Smartsupp Live Chat & Chatbots by ⭐ Smartsupp ⭐

Smartsupp uses live chat, chatbots, and video recordings to boost your online sales. Boost your online sales with chat-based ecommerce.

3.0

(4)

Free
$20/month
$30/month
XY
5

Wishes From Africa, Netherlands

1/10/2023

very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone

1 of 2

Install in your Shopify Store

.myshopify.com
72 customers chose this

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Smartsupp Live Chat & Chatbots Charts

Track Smartsupp Live Chat & Chatbots's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Smartsupp Live Chat & Chatbots

Pros

Effective Communication Tool: Facilitates starting conversations with customers, increasing opportunities for engagement and potential orders.

Reliable Functionality: Performs consistently and fulfills intended requirements.

User-Friendly Design: Clear and easy-to-use interface streamlines user experience.

Cons

Unresponsive Customer Support: Many users report difficulty contacting customer service and unresolved issues.

Challenging Uninstallation Process: Problems removing the app and associated components persist after multiple attempts.


Screenshots


About the App

Boost your online sales with chat-based ecommerce.

  • Hybrid Customer Support: Live Chat - Provide excellent customer service using both human and chatbot assistance.
  • Multifunctional Chatbot: Chatbot - Responds immediately, recommends products, helps customers and does a lot more.
  • Unique Insights: Video Recordings - Collect unique insights about your customers and business that no one else possesses.

Keywords

AI live chat Shopify apps
chatbot automation Shopify apps
Mira AI shopping Shopify apps
real-time support Shopify apps
lead generation Shopify apps
automated customer care Shopify apps
personalized shopping Shopify apps

Key Features

  • Instantly engage website visitors with real-time live chat support from your team.
  • Automate customer responses and product recommendations using intelligent chatbots.
  • Offer personalized shopping experiences with AI-driven product suggestions during conversations.

Pricing

Smartsupp Live Chat & Chatbots Pricing Plans

Free

$0/month

  • Live chat

  • 1 agent

  • 14-day conversation history

  • 50 conversations/month

  • Mobile apps for iOS and Android

Standard

$20/month

  • Live chat + email + FB

  • Unlimited agents

  • 100 Chat & Chatbots conversations/month

  • 5 automated messages

  • 1-year conversation history

Pro

$30/month

  • Live chat + email + FB

  • 100+ Chat & Chatbot conversations/month

  • 10 automatic messages

  • Advanced statistics

  • Team stats & routing

Not sure which plan to pick? Discuss Free or Standard plans with us, learn about custom pricing, or get a demo.

Here's an overview of Smartsupp Live Chat & Chatbots costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Smartsupp Live Chat & Chatbots: (Free). The paid plan(s) offered by Smartsupp Live Chat & Chatbots: (Standard, Pro).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Live chat, 1 agent, 14-day conversation history, 50 conversations/month, Mobile apps for iOS and Android.

Standard: The Standard plan costs $20 and comes with a 14-day free trial period. The plan offers a host of features, including Live chat + email + FB, Unlimited agents, 100 Chat & Chatbots conversations/month, 5 automated messages, 1-year conversation history.

Pro: The Pro plan costs $30 and comes with a 14-day free trial period. The plan offers a host of features, including Live chat + email + FB, 100+ Chat & Chatbot conversations/month, 10 automatic messages, Advanced statistics, Team stats & routing, Multilanguage.

Smartsupp Live Chat & Chatbots Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$20, $30
Free trial availableYes, for 14 day(s)

For further information regarding Smartsupp Live Chat & Chatbots app pricing plans, see the official website.

Smartsupp Live Chat & Chatbots Shopify App Discounts

If you are looking for discounts on Smartsupp Live Chat & Chatbots app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with ⭐ Smartsupp ⭐ to secure better deals on the Smartsupp Live Chat & Chatbots app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Smartsupp Live Chat & Chatbots

very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone

Wishes From Africa
Netherlands

We tried many apps like that but this one absolutely follow our requirements. Great way how to start a conversation with customers who have a questions about our products – so we have a greater chance that they make an order.

CBDpharma.cz
Czechia

Trusted By

Trusted by the best Shopify stores

Wishes From Africa

Netherlands

CBDpharma.cz

Czechia


Smartsupp uses live chat, chatbots, and video recordings to boost your online sales.

