Intercom: AI Customer Service by Intercom
Help your customers instantly with a live chat service where you can send them personalized messages. Connect with customers using friendly live chat and specific messages.
4.4
(25)
CAKES body, United States
Seamless integration for pushing data into Intercom. Highly recommended!
Install in your Shopify Store
Intercom: AI Customer Service Charts
Track Intercom: AI Customer Service's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Intercom: AI Customer Service
Pros
Seamless Integration: Effortless connection with Shopify, enabling quick access to order details and support functions.
Multi-Store Beta Functionality: Reliable performance for importing data from multiple stores without bugs or glitches.
Order Status Accessibility: Customers can check order status directly via the Intercom widget, reducing support queries.
Live Chat Effectiveness: Highly praised for its simplicity and utility in customer communication and conversion.
Cons
Performance Issues: Significant slowdown in website loading times due to the app’s integration.
Poor Data Implementation: Inaccurate user imports and lack of detailed, interactive Shopify customer/order data.
Screenshots
About the App
Connect with customers using friendly live chat and specific messages.
- Order Tracking: Let customers check their order status directly through Messenger.
- Customer Self-Service: Decrease client inquiries by offering self-help order details.
- Efficient Support: Reduce your support team's time by having order details in the Inbox.
Keywords
Key Features
- Customers can check order status directly via chat without support assistance.
- Live chat enables real-time order updates during customer conversations.
- Self-service order tracking reduces inbound support requests.
Pricing
Intercom: AI Customer Service Pricing Plans
Fin AI Agent
$0/month
With Intercom or your current helpdesk
Essential
$39/month
Customer support for small businesses
Advanced
$99/month
Powerful AI features for growing teams.
Expert
$139/month
Security and reporting for larger teams.
Not sure which plan to pick? Discuss Fin AI Agent or Essential plans with us, learn about custom pricing, or get a demo.
Here's an overview of Intercom: AI Customer Service costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Intercom: AI Customer Service: (Fin AI Agent). The paid plan(s) offered by Intercom: AI Customer Service: (Essential, Advanced, Expert).
The details of the plan(s) are outlined below:
Fin AI Agent: This plan is free forever, incurring no subscription costs. It offers a wide range of features like With Intercom or your current helpdesk.
Essential: The Essential plan costs $39 and comes with a 14-day free trial period. The plan offers a host of features, including Customer support for small businesses.
Advanced: The Advanced plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Powerful AI features for growing teams..
Expert: The Expert plan costs $139 and comes with a 14-day free trial period. The plan offers a host of features, including Security and reporting for larger teams..
Intercom: AI Customer Service Price Summary
| Pricing summary | From $0.99. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $39, $99, $139 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Intercom: AI Customer Service app pricing plans, see the official website.
Intercom: AI Customer Service Shopify App Discounts
If you are looking for discounts on Intercom: AI Customer Service app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Intercom to secure better deals on the Intercom: AI Customer Service app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Intercom: AI Customer Service
“Seamless integration for pushing data into Intercom. Highly recommended!”
“Great app and upgrade via multistore for Shopify... Works well.”
“Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!”
Trusted By
Trusted by the best Shopify stores
CAKES body
United States
Luxury Beauty Wholesale B2B Online
United Kingdom
Nurosym
United Kingdom
Avocado Canada
Canada
easyplant
United States
Comparison
Top Intercom: AI Customer Service Alternatives Detailed Comparison
The table below highlights the crucial differences between Intercom: AI Customer Service and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.4(18 reviews) | 4.6(1,013 reviews) | |
| Developed by | Intercom | TIDIO LLC | |
| Launch Date | 8/31/2016 | 7/14/2014 | |
| Pricing | Free, $39/month, $99/month, $139/month | Free, $29/month, $29/month, $39/month | |
| Objective | Connect with customers using friendly live chat and specific messages. | Live chat is enhanced with chatbots for superior customer support. | |
| Categories | Chat, Helpdesk | Chat, Helpdesk | |
| Key Features & Highlights | |||
| Purpose | Help your customers instantly with a live chat service where you can send them personalized messages. | Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more. | |
| Features List |
|
| |
| Highlights |
|
| |
| User Reviews and Ratings | |||
| Recommended % | 75.9% | 91.8% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.4 | 4.6 | |
| Total Reviews | 25 | 1,059 | |
| Launch Date | 8/31/2016 | 7/14/2014 | |
| SD Points | 14 | 588 | |
More Details About Intercom: AI Customer Service
Looking to install Intercom: AI Customer Service app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Intercom: AI Customer Service Q&A
Customer Reviews
Intercom: AI Customer Service has an overall rating of 3.6 stars from a total of 25 reviews on the Shopify app store. Of these, 18 (72.0%) are positive, 0 (0.0%) are neutral, and 7 (28.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Seamless integration for pushing data into Intercom. Highly recommended!
Great app and upgrade via multistore for Shopify... Works well.
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The Intercom Team is fantastic to work with and this app is a must have for your team!
The multistore beta is working great and will be a huge asset as we continue expanding globally.That said, there are a couple of areas that could be improved:It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.Looking forward to future updates—this has the potential to be a game-changer for our operations.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Intercom: AI Customer Service on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Intercom: AI Customer Service FAQ's
Alternatives
See all Alternatives to Intercom: AI Customer Service Shopify App.
Most Popular
Most popular Shopify apps on the market
