Free Smartsupp Live Chat & Chatbots Shopify App Alternatives December 2025

Are you looking for free alternatives to Smartsupp Live Chat & Chatbots to enhance your Shopify e-commerce experience? While Smartsupp Live Chat & Chatbots might be a fantastic app, we understand that every business has unique needs and financial considerations. We've compiled a list of 28 budget-friendly options to help you achieve your online selling goals without breaking the bank.

SB: Helpdesk, Live Chat & FAQs
#1 Highly Recommended

SB: Helpdesk, Live Chat & FAQs

FAQ page, ticket system, live chat, support chatbot, tabs

Free Trial: 14 days

Pros

The app is consistently praised for its intuitive setup and straightforward navigation.

Users highlight the clean, polished look of the FAQ pages it generates.

Many reviews note the ability to create and deploy FAQ pages in minutes.

Cons

Users express frustration over restricted styling options (e.g., fonts, colors) without coding.

owl

Store Owner's Tip

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8

SD Points

7.74%

Market Share

Summary

Launch Date

08 Dec 2015

Ratings

4.6

(329)

BestChat: AI Chatbot+Live Chat
#2 Highly Recommended

BestChat: AI Chatbot+Live Chat

Use Livechat, Facebook, WhatsApp, Instagram, a Chatbot, convert, and marketing together.

Pros

The chatbot provides human-like, sympathetic, and accurate responses, often without requiring extensive training.

The AI effectively recommends products and compares them, enhancing customer engagement and sales.

Users highlight the intuitive installation process and user-friendly interface, saving time and effort.

Cons

Some users noted missing languages (e.g., Arabic, Lithuanian) despite overall multilingual support.

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Store Owner's Tip

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15

SD Points

0.91%

Market Share

Summary

Launch Date

05 Jan 2022

Developer

BestChat

Ratings

4.8

(141)

SuperAGI Marketing (Contlo)
#3 Highly Recommended

SuperAGI Marketing (Contlo)

Email and Text Promotions, Regular Updates, Retrieval of Unfinished Purchases

Pricing Plans: Free

Pros

Seamless integration with platforms like Shopify, Razorpay, and multiple communication channels.

Intuitive design and easy navigation, praised for simplicity and clarity.

Responsive, knowledgeable, and proactive team, frequently highlighted for quick issue resolution.

Cons

Reports of sudden crashes, login problems, and inaccessible data.

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Store Owner's Tip

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26

SD Points

0.16%

Market Share

Summary

Launch Date

16 Aug 2021

Developer

Contlo Inc

Ratings

4.6

(76)

Dialogue ‑ A/B Testing & CRO
Ranked #4

Dialogue ‑ A/B Testing & CRO

Suggestions for products, personalized by AI, additional selling, and package deals.

Free Trial: 14 days

Pros

Highly responsive, knowledgeable, and personalized assistance from the support team.

Clean, intuitive design with easy setup and navigation.

Advanced customization options for tailored shopping experiences and increased sales.

Cons

Optimal design and configuration may require time and multiple assets for best results.

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Store Owner's Tip

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0

SD Points

0.06%

Market Share

Summary

Launch Date

27 Apr 2021

Developer

Dialogue

Ratings

5.0

(29)

Shoply AI Search & AI Chatbot
Ranked #5

Shoply AI Search & AI Chatbot

Product Expert & Customer Support powered by ChatGPT + Search

Free Trial: 7 days

Pros

The search functionality with new filters is highly praised for its effectiveness.

Seamless handling of customer interactions in multiple languages and currencies.

Quick and easy installation with no complicated configurations required.

Cons

Some users reported minor bugs or setup challenges initially, though most were resolved.

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Store Owner's Tip

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20

SD Points

1.25%

Market Share

Summary

Launch Date

04 Sep 2024

Developer

Shoply AI

Ratings

5.0

(15)

Talkvisor AI Chatbot Live Chat
Ranked #6

Talkvisor AI Chatbot Live Chat

Talkvisor: AI Chat Bot similar to human! Supports live chat, Facebook chat, email, etc.

Pros

The app effectively manages customer inquiries with natural, real-time responses, reducing manual effort.

Users appreciate the accurate and natural translations for customer interactions in multiple languages.

The app provides valuable real-time data on customer clicks, views, and behavior to optimize sales strategies.

Cons

Some users express a need for a dedicated mobile app to manage chats more conveniently.

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Store Owner's Tip

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0

SD Points

0.10%

Market Share

Summary

Launch Date

14 Jul 2021

Developer

epilet

Ratings

5.0

(4)

SaleSmartly:Omnichannel chat
Ranked #7

SaleSmartly:Omnichannel chat

Tools for managing conversations across different platforms and for automating marketing tactics.

