17TRACK Order Tracking Vs Tracktor Order Tracking: Which Shopify App Is Best For Your Store In November 2026?

Discover the power of Shopify apps as we compare 17TRACK Order Tracking and Tracktor Order Tracking side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

17TRACK and Tracktor split the comparison evenly — 17TRACK leads on rating, total reviews and integrations, Tracktor on track record, budget and trial availability. Read the full verdict

Install in your Shopify store We pass your name, email and store domain to the 17TRACK team so they can help install and configure the app on your store.

.myshopify.com

Comparison

Top 17TRACK Order Tracking alternatives — detailed comparison

The table below highlights the crucial differences between 17TRACK Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
17TRACK Order TrackingInstall
Tracktor Order TrackingInstall
Add app
General information
Ratings4.9 ★ (4,481 reviews)4.7 ★ (154 reviews)
Developed by17TRACKShopPad Inc.
Launch date4 January 202115 June 2015
PricingFree, $9/month, $49/month, $159/monthFree, $4.99/month, $8.99/month, $49.99/month
ObjectiveOpen Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking PageReal-time tracking and order searching for your shop
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key features & highlights
PurposeWorldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.Live tracking and order search for your shop
Features list
  • Monitor international and domestic packages in one unified dashboard.
  • Create a fully customizable, multilingual branded tracking page.
  • Automate returns to retain revenue and simplify the process.
  • Track orders globally with over 1,700 integrated carriers for real-time updates.
  • Reduce customer support inquiries by enabling self-service order tracking.
  • Send automated email/SMS alerts for delivery and exception events.
Highlights——
User reviews and ratings
Recommended98.8%92.4%
Pros
  • The app is consistently praised for its speed and responsiveness.
  • Many reviews highlight the app's ease of use, installation, and setup.
  • Numerous users commend the support team for being prompt, professional, and helpful.
  • The app provides accurate, real-time updates and supports multiple logistics providers.
  • Users appreciate the ability to personalize tracking pages and notifications.
  • The app seamlessly integrates with platforms like Shopify and PayPal.
  • The app is noted for its consistent performance and accurate tracking.
  • Many users report improved customer satisfaction and reduced support queries.
  • Several reviews mention the app's value for money compared to competitors.
  • Users highlight increased sales, efficiency, and customer confidence.
  • Frequent praise for responsive, knowledgeable, and proactive assistance from the support team.
  • The app is noted for its intuitive design and seamless integration with Shopify.
  • Customers appreciate the detailed and accurate tracking features, reducing support queries.
  • Users highlight the ability to personalize tracking pages and statuses to match their brand.
  • Many reviews mention the ease and speed of getting the app operational.
  • Positive feedback on smooth integration with various carriers and third-party tools.
  • Users value the app’s ability to provide timely and accurate tracking information.
  • The tracking page is frequently described as sleek and professional-looking.
  • Several users find the pricing reasonable compared to competitors.
  • Many note a significant decrease in "Where is my order?" emails after implementation.
Cons
  • A few users suggest the app could be more affordable.
  • Some users report issues with orders not being tracked or displaying incorrect statuses.
  • Complaints about missing functionalities like email notifications in basic plans.
  • A few users mention unexpected charges or unclear pricing structures.
  • Some feedback indicates restrictions in fully tailoring the tracking page’s design.
Pricing and plans
Total pricing plans44
Free planAvailableAvailable
Free trialNoYes, for 14 day(s)
Technical information
Rating4.9 ★4.7 ★
Total reviews4,609157
Launch date4 January 202115 June 2015

17TRACK Order Tracking vs Tracktor Order Tracking: Final Verdict

When choosing the ideal Shopify app for your business, both 17TRACK Order Tracking and Tracktor Order Tracking offer unique strengths and considerations.

The choice between 17TRACK Order Tracking and Tracktor Order Tracking depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🤝 17TRACK Order Tracking and Tracktor Order Tracking

Each takes 3 of the 7 comparison factors, with 1 tied. 17TRACK Order Tracking leads on rating, total reviews and integrations; Tracktor Order Tracking leads on track record, budget and trial availability.

