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Retter ‑ Heatmaps & Replay Shopify App by Zoex Apps

Heatmaps & Replay allow you to track visitor behavior and see how they engage with your store. Record & Monitor Visitor | Heatmaps & Session Replay

4.5 48 reviewsFreePaid from $4.99/month

Pros and cons

Pros and cons of Retter ‑ Heatmaps & Replay

Pros
  • Valuable Customer Insights: Heatmaps and session replays provide actionable data to optimize store performance and increase conversions.
  • User-Friendly Interface: The app is easy to install, navigate, and use, with a clean and intuitive design.
  • Effective Customer Support: Many users praised the quick, friendly, and helpful responses from the support team, particularly mentioning Vlad.
  • Affordable Pricing: The free plan and reasonable pricing structure were highlighted as cost-effective compared to competitors.
Cons
  • Inaccurate Data and Functionality: Multiple users reported heatmaps and session replays failing to work correctly or provide accurate data.
  • Hidden Fees and Billing Issues: Complaints about unexpected charges and unclear billing models, particularly regarding pageview calculations.

Screenshots

Retter ‑ Heatmaps & Replay Shopify app screenshot 1
Retter ‑ Heatmaps & Replay Shopify app screenshot 2
Retter ‑ Heatmaps & Replay Shopify app screenshot 3

About the app

Record & Monitor Visitor | Heatmaps & Session Replay

  • Visitor Analytics: Record & Replay lets you track your visitor's location, browser, and session.
  • Heatmap Insights: Heatmaps show you which section of your webpage is interactive.
  • Website Visitor Tracking: Replay recordings work like DVR, showing where your visitors click, scroll and move.
  • Landing Page Optimization: Heatmap & Replay tools can spot issues on your landing page and boost your sales.
  • Customer Interaction Analysis: Understand how your customer interacts with the store through replays.

Keywords

Heatmaps for Shopify appsVisitor replay Shopify appsRecord visitor activity Shopify appsClick tracking Shopify appsScroll tracking Shopify appsLanding page analysis Shopify appsCustomer interaction tracking Shopify appsSession replay Shopify appsImprove sales Shopify appsIdentify page problems Shopify appsDVR for Shopify appsVisitor behavior Shopify appsHeatmap analysis Shopify appsReplay recordings Shopify appsUnderstand customer behavior Shopify apps

Key features

  • Track visitor clicks, scrolls, and movements to analyze user behavior.
  • Replay individual sessions to see how customers navigate your store.
  • Identify high-engagement areas with dynamic heatmap visualizations.

Pricing

Retter ‑ Heatmaps & Replay pricing plans

Free
$0 /month
  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
Basic Plan
$4.99 /month
  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
ADVANCED PLAN
$9.99 /month
  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
Pro Plan
$19.99 /month
  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events

Not sure which plan to pick? Discuss Free or Basic Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Retter ‑ Heatmaps & Replay costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Retter ‑ Heatmaps & Replay is Free. The paid plans offered by Retter ‑ Heatmaps & Replay are Basic Plan, ADVANCED PLAN, Pro Plan.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features.
  • Basic Plan: the Basic Plan plan costs $4.99 and has no free trial period. The plan offers a host of features, including Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features.
  • ADVANCED PLAN: the ADVANCED PLAN plan costs $9.99 and has no free trial period. The plan offers a host of features, including Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features.
  • Pro Plan: the Pro Plan plan costs $19.99 and has no free trial period. The plan offers a host of features, including Unlimited recordings, Unlimited heatmaps, Live View, Session Insights, Custom Events, Top-notch support, 30 days storage, All other features.

