Triple Whale Shopify App by Triple Whale

Q: Is Triple Whale compatible with my Shopify theme?

Please reach out to their support team at support@triplewhale.com to confirm its compatibility with your specific Shopify theme.

Triple Whale provides important metrics and attribution in a user-friendly dashboard. Find the exact data points to grow your brand

4.2 92 reviewsFreePaid from $219/month

Pros and cons

Pros and cons of Triple Whale

Pros

Effective Data Aggregation: Consolidates data from multiple platforms into a single, intuitive dashboard for streamlined analytics.
User-Friendly Interface: Clean layout and easy navigation enhance usability for both casual and power users.
Strong Customer Support: Multiple users highlight responsive and knowledgeable support teams, including personalized account managers.
Actionable Insights: Provides real-time, accurate data to optimize ad spend and marketing strategies.

Cons

Bugs and Performance Issues: Frequent crashes, slow loading times, and unreliable integrations (e.g., Facebook Ads).
Inaccurate Shipping Cost Calculations: Fails to pull real-time Shopify shipping costs, leading to profit calculation errors.

Screenshots

About the app

Find the exact data points to grow your brand

All-in-one dashboard: Collect the most important measurements on one simple dashboard.
Real-time data-driven marketing: Make choices using up-to-date information to improve your marketing efficiency.
Analytics-Driven Profits: Boost business growth with product and customer analytics.
Anomaly detection and insights: Smart technology that identifies irregularities and reveals insights.
Ad Performance Optimization: Improve your ad results by using detailed analysis and clear data presentations.

Keywords

AI brand intelligence Shopify appsautomated data analysis Shopify appscustomer behavior tracking Shopify appsunified campaign performance Shopify appsincremental revenue data Shopify appsAI data scientist Shopify appsShopify ad performance Shopify appsKlaviyo data enrichment Shopify appsbrand growth analytics Shopify appsautomated issue detection Shopify apps

Key features

AI agents automate complex analyses and detect potential issues in real-time.
Chat with an AI data scientist to get instant answers and reports.
Capture detailed customer behavior missed by other tracking platforms.

Pricing

Triple Whale pricing plans

Free

$0 /month

10 Users
Integrate Ads, Amazon, Email, SMS & More
12-Month Lookback
First- and Last-Click Attribution Models
Shop Performance and Logistics

Foundation

$219 /month

Everything in Starter, plus:
Subscription Data
Multi-touch Attribution
Analytics (Creative, Products, & more)
Sonar Optimize & Sonar Send

Automate

$749 /month

Moby Automations
Moby Specialists
Creative generation (video, static, ads)
Contextual benchmarks
Moby Autonomous Actions

Not sure which plan to pick? Discuss Free or Foundation plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Triple Whale costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Triple Whale is Free. The paid plans offered by Triple Whale are Foundation, Automate.

The details of the plans are outlined below.

Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 10 Users, Integrate Ads, Amazon, Email, SMS & More, 12-Month Lookback, First- and Last-Click Attribution Models, Shop Performance and Logistics, Standard Post-Purchase Survey, Triple Pixel Tracking, AI Visibility insights for ChatGPT.
Foundation: the Foundation plan costs $219 and has no free trial period. The plan offers a host of features, including Everything in Starter, plus:, Subscription Data, Multi-touch Attribution, Analytics (Creative, Products, & more), Sonar Optimize & Sonar Send, Cohort Analysis & Segmentation Builder, Custom Dashboards & SQL Editor, Moby AI operator.
Automate: the Automate plan costs $749 and has no free trial period. The plan offers a host of features, including Moby Automations, Moby Specialists, Creative generation (video, static, ads), Contextual benchmarks, Moby Autonomous Actions.

Triple Whale price summary

Pricing summary	Free plan available
Total pricing plan(s)	3
Number of free plan(s)	1
Number of paid plan(s)	2
Cost of paid plan(s)	$219, $749
Free trial available	No

For further information regarding Triple Whale pricing plans, see the official website.

