Rivo: Loyalty Program, Rewards by Rivo

Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value. Boost customer loyalty with rewards and referral programs.

4.8

(1,508)

Free
$49/month
$499/month
XY
5

Timeless Skin Care, United States

10/23/2025

Arianne was very helpful and broke down the information I needed.

1 of 8

Install in your Shopify Store

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72 customers chose this

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Rivo: Loyalty Program, Rewards Charts

Track Rivo: Loyalty Program, Rewards's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Rivo: Loyalty Program, Rewards

Pros

Exceptional Customer Support: Consistently praised for being responsive, friendly, and going above and beyond to assist users.

Free Plan Value: The free version offers substantial features, making it accessible and useful for small businesses.

Ease of Setup: Users highlight the intuitive and quick setup process, even for non-technical users.

Customizable Features: Flexibility in tailoring rewards and loyalty programs to fit specific business needs.

Cons

Deceptive Sales Practices: Some users reported misleading funnel experiences, with free plans not clearly accessible.

Subscription Cancellation Issues: Difficulty canceling subscriptions and continued charges after cancellation requests.


Screenshots


About the App

Boost customer loyalty with rewards and referral programs.

  • Customer Loyalty Platform: A customizable platform for loyalty and referrals that boost your performance.
  • DTC Brand Growth: Designed for rapidly expanding direct-to-consumer brands like Dyper.com, Hexclad, Emi Jay, and more.
  • 24/7 Live Chat Support: Get 24/7 top-notch live chat support from our team (Check out our reviews).
  • Software Integration: Easily connects with your system. Compatible with Klaviyo, Gorgias, Postscript and more.
  • Toolkit Customization: Want more? Access complete customization with the Rivo Developer Toolkit.

Keywords

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save ad spend Shopify apps
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loyalty emails Shopify apps

Key Features

  • Customizable loyalty and referral programs to improve customer retention metrics.
  • Designed specifically for fast-growing direct-to-consumer brands.
  • Offers 24/7 live chat support for immediate assistance.

Pricing

Rivo: Loyalty Program, Rewards Pricing Plans

100% FREE FOREVER

$0/month

  • [COMPARE OUR FREE PLAN TO OTHERS]

  • Up to 200 monthly orders

  • Loyalty Points Program

  • Ways to earn and redeem

  • Branding

Scale

$49/month

  • ACCESS TO ALL FEATURES

  • Dedicated Loyalty & Referral Page

  • Advanced Branding (Custom CSS + Fonts)

  • VIP Tiers

  • Points Expiry

Plus

$499/month

  • Checkout Extensions

  • Custom Integrations (eg: Klaviyo events)

  • Advanced Analytics

  • Rivo Developer Toolkit

  • Add priority or concierge support

Not sure which plan to pick? Discuss 100% FREE FOREVER or Scale plans with us, learn about custom pricing, or get a demo.

Here's an overview of Rivo: Loyalty Program, Rewards costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Rivo: Loyalty Program, Rewards: (100% FREE FOREVER). The paid plan(s) offered by Rivo: Loyalty Program, Rewards: (Scale, Plus).

The details of the plan(s) are outlined below:

100% FREE FOREVER: This plan is free forever, incurring no subscription costs. It offers a wide range of features like [COMPARE OUR FREE PLAN TO OTHERS], Up to 200 monthly orders, Loyalty Points Program, Ways to earn and redeem, Branding, Automated Email Campaigns.

Scale: The Scale plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including ACCESS TO ALL FEATURES, Dedicated Loyalty & Referral Page, Advanced Branding (Custom CSS + Fonts), VIP Tiers, Points Expiry, Analytics.

Plus: The Plus plan costs $499 and comes with a 7-day free trial period. The plan offers a host of features, including Checkout Extensions, Custom Integrations (eg: Klaviyo events), Advanced Analytics, Rivo Developer Toolkit, Add priority or concierge support.

Rivo: Loyalty Program, Rewards Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$49, $499
Free trial availableYes, for 7 day(s)

For further information regarding Rivo: Loyalty Program, Rewards app pricing plans, see the official website.

Rivo: Loyalty Program, Rewards Shopify App Discounts

If you are looking for discounts on Rivo: Loyalty Program, Rewards app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Rivo to secure better deals on the Rivo: Loyalty Program, Rewards app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Rivo: Loyalty Program, Rewards

Arianne was very helpful and broke down the information I needed.

Timeless Skin Care
United States

Love love love.I tried them all and sticked to this one. Super UI. Easy to use, important features even on basic plan. Great support, especially Arianne.

The Loomia
United States

Good program, easy to setup and great support. Help us a lot while setup the program.

Netsaypro - 你嘅醫美產品好拍檔
Hong Kong SAR

Trusted By

Trusted by the best Shopify stores

Timeless Skin Care

United States

The Loomia

United States

Netsaypro - 你嘅醫美產品好拍檔

Hong Kong SAR

Elula Home

Australia

Wairua Beauty

United States

Professional Kindness Powered Skincare

United States

Lucas Play

United States

Braxley Bands

United States


Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value.

Boost Repeat Purchases - Loyalty

Boost engagement and repeat purchases with our comprehensive loyalty & rewards program. We offer reward points and discounts to stimulate sales.

Points and Membership Scheme

Create your own rewards, referrals, and loyalty program. Customize widgets and emails to fit your brand and make customers happy.

