Sell your products on Facebook and Instagram.
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Promote your products on Twitter to boost sales from your most dedicated audience. Showcase your products right on your Twitter profile.
Pros and cons of X




Showcase your products right on your Twitter profile.
X pricing plans
Not sure which plan to pick? Discuss plans with us, learn about custom pricing, or get a demo.
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by X is .
The details of the plans are outlined below.
| Pricing summary | Free |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
The table below highlights the crucial differences between X and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 3.7 ★ (82 reviews) | 3.9 ★ (5,766 reviews) | 4.5 ★ (5,529 reviews) | |
| Developed by | X | Meta | Google LLC | |
| Launch date | 4 May 2022 | 4 October 2018 | 28 November 2017 | |
| Pricing | Free | Free | Free | |
| Objective | Showcase your products right on your Twitter profile. | Sell your products on Facebook and Instagram. | Advertise where people use Google and YouTube. | |
| Categories | Marketplaces | Ads, Marketplaces | Marketplaces, Ads | |
| Key features & highlights | ||||
| Purpose | Promote your products on Twitter to boost sales from your most dedicated audience. | Sell on Facebook and Instagram easily while managing your business in one location with Shopify. | Show your products to new buyers seeking what you offer. | |
| Features list |
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| Highlights | — |
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| User reviews and ratings | ||||
| Recommended | 50.0% | 66.8% | 84.1% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 0 | 1 | 1 | |
| Free plan | Not available | Available | Available | |
| Free trial | No | No | No | |
| Technical information | ||||
| Rating | 3.7 ★ | 3.9 ★ | 4.5 ★ | |
| Total reviews | 82 | 5,875 | 5,692 | |
| Launch date | 4 May 2022 | 4 October 2018 | 28 November 2017 | |
Twitter Shopping allows users to promote products directly on their profiles and create immersive virtual stores for customers. It also has a Product Drop feature for promoting upcoming releases, and the service is available to all U.S. merchants.
The Shopify app integrates with a social media platform to enable product syncing and storefront display, allowing businesses to showcase their catalog directly on their profile. Key features include catalog synchronization, product set creation, and storefront customization. The app is praised for its ease of setup when functional, with some users reporting quick integration and seamless product syncing. However, significant limitations and issues are prevalent. Many encounter connectivity problems, such as failed authorization loops, incomplete catalog syncing (often limited to 50 products), and storefront visibility restricted to mobile apps. Variant handling is inefficient, requiring manual selection of each option rather than grouping them under a single product. Documentation and support are lacking, with unclear troubleshooting steps and no direct contact options. Compatibility issues arise due to platform updates, and some product categories (e.g., books) are blocked without clear policy explanations. While the app holds potential for social commerce, its reliability and usability are inconsistent, particularly for stores with large or complex catalogs.
For any questions, concerns, or assistance with X, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Details of the X are available in various languages on the Shopify app store, including English.
| Support email | merchant-support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that X seamlessly integrates with are given below.
| Name | X |
| Profile | See all apps by X |
| Website | View developer profile |
| Address | 1355 Market St, San Francisco, CA, 94103 |
How to install X on your Shopify store
Your name, email and store domain go straight to the X team.
X contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
X has an overall rating of 3.1 stars from a total of 82 reviews on the Shopify app store. Of these, 41 (50.0%) are positive, 5 (6.1%) are neutral, and 36 (43.9%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
Rikayle and Mira were absolutely fantastic. Total professionals and incredibly knowledgeable. I very much look forward to working with them.
The X app is great like all X products and Mira from the X team was super helpful with so much attention to details to get me up and running in no time. I totally recommend this app.
Customer support was amazing! Last year it sucked. Thanks guys!
Super easy to use/install and sync products. Looking forward to leveraging it in our ads for increased sales!
Had issues with the install and reading conflicting information online, but the X team got in touch, worked through my issues quickly, and then got on a call with me (that fit my schedule) to make sure I was 100% solid on X ads. Could not have asked for a better experience or resolution.
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Position and market share today
| Keywordtwitter | #1 | 9.2% ▲2.8 |
| Keywordsocial commerce | #7 | 0.2% ▲0.1 |
| KeywordCampaigns | #16 | 0.0% ▼0.0 |
| CategoryMarketplaces | #35 | 0.1% ▲0.0 |
Cumulative reviews · last 6 months
The key features offered by X to Shopify store owners are:
Yes, X seamlessly integrates with other Shopify apps or tools, such as Display up to 5 items in a scrollable picture-focused carousel on your profile., Encourage customers to visit a personalized Twitter Shop that can display up to 50 items., Encourage your most interested shoppers to subscribe to upcoming product releases..
No, X does not offer any free trial.
The app offers 1 plan that is forever-free.
X is completely free to install and use. Additional charges may or may not apply.
Yes, X allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, X offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Rikayle and Mira were absolutely fantastic. Total professionals and incredibly knowledgeable. I very much look forward to working with them.
The X app is great like all X products and Mira from the X team was super helpful with so much attention to details to get me up and running in no time. I totally recommend this app.
Customer support was amazing! Last year it sucked. Thanks guys!
Super easy to use/install and sync products. Looking forward to leveraging it in our ads for increased sales!
Had issues with the install and reading conflicting information online, but the X team got in touch, worked through my issues quickly, and then got on a call with me (that fit my schedule) to make sure I was 100% solid on X ads. Could not have asked for a better experience or resolution.
I really appreciate the Shopify integration so we can do business through the interface where we already spend all of our time! its incredibly easy to use and we are excited to get started in running ads.
Mira was very professional, helpful and persistent on solving our issues. She was able to jump on a call immediately and help.
We've had a great experience with the app. It's easy to use, and whenever we've needed help, the support team has been excellent: quick, knowledgeable, and always willing to help. Looking forward to future updates!
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