Ingrid ‑ Returns and Exchanges by Ingrid
Get up to 30% back with easy swaps and eco-friendly customer returns. Easy trades and long-term profits
5.0
(4)
Lipscomb Finch, United States
I am unsure if the other reviews here are legitimate. This is by far the easiest returns app that we have used on Shopify and we have tried the really big ones. The problem is it does not work out of the box immediately. Your Shopify store does not sync to the app. There is also no documentation on their website or otherwise, available to help you set it up. It does not allow you to "white label" it. It also links your customers to their support team if they have problems finding their order. That doesn't seem feasible. I think the concept is brilliant and whoever set the app up is a pure genius but it doesn't work just yet and you will waste much time.
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Ingrid ‑ Returns and Exchanges Charts
Track Ingrid ‑ Returns and Exchanges's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Ingrid ‑ Returns and Exchanges
Pros
Efficient Returns Management: Streamlines the returns process, saving time and improving customer service effectiveness.
Customer-Friendly Interface: Intuitive design simplifies returns initiation and processing for users.
Comprehensive Data Dashboard: Provides clear, actionable insights and statistics on returns and exchanges.
Reliable Support: Users report satisfactory assistance from the support team.
Cons
Setup Challenges: Initial integration with Shopify stores lacks synchronization and documentation.
Limited White-Labeling: Absence of branding customization options for businesses.
Screenshots
About the App
Easy trades and long-term profits
- Revenue Enhancement: Trading directly to increase income and customer loyalty
- Eco-friendly Returns: Returns between customers that save money for you and help the environment.
- Return Analysis: Detailed information about why customers return items, details about the shoppers, and about the products.
- Efficient Returns Portal: Quick, easy-to-use, customizable returns portal
- Returns Management: A platform that manages returns and provides a real-time dashboard.
Keywords
Key Features
- Convert returns into new purchases with one-click exchanges.
- Enable customer-to-customer returns to reduce costs and environmental impact.
- Gain insights on return reasons and shopper behavior for logistics optimization.
Pricing
Ingrid ‑ Returns and Exchanges Pricing Plans
$0/month
Here's an overview of Ingrid ‑ Returns and Exchanges costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Ingrid ‑ Returns and Exchanges: ().
The plan encompasses all the features provided by the app.
Ingrid ‑ Returns and Exchanges Price Summary
| Pricing summary | Free to install |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Ingrid ‑ Returns and Exchanges app pricing plans, see the official website.
Ingrid ‑ Returns and Exchanges Shopify App Discounts
If you are looking for discounts on Ingrid ‑ Returns and Exchanges app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Ingrid to secure better deals on the Ingrid ‑ Returns and Exchanges app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Ingrid ‑ Returns and Exchanges
“I am unsure if the other reviews here are legitimate. This is by far the easiest returns app that we have used on Shopify and we have tried the really big ones. The problem is it does not work out of the box immediately. Your Shopify store does not sync to the app. There is also no documentation on their website or otherwise, available to help you set it up. It does not allow you to "white label" it. It also links your customers to their support team if they have problems finding their order. That doesn't seem feasible. I think the concept is brilliant and whoever set the app up is a pure genius but it doesn't work just yet and you will waste much time. ”
“It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform! ”
“We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.”
Trusted By
Trusted by the best Shopify stores
Lipscomb Finch
United States
Grandfrank
Sweden
Kastel Shoes
Norway
Drop Of Mindfulness
Sweden
Comparison
Top Ingrid ‑ Returns and Exchanges Alternatives Detailed Comparison
The table below highlights the crucial differences between Ingrid ‑ Returns and Exchanges and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(2 reviews) | 4.9(2,640 reviews) | |
| Developed by | Ingrid | 17TRACK | |
| Launch Date | 7/18/2022 | 1/4/2021 | |
| Pricing | Free | Free, $9/month, $49/month, $159/month | |
| Objective | Easy trades and long-term profits | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | |
| Categories | Returns and exchanges | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | Get up to 30% back with easy swaps and eco-friendly customer returns. | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 75.0% | 98.7% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.9 | |
| Total Reviews | 4 | 2,665 | |
| Launch Date | 7/18/2022 | 1/4/2021 | |
| SD Points | N/A | 1773 | |
More Details About Ingrid ‑ Returns and Exchanges
Looking to install Ingrid ‑ Returns and Exchanges app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Ingrid ‑ Returns and Exchanges Q&A
Customer Reviews
Ingrid ‑ Returns and Exchanges has an overall rating of 4.5 stars from a total of 4 reviews on the Shopify app store. Of these, 3 (75.0%) are positive, 1 (25.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
I am unsure if the other reviews here are legitimate. This is by far the easiest returns app that we have used on Shopify and we have tried the really big ones. The problem is it does not work out of the box immediately. Your Shopify store does not sync to the app. There is also no documentation on their website or otherwise, available to help you set it up. It does not allow you to "white label" it. It also links your customers to their support team if they have problems finding their order. That doesn't seem feasible. I think the concept is brilliant and whoever set the app up is a pure genius but it doesn't work just yet and you will waste much time.
It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!
We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.
I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges. They have good support as well
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Ingrid ‑ Returns and Exchanges on your Shopify store
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Ingrid ‑ Returns and Exchanges FAQ's
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