UPS Shipping (Official) Shopify App by United Parcel Service, Inc. (“UPS”)

Simple and Effective Delivery Automation using UPS eCommerce Shipping Panel Ecommerce Shipping Automation by UPS using Itembase

4.8 115 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the United Parcel Service, Inc. (“UPS”) team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of UPS Shipping (Official)

Pros
  • Reliable Performance: The app functions consistently and efficiently, saving users significant time in daily operations.
  • Quick Customer Support: Support responses are fast and effective, often resolving issues within minutes or hours.
  • User-Friendly Interface: The app is intuitive and easy to navigate, with seamless integration into Shopify.
  • Exceptional Support from Ruben: Multiple users highlight Ruben’s outstanding assistance and problem-solving skills.
Cons
  • Limited Feature Set: Some users note missing features like split shipments, address validation, and checkout rate support.
  • Design Clarity Issues: The interface could be improved for better readability and usability, particularly with pale text colors.

Screenshots

UPS Shipping (Official) Shopify app screenshot 1
UPS Shipping (Official) Shopify app screenshot 2
UPS Shipping (Official) Shopify app screenshot 3

About the app

Ecommerce Shipping Automation by UPS using Itembase

  • UPS Connectivity: Access the UPS services you need without the need to develop APIs.
  • Shipping Management: Order syncing, label printing, bulk print options, shipment tracking and more.
  • Workflow Management: Connect channels, manage stock, and make effective processes.
  • Chat Support Dashboard: Dashboard Chat Support with Fast Response included.
  • Shipment Optimization: Set up default settings for shipments and senders to be more time-efficient.

Install in your Shopify store We pass your name, email and store domain to the United Parcel Service, Inc. (“UPS”) team so they can help install and configure the app on your store.

Keywords

UPS shipping automation Shopify appsUPS label printing Shopify appsbulk shipping labels Shopify appsshipping tracking Shopify appseCommerce shipping dashboard Shopify appsUPS API integration Shopify appsorder sync Shopify appsinventory sync Shopify appsworkflow automation Shopify appsresponsive dashboard Shopify appschat support Shopify appsshipment defaults Shopify appssender defaults Shopify appsefficient shipping Shopify appsshipping label automation Shopify apps

Key features

  • Connect to UPS services without needing custom API development.
  • Sync orders and print shipping labels in bulk for efficiency.
  • Track shipments in real-time for better delivery transparency.

Pricing

UPS Shipping (Official) pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of UPS Shipping (Official) costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by UPS Shipping (Official) is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

UPS Shipping (Official) price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the United Parcel Service, Inc. (“UPS”) team so they can help install and configure the app on your store.

