(Updated September 2026) AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot. This page tracks Willdesk: Live Chat&AI Chatbot's live performance on the Shopify App Store — current rankings across categories and keywords, geographic install distribution, review momentum, and rating trajectory — refreshed weekly.
387
4.9
United States
Where Willdesk: Live Chat&AI Chatbot ranks across the Shopify App Store today — top 10 categories, keywords, and collections with current position, market share, and 30-day change.
| Category/Keyword | Position | Market Share |
|---|---|---|
Keywordfreshdesk | 1 | 98.17%0.24 |
Keywordcrisp | 5 1 | 4.96%1.96 |
Keywordintercom | 5 1 | 3.23%1.82 |
KeywordFeedback surveys | 9 | 0.11%0.05 |
Keywordhelp center | 13 | 0.03%0.02 |
KeywordResponse templates | 14 | 0.03%0.02 |
KeywordRule-based triggers | 14 1 | 0.03%0.02 |
Keywordlive chat | 15 | 0.01%0.00 |
KeywordAI responses | 15 2 | 0.03%0.02 |
CategoryHelpdesk Store management > Support > Helpdesk | 17 1 | 1.20%0.25 |
Key Insights:
Geographic breakdown of Willdesk: Live Chat&AI Chatbot's installs on Shopify — top 5 countries by share of total reviews, with month-over-month change.
| Country | Market Share | Change |
|---|---|---|
37.5% | 7.50 | |
25.0% | 5.00 | |
12.5% | 2.50 | |
12.5% | 2.50 | |
12.5% | 2.50 |
Key Insights:
Monthly ranking trajectory for Willdesk: Live Chat&AI Chatbot across its top 5 Shopify App Store groups — see how its position has shifted month by month over the past year.
| Category / Keyword | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Freshdesk | #1 | #1 | #1 | #1 | #1 | #1 |
| Crisp | #5 | #5 | #5 | #5 | #5 | #5 |
| Intercom | #5 | #5 | #5 | #5 | #5 | #5 |
| Feedback Surveys | — | #11 | #121 | #102 | #91 | #9 |
| Help Center | #12 | #219 | #221 | #157 | #15 | #132 |
Key Insights:
Cumulative review count and average rating for Willdesk: Live Chat&AI Chatbot on Shopify over time — track quality alongside growth at a monthly granularity.
| Metric | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Total Reviews | 382 | 3831 | 3852 | 3861 | 3871 | 387 |
| Avg Rating | 4.87 | 4.87 | 4.860.01 | 4.86 | 4.86 | 4.86 |
Key Insights:
Willdesk: Live Chat&AI Chatbot has accumulated 387 reviews on the Shopify App Store (+0.0% vs 30 days ago) — an early-stage review base where each new install meaningfully shifts the dataset. It carries a 4.86★ average rating (+0.0% this month) — an excellent merchant-quality signal that puts it among the best-rated apps in its peer set. Geographically, United States leads with installs spread across several major markets (37.5% of reviews).
Both review velocity and rating are holding steady for Willdesk: Live Chat&AI Chatbot — a settled, predictable app where the data isn't suggesting active change in either direction. For merchants choosing now, the trade-off is reliability vs. excitement: this app won't surprise you, but it also won't pivot under your feet.
Willdesk: Live Chat&AI Chatbot's 387 cumulative reviews and 4.86★ rating come directly from the Shopify App Store and refresh weekly. The Top Region KPI uses Willdesk: Live Chat&AI Chatbot's per-country review distribution as an install-distribution proxy because Shopify doesn't publish per-country install counts.
Willdesk: Live Chat&AI Chatbot appears across many categories, keywords, and collections on the Shopify App Store — broad cross-category visibility that signals the app addresses problems shared by merchants across multiple verticals, with its strongest position at #1 for freshdesk. It captures the largest share of installs in freshdesk at 98.2% — the group where Willdesk: Live Chat&AI Chatbot most directly competes for merchant adoption. Over the past 30 days, Willdesk: Live Chat&AI Chatbot has climbed 1 position in crisp — its strongest mover this month.
Willdesk: Live Chat&AI Chatbot ranks in many Shopify groups but momentum is downward overall — broad visibility doesn't translate to upward movement right now. Worth comparing against more focused competitors in the specific categories that matter to your store before defaulting to the broader-coverage option.
Across the top 5 groups plotted on this chart, Willdesk: Live Chat&AI Chatbot declined in 3 and improved in 1 — net downward pressure that often appears before a broader category-level rank reset. Its most pronounced gain is in Feedback Surveys — climbing from #11 to #9 over the charted period. Switching to the Market Share view, Willdesk: Live Chat&AI Chatbot's share in Freshdesk expanded by +2.2pp.
When an app loses ground in several Shopify groups at once, it usually means competitors are launching features faster than the leader is responding. Willdesk: Live Chat&AI Chatbot's rank trajectory is worth comparing against the top alternatives in any specific target category before assuming current leadership will hold.
Willdesk: Live Chat&AI Chatbot's cumulative review count climbed from 2 to 387 over the charted period — a 19250.0% expansion of its review base, driven by 385 new reviews. Average rating softened from 5.00★ to 4.86★ over the same window — worth investigating recent review themes for what's driving the shift, since cumulative ratings move slowly.
Cumulative review counts give you a sense of total merchant deployment — important for surfacing edge cases and integration bugs. The trajectory tells you the trend; the rating line alongside tells you whether scale is hurting quality. For merchants, both signals together are the strongest read on long-term health: Willdesk: Live Chat&AI Chatbot's pattern here is what to watch when comparing against alternatives.
AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot. It has accumulated 387 reviews on the Shopify App Store with a 4.86★ average rating.
Willdesk: Live Chat&AI Chatbot ranks across 10 Shopify App Store groups today (categories, keywords, and collections combined). Its strongest current position is #1 for freshdesk, while it captures the largest share of installs (98.2%) in freshdesk. Use the Rankings tab for the full sortable list with rank-change filtering.
Willdesk: Live Chat&AI Chatbot carries a 4.86★ average rating across 387 cumulative reviews on the Shopify App Store — among the highest-rated apps in its peer set. Both metrics refresh weekly on this page.
United States drives the largest share of Willdesk: Live Chat&AI Chatbot's installs at 37.5% of all reviews. Adoption is meaningfully spread across several top markets, followed by China at 25.0%. The Geography tab shows the full country-by-country breakdown.
Willdesk: Live Chat&AI Chatbot's review velocity is steady with rank pressure across multiple Shopify groups over the past 30 days. The Reviews and Rankings tabs let you see the full trajectory at monthly granularity.
Rankings and trends across every Shopify app, category, and keyword.