Pricing Plans: Free, $9/month

Key Features

Multi-Channel Chat: Combining Chat Plugin, Messenger, WhatsApp, and others.

Automated Marketing: Many automatic and robotic templates available.

Smart Customer Service: Available 24/7 for your needs.

Automatic translation of two languages in real-time.

Data Analysis: Reviewing session statistics and examining daily session impacts.

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Store Owner's Tip

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3

SD Points

0.08%

Market Share

Summary

Launch Date

13 Apr 2022

Developer

SaleSmartly

Ratings

5.0

(11)

Charla Live Chat
Ranked #8

Charla Live Chat

Never miss a lead. Deliver the Best Support.

Pricing Plans: Free, $9/month

Pros

Quick response times and proactive assistance, including feature implementation based on user requests.

Comprehensive tools for chat, customer support, ticketing, and knowledge base integration.

Affordable plans with robust free options and competitive premium features.

Cons

The "Limited Language Support" con was removed because the reviews indicate the issue was quickly resolved, making the overall sentiment neutral/positive.)

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Store Owner's Tip

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2

SD Points

0.04%

Market Share

Summary

Launch Date

08 Feb 2023

Ratings

5.0

(3)

LiveSupporti ‑ Live Chat
Ranked #9

LiveSupporti ‑ Live Chat

Chat feature for your Shopify shop

Pros

The app is intuitive and straightforward, with quick setup and customization options.

Many users reported prompt and helpful assistance from the support team.

The app includes comprehensive features like real-time visitor monitoring, sound notifications, and customization.

Cons

Some users experienced issues like screen freezes after chat sessions and inconsistent performance.

owl

Store Owner's Tip

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0

SD Points

0.05%

Market Share

Summary

Launch Date

06 Apr 2016

Developer

LiveSupporti

Ratings

4.2

(5)

Intellecta ‑ AI chatbot
Ranked #10

Intellecta ‑ AI chatbot

Sell more by replying faster with an AI Chatbot

Key Features

Autonomously respond to customers in real time

Provide product recommendations to clients

Track Sales

Connect to Human Support

Customize the AI Chatbot personality, appearance, and actions.

owl

Store Owner's Tip

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0

SD Points

0.03%

Market Share

Summary

Launch Date

26 Jul 2024

Developer

Intellecta

Ratings

5.0

(5)

Showing 1-10 out of 28

About Smartsupp Live Chat & Chatbots

Smartsupp Live Chat & Chatbots is a versatile Shopify app designed to help achieve the purpose: “Smartsupp uses live chat, chatbots, and video recordings to boost your online sales.”. This Shopify app is listed under Chat category. It has garnered over 4 reviews with an average rating of 3 stars from Shopify merchants.

Some of its key features include:

  • Hybrid Customer Support: Live Chat - Provide excellent customer service using both human and chatbot assistance.
  • Multifunctional Chatbot: Chatbot - Responds immediately, recommends products, helps customers and does a lot more.
  • Unique Insights: Video Recordings - Collect unique insights about your customers and business that no one else possesses.

Besides, Smartsupp Live Chat & Chatbots is known for its Facilitates starting conversations with customers, increasing opportunities for engagement and potential orders., Performs consistently and fulfills intended requirements., Clear and easy-to-use interface streamlines user experience..

Why Consider Smartsupp Live Chat & Chatbots Alternatives for Shopify?

While Smartsupp Live Chat & Chatbots may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore Smartsupp Live Chat & Chatbots alternatives:

  • Diverse Needs: What worked initially with Smartsupp Live Chat & Chatbots may not fully address your current needs. By considering Smartsupp Live Chat & Chatbots alternatives, you can find apps that are better suited to your changing objectives.

  • Budget Constraints: While considering alternatives to Smartsupp Live Chat & Chatbots can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.

  • Compatibility Issues: If you have encountered compatibility issues with Smartsupp Live Chat & Chatbots or have concerns about its integration with other essential tools and themes, exploring Smartsupp Live Chat & Chatbots alternatives can help you find apps that offer better compatibility and ease of use.

  • Feature Enhancement: Alternatives to Smartsupp Live Chat & Chatbots may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.

In the following sections, we'll introduce you to some of the top free alternatives to Smartsupp Live Chat & Chatbots.

Overview of the Best Free Smartsupp Live Chat & Chatbots Shopify Alternatives

There are several alternatives in the Shopify app store that can seamlessly replace or complement Smartsupp Live Chat & Chatbots. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify Smartsupp Live Chat & Chatbots alternatives based on their popularity and average rating.

