by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
Chaterimo: GenAI‑powered chat Shopify App by David Langr
Generative AI Customer Service Chatbot Supercharged by ChatGPT, Claude, Gemini or Grok Drive sales & automate support with GPT, Claude, Grok & Gemini
3.7 7 reviewsFreePaid from $9/month
Pros and cons
Pros and cons of Chaterimo: GenAI‑powered chat
Pros
- 24/7 Customer Support: Reliable and always available assistance enhances user experience.
- Fast Setup and Ease of Use: Quick installation and intuitive interface streamline onboarding.
- Customizable AI Models: Flexibility to choose and tailor AI models to specific business needs.
- Cost-Effective Unlimited Messaging: Affordable pricing with no restrictions on message volume.
Cons
- Pricing Confusion: Some users find the pricing structure, especially for API keys, unclear.
Screenshots
About the app
Drive sales & automate support with GPT, Claude, Grok & Gemini
- GenAI Product Recommendations: Suggests the right products at the right moment.
- GenAI Order Tracking: Real-time order status updates, no manual effort needed.
- GenAI Sales Assistant: Proactively engages visitors on your key pages.
- Smart Ticket Creation: Flags complex chats and creates tickets for your team.
- MCP Ready: Control your chatbot from Claude Desktop, Cowork or Claude Code.
Keywords
AI customer service Shopify appsChatGPT chatbot Shopify apps24/7 support chatbot Shopify appsbrand voice chatbot Shopify appsproduct info chatbot Shopify appsClaude AI Shopify appsGemini AI Shopify appsautomated customer service Shopify appsShopify API chatbot appstailored chatbot Shopify apps
Key features
- Automatically fetches and updates product details daily from your store.
- Customizes chatbot responses to match your brand’s unique voice.
- Provides 24/7 AI-powered customer support for uninterrupted assistance.
Pricing
Chaterimo: GenAI‑powered chat pricing plans
Learner - Free
$0 /month
- - 100 messages / month
- - Max 50 000 characters saved as data
- - Gemini Flash LLM model
Growth-Your API
$9 /month
- - Unlimited prompts/day
- - Store up to 5M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
Evolve-Your API
$19 /month
- - Unlimited prompts/day
- - Store up to 10M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
Advanced-Your API
$24 /month
- - Unlimited prompts/day
- - Store up to 20M characters
- - Chatgpt, Claude, or Gemini LLM models
- - AI web search
- - Lead generation form
Not sure which plan to pick? Discuss Learner - Free or Growth-Your API plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Chaterimo: GenAI‑powered chat costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Chaterimo: GenAI‑powered chat is Learner - Free. The paid plans offered by Chaterimo: GenAI‑powered chat are Growth-Your API, Evolve-Your API, Advanced-Your API.
The details of the plans are outlined below.
- Learner - Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like - 100 messages / month, - Max 50 000 characters saved as data, - Gemini Flash LLM model.
- Growth-Your API: the Growth-Your API plan costs $9 and has no free trial period. The plan offers a host of features, including - Unlimited prompts/day, - Store up to 5M characters, - Chatgpt, Claude, or Gemini LLM models, - AI web search, - Lead generation form, - Ticketing system, - Sales assistant (100 AI messages).
- Evolve-Your API: the Evolve-Your API plan costs $19 and has no free trial period. The plan offers a host of features, including - Unlimited prompts/day, - Store up to 10M characters, - Chatgpt, Claude, or Gemini LLM models, - AI web search, - Lead generation form, - Ticketing system, - Sales assistant (250 AI messages).
- Advanced-Your API: the Advanced-Your API plan costs $24 and has no free trial period. The plan offers a host of features, including - Unlimited prompts/day, - Store up to 20M characters, - Chatgpt, Claude, or Gemini LLM models, - AI web search, - Lead generation form, - Ticketing system, - Sales assistant (500 AI messages).
Chaterimo: GenAI‑powered chat price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $9, $19, $24 |
| Free trial available | No |
For further information regarding Chaterimo: GenAI‑powered chat pricing plans, see the official website.
