Attentive's platform allows brands to interact with customers using two-way, personalized text messages. SMS & Email helping brands increase ROI
4.8
(92)
bymaay, Australia
We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds.But honestly, what sets Attentive apart isn't just the tech, it's the people. Our account team has been incredibly responsive, proactive, and invested in our growth. They take the time to understand the business, suggest strategies we hadn't considered, and treat us like a true partner rather than just another account. That's rare.The reporting is solid, deliverability has been excellent, and the platform scales well as our sends and audiences grow. Every major moment we've run through Attentive has performed beyond expectation.If you're a Shopify brand serious about email and SMS, this is the platform. Five stars, no hesitation.
Track Attentive: AI‑led Email &SMS's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Effective SMS Marketing: The platform drives engagement, boosts sales, and enhances customer reach through personalized messaging.
User-Friendly Interface: The app is intuitive, with easy navigation and straightforward campaign setup.
Strong Shopify Integration: Seamless integration with Shopify simplifies SMS/MMS marketing for e-commerce businesses.
Automation & Segmentation: Flexible automation and robust segmentation tools enable tailored, efficient campaigns.
Predatory Contract Practices: Users report being locked into long-term contracts with difficult cancellation processes.
Poor Billing Transparency: Lack of clear billing details and unexpected cost overages.
SMS & Email helping brands increase ROI
The app offers 1 free plan(s). The free plan(s) offered by Attentive: AI‑led Email &SMS: (Free).
The plan encompasses all the features provided by the app.
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Attentive: AI‑led Email &SMS app pricing plans, see the official website.
If you are looking for discounts on Attentive: AI‑led Email &SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Attentive to secure better deals on the Attentive: AI‑led Email &SMS app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds.But honestly, what sets Attentive apart isn't just the tech, it's the people. Our account team has been incredibly responsive, proactive, and invested in our growth. They take the time to understand the business, suggest strategies we hadn't considered, and treat us like a true partner rather than just another account. That's rare.The reporting is solid, deliverability has been excellent, and the platform scales well as our sends and audiences grow. Every major moment we've run through Attentive has performed beyond expectation.If you're a Shopify brand serious about email and SMS, this is the platform. Five stars, no hesitation.”
“The team has been great to work with. I’ve been with them for years, and they’ve been consistently responsive. Luke has taken good care of us”
“Great platform for growing SMS revenue through campaigns and flow. Team is very supportive for any issues and helps plan out future campaigns. Easy to use and make changes quickly”
bymaay
Australia
Moonglow Jewelry
United States
Melody Maison Ltd
United Kingdom
Sassy Scents
United Kingdom
Cadence
United States
Blue Vanilla
United Kingdom
Vocation Brewery
United Kingdom
VIEVE
United Kingdom
The table below highlights the crucial differences between Attentive: AI‑led Email &SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(106 reviews) | 4.8(4,254 reviews) | |
| Developed by | Attentive | Shopify | |
| Launch Date | 7/2/2020 | 4/14/2020 | |
| Pricing | Free | Free | |
| Objective | SMS & Email helping brands increase ROI | Email marketing tailored for business | |
| Categories | Email marketing, SMS marketing | Email marketing, SMS marketing | |
| Key Features & Highlights | |||
| Purpose | Attentive's platform allows brands to interact with customers using two-way, personalized text messages. | Connect and maintain long-term relationships with customers using Shopify's commerce-focused email. | |
| Features List |
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| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 91.1% | 0.0% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 1 | |
| Free Plan | Available | Available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 4.8 | 4.8 | |
| Total Reviews | 92 | 2,438 | |
| Launch Date | 7/2/2020 | 4/14/2020 | |
| SD Points | 115 | 2181 | |
Refine your SMS strategy with expert advice and save time with prewritten campaign templates. Grow your subscriber lists quickly with two-tap technology and send personalized two-way messages for a variety of customer services, including offers, updates, and Text-to-Buy options.
Attentive is a Shopify-integrated SMS and MMS marketing platform designed to enhance customer engagement and drive sales through personalized messaging, automation, and segmentation. Its strengths include a user-friendly interface, robust Shopify integration, and advanced features like AI-driven campaign recommendations, prebuilt templates, and data-driven analytics. The platform offers "white glove" customer support, with dedicated account managers and responsive assistance, which many find valuable for onboarding and ongoing optimization. Automated journeys, real-time reporting, and seamless scalability make it effective for businesses aiming to grow their SMS marketing efforts. However, some limitations include restrictive long-term contracts, reported difficulties with cancellation processes, and inconsistent customer service experiences. Billing transparency and integration constraints, particularly with Shopify Markets, have also been noted as pain points. While praised for its innovation and support by many, others highlight higher costs compared to competitors and occasional technical glitches in segmentation or design tools. Overall, Attentive is a powerful solution for SMS marketing but may present challenges in contract flexibility and operational transparency for some users.
For any questions, concerns, or assistance with Attentive: AI‑led Email &SMS, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Attentive: AI‑led Email &SMS seamlessly integrates are given below:
Name: Attentive
Website: /partners/attentive-mobile-inc
Address: 156 5th Ave, Suite 303, New York, NY, 10010
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Attentive: AI‑led Email &SMS has an overall rating of 4.5 stars from a total of 92 reviews on the Shopify app store. Of these, 80 (87.0%) are positive, 0 (0.0%) are neutral, and 12 (13.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds.But honestly, what sets Attentive apart isn't just the tech, it's the people. Our account team has been incredibly responsive, proactive, and invested in our growth. They take the time to understand the business, suggest strategies we hadn't considered, and treat us like a true partner rather than just another account. That's rare.The reporting is solid, deliverability has been excellent, and the platform scales well as our sends and audiences grow. Every major moment we've run through Attentive has performed beyond expectation.If you're a Shopify brand serious about email and SMS, this is the platform. Five stars, no hesitation.
The team has been great to work with. I’ve been with them for years, and they’ve been consistently responsive. Luke has taken good care of us
Great platform for growing SMS revenue through campaigns and flow. Team is very supportive for any issues and helps plan out future campaigns. Easy to use and make changes quickly
We switched to Attentive this year for SMS (and most recently email) and we couldn't recommend them higher. They have been so supportive in our goals, the platform is easy to use and even in the past 30 days we have seen a +113% uplift in text revenue. A special thank you to both Maya and Dom.
Top tier platform. Top Tier team. Nothing but flawless execution in helping get anything set up & moving. Shoutout Maya & Dom



Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Attentive: AI‑led Email &SMS app on your Shopify store, click on the Attentive: AI‑led Email &SMS installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Attentive: AI‑led Email &SMS on your Shopify store, then contact us now.
The key features offered by Attentive: AI‑led Email &SMS to Shopify store owners are:
Yes, Attentive: AI‑led Email &SMS seamlessly integrates with other Shopify apps or tools, such as Guide: Our customer service team assists you in setting, monitoring, and achieving program key performance indicators., Growth: Increase your SMS list quickly using our unique two-tap technology for high performance., Identity: Utilize detailed personal information for effective customization and grouping..
No, Attentive: AI‑led Email &SMS does not offer any free trial.
The app offers 1 plan that is forever-free.
Attentive: AI‑led Email &SMS is completely free to install and use. Additional charges may or may not apply.
Yes, Attentive: AI‑led Email &SMS allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Attentive: AI‑led Email &SMS offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.