by Smile.io
Earn customer loyalty with points, rewards, and referral incentives.
Free plan · From $15/mo · 14d trial
Retenzy Loyalty Program Reward Shopify App by Retenzy
Customer Loyalty program with loyalty, rewards, coins, referral, VIP tiers, membership, milestone. Customer Loyalty program with rewards, points & membership
4.9 41 reviewsFreePaid from $10/month
Pros and cons
Pros and cons of Retenzy Loyalty Program Reward
Pros
- Seamless Review Integration: The app allows easy import of existing Amazon reviews and displays star ratings prominently on product pages.
- Automated Review Collection: Simplifies feedback gathering with automated email requests to customers.
- Responsive Customer Support: Multiple users highlight quick and helpful assistance from the support team.
- Effective Rewards System: The built-in deals and rewards features enhance customer engagement and store credibility.
Cons
- Initial Setup Challenges: Some users reported minor difficulties during the onboarding or setup process.
Screenshots
About the app
Customer Loyalty program with rewards, points & membership
- Loyalty, referrals, reviews, VIP tiers & memberships program in one platform
- Reward points, cart redemption & 15+ storefront loyalty placements with rewards!
- Create loyalty & reward program in minutes — points, VIP, referrals & gift cards
- Redeemable product-page coupons & checkout extensions to lift engagement
- Multi-language, POS, analytics dashboard & 24/7 expert live chat support
Keywords
reviews and rewards Shopify appsloyalty program Shopify appsimport Amazon reviews Shopify appscustomer retention Shopify appsincrease AOV Shopify appsboost CLV Shopify appsautomated review requests Shopify appsexclusive deals Shopify appscustomer engagement Shopify appsbuild brand trust Shopify appscollect reviews Shopify appsloyalty rewards Shopify appsretention program Shopify appsAmazon reviews import Shopify appsphoto video reviews Shopify apps
Key features
- Boost repeat sales with customizable loyalty and reward programs.
- Collect authentic photo and video reviews to build trust.
- Offer flexible rewards like points, discounts, and gift cards.
Pricing
Retenzy Loyalty Program Reward pricing plans
300 Orders/month
$0 /month
- Pay as your orders grow
- All Loyalty, rewards & review features
- Up to 300 monthly Orders
- Live chat support, customizations
- 15+ widgets & Advanced analytics
500 Orders/month
$10 /month
- Pay as your orders grow
- All Loyalty, rewards & review features
- Up to 500 monthly Orders
- Live chat support, customizations
- 15+ widgets & Advanced analytics
1,000 Orders/month
$40 /month
- Pay as your orders grow
- All Loyalty, rewards & review features
- Up to 1,000 monthly Orders
- Live chat support, customizations
- 15+ widgets & Advanced analytics
5,000 Orders/month
$149 /month
- All Loyalty, rewards & review features
- Up to 5,000 monthly Orders
- Live chat support, customizations
- 15+ widgets & Advanced analytics
Not sure which plan to pick? Discuss 300 Orders/month or 500 Orders/month plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Retenzy Loyalty Program Reward costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Retenzy Loyalty Program Reward is 300 Orders/month. The paid plans offered by Retenzy Loyalty Program Reward are 500 Orders/month, 1,000 Orders/month, 5,000 Orders/month.
The details of the plans are outlined below.
- 300 Orders/month: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Pay as your orders grow, All Loyalty, rewards & review features, Up to 300 monthly Orders, Live chat support, customizations, 15+ widgets & Advanced analytics.
- 500 Orders/month: the 500 Orders/month plan costs $10 and comes with a 14-day free trial period. The plan offers a host of features, including Pay as your orders grow, All Loyalty, rewards & review features, Up to 500 monthly Orders, Live chat support, customizations, 15+ widgets & Advanced analytics.
- 1,000 Orders/month: the 1,000 Orders/month plan costs $40 and comes with a 14-day free trial period. The plan offers a host of features, including Pay as your orders grow, All Loyalty, rewards & review features, Up to 1,000 monthly Orders, Live chat support, customizations, 15+ widgets & Advanced analytics.
- 5,000 Orders/month: the 5,000 Orders/month plan costs $149 and comes with a 14-day free trial period. The plan offers a host of features, including All Loyalty, rewards & review features, Up to 5,000 monthly Orders, Live chat support, customizations, 15+ widgets & Advanced analytics.
