BorderBuddy Ship to Canada Shopify App by BorderBuddy Technologies Inc.

Had a snafu getting started with the app, but staff responded quickly and fully and corrected the issue and got me up and running well. No issues since, and love the app functionally for the store.

I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!

Great customer service. Had an issue (which was my fault) team addressed it. Works perfect

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

Very easy app to work with especially because customer service is so Helpful. Monty is the Man!!! Thank you!

This is a fantastic app. We struggled for years trying to find a way to minimize the high brokerage rates and import fees charged by the major freight carriers. We tried negotiating with the carriers but that did not yield the desired results. We sell business to business, so many of our customers are used to the high fees but we still got complaints from a few angry customers. When I found BorderBuddy I was skeptical and thought there must be a catch. I was able to talk to a member of the BorderBuddy team. He was friendly, helpful and responsive. The process of adding the app to our website was quick and easy with no glitches. We immediately started seeing results. The documentation we receive to process our shipments to Canada is perfect. In the beginning, I checked every order to see if there were any extra fees included. The fees charged were exactly as expected and the shipping rates were even less than offered without BorderBuddy. After adding BorderBuddy we have seen an increase in our Canadian orders, so our customers seem to be happy with it as well.

I have only shipped about 10 products using BorderBuddy but I am beyond impressed with how it’s going so far. Very responsive customer service team! I have tried all the other DDP shipping apps (easyship, flavorcloud, zonos, etc) Since I am currently only shipping to US and Canada, BorderBuddy is perfect. Usually when I ship an international order I receive a call from UPS asking me to resubmit my Commercial invoices after I have already attached them to the box. With BorderBuddy they handle everything. I shipped my package and the package arrives to the customer without me receiving any calls or having any issues. So far it’s great! Very efficient. I will continue to use BorderBuddy with all my Canada shipments! I’m looking forward to expansion so we can get into other countries as well!