FactorPriority17TRACKTracktor
Average RatingHigh priorityWinner—Detail
Total ReviewsHigh priorityWinner—Detail
Launch DateLow priority—WinnerDetail
BudgetHigh priority—WinnerDetail
Support ChannelMedium priorityTiedTiedDetail
IntegrationsMedium priorityWinner—Detail
Trial PeriodLow priority—WinnerDetail

Average Rating

High priority

While considering user reviews, take note of the average ratings for 17TRACK Order Tracking and Tracktor Order Tracking. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, 17TRACK Order Tracking holds an average rating of 4.9 stars, whereas Tracktor Order Tracking has 4.7 star ratings.

🥇 Winner: 17TRACK Order Tracking🥈 Runner Up: Tracktor Order Tracking
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews 17TRACK Order Tracking and Tracktor Order Tracking have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, 17TRACK Order Tracking has received a total of 4,481 reviews and Tracktor Order Tracking has 154 reviews.

🥇 Winner: 17TRACK Order Tracking🥈 Runner Up: Tracktor Order Tracking
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - 17TRACK Order Tracking and Tracktor Order Tracking to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. 17TRACK Order Tracking and Tracktor Order Tracking were launched on Jan 4, 2021 and Jun 15, 2015 respectively.

🥇 Winner: Tracktor Order Tracking🥈 Runner Up: 17TRACK Order Tracking
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, 17TRACK Order Tracking offers 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $54.25. Tracktor Order Tracking, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $15.99.

🥇 Winner: Tracktor Order Tracking🥈 Runner Up: 17TRACK Order Tracking
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both 17TRACK Order Tracking and Tracktor Order Tracking provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

17TRACK Order Tracking3 support options
Tracktor Order Tracking3 support options
🥇 Winner: 17TRACK Order Tracking, Tracktor Order Tracking🥈 Runner Up: N/A
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of 17TRACK Order Tracking and Tracktor Order Tracking. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

17TRACK Order Tracking10 integrations
Tracktor Order Tracking8 integrations
🥇 Winner: 17TRACK Order Tracking🥈 Runner Up: Tracktor Order Tracking
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. 17TRACK Order Tracking has no free trial period. Tracktor Order Tracking, on the other hand, comes with a 14-day free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Tracktor Order Tracking🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between 17TRACK Order Tracking and Tracktor Order Tracking that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: 17TRACK Order Tracking vs Tracktor Order Tracking

In this comprehensive comparison, we'll delve into the details of two Shopify apps: 17TRACK Order Tracking and Tracktor Order Tracking. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

Overview17TRACK Order Tracking vs Tracktor Order Tracking

Let's dive into the overview of these two apps: 17TRACK Order Tracking and Tracktor Order Tracking, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

17TRACK Order Tracking Overview

17TRACK Order Tracking is a Shopify app developed by Unknown Developer to help merchants with Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page. With an average rating of 4.9 stars from 4,481 reviews, 17TRACK Order Tracking is one of the top-rated Order tracking Shopify apps.

Launch DateJan 4, 2021
PurposeWorldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.
Pricing summaryFree plan available

Tracktor Order Tracking Overview

Tracktor Order Tracking is a Shopify app developed by Unknown Developer to help merchants with Real-time tracking and order searching for your shop. With an average rating of 4.7 stars from 154 reviews, Tracktor Order Tracking is one of the top-rated Order tracking Shopify apps.

Launch DateJun 15, 2015
PurposeLive tracking and order search for your shop
Pricing summaryFree plan available. Free trial available.
Features Comparison17TRACK Order Tracking vs Tracktor Order Tracking

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

17TRACK Order Tracking Features

  • Global Tracking: Monitor both your international and domestic packages in one place.
  • Personalized tracking page. Allow customers to check their orders on your website.
  • Email Notification. Inform customers immediately when their order status updates.
  • Customer Protection. Customers can insure their orders against loss, damage, or delay.
  • Management Dashboard. Track your shipment status and increased sales data.

