Propel Replay, Survey, Heatmap by Propel Commerce

Boost sales by observing your customers! Identify mistakes and problems hindering your sales. See how shoppers behave! Identify mistakes with visitor replays!

4.9

(482)

Free
$9.9/month
$14.9/month
$39.9/month
XY
5

Rubbery, Lithuania

12/1/2025

Using a free plan currently but everything works exceptionally good!

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

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Propel Replay, Survey, Heatmap Charts

Track Propel Replay, Survey, Heatmap's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Propel Replay, Survey, Heatmap

Pros

Valuable Customer Insights: Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.

Generous Free Tier: Offers a substantial number of free pageviews, making it accessible for small businesses.

Exceptional Customer Support: Frequently praised for quick, knowledgeable, and friendly assistance.

User-Friendly Interface: Easy to install, navigate, and use, even for non-technical users.

Cons

Limited Language Support: Lacks multilingual options, restricting non-English users.

Theme Compatibility Issues: Some users report functionality problems with specific themes (e.g., Dawn theme).


Screenshots


About the App

See how shoppers behave! Identify mistakes with visitor replays!

  • Smart Playback: Smart algorithms ensure smooth playback without slowing down the site.
  • Advanced Search Filters: Refine your search by country, type of traffic, etc., to find the replays that matter to you.
  • Error Filtering: Sort through replays by identifying errors to find broken links and other issues.
  • IP Tracking: Gather visitor IP addresses to help identify and block bots that are unnecessarily using up your advertising budget.
  • Automatic Installation: The installation is fully automatic and quick - no coding required.

Keywords

Shopify session replay apps
Shopify heatmap analytics apps
Shopify customer survey apps
Shopify sales boost apps
Shopify visitor replay apps
Shopify bot detection apps
Shopify traffic filter apps
Shopify page optimization apps
Shopify sales blocker apps
Shopify customer insights apps
Shopify live session apps
Shopify recorded sessions apps
Shopify ad spend apps
Shopify error tracking apps
Shopify satisfaction survey apps

Key Features

  • Watch live and recorded shopper sessions to identify sales-blocking issues.
  • Heatmaps reveal visitor behavior patterns to optimize page layouts.
  • Conduct surveys to collect direct customer feedback and satisfaction insights.

Pricing

Propel Replay, Survey, Heatmap Pricing Plans

Free Sampler

$0/month

  • 1,500 pageviews/mo. (~750 sessions)

  • 1 survey

  • 1 heatmap

  • Exclude up to 3 IPs

  • 30 days storage

Basic

$9.9/month

  • 20,000 pageviews/mo. (~7,000 sessions)

  • Live replays

  • Up to 5 heatmaps

  • Unlimited surveys

  • Exclude IPs & countries

Plus

$14.9/month

  • 30,000 pageviews/mo. (~10,000 sessions)

  • Live replays

  • Up to 10 heatmaps

  • Unlimited surveys

  • Exclude IPs & countries

Premium

$39.9/month

  • 80,000 pageviews/mo. (~27,000 sessions)

  • Live replays

  • Up to 20 heatmaps

  • Unlimited surveys

  • Exclude IPs & countries

Not sure which plan to pick? Discuss Free Sampler or Basic plans with us, learn about custom pricing, or get a demo.

Here's an overview of Propel Replay, Survey, Heatmap costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Propel Replay, Survey, Heatmap: (Free Sampler). The paid plan(s) offered by Propel Replay, Survey, Heatmap: (Basic, Plus, Premium).

The details of the plan(s) are outlined below:

Free Sampler: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1,500 pageviews/mo. (~750 sessions), 1 survey, 1 heatmap, Exclude up to 3 IPs, 30 days storage.

Basic: The Basic plan costs $9.9 and comes with a 7-day free trial period. The plan offers a host of features, including 20,000 pageviews/mo. (~7,000 sessions), Live replays, Up to 5 heatmaps, Unlimited surveys, Exclude IPs & countries, See visitor IPs, Advanced filters.

Plus: The Plus plan costs $14.9 and comes with a 7-day free trial period. The plan offers a host of features, including 30,000 pageviews/mo. (~10,000 sessions), Live replays, Up to 10 heatmaps, Unlimited surveys, Exclude IPs & countries, See visitor IPs, Advanced filters.

Premium: The Premium plan costs $39.9 and comes with a 7-day free trial period. The plan offers a host of features, including 80,000 pageviews/mo. (~27,000 sessions), Live replays, Up to 20 heatmaps, Unlimited surveys, Exclude IPs & countries, See visitor IPs, Advanced filters.

Propel Replay, Survey, Heatmap Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$9.9, $14.9, $39.9
Free trial availableYes, for 7 day(s)

For further information regarding Propel Replay, Survey, Heatmap app pricing plans, see the official website.

Propel Replay, Survey, Heatmap Shopify App Discounts

If you are looking for discounts on Propel Replay, Survey, Heatmap app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Propel Commerce to secure better deals on the Propel Replay, Survey, Heatmap app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Propel Replay, Survey, Heatmap

Using a free plan currently but everything works exceptionally good!