Retter ‑ Heatmaps & Replay price summary

Pricing summaryFree to install
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$4.99, $9.99, $19.99
Free trial availableNo

Comparison

Top Retter ‑ Heatmaps & Replay alternatives — detailed comparison

The table below highlights the crucial differences between Retter ‑ Heatmaps & Replay and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Retter ‑ Heatmaps & ReplayInstall
Buy Button channelInstall
Parkour: Facebook Pixel & FeedInstall
Add app
General information
Ratings3.1 ★ (19 reviews)3.8 ★ (193 reviews)4.9 ★ (193 reviews)
Developed byZoex AppsShopifyEcom Parkour Limited
Launch date21 May 202112 January 201218 October 2024
PricingFree, $4.99/month, $9.99/month, $19.99/monthFreeFree
ObjectiveRecord & Monitor Visitor | Heatmaps & Session ReplaySell your products on any blog or website.Facebook Pixel & Meta Pixel (CAPI) with Feed & Catalog
CategoriesAnalyticsCart customization, AnalyticsAds, Analytics
Key features & highlights
PurposeHeatmaps & Replay allow you to track visitor behavior and see how they engage with your store.Increase your sales with Buy Buttons. Easily make checkout links to advertise your products or collections. Capture conversions on Facebook platforms with our app using CAPI and essential metrics.
Features list
  • Track visitor clicks, scrolls, and movements to analyze user behavior.
  • Replay individual sessions to see how customers navigate your store.
  • Identify high-engagement areas with dynamic heatmap visualizations.
  • Enable instant checkout directly from any website or blog.
  • Promote products to frequent visitors of your blog or website.
  • Customize button fonts, colors, and layouts to align with your brand.
  • Track Facebook and Instagram events seamlessly with Meta Pixel and Conversion API.
  • Bypass iOS 14 restrictions and ad blockers using advanced server-side tracking.
  • Optimize ad performance with real-time UTM tracking for data-driven decisions.
Highlights—
  • Based in United States
  • Based in United States
User reviews and ratings
Recommended0.0%66.5%97.9%
Pros
  • Heatmaps and session replays provide actionable data to optimize store performance and increase conversions.
  • The app is easy to install, navigate, and use, with a clean and intuitive design.
  • Many users praised the quick, friendly, and helpful responses from the support team, particularly mentioning Vlad.
  • The free plan and reasonable pricing structure were highlighted as cost-effective compared to competitors.
  • Several users reported significant improvements in conversion rates and sales after implementing changes based on app data.
  • The app aids in identifying UI/UX issues, leading to better customer experiences and reduced drop-offs.
  • The free tier offers sufficient features to be beneficial for new or small businesses.
  • The app seamlessly integrates with external websites, blogs, and social media platforms, requiring minimal technical knowledge.
  • Effectively drives sales by simplifying the checkout process and reducing customer friction.
  • Enables sales on non-Shopify sites (e.g., WordPress, Squarespace) while centralizing orders in Shopify.
  • Ideal for small businesses or side hustles, avoiding the need for a full Shopify store setup.
  • Users appreciate the straightforward process to create and embed buy buttons.
  • Useful for creating targeted product pages or collections for specific campaigns or audiences.
  • No additional cost for basic functionality, making it accessible for budget-conscious users.
  • Facilitates cross-selling between multiple Shopify stores or collections.
  • The app simplifies the process of setting up and integrating Facebook Pixel and Conversion API, often described as quick and hassle-free.
  • Users report improved tracking accuracy, leading to better Facebook ad performance and data reliability.
  • The support team is frequently praised for being responsive, helpful, and resolving issues promptly.
  • The user interface is noted for being clean, easy to navigate, and providing clear analytics.
  • Works seamlessly across multiple Shopify stores, with consistent performance.
  • Many users highlight the app’s free tier as outperforming paid alternatives in functionality.
  • The analytics and reporting features are appreciated for their clarity and usefulness in optimizing ad campaigns.
Cons
  • Multiple users reported heatmaps and session replays failing to work correctly or provide accurate data.
  • Complaints about unexpected charges and unclear billing models, particularly regarding pageview calculations.
  • Users report insufficient control over button styling, layout, and product page design.
  • Fails to function properly on iOS devices (iPhone/iPad) in some cases.
  • Does not integrate with the main Shopify store cart, causing confusion for customers.
  • Product images appear blurry or low-resolution in the buy button interface.
  • Lacks support for discounts, subscriptions, or analytics tied to specific buttons.
  • Some users expressed a desire for additional event tracking features like add-payment-info or cart view.
  • A minority of users hope for broader feature sets to match competitors, such as tracking for collection views.
Pricing and plans
Total pricing plans400
Free planAvailableNot availableNot available
Free trialNoNoNo
Technical information
Rating3.1 ★3.8 ★4.9 ★
Total reviews48194192
Launch date21 May 202112 January 201218 October 2024

More details about Retter ‑ Heatmaps & Replay

Product description

Retter is a tool that provides insights into visitor behaviour such as clicks, scrolls, movements, and taps and records and replays user interactions on a site. It features Dynamic Heatmaps, along with Session Recording & Replay, to identify highly interactive page areas, aiding in making informed decisions to improve the site's user experience and thereby boosting conversions.