Tracktor Order Tracking Features

  • A system that tracks packages and looks up orders, compatible with all major delivery services.
  • Decrease support: Limit WMO requests by allowing your customers to self-help.
  • Email/SMS alerts will be sent when a package is out for delivery or arrives.
  • Take control: Customize what a buyer sees by using a branded tracking page.
  • Dashboard of Mission Control: Real-time monitoring updates on a 3D interactive map
Pricing Plans17TRACK Order Tracking vs Tracktor Order Tracking

There are tons of Shopify apps for small businesses and enterprises alike. From 17TRACK Order Tracking to Tracktor Order Tracking, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of 17TRACK Order Tracking and Tracktor Order Tracking measure up.

17TRACK Order Tracking Pricing Details

17TRACK Order Tracking has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/ month, $49/ month, $159/ month and have no free trial period.

Free
$0 /month
  • 50 shipments per month
  • Access 3,300+ carriers
  • Branded tracking page
  • PayPal integration
  • Dropshipping mode
Basic
$9 /month
  • 200 shipments per month
  • Customize tracking page
  • Tracking number redirection
  • Shopify shipping status and emails
  • Email notifications
Pro
$49 /month
  • 1000 shipments per month
  • Seller notifications
  • Shipments export
  • Multilingual email notification
  • Remove 17TRACK branding
Premium
$159 /month
  • 2000 shipments per month
  • Customize email triggers
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis

Tracktor Order Tracking Pricing Details

Tracktor Order Tracking has 4 pricing plans: 1 free and 3 paid. The paid plans cost $4.99/ month, $8.99/ month, $49.99/ month and come with a 14-day free trial period.

Starter
$0 /month
  • Real-time tracking page in your store
  • 1,900+ carrier integrations
  • Carrier mapping & fulfillment updates
  • Includes 25 orders per month
Flex
$4.99 /month
  • Real-time tracking page in your store
  • 1,900+ carrier integrations
  • Shopify email & SMS notifications
  • Includes 200 orders per month
Growth
$8.99 /month
  • Everything in Flex, plus:
  • Dropship location substitutions
  • Automatic carrier translation
  • Estimated delivery dates
  • Remove Tracktor branding
Essential
$49.99 /month
  • Everything in Growth, plus:
  • Product recommendations
  • Custom HTML & CSS
  • Custom order statuses
  • Order & fulfillment report CSVs

Install in your Shopify store We pass your name, email and store domain to the 17TRACK team so they can help install and configure the app on your store.

User Ratings17TRACK Order Tracking vs Tracktor Order Tracking

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about 17TRACK Order Tracking and Tracktor Order Tracking.

17TRACK Order Tracking Ratings

17TRACK Order Tracking has garnered an overall rating of 4.9 stars from a total of 4,481 reviews on the Shopify app store.

4.9★★★★★| 4,481 reviews

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of 17TRACK Order Tracking Reviews

The app is a Shopify-integrated order tracking solution designed to streamline logistics management for ecommerce stores. It offers real-time package tracking across multiple carriers, automated customer notifications, and a customizable tracking page embedded in the storefront. Key features include seamless integration, support for numerous logistics providers, and synchronization with platforms like PayPal. The app excels in user-friendliness, with straightforward setup, intuitive navigation, and detailed setup instructions. Its customer support is highly responsive, available 24/7, and frequently praised for prompt, professional assistance. Strengths include reducing customer inquiries, improving conversion rates, and providing accurate, automated tracking updates. A free tier with 50 monthly orders accommodates new users. However, some note pricing could be more competitive, and while customization options are extensive, a few users suggest further refinements in interface flexibility. Overall, the app is a robust, cost-effective tool for enhancing post-purchase customer experience and operational efficiency.

