Rivo: Loyalty Program, Rewards by Rivo
Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value. Boost customer loyalty with rewards and referral programs.
4.9
(1,508)
The Apothecary in Inglewood, Canada
So far the experience is not awesome. The app itself seems great, BUT, we migrated all of our data (including customers and old orders) over to the app and it’s included those in our usage. Note: none of the features on our app are yet enabled and I have zero usage on it for the last 90 days.I received a bill for nearly $500 over a week ago and still no refund. I received another bill today for $187 and zero response from support. I am not thrilled about this. Their response is sluggish, sometimes taking a couple of days to respond. I actually really want to use this app because it looks like it will do everything I want (and the reviews on it are excellent), however this first experience with it has left me with little trust that I will get the support I need.
Install in your Shopify Store
Rivo: Loyalty Program, Rewards Charts
Track Rivo: Loyalty Program, Rewards's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Rivo: Loyalty Program, Rewards
Pros
Exceptional Customer Support: Consistently praised for being responsive, friendly, and going above and beyond to assist users.
Free Plan Value: The free version offers substantial features, making it accessible and useful for small businesses.
Ease of Setup: Users highlight the intuitive and quick setup process, even for non-technical users.
Customizable Features: Flexibility in tailoring rewards and loyalty programs to fit specific business needs.
Cons
Deceptive Sales Practices: Some users reported misleading funnel experiences, with free plans not clearly accessible.
Subscription Cancellation Issues: Difficulty canceling subscriptions and continued charges after cancellation requests.
Screenshots
About the App
Boost customer loyalty with rewards and referral programs.
- Customer Loyalty Platform: A customizable platform for loyalty and referrals that boost your performance.
- DTC Brand Growth: Designed for rapidly expanding direct-to-consumer brands like Dyper.com, Hexclad, Emi Jay, and more.
- 24/7 Live Chat Support: Get 24/7 top-notch live chat support from our team (Check out our reviews).
- Software Integration: Easily connects with your system. Compatible with Klaviyo, Gorgias, Postscript and more.
- Toolkit Customization: Want more? Access complete customization with the Rivo Developer Toolkit.
Keywords
Key Features
- Customizable loyalty and referral programs to improve customer retention metrics.
- Designed specifically for fast-growing direct-to-consumer brands.
- Offers 24/7 live chat support for immediate assistance.
Pricing
Rivo: Loyalty Program, Rewards Pricing Plans
100% FREE FOREVER
$0/month
[COMPARE OUR FREE PLAN TO OTHERS]
Up to 200 monthly orders
Loyalty Points Program
Ways to earn and redeem
Branding
Scale
$49/month
ACCESS TO ALL FEATURES
Dedicated Loyalty & Referral Page
Advanced Branding (Custom CSS + Fonts)
VIP Tiers
Points Expiry
Plus
$499/month
Checkout Extensions
Custom Integrations (eg: Klaviyo events)
Advanced Analytics
Rivo Developer Toolkit
Add priority or concierge support
Not sure which plan to pick? Discuss 100% FREE FOREVER or Scale plans with us, learn about custom pricing, or get a demo.
Here's an overview of Rivo: Loyalty Program, Rewards costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Rivo: Loyalty Program, Rewards: (100% FREE FOREVER). The paid plan(s) offered by Rivo: Loyalty Program, Rewards: (Scale, Plus).
The details of the plan(s) are outlined below:
100% FREE FOREVER: This plan is free forever, incurring no subscription costs. It offers a wide range of features like [COMPARE OUR FREE PLAN TO OTHERS], Up to 200 monthly orders, Loyalty Points Program, Ways to earn and redeem, Branding, Automated Email Campaigns.
Scale: The Scale plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including ACCESS TO ALL FEATURES, Dedicated Loyalty & Referral Page, Advanced Branding (Custom CSS + Fonts), VIP Tiers, Points Expiry, Analytics.
Plus: The Plus plan costs $499 and comes with a 7-day free trial period. The plan offers a host of features, including Checkout Extensions, Custom Integrations (eg: Klaviyo events), Advanced Analytics, Rivo Developer Toolkit, Add priority or concierge support.
Rivo: Loyalty Program, Rewards Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $49, $499 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Rivo: Loyalty Program, Rewards app pricing plans, see the official website.