Comparison

Top Triple Whale alternatives — detailed comparison

The table below highlights the crucial differences between Triple Whale and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	Triple Whale Install	Buy Button channel Install	Parkour: Facebook Pixel & Feed Install	Add app
General information
Ratings	4.0 ★ (92 reviews)	3.8 ★ (193 reviews)	4.9 ★ (193 reviews)
Developed by	Triple Whale	Shopify	Ecom Parkour Limited
Launch date	4 December 2020	12 January 2012	18 October 2024
Pricing	Free, $219/month, $749/month	Free	Free
Objective	Find the exact data points to grow your brand	Sell your products on any blog or website.	Facebook Pixel & Meta Pixel (CAPI) with Feed & Catalog
Categories	Analytics	Cart customization, Analytics	Ads, Analytics
Key features & highlights
Purpose	Triple Whale provides important metrics and attribution in a user-friendly dashboard.	Increase your sales with Buy Buttons. Easily make checkout links to advertise your products or collections.	Capture conversions on Facebook platforms with our app using CAPI and essential metrics.
Features list	AI agents automate complex analyses and detect potential issues in real-time. Chat with an AI data scientist to get instant answers and reports. Capture detailed customer behavior missed by other tracking platforms.	Enable instant checkout directly from any website or blog. Promote products to frequent visitors of your blog or website. Customize button fonts, colors, and layouts to align with your brand.	Track Facebook and Instagram events seamlessly with Meta Pixel and Conversion API. Bypass iOS 14 restrictions and ad blockers using advanced server-side tracking. Optimize ad performance with real-time UTM tracking for data-driven decisions.
Highlights	Based in United States	Based in United States	Based in United States
User reviews and ratings
Recommended	79.3%	66.5%	97.9%
Pros	Consolidates data from multiple platforms into a single, intuitive dashboard for streamlined analytics. Clean layout and easy navigation enhance usability for both casual and power users. Multiple users highlight responsive and knowledgeable support teams, including personalized account managers. Provides real-time, accurate data to optimize ad spend and marketing strategies. Flexible dashboards and reporting tools allow users to tailor metrics to their needs. Features like Moby (AI-driven insights) and Sonar (international ad tracking) are frequently praised. Multi-touch attribution models help clarify marketing performance across channels. Easy setup and compatibility with major platforms like Shopify, Meta, and Google Ads. Users report high ROI, especially for businesses scaling beyond $50k/month. Regular updates and feature additions demonstrate commitment to product evolution.	The app seamlessly integrates with external websites, blogs, and social media platforms, requiring minimal technical knowledge. Effectively drives sales by simplifying the checkout process and reducing customer friction. Enables sales on non-Shopify sites (e.g., WordPress, Squarespace) while centralizing orders in Shopify. Ideal for small businesses or side hustles, avoiding the need for a full Shopify store setup. Users appreciate the straightforward process to create and embed buy buttons. Useful for creating targeted product pages or collections for specific campaigns or audiences. No additional cost for basic functionality, making it accessible for budget-conscious users. Facilitates cross-selling between multiple Shopify stores or collections.	The app simplifies the process of setting up and integrating Facebook Pixel and Conversion API, often described as quick and hassle-free. Users report improved tracking accuracy, leading to better Facebook ad performance and data reliability. The support team is frequently praised for being responsive, helpful, and resolving issues promptly. The user interface is noted for being clean, easy to navigate, and providing clear analytics. Works seamlessly across multiple Shopify stores, with consistent performance. Many users highlight the app’s free tier as outperforming paid alternatives in functionality. The analytics and reporting features are appreciated for their clarity and usefulness in optimizing ad campaigns.
Cons	Frequent crashes, slow loading times, and unreliable integrations (e.g., Facebook Ads). Fails to pull real-time Shopify shipping costs, leading to profit calculation errors. Complaints about frequent price hikes and lack of transparency in subscription terms. Inability to filter pixel data by Shopify tags or product attributes restricts deeper analysis. Dominant sentiment is positive (e.g., praise for responsiveness and personalized help), so removed from Cons. Positive mentions outweigh negative (e.g., "seamless" setup), so kept in Pros and removed conflicting point from Cons. Negative sentiment (e.g., "expensive," "price hikes") dominated, so kept in Cons.	Users report insufficient control over button styling, layout, and product page design. Fails to function properly on iOS devices (iPhone/iPad) in some cases. Does not integrate with the main Shopify store cart, causing confusion for customers. Product images appear blurry or low-resolution in the buy button interface. Lacks support for discounts, subscriptions, or analytics tied to specific buttons.	Some users expressed a desire for additional event tracking features like add-payment-info or cart view. A minority of users hope for broader feature sets to match competitors, such as tracking for collection views.
Pricing and plans
Total pricing plans	3	0	0
Free plan	Available	Not available	Not available
Free trial	No	No	No
Technical information
Rating	4.0 ★	3.8 ★	4.9 ★
Total reviews	92	194	192
Launch date	4 December 2020	12 January 2012	18 October 2024

More details about Triple Whale

Product description

Triple Whale is a data-centric platform that aids in decision making by integrating key platforms and implementing e-commerce specific AI. It offers customizable data points to cater to the unique needs of your business.

AI summary

Triple Whale is a comprehensive Shopify analytics and attribution app designed to consolidate data from multiple marketing channels into a single dashboard, providing real-time insights for e-commerce businesses. Its core features include multi-touch attribution modeling, cross-channel performance tracking, customizable reporting, and AI-powered tools like Moby for instant data queries. The app excels in simplifying complex data, offering actionable insights for ad optimization, profitability tracking, and scaling decisions. Strengths include an intuitive interface, robust integrations with platforms like Meta and Google Ads, and responsive customer support for onboarding and troubleshooting. However, notable limitations include inconsistent reliability in certain integrations (e.g., Facebook Ads data syncing), missing basic features like accurate Shopify shipping cost tracking, and occasional performance issues such as slow loading times. Some users report challenges with customer service responsiveness and pricing transparency, particularly for subscription management. While praised for its innovation and value by many, the app faces criticism for occasional bugs, UX inconsistencies, and high costs relative to competitors. Overall, it serves as a powerful tool for data-driven decision-making but may require refinement in core functionality and support for some users.