Comparison

Top UPS Shipping (Official) alternatives — detailed comparison

The table below highlights the crucial differences between UPS Shipping (Official) and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
NavlungoInstall
Add app
General information
Ratings4.8 ★ (116 reviews)5.0 ★ (2 reviews)5.0 ★ (46 reviews)
Developed byUnited Parcel Service, Inc. (“UPS”)NavlungoDevsol
Launch date23 August 20222 March 202214 January 2022
PricingFreeFreeFree, Free, Free
ObjectiveEcommerce Shipping Automation by UPS using ItembaseNavlungo allows you to send packages quickly and intelligently.Upload your shipment bookings with any courier service in Pakistan.
CategoriesShipping, Shipping solutions - OtherShipping, Shipping solutions - OtherShipping, Shipping solutions - Other
Key features & highlights
PurposeSimple and Effective Delivery Automation using UPS eCommerce Shipping PanelShip quickly and intelligently with Navlungo.Link your delivery accounts and directly arrange shipments and fulfill orders from your store.
Features list
  • Connect to UPS services without needing custom API development.
  • Sync orders and print shipping labels in bulk for efficiency.
  • Track shipments in real-time for better delivery transparency.
  • Automate logistics to reduce costs and improve competitiveness.
  • Ship and track orders from multiple merchant accounts with one integration.
  • Receive instant price quotes for freight services after entering shipment details.
  • Create single or bulk shipment bookings directly from your store.
  • Automatically or manually fulfill orders with ease.
  • Print custom labels with your store logo instantly.
Highlights
  • Based in United States
——
User reviews and ratings
Recommended93.0%100.0%100.0%
Pros
  • The app functions consistently and efficiently, saving users significant time in daily operations.
  • Support responses are fast and effective, often resolving issues within minutes or hours.
  • The app is intuitive and easy to navigate, with seamless integration into Shopify.
  • Multiple users highlight Ruben’s outstanding assistance and problem-solving skills.
  • Automates shipping processes, reducing manual input and errors.
  • Offers valuable features without additional costs, including automatic commercial invoices.
  • Allows users to tailor settings to fit specific business needs, such as packaging and shipping rules.
  • Effortlessly syncs orders and updates tracking details back to Shopify.
  • User suggestions are quickly added to the app’s roadmap.
  • Streamlines label creation and printing, with direct support for troubleshooting printer issues.
  • Competitive pricing for international cargo services.
  • Simple and intuitive interface for managing shipments.
  • Seamless connection with major courier services in Pakistan, including TCS, Leopards, and Postex.
  • Real-time shipment tracking and customizable label features enhance usability.
  • Quick, professional, and helpful customer support frequently praised by users.
  • Streamlines courier booking and order management, reducing manual effort.
  • Supports almost all courier companies in Pakistan, offering broad functionality.
Cons
  • Some users note missing features like split shipments, address validation, and checkout rate support.
  • The interface could be improved for better readability and usability, particularly with pale text colors.
  • Occasional issues with order synchronization between Shopify and the UPS dashboard.
  • A few users report discrepancies in shipping costs compared to other platforms.
  • General feedback suggests the app could enhance its features or performance.
—
Pricing and plans
Total pricing plans113
Free planAvailableAvailableAvailable
Free trialNoNoNo
Technical information
Rating4.8 ★5.0 ★5.0 ★
Total reviews115245
Launch date23 August 20222 March 202214 January 2022

More details about UPS Shipping (Official)

Product description

Connect your Shopify Store to all your UPS services for managing orders, shipments, and labels. Automate tasks like syncing orders, printing labels, tracking shipments, thus saving time for business growth. Using powerful features, sync all your business channels, control inventory, and create efficient workflows.

AI summary

The UPS Shopify app provides seamless integration between Shopify and UPS, streamlining shipping label creation, order fulfillment, and tracking. Key features include automatic order import, label generation, commercial invoice creation for international shipments, and real-time tracking updates. The app supports customizable packaging options, bulk processing, and direct printing to label printers, improving efficiency for high-volume sellers. Its intuitive dashboard simplifies shipping workflows, reducing manual data entry. A notable strength is the responsive and highly praised customer support, which quickly resolves technical issues and implements feature requests. However, the app has limitations, including occasional syncing errors with Shopify, lack of split shipment functionality, and unclear shipping rate discrepancies compared to direct UPS pricing. Some users report usability challenges, such as low-contrast text and missing features like address validation or self-service returns. Despite these drawbacks, the app is widely regarded as a reliable, time-saving solution for businesses using UPS, particularly due to its strong support and seamless Shopify integration.

Support

For any questions, concerns, or assistance with UPS Shipping (Official), the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, UPS Shipping (Official) offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the UPS Shipping (Official) are available in various languages on the Shopify app store, including English.

UPS Shipping (Official) support information in a nutshell
Support emailupsplugins@ecommerce.help
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that UPS Shipping (Official) seamlessly integrates with are given below.

BigCommerceEtsyWooCommerce
Developer
NameUnited Parcel Service, Inc. (“UPS”)
ProfileSee all apps by United Parcel Service, Inc. (“UPS”)
WebsiteView developer profile
Address55 Glenlake Pkwy NE, Atltanta, GA, 30328

Installation

How to install UPS Shipping (Official) on your Shopify store

1

Send your details

Your name, email and store domain go straight to the United Parcel Service, Inc. (“UPS”) team.