Retenzy Loyalty Program Reward price summary
| Pricing summary | Free to install. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $10, $40, $149 |
| Free trial available | Yes, for 14 day(s) |
Comparison
Top Retenzy Loyalty Program Reward alternatives — detailed comparison
The table below highlights the crucial differences between Retenzy Loyalty Program Reward and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (36 reviews) | 4.9 ★ (4,632 reviews) | 5.0 ★ (9,013 reviews) | |
| Developed by | Retenzy | Smile.io | Appstle Inc. | |
| Launch date | 12 October 2023 | 2 December 2014 | 8 April 2021 | |
| Pricing | Free, $10/month, $40/month, $149/month | Free, $15/month, $79/month, $199/month | Free, $10/month, $30/month, $100/month | |
| Objective | Customer Loyalty program with rewards, points & membership | Earn customer loyalty with points, rewards, and referral incentives. | Reliable app for handling subscriptions, creating packages, bundling, etc. | |
| Categories | Loyalty and rewards, Gifts - Other | Loyalty and rewards, Pop-ups | Subscriptions, Loyalty and rewards | |
| Key features & highlights | ||||
| Purpose | Customer Loyalty program with loyalty, rewards, coins, referral, VIP tiers, membership, milestone. | Start your own rewards program to transform new customers into lifelong clients. | Easily set up and manage subscriptions with powerful merchant tools and a user-friendly interface. | |
| Features list |
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| Highlights | — |
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| User reviews and ratings | ||||
| Recommended | 97.6% | 96.7% | 99.3% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 14 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 4.8 ★ | 4.9 ★ | 5.0 ★ | |
| Total reviews | 41 | 4,687 | 9,195 | |
| Launch date | 12 October 2023 | 2 December 2014 | 8 April 2021 | |
More details about Retenzy Loyalty Program Reward
Product description
Build a loyalty and rewards program that drives repeat purchases, improves customer retention, and strengthens brand loyalty, all on a fully customizable platform. Reward customers with points, VIP tiers, referrals, memberships, gift cards, store credit rewards, digital gift vouchers, and in-cart redemption across online and in-store experiences. Add branded loyalty pages, storefront widgets, automation, personalized rewards, and flexible reward campaigns with easy setup and live support.
AI summary
The app is a Shopify-integrated tool designed to enhance customer engagement through review collection and loyalty rewards. It enables seamless import of existing Amazon reviews and displays star ratings and review counts on product pages to build trust. Automated email campaigns simplify review collection, while built-in rewards and deals features allow businesses to create structured loyalty programs. The app offers an intuitive interface, smooth onboarding, and responsive customer support, often resolving issues quickly. Its affordability and multifunctionality make it suitable for both small and large stores. However, minor setup challenges may require initial support assistance. Overall, the app provides a comprehensive solution for leveraging customer feedback and fostering loyalty.
Support
For any questions, concerns, or assistance with Retenzy Loyalty Program Reward, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Retenzy Loyalty Program Reward are available in various languages on the Shopify app store, including English.
Retenzy Loyalty Program Reward support information in a nutshell
| Support email | developer |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Retenzy Loyalty Program Reward seamlessly integrates with are given below.
CheckoutCustomer accountsShopify AdminAisensygokwikGoogleKlaviyoomnisend (25+)shiprocket
Developer
| Name | Retenzy |
| Website | View developer profile |
| Address | Office No 532, Amanora Chambers 5th Floor, Pune, MH, 412307 |
Installation
How to install Retenzy Loyalty Program Reward on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Retenzy team.
2
The developer gets in touch
Retenzy contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.9
★★★★★
41 total reviews
Retenzy Loyalty Program Reward has an overall rating of 4.9 stars from a total of 41 reviews on the Shopify app store. Of these, 40 (97.6%) are positive, 0 (0.0%) are neutral, and 1 (2.4%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★buyPureNaturalsfrom India · 3 November 2026
Great experience working with them! The website looks professional, the service was smooth, and communication was excellent. Highly recommended!
★★★★★RED ROOSTER PERFORMANCE (INTERNATIONAL) PRIVATE LIMITEDfrom India · 27 October 2026
The setup process was smooth and easy. Tushar and the Retenzy team were very helpful and guided us throughout the process, setting up the application as per our requirements and expectations. They were supportive, responsive, and quick to address our queries. The team understood our needs well and made sure everything was set up properly. Thanks Tushar excellent job.
★★★★★BARF INDIAfrom India · 23 October 2026
Great app for Shopify loyalty and rewards! Easy to set up and use, with useful features like loyalty points, referral programs, customer rewards, and reviews. The support team is also very helpful and responsive. Special thanks to Onkar and Tushar for their excellent support and guidance!