Tracktor Order Tracking Ratings

Tracktor Order Tracking has garnered an overall rating of 4.7 stars from a total of 154 reviews on the Shopify app store.

4.7★★★★★| 154 reviews

Of the total reviews, 94% are positive, 6% are neutral, and 6% are negative.

✨ AI Summary of Tracktor Order Tracking Reviews

Tracktor is a Shopify app designed to enhance order tracking for merchants and customers by providing a branded, self-service tracking page integrated directly into the store. The app allows customers to view real-time shipment details, reducing support inquiries about order status. Key features include customizable order statuses, seamless integration with Shopify and third-party logistics providers, and a user-friendly interface that matches the store’s theme. It supports multiple carriers, including niche or regional providers, and offers tools like a progress bar and map for visual tracking. The app’s Mission Control dashboard provides merchants with insights into delivery performance and exceptions. Strengths include responsive, hands-on customer support, which often assists with setup, troubleshooting, and customizations like CSS adjustments or carrier mappings. However, some limitations include occasional tracking inaccuracies, particularly with unpaid or unshipped orders, and a pricing model that charges per order, including those not requiring shipment. A few users noted the lack of bulk status updates or email notifications for custom statuses on lower-tier plans. Despite these drawbacks, Tracktor is widely praised for its reliability, ease of use, and ability to streamline order management while improving customer transparency.

Pros and Cons17TRACK Order Tracking vs Tracktor Order Tracking

Let's explore the pros and cons of 17TRACK Order Tracking and Tracktor Order Tracking to better understand their strengths and limitations.

17TRACK Order Tracking Pros and Cons

Pros
  • The app is consistently praised for its speed and responsiveness.
  • Many reviews highlight the app's ease of use, installation, and setup.
  • Numerous users commend the support team for being prompt, professional, and helpful.
  • The app provides accurate, real-time updates and supports multiple logistics providers.
  • Users appreciate the ability to personalize tracking pages and notifications.
  • The app seamlessly integrates with platforms like Shopify and PayPal.
  • The app is noted for its consistent performance and accurate tracking.
  • Many users report improved customer satisfaction and reduced support queries.
  • Several reviews mention the app's value for money compared to competitors.
  • Users highlight increased sales, efficiency, and customer confidence.
Cons
  • A few users suggest the app could be more affordable.

Tracktor Order Tracking Pros and Cons

Pros
  • Frequent praise for responsive, knowledgeable, and proactive assistance from the support team.
  • The app is noted for its intuitive design and seamless integration with Shopify.
  • Customers appreciate the detailed and accurate tracking features, reducing support queries.
  • Users highlight the ability to personalize tracking pages and statuses to match their brand.
  • Many reviews mention the ease and speed of getting the app operational.
  • Positive feedback on smooth integration with various carriers and third-party tools.
  • Users value the app’s ability to provide timely and accurate tracking information.
  • The tracking page is frequently described as sleek and professional-looking.
  • Several users find the pricing reasonable compared to competitors.
  • Many note a significant decrease in "Where is my order?" emails after implementation.
Cons
  • Some users report issues with orders not being tracked or displaying incorrect statuses.
  • Complaints about missing functionalities like email notifications in basic plans.
  • A few users mention unexpected charges or unclear pricing structures.
  • Some feedback indicates restrictions in fully tailoring the tracking page’s design.
Featured Integrations17TRACK Order Tracking vs Tracktor Order Tracking

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of 17TRACK Order Tracking and Tracktor Order Tracking, and see how effortlessly these apps can enhance your store operations.