2

The developer gets in touch

United Parcel Service, Inc. (“UPS”) contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
115 total reviews
5106
41
32
22
14

UPS Shipping (Official) has an overall rating of 4.8 stars from a total of 115 reviews on the Shopify app store. Of these, 107 (93.0%) are positive, 2 (1.7%) are neutral, and 6 (5.2%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Unsolvedfrom Sweden · 26 March 2026

Great application and fantastic technical support! Answers fast and are very helpful!

★★★★★Artisan Fibresfrom Germany · 25 March 2026

The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.

★★★★★audettefrom France · 10 March 2026

Excellent quick responses and efficient solutions everytime.

★★★★★HeliumDeployfrom Canada · 28 January 2026

The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!

★★★★★VISIOfrom Germany · 20 January 2026

10/10 support setting up the app. all features you need.

Install in your Shopify store We pass your name, email and store domain to the United Parcel Service, Inc. (“UPS”) team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
ups
Total reviews
115
▲ 1 vs 30 days ago
Average rating
4.8 ★
▼ 0.03 vs 30 days ago
Top market
US
16.3% of installs · ▲ 3.19%

Category & keyword rankings

Position and market share today

Keywordups#10.3% ▲0.3
Keywordshipping tracking#32.5% ▲2.5
CategoryShipping solutions#50.0% ▲0.0
Keywordparcel#50.0% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

114 → 115 reviews · rating 4.8★ (−0.03)
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →

UPS Shipping (Official) FAQs

How do I install the UPS Shipping (Official) Shopify app?
To install UPS Shipping (Official) on your Shopify store, click on the UPS Shipping (Official) installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install UPS Shipping (Official) on your Shopify store, then contact us now.
What are the key features of UPS Shipping (Official)?

The key features offered by UPS Shipping (Official) to Shopify store owners are:

  • Connect to the UPS services you use or want to use without building APIs.
  • Sync orders, print shipping labels, bulk printing, shipping tracking & more.
  • Sync channels, inventory and create powerful workflows.
  • Highly Responsive Dashboard Chat Support included
  • Set up shipment and sender defaults to save time.
Does UPS Shipping (Official) integrate with other Shopify apps or tools?

Yes, UPS Shipping (Official) seamlessly integrates with other Shopify apps or tools, such as Access the UPS services you need without the need to develop APIs., Order syncing, label printing, bulk print options, shipment tracking and more., Connect channels, manage stock, and make effective processes..

Is there a free trial available for UPS Shipping (Official)?

No, UPS Shipping (Official) does not offer any free trial.

What are the pricing plans for UPS Shipping (Official)?

The app offers 1 plan that is forever-free.

How does billing work for UPS Shipping (Official)?

UPS Shipping (Official) is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, UPS Shipping (Official) allows its subscribers to cancel or upgrade their subscription plan at any time.

Does UPS Shipping (Official) offer customer support?

Yes, UPS Shipping (Official) offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, UPS Shipping (Official) offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is UPS Shipping (Official) compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Navlungo
by Navlungo

Navlungo allows you to send packages quickly and intelligently.

Free
★ 5.0 (2)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the United Parcel Service, Inc. (“UPS”) team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★115 reviews · 93.0% positive

Writing reviews on ShopDigest is coming soon.

  • UN
    UnsolvedSweden · 26 Mar 2026
    ★★★★★

    Great application and fantastic technical support! Answers fast and are very helpful!

  • AF
    Artisan FibresGermany · 25 Mar 2026
    ★★★★★

    The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.

  • AU
    audetteFrance · 10 Mar 2026
    ★★★★★

    Excellent quick responses and efficient solutions everytime.

  • HE
    HeliumDeployCanada · 28 Jan 2026
    ★★★★★

    The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!

  • VI
    VISIOGermany · 20 Jan 2026
    ★★★★★

    10/10 support setting up the app. all features you need.

  • SK
    SKINLISTNetherlands · 8 Dec 2025
    ★★★★★

    UPS Support really works, Ruben helped me with connecting two stores to one account, so I am completely satisfied with this app and can recommend it for sure.

  • MC
    Mistral Coffee SLSpain · 25 Nov 2025
    ★★★★★

    Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.

  • CC
    Canoe CentreIreland · 17 Nov 2025
    ★★★★★

    Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0

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