Support

For any questions, concerns, or assistance with Triple Whale, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Triple Whale are available in various languages on the Shopify app store, including English.

Triple Whale support information in a nutshell

Support email	support@triplewhale.com
Contact number(s)	Not available
FAQ page	Not available
Privacy policy	Privacy details
Language support	English

Integration

The list of top Shopify apps, features or software tools that Triple Whale seamlessly integrates with are given below.

CheckoutCustomer accountsFacebookGoogle AdsGorgiasKlaviyoRechargeTikTok

Developer

Name	Triple Whale
Profile	See all apps by Triple Whale
Website	View developer profile
Address	266 N 5th street, Columbus, OH, 43215

Installation

How to install Triple Whale on your Shopify store

Send your details

Your name, email and store domain go straight to the Triple Whale team.

The developer gets in touch

Triple Whale contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.2

★★★★☆

92 total reviews

572

116

Triple Whale has an overall rating of 4.2 stars from a total of 92 reviews on the Shopify app store. Of these, 73 (79.3%) are positive, 2 (2.2%) are neutral, and 17 (18.5%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Fitbiomicsfrom United States · 20 October 2026

Triple Whale has really simplified my team's KPI reporting system, and helped us simplify where we keep all of our data and assets. Great tools and Moby is the most intuitive and versatile AI system I've seen thus far. The seminars have been very informative and super appreciative of the help and rapid problem solving from Dylan Gifford- he's at the top of his game!

★★★★★Cocaine Coffeefrom United States · 20 July 2026

Not sure why all the 1 star reviews, but my experience has been 5+. The program itself is world class and the customer support is as well. Like others on here, big shout out to Juan for all his help. He'll be on the board soon, or should be at least.I will say - triple whale should give more warning about AI usage limitations, especially for the foundation plan... But I get it. That aside, 5-star.

★★★★★Marielle Stokkelaarfrom Netherlands · 4 June 2026

The support of Juan has been really great and responsive. He keeps going until he figures out the issue / complaint. 5 Star Customer Support!

★★★★★Crowned Skinfrom United States · 5 February 2026

Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.

★★★★★Elysofrom Australia · 2 February 2026

Best app i've used to track profit/loss great for beginners!

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

cancel trial · Customer behavior

Total reviews

▲ 2 vs 30 days ago

Average rating

4.2 ★

▼ 0.03 vs 30 days ago

Top market

56.6% of installs · ▲ 3.02%

Category & keyword rankings

Position and market share today

Keywordcancel trial	#2	8.4% ▼0.2
KeywordCustomer behavior	#2	5.9% ▲4.3
CategoryOperations	#6	0.1% ▼0.0
KeywordLoyalty analysis	#8	0.1% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

85 → 92 reviews · rating 4.2★ (−0.03)

Ranks #2 in 2 of 10 App Store groups tracked.Open full charts →

Triple Whale FAQs

How do I install the Triple Whale Shopify app?

To install Triple Whale on your Shopify store, click on the Triple Whale installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Triple Whale on your Shopify store, then contact us now.

What are the key features of Triple Whale?

The key features offered by Triple Whale to Shopify store owners are:

Moby 2: AI operator who acts in your ad accounts, builds creatives, and more
Automations: Hand Moby a recurring job 1x & have it run on its own, on schedule
Pixel: Capture customer behavior other platforms miss to power true attribution
Compass: MMM + Multi-Touch Attribution + Incrementality Testing
Sonar: Drive incremental revenue with data enrichment for ad & retention tools

Does Triple Whale integrate with other Shopify apps or tools?

Yes, Triple Whale seamlessly integrates with other Shopify apps or tools, such as Collect the most important measurements on one simple dashboard., Make choices using up-to-date information to improve your marketing efficiency., Boost business growth with product and customer analytics..

Is there a free trial available for Triple Whale?

No, Triple Whale does not offer any free trial.

What are the pricing plans for Triple Whale?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $219/month, $749/month and have no free trial period.

How does billing work for Triple Whale?

Triple Whale uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Triple Whale allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Triple Whale offer customer support?

Yes, Triple Whale offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Triple Whale compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

Alternatives

See all alternatives to Triple Whale

Buy Button channel

by Shopify

Sell your products on any blog or website.

Free

★ 3.8 (193)

Get — Free See rank & install trends →

Parkour: Facebook Pixel & Feed

by Ecom Parkour Limited

Free

★ 4.9 (193)

Get — Free See rank & install trends →

Microsoft Clarity: AI Insights

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★ 4.6 (2.4K)

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Triple Whale Shopify App by Triple Whale

Install in your Shopify store We pass your name, email and store domain to the Triple Whale team so they can help install and configure the app on your store.

Pros and cons

Screenshots

About the app