17TRACK Order Tracking Integrations

17TRACK Order Tracking offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutCustomer accountsShopify FlowShopify AdminJudge.meKlaviyoLooxOmnisendPayPalTrustpilot

Tracktor Order Tracking Integrations

Tracktor Order Tracking offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

Shopify FlowShopify AdminGorgiasKlaviyoMESAOmnisendOrderlyEmailsZendesk
Support17TRACK Order Tracking vs Tracktor Order Tracking

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to 17TRACK Order Tracking and Tracktor Order Tracking. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

17TRACK Order Tracking User Support

For any inquiries or assistance regarding 17TRACK Order Tracking, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, 17TRACK Order Tracking offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Tracktor Order Tracking User Support

For any inquiries or assistance regarding Tracktor Order Tracking, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Tracktor Order Tracking offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Need assistance in choosing the right app for your store?

Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

1

Send your details

Your name, email and store domain go straight to the 17TRACK team.

2

The developer gets in touch

17TRACK contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Install in your Shopify store We pass your name, email and store domain to the 17TRACK team so they can help install and configure the app on your store.

FAQs for 17TRACK Order Tracking and Tracktor Order Tracking

1. What is the key difference between these Shopify apps: 17TRACK Order Tracking and Tracktor Order Tracking?

When comparing various Shopify apps, their main objective sets them apart. 17TRACK Order Tracking is designed to help merchants with Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page. On the other hand, Tracktor Order Tracking focuses on Real-time tracking and order searching for your shop. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between 17TRACK Order Tracking and Tracktor Order Tracking offers free pricing plan options for Shopify merchants?

17TRACK Order Tracking has 1 free plan. Tracktor Order Tracking has 1 free plan.

3. What are the pricing plans for 17TRACK Order Tracking and Tracktor Order Tracking?

While the specific pricing plans may vary for each app, here's a general breakdown:

17TRACK Order Tracking offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $9/ month, $49/ month, $159/ month. Free plan cost: Free.

Tracktor Order Tracking offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $4.99/ month, $8.99/ month, $49.99/ month. Free plan cost: Free.

4. Is there a free trial available for 17TRACK Order Tracking and Tracktor Order Tracking?

17TRACK Order Tracking has no free trial period. Tracktor Order Tracking, on the other hand, comes with a 14-day free trial period.

5. What are the integration options available for 17TRACK Order Tracking and Tracktor Order Tracking?

17TRACK Order Tracking: Checkout, Customer accounts, Shopify Flow, Shopify Admin, Judge.me, Klaviyo, Loox, Omnisend, PayPal, Trustpilot.

Tracktor Order Tracking: Shopify Flow, Shopify Admin, Gorgias, Klaviyo, MESA, Omnisend, OrderlyEmails, Zendesk.

6. What are the support options available for 17TRACK Order Tracking and Tracktor Order Tracking?

17TRACK Order Tracking · Email: [email protected] · Website: https://www.17track.com · FAQ: https://trackcenter.crisp.help/en/

Tracktor Order Tracking · Email: [email protected] · Website: https://bit.ly/3gtWj6s · FAQ: https://docs.theshoppad.com/article/488-tracktor-frequently-asked-questions

7. Are 17TRACK Order Tracking and Tracktor Order Tracking compatible with my Shopify theme?

Generally, 17TRACK Order Tracking and Tracktor Order Tracking are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between 17TRACK Order Tracking and Tracktor Order Tracking is better?

Determining which app between 17TRACK Order Tracking and Tracktor Order Tracking is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the 17TRACK team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

17TRACK Order Tracking
4.9 ★ · 4,481 reviews · Free plan
Tracktor Order Tracking
4.7 ★ · 154 reviews · Free plan
Install 17TRACKView full app detail

Verdict at a glance

17TRACK and Tracktor each take 3 of the 7 comparison factors, with 1 tied.

🥇 Winner: 17TRACK Order Tracking, Tracktor Order Tracking🥈 Runner Up: N/A
About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

No commissions, no pay-to-rank placements. The best work rises because people save and follow it.

More about ShopDigest
About ShopDigest

Show the work.
Win the work.

A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

Works

Shipped builds, documented by the people who made them.

Browse projects
Services

Scoped offers with pricing, ready to hire.

Browse services
App charts

Weekly install rankings app teams watch.

Ranked weekly

More about ShopDigest