Comparison
Top Chaterimo: GenAI‑powered chat alternatives — detailed comparison
The table below highlights the crucial differences between Chaterimo: GenAI‑powered chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 3.4 ★ (7 reviews) | 4.9 ★ (825 reviews) | 4.6 ★ (5,816 reviews) | |
| Developed by | David Langr | Dondy | Shopify | |
| Launch date | 31 October 2024 | 15 March 2023 | 14 August 2019 | |
| Pricing | Free, $9/month, $19/month, $24/month | Free, $6.99/month, $79.99/month, $159.99/month | Free | |
| Objective | Drive sales & automate support with GPT, Claude, Grok & Gemini | Abandoned cart recovery, AI agent & automations on WhatsApp | Engage with customers and boost sales using free chat. | |
| Categories | Chat | Abandoned cart, Chat | Chat | |
| Key features & highlights | ||||
| Purpose | Generative AI Customer Service Chatbot Supercharged by ChatGPT, Claude, Gemini or Grok | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Get new customers and make sales by interacting with shoppers in chat. | |
| Features list |
|
|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 71.4% | 96.2% | 91.9% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 0 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 3.4 ★ | 4.9 ★ | 4.6 ★ | |
| Total reviews | 7 | 841 | 5,836 | |
| Launch date | 31 October 2024 | 15 March 2023 | 14 August 2019 | |
More details about Chaterimo: GenAI‑powered chat
Product description
Chaterimo is an AI-powered customer service chatbot for Shopify that integrates with the Shopify API to fetch products, update details, check orders, and answer customer questions. Powered by ChatGPT, Claude, Gemini or Grok, it delivers personalized responses in your brand's voice. Daily sync, ticketing, proactive sales assistant, and an MCP connector — analyze conversations and manage your chatbot directly from Claude Desktop using natural language.
AI summary
Chaterimo is an AI-powered Shopify chatbot designed to enhance customer support through customizable AI models, unlimited messaging, and seamless integration with Shopify’s API for daily product updates. The app offers fast setup, flexible AI options, and features like Google scraping and order information fetching to improve response quality and efficiency. Its 24/7 support ensures continuous availability, while a cost-effective pricing model includes unlimited messages. However, the pricing structure, particularly regarding API keys for third-party language models, can be initially confusing. Additionally, the chat interface lacks product image display, though this is not a critical limitation. The app is noted for its ease of use, responsive AI, and helpful trial period, making it a practical solution for store owners seeking to streamline customer interactions.
Support
For any questions, concerns, or assistance with Chaterimo: GenAI‑powered chat, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Chaterimo: GenAI‑powered chat are available in various languages on the Shopify app store, including Czech, English, Portuguese (Brazil), Portuguese (Portugal), Slovak, German, Spanish, and Italian.
Chaterimo: GenAI‑powered chat support information in a nutshell
| Support email | info |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | Czech, English, Portuguese (Brazil), Portuguese (Portugal), Slovak, German, Spanish, and Italian |
Integration
The list of top Shopify apps, features or software tools that Chaterimo: GenAI‑powered chat seamlessly integrates with are given below.
Shopify AdminFacebookHubspotMakePipedriveSquarespaceZoho
Developer
| Name | David Langr |
| Profile | See all apps by David Langr |
| Website | View developer profile |
| Address | Praha |
Installation
How to install Chaterimo: GenAI‑powered chat on your Shopify store
1
Send your details
Your name, email and store domain go straight to the David Langr team.
2
The developer gets in touch
David Langr contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
3.7
★★★★☆
7 total reviews
Chaterimo: GenAI‑powered chat has an overall rating of 3.7 stars from a total of 7 reviews on the Shopify app store. Of these, 5 (71.4%) are positive, 1 (14.3%) are neutral, and 1 (14.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★ML Toys Storefrom United States · 4 September 2026
We've been working with Chaterimo for a week. It has been giving spot-on answers to our customers and saving us time answering emails. When customers can get answers while they're still shopping they purchase!
★★★★★chichomeessentialfrom United States · 29 January 2025
Chaterimo's customer support team is great They're always available to help, and the chatbot is incredibly reliable. We've seen a significant reduction in support queries since implementing it.
★★★★☆Kafafrom Pakistan · 12 April 2026
Awesome, but BYOK onboarding could be clearer.Love the chatbot and customization, and the ‘unlimited conversations’ angle is real if you’re comfortable bringing your own API key. That said, BYOK confused all our team members at first (where usage costs show up, which key to use, and what to expect). Once we got it, the value is excellent — especially with proactive prompts and ticketing when the bot hits an edge case.
★★★★☆GUGII GLOWfrom Pakistan · 25 March 2026
Great storefront chat — we still use a helpdesk for email/socialChaterimo is strong for on-site chat, proactive visitor nudges, and fast answers. We still keep our existing helpdesk for email/social/SMS workflows because those suites are built around a unified inbox. But if your main goal is an AI chat layer that can triage with ticketing and let you pick the best LLM (including Grok), this is a great setup.
