Willdesk: Live Chat&AI Chatbot by Channelwill
Improve your customer service and increase profits using Willdesk's combined support and marketing platform. Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
4.9
(452)
Quartz Boutique, France
the support is very fast and helpful
Install in your Shopify Store
Willdesk: Live Chat&AI Chatbot Charts
Track Willdesk: Live Chat&AI Chatbot's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Willdesk: Live Chat&AI Chatbot
Pros
Excellent Customer Support: Consistently praised for being fast, responsive, and highly helpful.
Easy Setup and Use: Frequently noted for its intuitive setup process and user-friendly interface.
Feature-Rich Functionality: Offers a wide range of useful features, including live chat, FAQ, and order tracking.
Customization Options: Allows users to personalize the app to match their brand and needs.
Cons
Missing WhatsApp Integration: Advertised feature not yet available, causing frustration.
Limited Email Functionality: Inability to receive emails directly, only providing links to email addresses.
Screenshots
About the App
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
- Integrated Self-service Widget: Brand's self-service tool, includes order tracking, FAQ, and contact form.
- Boosting Conversion Rate: Boost sales by using live chat to convert potential customers into buyers.
- Unified Ticket Inbox: Handle messages from various social media and emails all in one place.
- CRM Sales Improvement: Get a full list of customers, offering service to boost sales via customer relationship management.
- Multistore Customization : Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Keywords
Key Features
- Automatically track orders and handle returns using AI-powered smart agents.
- Unify customer interactions from email, live chat, and social media in one inbox.
- Boost sales with AI-driven product recommendations and emotion detection.
Pricing
Willdesk: Live Chat&AI Chatbot Pricing Plans
Free
$0/month
Unlimited agent
1 store
20 conversations
Live Chat, Contact form, Order tracking
Email & Social media Integration
Starter
$16.9/month
[Early Bird Offer $10.14]
1 store
100 conversations
Automation bot
Custom FAQ domain
Basic
$42.9/month
[Early Bird Offer $25.74]
3 stores
500 conversations
500 limited free order tracking quota
Priority support
Pro
$149.9/month
[Early Bird Offer $89.94]
Multiple stores
2000 conversations
2000 limited free order tracking quota
Custom plan & more
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of Willdesk: Live Chat&AI Chatbot costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Willdesk: Live Chat&AI Chatbot: (Free). The paid plan(s) offered by Willdesk: Live Chat&AI Chatbot: (Starter, Basic, Pro).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited agent, 1 store, 20 conversations, Live Chat, Contact form, Order tracking, Email & Social media Integration, Macro, Quick response, Help center, 1000 Products AI learning, 24/7 customer service.
Starter: The Starter plan costs $16.9 and comes with a 7-day free trial period. The plan offers a host of features, including [Early Bird Offer $10.14], 1 store, 100 conversations, Automation bot, Custom FAQ domain, FAQ premium templates, 100 limited free order tracking quota.
Basic: The Basic plan costs $42.9 and comes with a 7-day free trial period. The plan offers a host of features, including [Early Bird Offer $25.74], 3 stores, 500 conversations, 500 limited free order tracking quota, Priority support.
Pro: The Pro plan costs $149.9 and comes with a 7-day free trial period. The plan offers a host of features, including [Early Bird Offer $89.94], Multiple stores, 2000 conversations, 2000 limited free order tracking quota, Custom plan & more, Customer success manager.
Willdesk: Live Chat&AI Chatbot Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $16.9, $42.9, $149.9 |
| Free trial available | Yes, for 7 day(s) |
Willdesk: Live Chat&AI Chatbot Shopify App Discounts
If you are looking for discounts on Willdesk: Live Chat&AI Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Channelwill to secure better deals on the Willdesk: Live Chat&AI Chatbot app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Willdesk: Live Chat&AI Chatbot
“the support is very fast and helpful ”
“I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.”
“Nona from customer support was excellent. Very thorough, easy to follow directions, and great attitude as well! Love the app but love the support I get when I'm in a bind. Thank you Nona!”
Trusted By
Trusted by the best Shopify stores
Quartz Boutique
France
Grimoire New York
United States
Puck's
United States
Treeho Shop
New Zealand
My Store
Nigeria
Improve your customer service and increase profits using Willdesk's combined support and marketing platform.
Customer service HelpDesk
Manage customer support from one inbox for Live Chat, Email, Facebook, Instagram, and Whatsapp. No more switching all day long.
Convert web visitors into buyers.
Talk directly with visitors, suggest products, give out discounts, and turn them into customers.
Strong support center tool
Allow customers to solve problems like "Where is my order" using a robust order tracking tool before contacting agents. Live chat assistance is available 24/7.
Comparison
Top Willdesk: Live Chat&AI Chatbot Alternatives Detailed Comparison
The table below highlights the crucial differences between Willdesk: Live Chat&AI Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(392 reviews) | 4.6(1,013 reviews) | |
| Developed by | Channelwill | TIDIO LLC | |
| Launch Date | 2/22/2021 | 7/14/2014 | |
| Pricing | Free, $16.90/month, $42.90/month, $149.90/month | Free, $29/month, $29/month, $39/month | |
| Objective | Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp. | Live chat is enhanced with chatbots for superior customer support. | |
| Categories | Chat, Helpdesk | Chat, Helpdesk | |
| Key Features & Highlights | |||
| Purpose | Improve your customer service and increase profits using Willdesk's combined support and marketing platform. | Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 97.1% | 91.8% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 4.6 | |
| Total Reviews | 452 | 1,059 | |
| Launch Date | 2/22/2021 | 7/14/2014 | |
| SD Points | 49 | 588 | |
More Details About Willdesk: Live Chat&AI Chatbot
Looking to install Willdesk: Live Chat&AI Chatbot app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Willdesk: Live Chat&AI Chatbot has an overall rating of 4.9 stars from a total of 452 reviews on the Shopify app store. Of these, 439 (97.1%) are positive, 4 (0.9%) are neutral, and 9 (2.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
the support is very fast and helpful
the support is very fast and helpful
I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.
I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.
Nona from customer support was excellent. Very thorough, easy to follow directions, and great attitude as well! Love the app but love the support I get when I'm in a bind. Thank you Nona!
Nona from customer support was excellent. Very thorough, easy to follow directions, and great attitude as well! Love the app but love the support I get when I'm in a bind. Thank you Nona!
I feel the live agent is very nice and helpful.They responded quickly and guided me clearly through the setup process. As a new user migrating from Shopify Inbox, I really appreciate the support. Looking forward to using Willdesk more for my store!
I feel the live agent is very nice and helpful.They responded quickly and guided me clearly through the setup process. As a new user migrating from Shopify Inbox, I really appreciate the support. Looking forward to using Willdesk more for my store!
fantastic customer service!
fantastic customer service!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Willdesk: Live Chat&AI Chatbot on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Willdesk: Live Chat&AI Chatbot FAQ's
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