Sendlane: Unified Email & SMS by Sendlane

Great customer support from Sendlane team. Always quick with responses and help. Thank you Sendlane and Magno, you are the best.-Erik, moonlight

We’ve been loyal Sendlane users for years now. Magno Alarcon is an absolute rockstar!He paid incredible attention to detail and spent hours helping me work through a tricky issue I was struggling with. His dedication and support make him a true asset to the Sendlane team!

Switching to Sendlane has been one of the smoothest platform transitions we’ve made. From day one, their team has gone above and beyond—making onboarding incredibly easy and continuing to provide excellent support as new questions or needs arise. Communication has been stellar, and the resources available (including detailed documentation and a very responsive 24/7 live chat) make it easy to troubleshoot or expand our usage. Having a dedicated account representative adds a personal, reliable touch to the experience.The Sendlane platform itself is intuitive and well-designed. Integration with Shopify is seamless—syncing data effortlessly across our stores. We currently manage four (soon to be five) Shopify stores under a single Sendlane account, which has made centralized marketing much more efficient.One of the most powerful features is Sendlane’s expansive automation capabilities. It pulls rich, detailed customer data from Shopify, allowing for smart segmentation and hyper-targeted marketing. Customer tagging and behavior tracking are especially effective for personalizing campaigns.We’re also loving the new product feeds, which ensure that updates to collections and products are reflected in real-time—hugely helpful when tailoring promotions to specific segments.Overall, Sendlane has become an essential part of our marketing ecosystem. Highly recommended for any business looking for robust email/SMS marketing with stellar support and deep Shopify integration

At Organ Mountain Outfitters, we focus on more than just selling apparel. Our brand is built on storytelling, connection, and giving back. Sendlane has helped us strengthen those relationships by making customer engagement easy and effective.With Sendlane’s automation and segmentation, we create personalized experiences that make our customers feel like part of the OMO family. We share the stories behind our collections, update our audience on our giveback initiatives, and engage with customers in real time.The platform allows us to send the right message to the right people at the right time. It has helped us foster loyalty, increase engagement, and grow a strong community around our brand. If you want an email and SMS marketing solution that prioritizes connection, Sendlane delivers.

Sendlane has made a huge difference for Fresh Chile. We needed a platform that could handle both email and SMS seamlessly, and Sendlane delivered. The automation and segmentation tools let us send the right message to the right people at the right time, and we’ve seen a real impact on customer engagement and sales. Their support team is fast, helpful, and knows their stuff. If you’re looking for a marketing platform that actually helps you grow, this is it.