by United Parcel Service, Inc. (“UPS”)
Ecommerce Shipping Automation by UPS using Itembase
Free
Shiptheory Shopify App by Shiptheory
Book shipments with carriers worldwide automatically. It saves time, money and minimizes mistakes. The platform that simplifies shipping management
5.0 50 reviewsPaid from $62/month
Pros and cons
Pros and cons of Shiptheory
Pros
- Excellent Onboarding Support: Smooth and efficient setup process with dedicated account managers providing personalized assistance.
- Strong Customer Service: Responsive and knowledgeable support team, often resolving issues quickly and proactively.
- Automation Efficiency: Significant time savings and reduced errors through automated shipping processes and rule-based logic.
- User-Friendly Interface: Intuitive and easy-to-navigate design, simplifying complex shipping tasks.
Cons
- Learning Curve for Advanced Features: Occasional challenges in fully utilizing all available functionalities without guidance.
Screenshots
About the app
The platform that simplifies shipping management
- Global Carriers: Global carriers such as Royal Mail, UPS, FedEx, DPD.
- Expert Support: Expert tech support and onboarding for businesses, big and small.
- Automated Shopify Shipping Labels: Create and print Shopify shipping labels automatically without clicking a button.
- Customizable Shipping Rules: Make adjustable delivery rules based on location, weight, product codes, and more.
- Unified Shipping Dashboard: Manage FedEx, Royal Mail, UPS labels, etc. all in one easy-to-use dashboard.
Keywords
automate shipping Shopify appsshipping management Shopify appsprint shipping labels Shopify appsflexible shipping rules Shopify appsglobal carriers Shopify appsRoyal Mail shipping Shopify appsUPS shipping Shopify appsFedEx shipping Shopify appsDPD shipping Shopify appsautomated shipping labels Shopify appsseamless shipments Shopify appssave time shipping Shopify appsreduce shipping errors Shopify appsworldwide shipping Shopify appsshipping automation Shopify apps
Key features
- Automatically generate and print shipping labels without manual input.
- Connect with multiple global carriers like Royal Mail, UPS, and FedEx.
- Customize shipping rules based on destination, weight, or product codes.
Pricing
Shiptheory pricing plans
Earth
$62 /month
- 0.03 Per Shipment
- 1 Users
- 1 Channels
- 2 Carriers
- Email Support
Saturn
$150 /month
- 0.03 Per Shipment
- 3 Users
- 3 Channels
- 3 Carriers
- Tailored Onboarding
Jupiter
$325 /month
- 0.02 Per Shipment
- 10 Users
- Premium Channels
- Premium Carriers
- Tailored Onboarding
Cosmos
$750 /month
- 0.02 Per Shipment
- Unlimited Channels
- Unlimited Carriers
- Tailored Onboarding
- Extended Support
Not sure which plan to pick? Discuss Earth or Saturn plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Shiptheory costs for each of the plan(s)
The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by Shiptheory are Earth, Saturn, Jupiter, Cosmos.
The details of the plans are outlined below.
- Earth: the Earth plan costs $62 and comes with a 14-day free trial period. The plan offers a host of features, including 0.03 Per Shipment, 1 Users, 1 Channels, 2 Carriers, Email Support, Limited to 1,500 Shipments P/M.
- Saturn: the Saturn plan costs $150 and comes with a 14-day free trial period. The plan offers a host of features, including 0.03 Per Shipment, 3 Users, 3 Channels, 3 Carriers, Tailored Onboarding, Limited to 3,000 Shipments P/M.
- Jupiter: the Jupiter plan costs $325 and comes with a 14-day free trial period. The plan offers a host of features, including 0.02 Per Shipment, 10 Users, Premium Channels, Premium Carriers, Tailored Onboarding, Limited to 8,000 Shipments P/M.
- Cosmos: the Cosmos plan costs $750 and comes with a 14-day free trial period. The plan offers a host of features, including 0.02 Per Shipment, Unlimited Channels, Unlimited Carriers, Tailored Onboarding, Extended Support, Limited to 20,000 Shipments P/M.
