by Propel Commerce
See how shoppers behave! Identify mistakes with visitor replays!
Free plan · From $9.90/mo · 7d trial
Microsoft Clarity: AI Insights Shopify App by Microsoft Clarity
Optimize Your Store Conversions with AI Brand Agents, Analytics, Session Replays & Heatmaps Optimize conversions with AI analytics, recordings, heatmaps
4.6 2,506 reviewsFree
Screenshots
About the app
Optimize conversions with AI analytics, recordings, heatmaps
- AI-Driven Insights: Detect behavior patterns and take action to improve revenue
- Replays & Heatmaps: Watch recordings of how visitors interact with your store
- Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
- Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
- Brand Agents: Guide shoppers to conversion with conversational insights
Pricing
Microsoft Clarity: AI Insights pricing plans
Free Forever
$0 /month
Not sure which plan to pick? Discuss Free Forever plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Microsoft Clarity: AI Insights costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Microsoft Clarity: AI Insights is Free Forever.
The details of the plans are outlined below.
- Free Forever: this plan is free forever, incurring no subscription costs.
Microsoft Clarity: AI Insights price summary
| Pricing summary | Free |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Microsoft Clarity: AI Insights pricing plans, see the official website.
Comparison
Top Microsoft Clarity: AI Insights alternatives — detailed comparison
The table below highlights the crucial differences between Microsoft Clarity: AI Insights and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (2,358 reviews) | 4.9 ★ (709 reviews) | 4.6 ★ (897 reviews) | |
| Developed by | Microsoft Clarity | Propel Commerce | Lucky Orange LLC | |
| Launch date | 17 July 2025 | 17 June 2021 | 8 July 2014 | |
| Pricing | Free | Free, $9.90/month, $19.90/month, $39.90/month | Free, $19/month, $39/month, $89/month | |
| Objective | Optimize conversions with AI analytics, recordings, heatmaps | See how shoppers behave! Identify mistakes with visitor replays! | Tools for better website checkout and increasing conversions | |
| Categories | Analytics, Site optimization - Other | Analytics, Site optimization - Other | Analytics, Site optimization - Other | |
| Key features & highlights | ||||
| Purpose | Optimize Your Store Conversions with AI Brand Agents, Analytics, Session Replays & Heatmaps | Boost sales by observing your customers! Identify mistakes and problems hindering your sales. | Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics. | |
| Features list | — |
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| Highlights |
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| User reviews and ratings | ||||
| Recommended | 90.3% | 97.8% | 92.5% | |
| Pros | — |
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| Cons | — |
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| Pricing and plans | ||||
| Total pricing plans | 1 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.9 ★ | 4.6 ★ | |
| Total reviews | 2,506 | 731 | 907 | |
| Launch date | 17 July 2025 | 17 June 2021 | 8 July 2014 | |
More details about Microsoft Clarity: AI Insights
Product description
Microsoft Clarity gives you a clear view of how shoppers browse, decide, and buy—revealing friction, drop‑offs, and missed opportunities across your store. Powered by Clarity behavioral signals, Brand Agents are AI shopping assistants that engage shoppers at the right moment and guide them from discovery to purchase in your brand’s voice, directly on your website—helping shoppers decide faster and convert with confidence.
Support
For any questions, concerns, or assistance with Microsoft Clarity: AI Insights, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Microsoft Clarity: AI Insights offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Microsoft Clarity: AI Insights are available in various languages on the Shopify app store, including German, English, Spanish, French, Italian, Japanese, Korean, Dutch, Portuguese (Brazil), Portuguese (Portugal), Turkish, Chinese (Simplified), Chinese (Traditional), and Russian.
Microsoft Clarity: AI Insights support information in a nutshell
| Support email | clarityms |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | German, English, Spanish, French, Italian, Japanese, Korean, Dutch, Portuguese (Brazil), Portuguese (Portugal), Turkish, Chinese (Simplified), Chinese (Traditional), and Russian |
Integration
The list of top Shopify apps, features or software tools that Microsoft Clarity: AI Insights seamlessly integrates with are given below.
CheckoutShopify AdminGoogle AdsGoogle AnalyticsHubSpotMicrosoft AdsOptimizelyZapier
Developer
| Name | Microsoft Clarity |
| Profile | See all apps by Microsoft Clarity |
| Website | View developer profile |
| Address | 1 Microsoft Way, Redmond, WA, 98052 |
Installation
How to install Microsoft Clarity: AI Insights on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Microsoft Clarity team.