Boost Sales using Live Chat

Boost your online sales by making every customer conversation valuable. Use your chatbox as a main tool for your business.

Use chatbots as the first point of contact.

Use your chatbot to save time and resources. It can answer common questions, gather leads, and help customers with shopping.

Revolutionary Video Recordings

See where your website visitors are having problems. This will provide useful information on what to fix to make their shopping experience better.


Comparison

Top Smartsupp Live Chat & Chatbots Alternatives Detailed Comparison

The table below highlights the crucial differences between Smartsupp Live Chat & Chatbots and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Smartsupp Live Chat & ChatbotsSmartsupp Live Chat & ChatbotsView on Shopify
Dondy: WhatsApp Marketing+ChatDondy: WhatsApp Marketing+ChatView on Shopify
General Information
Ratings
3.0(4 reviews)
4.8(773 reviews)
Developed by⭐ Smartsupp ⭐Dondy
Launch Date10/5/20213/15/2023
PricingFree, $20/month, $30/monthFree, $6.99/month, $79.99/month, $159.99/month
ObjectiveBoost your online sales with chat-based ecommerce.Abandoned cart recovery, AI agent & automations on WhatsApp
CategoriesChatAbandoned cart, Chat
Key Features & Highlights
PurposeSmartsupp uses live chat, chatbots, and video recordings to boost your online sales.Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Features List
  1. Instantly engage website visitors with real-time live chat support from your team.
  2. Automate customer responses and product recommendations using intelligent chatbots.
  3. Offer personalized shopping experiences with AI-driven product suggestions during conversations.
  1. Automatically recover abandoned carts via WhatsApp with personalized messages.
  2. Send bulk marketing campaigns and order updates through WhatsApp effortlessly.
  3. Integrate a responsive WhatsApp chat widget for instant customer support.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %50.0%95.5%
Pros
  1. Facilitates starting conversations with customers, increasing opportunities for engagement and potential orders.
  2. Performs consistently and fulfills intended requirements.
  3. Clear and easy-to-use interface streamlines user experience.
  1. The app is frequently praised for its quick and straightforward installation process.
  2. Users highlight the seamless and functional WhatsApp button integration for customer communication.
  3. Many reviews commend the responsive, knowledgeable, and helpful support team.
  4. The app is noted for its intuitive and clean design, making it accessible for all users.
  5. Several users report increased sales and improved customer interactions due to the app.
  6. The app is consistently described as working flawlessly without technical issues.
  7. Users appreciate the availability of free core functionalities.
  8. Power users value the automation features for marketing and customer support.
  9. The ability to personalize the widget and settings is well-received.
  10. The app is praised for enabling quicker customer query resolution.
Cons
  1. Many users report difficulty contacting customer service and unresolved issues.
  2. Problems removing the app and associated components persist after multiple attempts.
  1. Some users note the need for additional features like GIF support or independent campaign management.
  2. The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
Pricing and Plans
Total Pricing Plans34
Free PlanAvailableAvailable
Free TrialYes, for 14 day(s)Yes, for 7 day(s)
Technical Information
Rating
3.0
4.8
Total Reviews4625
Launch Date10/5/20213/15/2023
SD PointsN/A356

More Details About Smartsupp Live Chat & Chatbots

Looking to install Smartsupp Live Chat & Chatbots app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Smartsupp Live Chat & Chatbots Q&A


Customer Reviews

5.0
4 total reviews
5
2
4
0
3
0
2
0
1
2

Smartsupp Live Chat & Chatbots has an overall rating of 3.0 stars from a total of 4 reviews on the Shopify app store. Of these, 2 (50.0%) are positive, 0 (0.0%) are neutral, and 2 (50.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Wishes From Africafrom Netherlands
January 10, 2023

very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone

CBDpharma.czfrom Czechia
January 18, 2022

We tried many apps like that but this one absolutely follow our requirements. Great way how to start a conversation with customers who have a questions about our products – so we have a greater chance that they make an order.


Video Demo and Screenshots

Product Video

Smartsupp Live Chat & Chatbots Demo

Product Screenshots

Smartsupp Live Chat & Chatbots screenshot 1
Smartsupp Live Chat & Chatbots screenshot 2

Installation Steps

How to install Smartsupp Live Chat & Chatbots on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Smartsupp Live Chat & Chatbots FAQ's


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