Boost Traffic - Recommendations

Shopify Merchants get a lot more traffic by using our Referrals program. It lets customers recommend a friend and helps you save on advertising costs.


Comparison

Top Rivo: Loyalty Program, Rewards Alternatives Detailed Comparison

The table below highlights the crucial differences between Rivo: Loyalty Program, Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Rivo: Loyalty Program, RewardsRivo: Loyalty Program, RewardsView on Shopify
General Information
Ratings
4.8(1,408 reviews)
4.9(7,183 reviews)
Developed byRivoLoox
Launch Date1/18/202110/16/2015
PricingFree, $49/month, $499/month$12.99/month, $39.99/month, $99.99/month, $299.99/month
ObjectiveBoost customer loyalty with rewards and referral programs.Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling
CategoriesLoyalty and rewardsProduct reviews, Loyalty and rewards
Key Features & Highlights
PurposeDiscover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value.Boost your brand using social proof marketing - Include customer testimonials, images, videos, and references.
Features List
  1. Customizable loyalty and referral programs to improve customer retention metrics.
  2. Designed specifically for fast-growing direct-to-consumer brands.
  3. Offers 24/7 live chat support for immediate assistance.
  1. Automatically collect product reviews with photos and videos through personalized email requests.
  2. Offer discounts to customers as incentives for submitting photo or video reviews.
  3. Display reviews in customizable widgets like carousels, pop-ups, badges, and sidebars on your storefront.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %98.0%97.6%
Pros
  1. Consistently praised for being responsive, friendly, and going above and beyond to assist users.
  2. The free version offers substantial features, making it accessible and useful for small businesses.
  3. Users highlight the intuitive and quick setup process, even for non-technical users.
  4. Flexibility in tailoring rewards and loyalty programs to fit specific business needs.
  5. Many users report increased customer engagement and repeat purchases.
  6. The app is noted for its clean, intuitive design and smooth customer interaction.
  7. Users appreciate ongoing improvements and new feature additions.
  8. Competitive pricing compared to alternatives, with clear value for paid plans.
  9. Ability to customize loyalty programs to align with business branding.
  10. Positive feedback on seamless integration with other Rivo apps.
  1. The app is quick to install and seamlessly integrates with Shopify, requiring minimal technical effort.
  2. The intuitive design makes navigation and management straightforward for both admins and customers.
  3. Many users reported significant increases in sales and customer engagement due to the app’s features.
  4. The app efficiently gathers reviews post-purchase, reducing manual effort for store owners.
  5. Customers appreciate the ability to submit visual feedback, enhancing product credibility.
  6. Flexible settings allow the app to align with store branding and design preferences.
  7. Quick and helpful assistance from the support team resolves issues promptly.
  8. Users find the app cost-effective, offering high value for its features.
  9. Displaying authentic reviews builds customer confidence and improves conversion rates.
  10. Incentives like discount codes for reviews encourage customer participation.
Cons
  1. Some users reported misleading funnel experiences, with free plans not clearly accessible.
  2. Difficulty canceling subscriptions and continued charges after cancellation requests.
  3. Orders not using loyalty codes are counted toward app metrics, frustrating some users.
  4. Inability to remove used coupons from customer accounts or adjust reward tiers.
  1. Some users expressed dissatisfaction with restricted functionalities in the free version.
  2. A few reviewers noted compatibility issues when updating or using outdated themes.
  3. Customers cannot modify submitted reviews, leading to inconvenience for minor corrections.
  4. Users desired more layout options, such as side-by-side text reviews.
Pricing and Plans
Total Pricing Plans34
Free PlanAvailableNot available
Free TrialYes, for 7 day(s)Yes, for 7 day(s)
Technical Information
Rating
4.8
4.9
Total Reviews1,5087,141
Launch Date1/18/202110/16/2015
SD Points2252569

More Details About Rivo: Loyalty Program, Rewards

Looking to install Rivo: Loyalty Program, Rewards app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
1508 total reviews
5
1437
4
44
3
4
2
2
1
21

Rivo: Loyalty Program, Rewards has an overall rating of 4.9 stars from a total of 1508 reviews on the Shopify app store. Of these, 1481 (98.2%) are positive, 4 (0.3%) are neutral, and 23 (1.5%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Timeless Skin Carefrom United States
October 23, 2025

Arianne was very helpful and broke down the information I needed.

The Loomiafrom United States
October 15, 2025

Love love love.I tried them all and sticked to this one. Super UI. Easy to use, important features even on basic plan. Great support, especially Arianne.

Netsaypro - 你嘅醫美產品好拍檔from Hong Kong SAR
October 9, 2025

Good program, easy to setup and great support. Help us a lot while setup the program.

Elula Homefrom Australia
September 22, 2025

The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast.

Developer response
Developer ResponseSeptember 23, 2025

The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast.

Wairua Beautyfrom United States
September 11, 2025

On boarding is very friendly, Arianne was very helpful with some questions we did through the chat. Looking forward to keep on exploring the app

Developer response
Developer ResponseSeptember 11, 2025

On boarding is very friendly, Arianne was very helpful with some questions we did through the chat. Looking forward to keep on exploring the app


Video Demo and Screenshots

Product Screenshots

Rivo: Loyalty Program, Rewards screenshot 1
Rivo: Loyalty Program, Rewards screenshot 2

Installation Steps

How to install Rivo: Loyalty Program, Rewards on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Rivo: Loyalty Program, Rewards FAQ's


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