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Attentive: AI‑led Email &SMS by Attentive

Attentive's platform allows brands to interact with customers using two-way, personalized text messages. SMS & Email helping brands increase ROI

4.7

(92)

Free

Unknown Store, Unknown Country

11/12/2025

We have used Attentive for many years and have been happy with every aspect. The features and UI are solid, they are always pushing on product development, and are proactive with compliance. I can't speak highly enough about their white glove support and dedicated CSMs. Chelsee is top tier and has felt like an extension of our internal team.

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Attentive: AI‑led Email &SMS Charts

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Pros and Cons

Pros and Cons of Attentive: AI‑led Email &SMS

Pros

Effective SMS Marketing: The platform drives engagement, boosts sales, and enhances customer reach through personalized messaging.

User-Friendly Interface: The app is intuitive, with easy navigation and straightforward campaign setup.

Strong Shopify Integration: Seamless integration with Shopify simplifies SMS/MMS marketing for e-commerce businesses.

Automation & Segmentation: Flexible automation and robust segmentation tools enable tailored, efficient campaigns.

Cons

Predatory Contract Practices: Users report being locked into long-term contracts with difficult cancellation processes.

Poor Billing Transparency: Lack of clear billing details and unexpected cost overages.

Screenshots

About the App

SMS & Email helping brands increase ROI

KPI Management: Guide: Our customer service team assists you in setting, monitoring, and achieving program key performance indicators.
Fast SMS Growth: Growth: Increase your SMS list quickly using our unique two-tap technology for high performance.
Identity Personalization: Identity: Utilize detailed personal information for effective customization and grouping.
Personalized Messaging: Messaging: Increase customer click-through rates by using personalized messages throughout their journey.
TCPA Compliance: Compliance: Our in-house experts and templates guarantee that your program meets TCPA rules.

Keywords

SMS marketing Shopify apps

MMS marketing Shopify apps

cart recovery Shopify apps

personalized SMS Shopify apps

two-way SMS Shopify apps

e-commerce SMS Shopify apps

SMS list growth Shopify apps

high CTR SMS Shopify apps

TCPA compliant SMS Shopify apps

segmentation SMS Shopify apps

personalization SMS Shopify apps

revenue growth SMS Shopify apps

SMS playbook Shopify apps

SMS compliance Shopify apps

SMS identity Shopify apps

Key Features

Grow SMS subscriber lists quickly with patented two-tap technology.
Send personalized two-way messages for offers, updates, and customer support.
Access prewritten campaign templates to save time on marketing efforts.

Pricing

Attentive: AI‑led Email &SMS Pricing Plans

Free

$0/month

Here's an overview of Attentive: AI‑led Email &SMS costs for each of the plan(s):

The app offers 1 free plan(s). The free plan(s) offered by Attentive: AI‑led Email &SMS: (Free).

The plan encompasses all the features provided by the app.

Attentive: AI‑led Email &SMS Price Summary

Pricing summary	Free to install. Additional charges may apply.
Total Pricing Plan(s)	1
Number of free plan(s)	1
Number of paid plan(s)	0
Free trial available	No

For further information regarding Attentive: AI‑led Email &SMS app pricing plans, see the official website.

Attentive: AI‑led Email &SMS Shopify App Discounts

If you are looking for discounts on Attentive: AI‑led Email &SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Attentive to secure better deals on the Attentive: AI‑led Email &SMS app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

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Testimonials

What our users say about Attentive: AI‑led Email &SMS

“We have used Attentive for many years and have been happy with every aspect. The features and UI are solid, they are always pushing on product development, and are proactive with compliance. I can't speak highly enough about their white glove support and dedicated CSMs. Chelsee is top tier and has felt like an extension of our internal team.”

“Extremely happy with the performance of Attentive over the last several years. Constantly improving the U/I and different rollouts that fit client needs. Definitely a core function for our business! ”

Eat Clean Bro

United States

“Using Attentive has been super easy and helpful for our marketing efforts. Creating and monitoring campaigns is user friendly and easy to stay organized. They offer various analytic reports to help monitor performances. AI Grow is also a useful addition to offer more sign-up units and grow our audience. The support team is super responsive and everyone I've interacted with has been very friendly and helpful.”