Shiptheory price summary
| Pricing summary | From $62/month. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of paid plan(s) | $62, $150, $325, $750 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Shiptheory pricing plans, see the official website.
Comparison
Top Shiptheory alternatives — detailed comparison
The table below highlights the crucial differences between Shiptheory and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (50 reviews) | 4.8 ★ (116 reviews) | 3.6 ★ (3 reviews) | |
| Developed by | Shiptheory | United Parcel Service, Inc. (“UPS”) | Shopify | |
| Launch date | 13 October 2022 | 23 August 2022 | 9 February 2024 | |
| Pricing | $62/month, $150/month, $325/month, $750/month | Free | Free | |
| Objective | The platform that simplifies shipping management | Ecommerce Shipping Automation by UPS using Itembase | — | |
| Categories | Shipping solutions - Other | Shipping, Shipping solutions - Other | Third-party logistics (3PL), Shipping solutions - Other | |
| Key features & highlights | ||||
| Purpose | Book shipments with carriers worldwide automatically. It saves time, money and minimizes mistakes. | Simple and Effective Delivery Automation using UPS eCommerce Shipping Panel | Scale your business easily with our network of fulfillment partners | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 93.0% | 33.3% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 1 | 1 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | No | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.8 ★ | 3.6 ★ | |
| Total reviews | 50 | 115 | 3 | |
| Launch date | 13 October 2022 | 23 August 2022 | 9 February 2024 | |
More details about Shiptheory
Product description
Shiptheory is a platform that automates shipping tasks, like booking shipments and printing labels, for retailers to save time and money. It integrates with various domestic and international carriers, allowing businesses to manage all shipments from one dashboard and streamline their fulfilment process, particularly beneficial for growing Shopify stores.
AI summary
The app is a robust Shopify shipping solution designed to automate and streamline the dispatch process by integrating with multiple carriers, including Royal Mail and Parcelforce. Its key features include customizable shipping rules, automated label printing, and seamless carrier booking, significantly reducing manual effort and minimizing errors. The app excels in user-friendly setup, with intuitive onboarding and responsive support, often including direct phone access and video calls for troubleshooting. Strengths include its versatility in handling complex shipping requirements, proactive customer service, and continuous improvements based on user needs. However, some initial setup challenges, such as email communication delays or feature gaps, have been noted, though these are typically resolved quickly. The app is particularly valued for its time-saving automation, reliable performance, and exceptional support, making it a strong choice for businesses seeking to optimize their shipping workflows.
Support
For any questions, concerns, or assistance with Shiptheory, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Shiptheory offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Shiptheory are available in various languages on the Shopify app store, including English.
Shiptheory support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Shiptheory seamlessly integrates with are given below.
DPDEvriFedExRoyal MailUPSUSPS
Developer
| Name | Shiptheory |
| Profile | See all apps by Shiptheory |
| Website | View developer profile |
| Address | Surrey Street, Bristol, BFP, BS2 8PS |
Installation
How to install Shiptheory on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Shiptheory team.
2
The developer gets in touch
Shiptheory contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
50 total reviews
Shiptheory has an overall rating of 5.0 stars from a total of 50 reviews on the Shopify app store. Of these, 50 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★TF Tools Ltdfrom United Kingdom · 15 September 2025
Great team, we have been launched our in-house fulfilment with Shiptheory last week. The onboarding was great, Josh has been very helpful on all queries we had for our store. We went live with very minimal issues, which were small tweaks & were resolved immediately so no impact on our dispatch. Highly recommend, it also works very well with EasyScan. Thank you for your hardwork
★★★★★Rare Formsfrom United Kingdom · 2 February 2024
Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.
★★★★★Clogaufrom United Kingdom · 22 December 2023
Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.
★★★★★Race Anywherefrom United Kingdom · 13 December 2023
Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.