Rivo: Loyalty Program, Rewards Shopify App Discounts
If you are looking for discounts on Rivo: Loyalty Program, Rewards app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Rivo to secure better deals on the Rivo: Loyalty Program, Rewards app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Rivo: Loyalty Program, Rewards
“So far the experience is not awesome. The app itself seems great, BUT, we migrated all of our data (including customers and old orders) over to the app and it’s included those in our usage. Note: none of the features on our app are yet enabled and I have zero usage on it for the last 90 days.I received a bill for nearly $500 over a week ago and still no refund. I received another bill today for $187 and zero response from support. I am not thrilled about this. Their response is sluggish, sometimes taking a couple of days to respond. I actually really want to use this app because it looks like it will do everything I want (and the reviews on it are excellent), however this first experience with it has left me with little trust that I will get the support I need.”
“Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend ”
“Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it! ”
Trusted By
Trusted by the best Shopify stores
The Apothecary in Inglewood
Canada
Diddi and Bea
United States
l u x e l o c i n
United States
Lovtastic Creations™
United States
Lustly
Sweden
Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value.
Boost Repeat Purchases - Loyalty
Boost engagement and repeat purchases with our comprehensive loyalty & rewards program. We offer reward points and discounts to stimulate sales.
Points and Membership Scheme
Create your own rewards, referrals, and loyalty program. Customize widgets and emails to fit your brand and make customers happy.
Boost Traffic - Recommendations
Shopify Merchants get a lot more traffic by using our Referrals program. It lets customers recommend a friend and helps you save on advertising costs.
Comparison
Top Rivo: Loyalty Program, Rewards Alternatives Detailed Comparison
The table below highlights the crucial differences between Rivo: Loyalty Program, Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(1,416 reviews) | 4.9(6,987 reviews) | |
| Developed by | Rivo | Loox | |
| Launch Date | 1/18/2021 | 10/16/2015 | |
| Pricing | Free, $49/month, $499/month | $12.99/month, $39.99/month, $299.99/month | |
| Objective | Boost customer loyalty with rewards and referral programs. | Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling | |
| Categories | Loyalty and rewards | Product reviews, Loyalty and rewards | |
| Key Features & Highlights | |||
| Purpose | Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value. | Boost your brand using social proof marketing - Include customer testimonials, images, videos, and references. | |
| Features List |
|
| |
| Highlights |
|
| |
| User Reviews and Ratings | |||
| Recommended % | 98.1% | 97.7% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 3 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 4.9 | |
| Total Reviews | 1,508 | 7,141 | |
| Launch Date | 1/18/2021 | 10/16/2015 | |
| SD Points | 128 | 1856 | |
More Details About Rivo: Loyalty Program, Rewards
Looking to install Rivo: Loyalty Program, Rewards app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Rivo: Loyalty Program, Rewards has an overall rating of 4.9 stars from a total of 1508 reviews on the Shopify app store. Of these, 1481 (98.2%) are positive, 4 (0.3%) are neutral, and 23 (1.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
So far the experience is not awesome. The app itself seems great, BUT, we migrated all of our data (including customers and old orders) over to the app and it’s included those in our usage. Note: none of the features on our app are yet enabled and I have zero usage on it for the last 90 days.I received a bill for nearly $500 over a week ago and still no refund. I received another bill today for $187 and zero response from support. I am not thrilled about this. Their response is sluggish, sometimes taking a couple of days to respond. I actually really want to use this app because it looks like it will do everything I want (and the reviews on it are excellent), however this first experience with it has left me with little trust that I will get the support I need.
So far the experience is not awesome. The app itself seems great, BUT, we migrated all of our data (including customers and old orders) over to the app and it’s included those in our usage. Note: none of the features on our app are yet enabled and I have zero usage on it for the last 90 days.I received a bill for nearly $500 over a week ago and still no refund. I received another bill today for $187 and zero response from support. I am not thrilled about this. Their response is sluggish, sometimes taking a couple of days to respond. I actually really want to use this app because it looks like it will do everything I want (and the reviews on it are excellent), however this first experience with it has left me with little trust that I will get the support I need.
Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend
Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!
Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!
We’re new to the Rivo platform, and our experience so far has been excellent. Arianne was incredibly helpful in answering all our questions and guiding us through the setup. The app itself is amazing—by far one of the best we’ve used. Huge thanks to Arianne for her outstanding support!
The app was a bit hard to navigate at first but it gets easier the more you use it. Bryan was super fast to answer in the chat support when we could not get the tiers to work, but he guided us through it and now it works just as expected!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Rivo: Loyalty Program, Rewards on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Rivo: Loyalty Program, Rewards FAQ's
Alternatives
See all Alternatives to Rivo: Loyalty Program, Rewards Shopify App.
Most Popular
Most popular Shopify apps on the market