★★★★★Payal Herbalfrom India · 22 October 2026
I was using Smile earlier and recently switched to Retenzy. One thing I really like about Retenzy is that all the features are available across every plan, so you don’t have to worry about missing out on important features or upgrading just to access them. The app is easy to use and offers a lot of flexibility. I’m happy with the switch
★★★★★Moolveda Wellnessfrom India · 15 October 2026
I feel Retenzy has a really good concept when it comes to loyalty and rewards. I genuinely believe it can be very helpful for businesses as well as customers. It has the potential to make customer loyalty more rewarding and encourage people to keep coming back. I’m glad to see a platform like this, and I believe it can grow a lot with more awareness and support. Definitely a good initiative with a lot of potential
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#5
gift voucher
Total reviews
41
▲ 8 vs 30 days ago
Average rating
4.9 ★
▲ 0.03 vs 30 days ago
Top market
IN
84.9% of installs · ▲ 6.17%
Category & keyword rankings
Position and market share today
| Keywordgift voucher | #5 | 9.0% ▲7.7 |
| Keywordcheckout extensions | #6 | 1.8% ▲1.1 |
| CategoryGifts - Other | #9 | 2.7% ▲1.0 |
| Keywordloyalty program | #10 | 0.0% ▲0.0 |
Reviews trend
Cumulative reviews · last 6 months
22 → 41 reviews · rating 4.9★ (+0.03)
Ranks #5 in 1 of 10 App Store groups tracked.Open full charts →
Retenzy Loyalty Program Reward FAQs
How do I install the Retenzy Loyalty Program Reward Shopify app?
To install Retenzy Loyalty Program Reward on your Shopify store, click on the Retenzy Loyalty Program Reward installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Retenzy Loyalty Program Reward on your Shopify store, then contact us now.
What are the key features of Retenzy Loyalty Program Reward?
The key features offered by Retenzy Loyalty Program Reward to Shopify store owners are:
- Loyalty, referrals, reviews, VIP tiers & memberships program in one platform
- Reward points, cart redemption & 15+ storefront loyalty placements with rewards!
- Create loyalty & reward program in minutes — points, VIP, referrals & gift cards
- Redeemable product-page coupons & checkout extensions to lift engagement
- Multi-language, POS, analytics dashboard & 24/7 expert live chat support
Does Retenzy Loyalty Program Reward integrate with other Shopify apps or tools?
Retenzy Loyalty Program Reward has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Retenzy Loyalty Program Reward?
Yes, Retenzy Loyalty Program Reward offers a 14-day free trial on all its paid plans.
What are the pricing plans for Retenzy Loyalty Program Reward?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $10/month, $40/month, $149/month, and come with a 14-day free trial period.
How does billing work for Retenzy Loyalty Program Reward?
Retenzy Loyalty Program Reward uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Retenzy Loyalty Program Reward allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Retenzy Loyalty Program Reward offer customer support?
Yes, Retenzy Loyalty Program Reward offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Retenzy Loyalty Program Reward compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.9★★★★★41 reviews · 97.6% positive
Writing reviews on ShopDigest is coming soon.
- BUbuyPureNaturals★★★★★
Great experience working with them! The website looks professional, the service was smooth, and communication was excellent. Highly recommended!
- RRRED ROOSTER PERFORMANCE (INTERNATIONAL) PRIVATE LIMITED★★★★★
The setup process was smooth and easy. Tushar and the Retenzy team were very helpful and guided us throughout the process, setting up the application as per our requirements and expectations. They were supportive, responsive, and quick to address our queries. The team understood our needs well and made sure everything was set up properly. Thanks Tushar excellent job.
- BIBARF INDIA★★★★★
Great app for Shopify loyalty and rewards! Easy to set up and use, with useful features like loyalty points, referral programs, customer rewards, and reviews. The support team is also very helpful and responsive. Special thanks to Onkar and Tushar for their excellent support and guidance!
- PHPayal Herbal★★★★★
I was using Smile earlier and recently switched to Retenzy. One thing I really like about Retenzy is that all the features are available across every plan, so you don’t have to worry about missing out on important features or upgrading just to access them. The app is easy to use and offers a lot of flexibility. I’m happy with the switch
- MWMoolveda Wellness★★★★★
I feel Retenzy has a really good concept when it comes to loyalty and rewards. I genuinely believe it can be very helpful for businesses as well as customers. It has the potential to make customer loyalty more rewarding and encourage people to keep coming back. I’m glad to see a platform like this, and I believe it can grow a lot with more awareness and support. Definitely a good initiative with a lot of potential
- HEherbsnhopes★★★★★
I really like the idea of having loyalty points, referrals, and customer rewards in one place. It seems like a useful solution for businesses looking to build customer loyalty and encourage repeat purchases. happy to have come across a solution like Retenzy.
- NDNavakrti Decor★★★★★
We’ve had a good experience using Retenzy to manage our loyalty and rewards program. It’s easy to use and helps us reward our customers and encourage them to shop with us again. We’re especially happy with the support team, who took the time to guide us when we faced an issue with our website. Their help made the process easier for us. Overall, we’re satisfied with both the app and the support we’ve received.
- SUSUKITI★★★★★
Retenzy looks like a simple and useful app for managing customer points and rewards in one place. We like how it can help businesses build customer loyalty and encourage repeat purchases.
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