Willdesk: Live Chat&Ai Chatbot vs Top Apps in Chat on Shopify
Side-by-side comparison of Willdesk: Live Chat&AI Chatbot against the top 4 apps in the Chat category — current rank, 30-day average, and best position over the period. Switch the Group Selector to benchmark in any other group Willdesk: Live Chat&AI Chatbot ranks in; switch the page-level sub-tab for Market Share or Reviews columns instead.
| App | Rank | Average | Best |
|---|---|---|---|
 Willdesk: Live Chat&AI ChatbotCurrent app | 9320 | 74.92 | 49 |
 IG Facebook & Instagram Shop | 11 | 3.19 | 1 |
 Shopify Inbox | 21 | 2.29 | 1 |
 Chatty AI Chatbot & Live Chat | 32 | 1.58 | 1 |
 Moose WhatsApp Chat Button | 4– | 10.19 | 4 |
Key Insights:
- Willdesk: Live Chat&AI Chatbot ranks #93 in Chat — 92 positions behind IG Facebook & Instagram Shop (#1).
- 30-day average position: 74.92; best ranking achieved: #49 — the spread reflects positional volatility over the window.
- Willdesk: Live Chat&AI Chatbot slipped 20 positions over the past 30 days against this comparison set.
- Direct competitors: IG Facebook & Instagram Shop, Shopify Inbox, Chatty AI Chatbot & Live Chat.
Willdesk: Live Chat&Ai Chatbot — Rankings Trend vs Leaders in Chat
Monthly rank trajectory for Willdesk: Live Chat&AI Chatbot alongside the top 4 apps in the Chat category over the past year — see whether Willdesk: Live Chat&AI Chatbot is closing the gap with the leaders, holding steady, or losing ground. Y-axis is reversed so rank #1 sits at the top.
Charts Data
| App | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| IG Facebook & Instagram Shop | #4 | #22 | #2– | #2– | #11 | #1– |
| Shopify Inbox | #2 | #31 | #3– | #3– | #3– | #21 |
| Chatty AI Chatbot & Live Chat | #1 | #1– | #1– | #1– | #21 | #31 |
| Moose WhatsApp Chat Button | #7 | #52 | #41 | #4– | #4– | #4– |
| Willdesk: Live Chat&AI ChatbotCurrent app | — | #72 | #684 | #735 | #8916 | #934 |
Key Insights:
- Willdesk: Live Chat&AI Chatbot slipped from #13 to #93 in Chat over the charted period.
- Gap to IG Facebook & Instagram Shop widened by 144 positions — leader is pulling away.
- Across the 5 apps plotted, 2 improved rank and 3 declined.
Willdesk: Live Chat&Ai Chatbot — Head-to-Head vs Leaders in Chat
Willdesk: Live Chat&AI Chatbot ranks #93 in Chat — 92 positions behind IG Facebook & Instagram Shop at #1. Over the last 30 days, Willdesk: Live Chat&AI Chatbot's average position in Chat was 74.92 and its best ranking reached #49 — the spread between average and best is a quick read on positional volatility. Willdesk: Live Chat&AI Chatbot slipped 20 positions in Chat over the past 30 days — the largest single 30-day move on this view. Direct competitors on this view include IG Facebook & Instagram Shop, Shopify Inbox and Chatty AI Chatbot & Live Chat.
Willdesk: Live Chat&AI Chatbot's 92-position gap to IG Facebook & Instagram Shop in Chat usually reflects either a different feature focus (specialised vs broad-appeal) or genuine mid-tier positioning — for category merchants, the feature mix matters more here than the leaderboard slot.
Willdesk: Live Chat&Ai Chatbot — Long-Term Ranking Trajectory vs Leaders in Chat
Willdesk: Live Chat&AI Chatbot slipped from #13 to #93 in Chat over the charted period — losing ground against the leaders on this view. The gap to IG Facebook & Instagram Shop (#1) has widened by 144 positions — IG Facebook & Instagram Shop is pulling away. Across the 5 apps plotted, 2 improved their rank and 3 declined over the charted window.
Willdesk: Live Chat&AI Chatbot's 80-position slide while IG Facebook & Instagram Shop held or improved usually reflects competitors shipping faster than Willdesk: Live Chat&AI Chatbot can respond — rank pressure against named rivals is a sharper signal than absolute rank movement alone.
Top Categories Willdesk: Live Chat&Ai Chatbot Ranks In on Shopify
- Keyword freshdesk — Willdesk: Live Chat&AI Chatbot ranks #1 in this keyword — its leading position on Shopify.
- Keyword crisp — Currently #5 in this keyword (climbed 2 positions this month).
- Keyword intercom — Ranks #5 in this Shopify keyword.
- Keyword Feedback surveys — Currently #11 in this keyword — slipped 2 positions this month.
- Keyword live chat — Currently #13 in this keyword — slipped 1 position this month.
Willdesk: Live Chat&Ai Chatbot on Shopify — Benchmarks FAQs
1. How does Willdesk: Live Chat&AI Chatbot compare to leaders in Chat?
Willdesk: Live Chat&AI Chatbot ranks #93 in Chat, 92 positions behind IG Facebook & Instagram Shop at #1. The trend chart shows whether the gap is closing or widening over the past year.
2. Which apps does Willdesk: Live Chat&AI Chatbot compete with on Shopify?
Willdesk: Live Chat&AI Chatbot's closest competitors in Chat on the Shopify App Store include IG Facebook & Instagram Shop, Shopify Inbox, Chatty AI Chatbot & Live Chat and Moose WhatsApp Chat Button. Use the App Selector on the comparison table above to swap competitors in or out, or the Group Selector to benchmark Willdesk: Live Chat&AI Chatbot in a different category, keyword, or collection.
3. Is Willdesk: Live Chat&AI Chatbot closing the gap on category leaders?
Not currently — over the charted period, Willdesk: Live Chat&AI Chatbot's gap to IG Facebook & Instagram Shop (#1) has widened by 144 positions in Chat. Cross-reference with the page-level Market Share sub-tab to see whether share is moving differently.
4. How does Willdesk: Live Chat&AI Chatbot's benchmark comparison work on ShopDigest?
The comparison table loads Willdesk: Live Chat&AI Chatbot alongside the top apps in its strongest Shopify category (Chat by default) and shows current rank, 30-day average rank, and best ranking over the period. Switch the Group Selector to compare in any other category, keyword, or collection Willdesk: Live Chat&AI Chatbot appears in. Switch the page-level sub-tab to swap rank columns for market share % or cumulative review counts of the same comparison set.
5. Can I benchmark Willdesk: Live Chat&AI Chatbot against apps in a different category?
Yes — use the Group Selector on the comparison table to pick any of the categories, keywords, or collections Willdesk: Live Chat&AI Chatbot ranks in. Switching the group reloads both cards together with the new comparison set; switching the page-level sub-tab (Rankings / Market Share / Reviews) swaps the metric in lock-step across both cards.