App NameDeveloperStarting PriceFree PlanReviews
SB: Helpdesk, Live Chat & FAQsSB: Helpdesk, Live Chat & FAQsShark Byte, Inc$0/month
Available

4.6

(329)

BestChat: AI Chatbot+Live ChatBestChat: AI Chatbot+Live ChatBestChat$0/month
Available

4.8

(141)

SuperAGI Marketing (Contlo)SuperAGI Marketing (Contlo)Contlo Inc$0/month
Available

4.6

(76)

Dialogue ‑ A/B Testing & CRODialogue ‑ A/B Testing & CRODialogue$0/month
Available

5.0

(29)

Shoply AI Search & AI ChatbotShoply AI Search & AI ChatbotShoply AI$0/month
Available

5.0

(15)

Talkvisor AI Chatbot Live ChatTalkvisor AI Chatbot Live Chatepilet$0/month
Available

5.0

(4)

SaleSmartly:Omnichannel chatSaleSmartly:Omnichannel chatSaleSmartly$0/month
Available

5.0

(11)

Charla Live ChatCharla Live ChatCharla Live Chat$0/month
Available

5.0

(3)

LiveSupporti ‑ Live ChatLiveSupporti ‑ Live ChatLiveSupporti$0/month
Available

4.2

(5)

Intellecta ‑ AI chatbotIntellecta ‑ AI chatbotIntellecta$0/month
Available

5.0

(5)

Have a Closer Look at the Best Alternatives to Smartsupp Live Chat & Chatbots

Now let us jump in and check out these top free Smartsupp Live Chat & Chatbots alternatives.

SB: Helpdesk, Live Chat & FAQs

1. SB: Helpdesk, Live Chat & FAQs

4.6

(329)

No reviews available for this app.

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72 customers chose this
BestChat: AI Chatbot+Live Chat

2. BestChat: AI Chatbot+Live Chat

4.8

(141)

No reviews available for this app.

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.myshopify.com
72 customers chose this
SuperAGI Marketing (Contlo)

3. SuperAGI Marketing (Contlo)

4.6

(76)

No reviews available for this app.

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.myshopify.com
72 customers chose this
Dialogue ‑ A/B Testing & CRO

4. Dialogue ‑ A/B Testing & CRO

5.0

(29)

No reviews available for this app.

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.myshopify.com
72 customers chose this
Shoply AI Search & AI Chatbot

5. Shoply AI Search & AI Chatbot

5.0

(15)

No reviews available for this app.

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.myshopify.com
72 customers chose this
Talkvisor AI Chatbot Live Chat

6. Talkvisor AI Chatbot Live Chat

5.0

(4)

No reviews available for this app.

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72 customers chose this
SaleSmartly:Omnichannel chat

7. SaleSmartly:Omnichannel chat

5.0

(11)

No reviews available for this app.

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72 customers chose this
Charla Live Chat

8. Charla Live Chat

5.0

(3)

No reviews available for this app.

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72 customers chose this
LiveSupporti ‑ Live Chat

9. LiveSupporti ‑ Live Chat

4.2

(5)

No reviews available for this app.

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.myshopify.com
72 customers chose this
Intellecta ‑ AI chatbot

10. Intellecta ‑ AI chatbot

5.0

(5)

No reviews available for this app.

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.myshopify.com
72 customers chose this

How to Choose the Right Free Smartsupp Live Chat & Chatbots Alternative for Your Shopify Store

Choosing the right alternative to Smartsupp Live Chat & Chatbots for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.

Remember that the best free Smartsupp Live Chat & Chatbots Shopify alternative will address your current requirements and position your store for future success.

Download the Best Smartsupp Live Chat & Chatbots Alternatives for Free

In the quest to optimize your Shopify store while staying within budget, exploring free alternatives to Smartsupp Live Chat & Chatbots is a smart move. These alternatives offer an array of valuable features and functionality, often at no cost, making them a practical choice for businesses of all sizes.

Remember that the ideal free Smartsupp Live Chat & Chatbots alternative will not only empower your e-commerce operations but also contribute to your overall business success. It's a strategic choice that can make a significant impact on your store's performance and your bottom line.

To gain a more profound understanding of your chosen freeSmartsupp Live Chat & Chatbots alternatives, we invite you to explore our comprehensive app comparison page. For expert assistance throughout the process - from identifying your requirements to evaluating compatibility and support, ShopDigest is at your service.

Free Smartsupp Live Chat & Chatbots Shopify Alternative Installation

There are thousands of free Smartsupp Live Chat & Chatbots alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify alternative app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify Smartsupp Live Chat & Chatbots alternative app subscription cost

Connect with us to harness the full potential of your selected free Smartsupp Live Chat & Chatbots Shopify Alternative without any hassle.

Frequently Asked Questions for Free Smartsupp Live Chat & Chatbots Shopify Alternatives