★★★★★Leith Bottle Shopfrom United Kingdom · 26 November 2023
Had some issues with my emails to support not getting through, but once we got back in touch, everyone I spoke to at Shiptheory was extremely helpful and listened to our concerns. They quickly implemented a feature that was originally missing and so we're now using the app successfully for all our deliveries. The rules functionality is super powerful and has reduced the risk of human error from picking between services. Would definitely recommend Shiptheory to other businesses like ours.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#12
royal mail · shipstation
Total reviews
50
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
GB
98.3% of installs
Category & keyword rankings
Position and market share today
| Keywordroyal mail | #12 | 0.0% |
| Keywordshipstation | #12 | 0.0% |
| Keywordfedex | #32 | — |
| Keywordusps | #33 | — |
Reviews trend
Cumulative reviews · last 6 months
50 → 50 reviews · rating steady at 5.0★
Ranks #12 in 2 of 6 App Store groups tracked.Open full charts →
Shiptheory FAQs
How do I install the Shiptheory Shopify app?
To install Shiptheory on your Shopify store, click on the Shiptheory installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Shiptheory on your Shopify store, then contact us now.
What are the key features of Shiptheory?
The key features offered by Shiptheory to Shopify store owners are:
- Onboarding and technical support from experts for businesses of any size
- Automatically create Shopify shipping labels and print without pressing a button
- Create flexible shipping rules based on destination, weight, SKUs and more
- Carriers worldwide including Royal Mail, UPS, FedEx, DPD
Does Shiptheory integrate with other Shopify apps or tools?
Yes, Shiptheory seamlessly integrates with other Shopify apps or tools, such as Global carriers such as Royal Mail, UPS, FedEx, DPD., Expert tech support and onboarding for businesses, big and small., Create and print Shopify shipping labels automatically without clicking a button..
Is there a free trial available for Shiptheory?
Yes, Shiptheory offers a 14-day free trial on all its paid plans.
What are the pricing plans for Shiptheory?
The app offers 4 paid plans, which cost $62/month, $150/month, $325/month, $750/month, and come with a 14-day free trial period.
How does billing work for Shiptheory?
Shiptheory uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Shiptheory allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Shiptheory offer customer support?
Yes, Shiptheory offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Shiptheory offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Shiptheory compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★50 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- TTTF Tools Ltd★★★★★
Great team, we have been launched our in-house fulfilment with Shiptheory last week. The onboarding was great, Josh has been very helpful on all queries we had for our store. We went live with very minimal issues, which were small tweaks & were resolved immediately so no impact on our dispatch. Highly recommend, it also works very well with EasyScan. Thank you for your hardwork
- RFRare Forms★★★★★
Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.
- CLClogau★★★★★
Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.
- RARace Anywhere★★★★★
Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.
- LBLeith Bottle Shop★★★★★
Had some issues with my emails to support not getting through, but once we got back in touch, everyone I spoke to at Shiptheory was extremely helpful and listened to our concerns. They quickly implemented a feature that was originally missing and so we're now using the app successfully for all our deliveries. The rules functionality is super powerful and has reduced the risk of human error from picking between services. Would definitely recommend Shiptheory to other businesses like ours.
- VAvapewarehouse.ie★★★★★
Game changer. We reached out to shiptheory after a word of mouth recommendation. Kabir has assisted us with all aspects of the integration and helped along our journey to a fully automated shipping process. This app is without doubt the best addition to any shopify store, we are saving hours of time no longer having to book parcels with different shipping companies and worrying if we have charged the correct amout
- FDField Day Ireland★★★★★
We recently moved to Shopify/Shiptheory after having our website redesigned. Kabir at Shiptheory made the implementation process of our new dispatch system so easy. The App works very well, is user-friendly and has made everyday work flow much more streamlined and efficient. Kabir checked in with us well in the following days and weeks to ensure we were happy and all was running smoothly. Nothing was too much trouble! Many thanks from the team at Field Day.
- KUK18HAIR UK★★★★★
This is a great app which has automated our shipping label printing and carrier booking processes very successfully. The initial support from Kabir with setup and refining the rules settings was first class - especially valuable to have a direct line phone number to make contact and several video calls to help iron out teething troubles. Thank you,
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