Dotdigital CXDP by Dotdigital
Dotdigital assists brands in attracting, engaging, and converting customers over various marketing platforms. Marketing through Email, Automation, Text Messages, Social Media, and Chat.
4.5
(26)
Hustle Living, Australia
We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well!We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting. You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so!
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Dotdigital CXDP Charts
Track Dotdigital CXDP's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Dotdigital CXDP
Pros
Excellent Customer Support: Frequent praise for responsive and knowledgeable account managers and support teams.
User-Friendly Interface: The platform is noted for its intuitive design and ease of use, even for beginners.
Effective Automation Tools: Users highlight the robust features for streamlining and automating email and SMS campaigns.
Improved Deliverability Metrics: Significant increases in open rates and engagement are commonly reported.
Cons
Complex Setup Process: Some users found the initial setup overly complicated and time-consuming.
Technical Glitches: Occasional reports of platform instability or bugs affecting usability.
Screenshots
About the App
Marketing through Email, Automation, Text Messages, Social Media, and Chat.
- Smart Email Marketing: Email marketing - Send clever, customized, and captivating emails.
- Marketing Automation: Marketing automation - Use automatic tools to manage data-based marketing campaigns throughout their lifecycle.
- SMS Marketing: Send urgent updates and advertise through SMS messages.
- Instant Customer Support: Chat - Quickly answer questions and turn potential buyers into actual sales.
- Social re-targeting: Social re-targeting - Attract returning visitors and gain more suitable customers.
Keywords
Key Features
- Sync customer data from all channels into a unified platform for accurate insights.
- Automate personalized email campaigns with dynamic content and product recommendations.
- Send time-sensitive alerts and promotions via SMS for higher engagement.
Pricing
Dotdigital CXDP Pricing Plans
Free
$0/month
Here's an overview of Dotdigital CXDP costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Dotdigital CXDP: (Free).
The plan encompasses all the features provided by the app.
Dotdigital CXDP Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Dotdigital CXDP app pricing plans, see the official website.
Dotdigital CXDP Shopify App Discounts
If you are looking for discounts on Dotdigital CXDP app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Dotdigital to secure better deals on the Dotdigital CXDP app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Dotdigital CXDP
“We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well!We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting. You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so!”
“We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding. ”
“We transitioned over to Dotdigital from another large player in the Email Marketing space and we couldn't be happier with the service we have received. They have helped streamline our EDM's and SMS and our deliverability/open rates are up by 15+%.Our CSM Eloise is constantly helping us streamline and automate our campaigns and always informing us of best practice. It's actually nice to have a proper account manager, something we didn't have before at our previous Email Marketing Partner. Plus We're actually paying less! Wish we switched years ago.”
Trusted By
Trusted by the best Shopify stores
Hustle Living
Australia
Fogarty Wine Group
Australia
SURVIVAL
Australia
TRAPO® Car Mat Malaysia
Malaysia
Trapo Singapore
Singapore
London Lash UK
United Kingdom
Activeskin
Australia
Core Products International, Inc.
United States
Dotdigital assists brands in attracting, engaging, and converting customers over various marketing platforms.
Automated marketing
Manage the entire customer process from a single platform. Use email marketing, SMS, social media, chat and more to automate and personalize on a large scale.
Online shopping experts
Boost your return on investment with useful eCommerce insights. With our extensive eCommerce tools, you won't lose any more sales.
Increase your online shop's size
Grow your business with Dotdigital. Our innovative technology can boost your average order value, increase customer lifetime value, raise your revenue and enhance your marketing return on investment.
Comparison
Top Dotdigital CXDP Alternatives Detailed Comparison
The table below highlights the crucial differences between Dotdigital CXDP and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(23 reviews) | 4.7(10 reviews) | |
| Developed by | Dotdigital | edrone | |
| Launch Date | 2/18/2020 | 3/29/2017 | |
| Pricing | Free | Free, $49/month | |
| Objective | Marketing through Email, Automation, Text Messages, Social Media, and Chat. | Customer relationship management for online businesses. | |
| Categories | Email marketing, Analytics | Email marketing, Analytics | |
| Key Features & Highlights | |||
| Purpose | Dotdigital assists brands in attracting, engaging, and converting customers over various marketing platforms. | A complete CRM designed for online sales, including marketing automation and voice commerce. | |
| Features List |
|
| |
| Highlights |
| - | |
| User Reviews and Ratings | |||
| Recommended % | 92.3% | 83.3% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 2 | |
| Free Plan | Available | Available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 4.5 | 4.7 | |
| Total Reviews | 26 | 12 | |
| Launch Date | 2/18/2020 | 3/29/2017 | |
| SD Points | N/A | N/A | |
More Details About Dotdigital CXDP
Looking to install Dotdigital CXDP app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Dotdigital CXDP has an overall rating of 4.6 stars from a total of 26 reviews on the Shopify app store. Of these, 24 (92.3%) are positive, 0 (0.0%) are neutral, and 2 (7.7%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well!We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting. You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so!
We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well!We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting. You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so!
We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding.
We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding.
We transitioned over to Dotdigital from another large player in the Email Marketing space and we couldn't be happier with the service we have received. They have helped streamline our EDM's and SMS and our deliverability/open rates are up by 15+%.Our CSM Eloise is constantly helping us streamline and automate our campaigns and always informing us of best practice. It's actually nice to have a proper account manager, something we didn't have before at our previous Email Marketing Partner. Plus We're actually paying less! Wish we switched years ago.
We transitioned over to Dotdigital from another large player in the Email Marketing space and we couldn't be happier with the service we have received. They have helped streamline our EDM's and SMS and our deliverability/open rates are up by 15+%.Our CSM Eloise is constantly helping us streamline and automate our campaigns and always informing us of best practice. It's actually nice to have a proper account manager, something we didn't have before at our previous Email Marketing Partner. Plus We're actually paying less! Wish we switched years ago.
DotDigital is incredibly easy to use even for a beginner at handling CRM. User-friendly interface, reliable platform, and a joy to operate. Plus, DotDigital's support team is excellent, especially Eunice Ng, our Customer Success Manager. TRAPO has definitely experienced incredible growth, thanks to robust Email Marketing platforms like DotDigital!
DotDigital is incredibly easy to use even for a beginner at handling CRM. User-friendly interface, reliable platform, and a joy to operate. Plus, DotDigital's support team is excellent, especially Eunice Ng, our Customer Success Manager. TRAPO has definitely experienced incredible growth, thanks to robust Email Marketing platforms like DotDigital!
Dotdigital is in our main centre of all our marketing actions. We are working together with Dotdigital and they helped us to boost our sales with 3X. Excellent customer support and our account Manager Eunice, is a rising star. She's meticulous and helpful in helping me bring my ideas into fruition. DotDigital is a must have tool for any company that wants to grow the sales~
Dotdigital is in our main centre of all our marketing actions. We are working together with Dotdigital and they helped us to boost our sales with 3X. Excellent customer support and our account Manager Eunice, is a rising star. She's meticulous and helpful in helping me bring my ideas into fruition. DotDigital is a must have tool for any company that wants to grow the sales~
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Installation Steps
How to install Dotdigital CXDP on your Shopify store
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Install at your own pace
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