Thank-You-Order-Status-Chat Shopify Apps – Market Share Breakdown
(Updated October 2026) See which thank-you-order-status-chat Shopify apps dominate installs and how their share has shifted over time. This collection page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Thank-You-Order-Status-Chat Shopify Apps — Full Market Share Table
All tracked thank-you-order-status-chat Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Gorgias: AI, Helpdesk & Chat | 91.78% | 1.18 | Declining |
| 2 |  Re:amaze AI Helpdesk & Chat | 8.22% | 1.18 | Climbing |
| 3 |  eFAQ: AI Questions & Answers | 0.00% | Stable | |
| 4 |  Kustomer | 0.00% | Stable | |
| 5 |  Crisp ‑ Helpdesk & AI Chatbot | 0.00% | Stable |
Showing 1-5 out of 5
Key Insights:
- Gorgias: AI, Helpdesk & Chat holds 91.8% share of thank-you-order-status-chat app installs — 83.6pp ahead of Re:amaze AI Helpdesk & Chat (8.2%).
- Top 3 apps (Gorgias: AI, Helpdesk & Chat, Re:amaze AI Helpdesk & Chat, eFAQ: AI Questions & Answers) account for 100.0% of all thank-you-order-status-chat install share — a concentrated market.
- Re:amaze AI Helpdesk & Chat is gaining share fastest this month (+1.18pp) — the largest single gainer among the top thank-you-order-status-chat apps by share.
- Gorgias: AI, Helpdesk & Chat is losing share fastest (-1.18pp) — could indicate a churning user base or a stronger challenger gaining ground.
Thank-You-Order-Status-Chat Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 thank-you-order-status-chat Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Gorgias: AI, Helpdesk & Chat | 94.4%3.5 | 93.0%1.48 | 91.9%1.07 | 92.6%0.7 | 92.3%0.28 | 92.3% |
| Re:amaze AI Helpdesk & Chat | 5.6%3.5 | 7.0%1.48 | 8.1%1.07 | 7.4%0.7 | 7.7%0.28 | 7.7% |
| Kustomer | 7.2% | 7.2% | 7.2% | 7.2% | 7.2% | 7.2% |
| Crisp ‑ Helpdesk & AI Chatbot | 2.1% | 2.1% | 2.1% | 2.1% | 2.1% | 2.1% |
| eFAQ: AI Questions & Answers | 1.1% | 1.1% | 1.1% | 1.1% | 1.1% | 1.1% |
Key Insights:
- Gorgias: AI, Helpdesk & Chat's share expanded from 54.8% → 92.3% over the charted period.
- Of the top 5 tracked thank-you-order-status-chat apps, 1 grew share and 4 lost share — leader is widening the gap.
Top Thank-You-Order-Status-Chat Shopify Apps by Country
Per-country market share rankings for thank-you-order-status-chat Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | | | - | |
| 3 | | | - | - | |
| 4 | | | - | - | - |
| 5 | | | - | - | - |
Key Insights:
- Gorgias: AI, Helpdesk & Chat leads thank-you-order-status-chat apps in 2 of 4 tracked markets (United States, United Kingdom).
- Gorgias: AI, Helpdesk & Chat leads worldwide, but 2 of 4 tracked markets crown a different leader — Re:amaze AI Helpdesk & Chat in India, Re:amaze AI Helpdesk & Chat in China.
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Top 5 Apps in Thank-You-Order-Status-Chat
- Gorgias: AI, Helpdesk & Chat — Leads thank-you-order-status-chat apps with 92.3% install share, rated 4.3★ — losing share this month.
- Re:amaze AI Helpdesk & Chat — Holds 7.7% of thank-you-order-status-chat app install share, rated 4.4★ — gaining share this month.
- Crisp ‑ Helpdesk & AI Chatbot — Holds 0 of thank-you-order-status-chat app install share, rated 4.0★.
- Kustomer — Holds 0 of thank-you-order-status-chat app install share, rated 5.0★.
- eFAQ: AI Questions & Answers — Holds 0 of thank-you-order-status-chat app install share, rated 5.0★.
Thank-You-Order-Status-Chat Shopify Apps — Frequently Asked Questions
1. Which thank-you-order-status-chat app has the highest market share on Shopify?
Gorgias: AI, Helpdesk & Chat dominates the thank-you-order-status-chat category on Shopify with 91.8% of installs — 83.6pp ahead of Re:amaze AI Helpdesk & Chat. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for thank-you-order-status-chat Shopify apps?
For thank-you-order-status-chat apps, market share is estimated from each app's recent review velocity (reviews collected in the past 6 months) divided by the total reviews collected by all apps in the collection over the same window. Reviews are a proxy for installs since Shopify doesn't publish install counts.
3. Which thank-you-order-status-chat apps are gaining market share on Shopify?
Re:amaze AI Helpdesk & Chat is gaining thank-you-order-status-chat app market share fastest this month, up +1.18pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which thank-you-order-status-chat apps are losing market share on Shopify?
Gorgias: AI, Helpdesk & Chat has lost the most market share this month among thank-you-order-status-chat apps (-1.18pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most thank-you-order-status-chat Shopify app installs?
United States drives the largest share of thank-you-order-status-chat app installs at 64.1%, followed by United Kingdom at 9.0% and Canada at 6.4%. Use the country picker on the third card to compare market leaders by country.
6. How many thank-you-order-status-chat apps does ShopDigest track on Shopify?
ShopDigest tracks 5 thank-you-order-status-chat apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
