
Your guide to increasing profits by turning your data into useful information.
Gather.
Set up a base for customer focus. Break through data barriers and combine your data into a reliable, complete record for each customer.
Examine.
Get immediate access to strong analytics and segmentation features. Understand behavior trends and predict future actions.
Carry out.
Use RetentionX to automate your processes, improve the customer experience, cut costs and boost growth.
Comparison
Top Retention X Alternatives Detailed Comparison
The table below highlights the crucial differences between Retention X and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(124 reviews) | 4.8(353 reviews) | |
| Developed by | RetentionX | Trackify X | |
| Launch Date | 12/11/2020 | 10/31/2015 | |
| Pricing | Free, $49/month | Free, $8.99/month, $18.99/month, $28.99/month | |
| Objective | Boost customer loyalty and long-term value through automation. | Various Pixels, Conversion API, Catalog, and Audience Builder | |
| Categories | Ads, Analytics | Ads, Analytics | |
| Key Features & Highlights | |||
| Purpose | Your guide to increasing profits by turning your data into useful information. | Boost your Facebook (Meta), TikTok, and Snapchat ads with Trackify's pixel tracking app. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 94.5% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 2 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 30 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.8 | |
| Total Reviews | 128 | 413 | |
| Launch Date | 12/11/2020 | 10/31/2015 | |
| SD Points | 47 | 138 | |
More Details About Retention X
Looking to install Retention X app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Retention X has an overall rating of 5.0 stars from a total of 128 reviews on the Shopify app store. Of these, 128 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.Nadine is always super helpful too for any queries.
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.Nadine is always super helpful too for any queries.
Excellent insights and great support teamWe’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy.Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business.- Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)
Excellent insights and great support teamWe’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy.Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business.- Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)
We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal. Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen.For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.
We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal. Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen.For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.
I have been using RX for a few years now and honestly having access to this type of data has played such a strong part of my CRM decision making process. Not only is the platform super easy to navigate and gives you such tangible insights the team behind the app are great too. Always willing to help and are always looking for ways to improve what they have or give you more insights. Such a great tool.
I have been using RX for a few years now and honestly having access to this type of data has played such a strong part of my CRM decision making process. Not only is the platform super easy to navigate and gives you such tangible insights the team behind the app are great too. Always willing to help and are always looking for ways to improve what they have or give you more insights. Such a great tool.
this app has been successful in moving stock by rejigging and reorganising collection pages based on product engagement and has provided key information that it's on products and repurchasing logisticsI especially love the pricing structure that is based on orders and therefore we are charged as a reflection of orders rather than a set priceKori has been exceptional in navigating the software and offering insight
this app has been successful in moving stock by rejigging and reorganising collection pages based on product engagement and has provided key information that it's on products and repurchasing logisticsI especially love the pricing structure that is based on orders and therefore we are charged as a reflection of orders rather than a set priceKori has been exceptional in navigating the software and offering insight
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Retention X on your Shopify store
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Get a personalized setup plan
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Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Retention X FAQ's
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