Zoe Lev Jewelry

United States

Trusted By

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United States

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Comparison

Top Attentive: AI‑led Email &SMS Alternatives Detailed Comparison

The table below highlights the crucial differences between Attentive: AI‑led Email &SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

	Attentive: AI‑led Email &SMSView on Shopify	Mailchimp Email SMS MarketingView on Shopify
General Information
Ratings	4.7(94 reviews)	4.6(843 reviews)
Developed by	Attentive	Intuit Mailchimp
Launch Date	7/2/2020	11/28/2018
Pricing	Free	Free, $13/month, $20/month, $350/month
Objective	SMS & Email helping brands increase ROI	Increase sales and visitors with automated marketing and email campaigns.
Categories	Email marketing, SMS marketing	Email marketing, SMS marketing
Key Features & Highlights
Purpose	Attentive's platform allows brands to interact with customers using two-way, personalized text messages.	The email marketing tool that suggests improvements for content, targeting and automated processes.
Features List	Grow SMS subscriber lists quickly with patented two-tap technology. Send personalized two-way messages for offers, updates, and customer support. Access prewritten campaign templates to save time on marketing efforts.	Automate personalized email and SMS campaigns to re-engage customers. Use AI-generated content for faster and optimized marketing messages. Recover abandoned carts with automated reminders and targeted discounts.
Highlights	Works with the latest themes	Works with the latest themes
User Reviews and Ratings
Recommended %	87.8%	81.2%
Pros	The platform drives engagement, boosts sales, and enhances customer reach through personalized messaging. The app is intuitive, with easy navigation and straightforward campaign setup. Seamless integration with Shopify simplifies SMS/MMS marketing for e-commerce businesses. Flexible automation and robust segmentation tools enable tailored, efficient campaigns. Regular updates and AI-driven recommendations keep the platform ahead of industry trends. Advanced analytics and reporting help optimize marketing strategies. Users report significant revenue growth and improved conversion rates. Smooth setup and onboarding processes with helpful resources. The platform adheres to SMS marketing laws, ensuring legal compliance.	Multiple users highlight prompt, helpful, and personalized assistance from support agents like Clarisse, Lori, Rafael, and Dean. The app syncs well with Shopify and Mailchimp, with users noting smooth setup and automatic customer data transfer. Many reviews mention the app’s intuitive installation process and clear instructions. Several users report the app functions as expected, with no major technical issues post-integration. Support teams are praised for resolving problems efficiently, often with follow-up communication. Specific agents (e.g., Troy, David, Karol) are repeatedly commended for their expertise and patience. Some users appreciate the free plan option, especially during transitions from other platforms.
Cons	Users report being locked into long-term contracts with difficult cancellation processes. Lack of clear billing details and unexpected cost overages. Pricing is perceived as excessive compared to competitors, with unclear value justification. Issues with segmentation and integration capabilities, especially for multi-market Shopify accounts.	Users report unexpected charges, inflated fees, and unclear billing tiers, with some feeling misled by pricing structures. Instances of faulty automation (e.g., unsolicited emails, incorrect syncs) and integration errors disrupt user workflows. Free-tier users face delays or lack of responses, with chat support often requiring paid plans. Unsubscribed or spam contacts are inadvertently synced, leading to compliance and financial risks. Users describe cumbersome processes to disconnect integrations or close accounts, with misleading warnings.
Pricing and Plans
Total Pricing Plans	1	4
Free Plan	Available	Available
Free Trial	No	No
Technical Information
Rating	4.7	4.6
Total Reviews	92	799
Launch Date	7/2/2020	11/28/2018
SD Points	115	886

More Details About Attentive: AI‑led Email &SMS

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Customer Reviews

5.0

92 total reviews

Attentive: AI‑led Email &SMS has an overall rating of 4.5 stars from a total of 92 reviews on the Shopify app store. Of these, 80 (87.0%) are positive, 0 (0.0%) are neutral, and 12 (13.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

from

November 12, 2025

Eat Clean Brofrom United States

October 23, 2025

Extremely happy with the performance of Attentive over the last several years. Constantly improving the U/I and different rollouts that fit client needs. Definitely a core function for our business!

Zoe Lev Jewelryfrom United States

October 23, 2025

Using Attentive has been super easy and helpful for our marketing efforts. Creating and monitoring campaigns is user friendly and easy to stay organized. They offer various analytic reports to help monitor performances. AI Grow is also a useful addition to offer more sign-up units and grow our audience. The support team is super responsive and everyone I've interacted with has been very friendly and helpful.

Aventon B2Bfrom United States

October 16, 2025

We really love Attentive as our email and SMS solution! It's so user- friendly, easy to integrate with our other tools and all of the reporting and dashboards are easy to digest and analyze.

TriPinefrom United States

October 13, 2025

We have used Attentive for about 5 years now for our SMS program. They have been so great to work with, the software works great and is easy to use to setup messaging, campaigns and automations. They were so great, that we moved our email management over to them as well about 3 years ago. Having the all in one soltuon for email and SMS makes automations great to keep messaging consistent. Also, in the world of tricky SMS litigation they are great about staying on top of it and helping to keep you complaint. Highly recommend.