AI summary

The app provides heatmaps and session replay features to analyze customer behavior on Shopify stores, offering insights into user interactions, click patterns, and potential friction points. Its strengths include an intuitive interface, valuable data for optimizing UI/UX, and a free plan with limited recordings, making it accessible for small businesses. Some users report improved conversion rates after implementing changes based on the app’s insights. Customer support is frequently described as responsive and helpful, with specific mentions of prompt issue resolution. However, notable weaknesses include inconsistent data accuracy, with heatmaps and session replays sometimes failing to capture traffic or load correctly. Billing discrepancies arise, particularly around pageview calculations and hidden fees, leading to unexpected charges. Technical issues, such as delayed updates, incomplete session recordings, and setup difficulties, are also reported. While the app is praised for its affordability and utility, reliability concerns and unclear billing practices may limit its effectiveness for some users.

Support

For any questions, concerns, or assistance with Retter ‑ Heatmaps & Replay, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Retter ‑ Heatmaps & Replay are available in various languages on the Shopify app store, including English.

Retter ‑ Heatmaps & Replay support information in a nutshell
Support emailsupport@upify.io
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Retter ‑ Heatmaps & Replay seamlessly integrates with are given below.

No integration details available.

Developer
NameZoex Apps
ProfileSee all apps by Zoex Apps
WebsiteView developer profile
AddressEllados Avenue 9, Paphos, 8020

Installation

How to install Retter ‑ Heatmaps & Replay on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Zoex Apps team.

2

The developer gets in touch

Zoex Apps contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
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No tracked groups
Total reviews
0
No change vs 30 days ago
Average rating
0.0 ★
0.00 vs 30 days ago
Top market
—
Share of installs unavailable
No App Store groups tracked yet.Open full charts →

Retter ‑ Heatmaps & Replay FAQs

How do I install the Retter ‑ Heatmaps & Replay Shopify app?
To install Retter ‑ Heatmaps & Replay on your Shopify store, click on the Retter ‑ Heatmaps & Replay installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Retter ‑ Heatmaps & Replay on your Shopify store, then contact us now.
What are the key features of Retter ‑ Heatmaps & Replay?

The key features offered by Retter ‑ Heatmaps & Replay to Shopify store owners are:

  • Record & Replay help you understand your visitor with location, browser, session
  • Heatmaps help you understand which part of your page is interactive
  • Replay recordings is just like DVR, see where your visitors click, scroll & move
  • Heatmap & Replay help Identify landing page problems and improve your sales
  • Get a deep understanding how your customer interact with the store by replays
Does Retter ‑ Heatmaps & Replay integrate with other Shopify apps or tools?

Yes, Retter ‑ Heatmaps & Replay seamlessly integrates with other Shopify apps or tools, such as Record & Replay lets you track your visitor's location, browser, and session., Heatmaps show you which section of your webpage is interactive., Replay recordings work like DVR, showing where your visitors click, scroll and move..

Is there a free trial available for Retter ‑ Heatmaps & Replay?

No, Retter ‑ Heatmaps & Replay does not offer any free trial.

What are the pricing plans for Retter ‑ Heatmaps & Replay?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $4.99/month, $9.99/month, $19.99/month and have no free trial period.

How does billing work for Retter ‑ Heatmaps & Replay?

Retter ‑ Heatmaps & Replay uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Retter ‑ Heatmaps & Replay allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Retter ‑ Heatmaps & Replay offer customer support?

Yes, Retter ‑ Heatmaps & Replay offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Retter ‑ Heatmaps & Replay compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

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