★★★★☆Trust Worthy Leatherfrom United Kingdom · 20 January 2026
Love the app itself, super lightweight and doesnt bloat my theme like Tidio did. I took off one star just cuz setting up the Gemini API key was a total headache. Google makes their cloud console so confusing to navigate. Not Chaterimos fault (their guide was ok) but if ur not tech savvy it takes a minute to figure out where to get the keys. Once its connected tho? It flies. Best AI I’ve used.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#37
squarespace
Total reviews
7
No change vs 30 days ago
Average rating
3.7 ★
0.00 vs 30 days ago
Top market
US
43.9% of installs
Category & keyword rankings
Position and market share today
| Keywordsquarespace | #37 | — |
| Keywordpower bi | #42 | — |
| Keywordzoho | #43 | — |
| Keywordgemini | #48 | — |
Reviews trend
Cumulative reviews · last 6 months
5 → 7 reviews · rating steady at 3.7★
Ranks #37 in 1 of 6 App Store groups tracked.Open full charts →
Chaterimo: GenAI‑powered chat FAQs
How do I install the Chaterimo: GenAI‑powered chat Shopify app?
To install Chaterimo: GenAI‑powered chat on your Shopify store, click on the Chaterimo: GenAI‑powered chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Chaterimo: GenAI‑powered chat on your Shopify store, then contact us now.
What are the key features of Chaterimo: GenAI‑powered chat?
The key features offered by Chaterimo: GenAI‑powered chat to Shopify store owners are:
- GenAI Product Recommendations: Suggests the right products at the right moment.
- GenAI Order Tracking: Real-time order status updates, no manual effort needed.
- GenAI Sales Assistant: Proactively engages visitors on your key pages.
- Smart Ticket Creation: Flags complex chats and creates tickets for your team.
- MCP Ready: Control your chatbot from Claude Desktop, Cowork or Claude Code.
Does Chaterimo: GenAI‑powered chat integrate with other Shopify apps or tools?
Chaterimo: GenAI‑powered chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Chaterimo: GenAI‑powered chat?
No, Chaterimo: GenAI‑powered chat does not offer any free trial.
What are the pricing plans for Chaterimo: GenAI‑powered chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $19/month, $24/month and have no free trial period.
How does billing work for Chaterimo: GenAI‑powered chat?
Chaterimo: GenAI‑powered chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Chaterimo: GenAI‑powered chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Chaterimo: GenAI‑powered chat offer customer support?
Yes, Chaterimo: GenAI‑powered chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Chaterimo: GenAI‑powered chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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3.7★★★★☆7 reviews · 71.4% positive
Writing reviews on ShopDigest is coming soon.
- MTML Toys Store★★★★★
We've been working with Chaterimo for a week. It has been giving spot-on answers to our customers and saving us time answering emails. When customers can get answers while they're still shopping they purchase!
- CHchichomeessential★★★★★
Chaterimo's customer support team is great They're always available to help, and the chatbot is incredibly reliable. We've seen a significant reduction in support queries since implementing it.
- KAKafa★★★★☆
Awesome, but BYOK onboarding could be clearer.Love the chatbot and customization, and the ‘unlimited conversations’ angle is real if you’re comfortable bringing your own API key. That said, BYOK confused all our team members at first (where usage costs show up, which key to use, and what to expect). Once we got it, the value is excellent — especially with proactive prompts and ticketing when the bot hits an edge case.
- GGGUGII GLOW★★★★☆
Great storefront chat — we still use a helpdesk for email/socialChaterimo is strong for on-site chat, proactive visitor nudges, and fast answers. We still keep our existing helpdesk for email/social/SMS workflows because those suites are built around a unified inbox. But if your main goal is an AI chat layer that can triage with ticketing and let you pick the best LLM (including Grok), this is a great setup.
- TWTrust Worthy Leather★★★★☆
Love the app itself, super lightweight and doesnt bloat my theme like Tidio did. I took off one star just cuz setting up the Gemini API key was a total headache. Google makes their cloud console so confusing to navigate. Not Chaterimos fault (their guide was ok) but if ur not tech savvy it takes a minute to figure out where to get the keys. Once its connected tho? It flies. Best AI I’ve used.
- PUPUREBRONZE_TANNING★★★☆☆
Promising, but needs more integrations.The core works, and support was responsive, but the chat UI felt a bit basic for our brand, and we wanted more integrations. It’s a solid AI assistant, just not as ‘all-in-one helpdesk’ as the bigger platforms—yet.
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