2
The developer gets in touch
Microsoft Clarity contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.6
★★★★★
2,506 total reviews
Microsoft Clarity: AI Insights has an overall rating of 4.6 stars from a total of 2,506 reviews on the Shopify app store. Of these, 2,264 (90.3%) are positive, 64 (2.6%) are neutral, and 178 (7.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★TryTAATfrom United States · 8 November 2026
first time using an app like this but it is INCREDIBLE
★★★★★WHAT iF Jewelryfrom United States · 7 November 2026
amazing to be able to see what the customers look at.
★★★★★POMTIQUEfrom China · 6 November 2026
Microsoft Clarity is excellent! It records visitor sessions in great detail with well-organized, systematic analytics. It’s such a helpful tool for Shopify stores to check traffic sources and analyze user behavior.
★★★★★Bedzing Pillowsfrom United States · 5 November 2026
It's so helpful for me to identify the website problems.
★★★★★Bio Moonfrom United Arab Emirates · 5 November 2026
That is an excellent screen recorder | i am checking the customer journey on my website
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
Site optimization - Other · Cohort analysis
Total reviews
2,513
▲ 175 vs 30 days ago
Average rating
4.6 ★
▲ 0.01 vs 30 days ago
Top market
US
24.1% of installs · ▼ 0.08%
Category & keyword rankings
Position and market share today
| CategorySite optimization - Other | #1 | 52.5% ▼0.4 |
| KeywordCohort analysis | #1 | 87.3% ▲31.2 |
| KeywordAI insights | #1 | 96.0% ▲1.1 |
| KeywordMarketing attribution | #1 | 88.9% ▲46.6 |
Reviews trend
Cumulative reviews · last 6 months
1,329 → 2,513 reviews · rating 4.6★ (+0.01)
Ranks #1 in 9 of 10 App Store groups tracked.Open full charts →
Microsoft Clarity: AI Insights FAQs
How do I install the Microsoft Clarity: AI Insights Shopify app?
To install Microsoft Clarity: AI Insights on your Shopify store, click on the Microsoft Clarity: AI Insights installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Microsoft Clarity: AI Insights on your Shopify store, then contact us now.
What are the key features of Microsoft Clarity: AI Insights?
The key features offered by Microsoft Clarity: AI Insights to Shopify store owners are:
- AI-Driven Insights: Detect behavior patterns and take action to improve revenue
- Replays & Heatmaps: Watch recordings of how visitors interact with your store
- Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
- Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
- Brand Agents: Guide shoppers to conversion with conversational insights
Does Microsoft Clarity: AI Insights integrate with other Shopify apps or tools?
Microsoft Clarity: AI Insights has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Microsoft Clarity: AI Insights?
No, Microsoft Clarity: AI Insights does not offer any free trial.
What are the pricing plans for Microsoft Clarity: AI Insights?
The app offers 1 plan that is forever-free.
How does billing work for Microsoft Clarity: AI Insights?
Microsoft Clarity: AI Insights is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, Microsoft Clarity: AI Insights allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Microsoft Clarity: AI Insights offer customer support?
Yes, Microsoft Clarity: AI Insights offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Microsoft Clarity: AI Insights offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Microsoft Clarity: AI Insights compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.6★★★★★2,506 reviews · 90.3% positive
Writing reviews on ShopDigest is coming soon.
- TRTryTAAT★★★★★
first time using an app like this but it is INCREDIBLE
- WIWHAT iF Jewelry★★★★★
amazing to be able to see what the customers look at.
- POPOMTIQUE★★★★★
Microsoft Clarity is excellent! It records visitor sessions in great detail with well-organized, systematic analytics. It’s such a helpful tool for Shopify stores to check traffic sources and analyze user behavior.
- BPBedzing Pillows★★★★★
It's so helpful for me to identify the website problems.
- BMBio Moon★★★★★
That is an excellent screen recorder | i am checking the customer journey on my website
- KOKOHL24.COM★★★★★
Bestes Live Tracking was wir bisher genutzt haben!
- TAThe A.M.Y. Depot★★★★★
Provides significant insights. The ability to view a recording of a visito's actions is unique and incredible. Will require some time for a non-technical user to understand what the app does. Spend the time learning Clarity. It is worth it.
- NANapibela★★★★★
una maravilla para poder depurar la experiencia de usuario!
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