Rubbery
Lithuania

Amazing support! 5/5. I asked for help with adding a few things and got an instant reply. Super helpful and fast. Highly recommended!

KOZIN
Poland

trying out the free plan now, looks easy to use and they were so responsive and helpful!

Trusted By

Trusted by the best Shopify stores

Rubbery

Lithuania

KOZIN

Poland


Boost sales by observing your customers! Identify mistakes and problems hindering your sales.

Observe your customers while they shop.

Our session recorder records every click, move, and scroll to help you understand how customers use your shop.

Understand why people aren't purchasing.

Find and correct errors, broken links, spelling mistakes and more that are damaging your sales and conversion rates.

Convert more visitors into customers.

Reduce bounce rates and understand why product pages aren't selling by viewing product page replays.


Comparison

Top Propel Replay, Survey, Heatmap Alternatives Detailed Comparison

The table below highlights the crucial differences between Propel Replay, Survey, Heatmap and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Propel Replay, Survey, HeatmapPropel Replay, Survey, HeatmapView on Shopify
Lucky Orange Heatmaps & ReplayLucky Orange Heatmaps & ReplayView on Shopify
General Information
Ratings
4.9(434 reviews)
4.7(793 reviews)
Developed byPropel CommerceLucky Orange LLC
Launch Date6/17/20217/8/2014
PricingFree, $9.90/month, $14.90/month, $39.90/monthFree, $19/month, $39/month, $89/month
ObjectiveSee how shoppers behave! Identify mistakes with visitor replays!Tools for better website checkout and increasing conversions
CategoriesAnalytics, Site optimization - OtherAnalytics, Site optimization - Other
Key Features & Highlights
PurposeBoost sales by observing your customers! Identify mistakes and problems hindering your sales. Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics.
Features List
  1. Watch live and recorded shopper sessions to identify sales-blocking issues.
  2. Heatmaps reveal visitor behavior patterns to optimize page layouts.
  3. Conduct surveys to collect direct customer feedback and satisfaction insights.
  1. View session recordings to see how visitors interact with your site.
  2. Use heatmaps to identify the most engaging parts of your pages.
  3. Send surveys directly to customers to gather actionable feedback.
Highlights
  1. Works with the latest themes
-
User Reviews and Ratings
Recommended %98.0%93.6%
Pros
  1. Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.
  2. Offers a substantial number of free pageviews, making it accessible for small businesses.
  3. Frequently praised for quick, knowledgeable, and friendly assistance.
  4. Easy to install, navigate, and use, even for non-technical users.
  5. High-quality replays and heatmaps reveal precise customer interactions.
  6. Considered more affordable than alternatives, with reasonable paid plans.
  7. Seamless installation and immediate usability with minimal configuration.
  8. Enables businesses to make data-driven improvements swiftly.
  1. Prompt, knowledgeable, and friendly assistance with quick issue resolution.
  2. Intuitive design and easy navigation enhance the overall experience.
  3. Comprehensive heatmaps, recordings, and analytics provide actionable data on customer behavior.
  4. Live visitor tracking and session recordings offer immediate feedback on user interactions.
  5. Support calls and guidance ensure new users can quickly utilize key features.
  6. Includes heatmaps, click maps, scroll maps, surveys, and funnels for deep analysis.
  7. Data-driven optimizations lead to noticeable improvements in website performance.
  8. Many long-term users continue to find the app indispensable for their business.
Cons
  1. Lacks multilingual options, restricting non-English users.
  2. Some users report functionality problems with specific themes (e.g., Dawn theme).
  3. Collects excessive personal data (e.g., IP addresses) without clear opt-out options.
  1. Problems with installation and tracking code integration for Shopify users.
  2. Lack of a dedicated mobile app or optimized mobile experience.
  3. The overlapping theme of customer support was removed from CONS because the majority of reviews praised the support team, outweighing the few negative mentions.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 7 day(s)No
Technical Information
Rating
4.9
4.7
Total Reviews482856
Launch Date6/17/20217/8/2014
SD Points264140

More Details About Propel Replay, Survey, Heatmap

Looking to install Propel Replay, Survey, Heatmap app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
482 total reviews
5
463
4
10
3
2
2
1
1
6

Propel Replay, Survey, Heatmap has an overall rating of 4.9 stars from a total of 482 reviews on the Shopify app store. Of these, 473 (98.1%) are positive, 2 (0.4%) are neutral, and 7 (1.5%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Rubberyfrom Lithuania
December 1, 2025

Using a free plan currently but everything works exceptionally good!

KOZINfrom Poland
November 27, 2025

Amazing support! 5/5. I asked for help with adding a few things and got an instant reply. Super helpful and fast. Highly recommended!

from
November 21, 2025

trying out the free plan now, looks easy to use and they were so responsive and helpful!

from
November 20, 2025

I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!

from
November 17, 2025

Fantastic app and great support. Perfect for our needs


Video Demo and Screenshots

Product Screenshots

Propel Replay, Survey, Heatmap screenshot 1
Propel Replay, Survey, Heatmap screenshot 2

Installation Steps

How to install Propel Replay, Survey, Heatmap on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

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