Emotive: SMS Marketing Shopify App by Bloom Digital By Privy

SMS Marketing is the most profitable method for online shops. Give it a shot today. Increase your income quickly with Chat-based SMS/Text Advertising.

4.3 94 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Bloom Digital By Privy team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Emotive: SMS Marketing

Pros
  • Exceptional Customer Support: Dedicated account managers and responsive teams provide hands-on assistance, from onboarding to campaign optimization.
  • High ROI Performance: Users report significant revenue increases, with many achieving 3x-35x returns on SMS campaigns.
  • Seamless Integration: Easy setup and smooth integration with platforms like Shopify, often requiring minimal technical effort.
  • Personalized Service: Tailored strategies, copywriting assistance, and regular check-ins to align with business goals.
Cons
  • Predatory Contract Terms: Auto-renewing 12-month contracts with strict cancellation policies and hidden fees frequently criticized.
  • High Cost: Pricing is notably higher than competitors, with some users citing unexpected charges or minimum spend requirements.

Screenshots

Emotive: SMS Marketing Shopify app screenshot 1
Emotive: SMS Marketing Shopify app screenshot 2
Emotive: SMS Marketing Shopify app screenshot 3
Emotive: SMS Marketing Shopify app screenshot 4
Emotive: SMS Marketing Shopify app screenshot 5
Emotive: SMS Marketing Shopify app screenshot 6

About the app

Increase your income quickly with Chat-based SMS/Text Advertising.

  • Compliant SMS Audience Building: Create your text message audience according to regulations using personalized pop-ups and checkout processes.
  • SMS Campaign Creation: Easily set up two-way SMS campaigns using over 600 pre-tested templates.
  • Customer Segmentation: Separate your customers and automatically send messages or promotions for abandoned shopping carts.
  • Do-it-for-you services: Use our support, strategy, and copywriting services that we offer for your convenience.
  • Revenue Analytics: Increase earnings and track progress using attribution analytics and reports.

Install in your Shopify store We pass your name, email and store domain to the Bloom Digital By Privy team so they can help install and configure the app on your store.

Keywords

SMS marketing Shopify appsConversational SMS Shopify appsText marketing Shopify appsAbandoned cart SMS Shopify appsSMS audience builder Shopify appsTwo-way SMS Shopify appsSMS automation Shopify appsRevenue growth SMS Shopify appsSMS analytics Shopify appsSMS templates Shopify appsEcommerce SMS Shopify appsSMS campaigns Shopify appsSMS strategy Shopify appsSMS copywriting Shopify appsSMS segmentation Shopify appsSMS compliance Shopify appsSMS pop-ups Shopify appsCheckout SMS Shopify appsSMS reports Shopify appsSMS attribution Shopify apps

Key features

  • Build compliant SMS audiences using customized pop-ups and checkout flows.
  • Launch two-way SMS campaigns effortlessly with 600+ pre-tested templates.
  • Automate abandoned cart messages and promotions with customer segmentation.

Pricing

Emotive: SMS Marketing pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Emotive: SMS Marketing costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Emotive: SMS Marketing is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

Emotive: SMS Marketing price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding Emotive: SMS Marketing pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Bloom Digital By Privy team so they can help install and configure the app on your store.

Comparison

Top Emotive: SMS Marketing alternatives — detailed comparison

The table below highlights the crucial differences between Emotive: SMS Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Shopify MessagingInstall
Add app
General information
Ratings4.0 ★ (94 reviews)4.8 ★ (4,663 reviews)4.7 ★ (3,381 reviews)
Developed byBloom Digital By PrivyShopifyKlaviyo
Launch date27 May 202214 April 202020 September 2012
PricingFreeFreeFree, $15/month, $20/month
ObjectiveIncrease your income quickly with Chat-based SMS/Text Advertising.Email marketing tailored for businessA combined platform for email, SMS, and more customer interactions.
CategoriesSMS marketingEmail marketing, SMS marketingEmail marketing, SMS marketing
Key features & highlights
PurposeSMS Marketing is the most profitable method for online shops. Give it a shot today.Connect and maintain long-term relationships with customers using Shopify's commerce-focused email.Smart automated marketing for retail, ecommerce, and wellness companies
Features list
  • Build compliant SMS audiences using customized pop-ups and checkout flows.
  • Launch two-way SMS campaigns effortlessly with 600+ pre-tested templates.
  • Automate abandoned cart messages and promotions with customer segmentation.
  • Send branded emails to segmented customer groups directly from your store.
  • Use customizable templates for products, sales, holidays, and events.
  • AI generates optimized subject lines, email copy, and send times.
  • Merge data from multiple platforms for unified customer insights.
  • Segment users based on real-time and historical behavior for precise targeting.
  • Automate coupon creation and tracking for streamlined campaigns.
Highlights—
  • Based in United States
  • Based in Canada
User reviews and ratings
Recommended85.1%0.0%90.2%
Pros
  • Dedicated account managers and responsive teams provide hands-on assistance, from onboarding to campaign optimization.
  • Users report significant revenue increases, with many achieving 3x-35x returns on SMS campaigns.
  • Easy setup and smooth integration with platforms like Shopify, often requiring minimal technical effort.
  • Tailored strategies, copywriting assistance, and regular check-ins to align with business goals.
  • Intuitive dashboard and straightforward campaign management, praised by both new and experienced users.
  • Teams offer creative ideas, segment recommendations, and real-time support for maximizing results.
  • Consistent performance with minimal downtime, ensuring dependable SMS delivery.
  • Comprehensive training and guided setup help users quickly leverage the platform’s features.
  • Enables conversational engagement with customers, enhancing interaction quality.
  • Clear reporting tools to track campaign performance and ROI.
  • The app is consistently praised for its intuitive and user-friendly interface, making it accessible even for non-tech-savvy users.
  • Users appreciate the variety of pre-made templates and the ability to easily customize emails to fit their branding.
  • Seamless integration with Shopify stores simplifies email marketing and performance tracking.
  • Many users highlight the app’s affordability, especially for small businesses, with free tiers and low-cost options.
  • The app’s automation capabilities, such as scheduled emails, are frequently mentioned as valuable time-savers.
  • The app is often recommended for beginners due to its straightforward setup and minimal learning curve.
  • Despite its simplicity, the app delivers professional-looking emails that drive customer engagement and sales.
  • The inclusion of free monthly emails is a significant advantage for startups and small businesses.
  • The app is frequently praised for its intuitive interface and straightforward setup.
  • Users highlight the app’s advanced capabilities, especially for segmentation and automation.
  • Many reviews commend the responsive and helpful customer service.
  • Seamless compatibility with Shopify is a recurring positive theme.
  • Users report significant revenue growth and improved engagement from campaigns.
  • The availability of a free tier is appreciated by new users.
  • The app provides comprehensive data tracking and reporting tools.
  • Pre-built flows and automation features save time and enhance efficiency.
  • The clean layout and intuitive navigation are frequently mentioned.
  • Onboarding materials, webinars, and tutorials are valued for easing the learning curve.
Cons
  • Auto-renewing 12-month contracts with strict cancellation policies and hidden fees frequently criticized.
  • Pricing is notably higher than competitors, with some users citing unexpected charges or minimum spend requirements.
  • The app lacks full feature parity on mobile devices, hindering on-the-go management.
  • Instances of unmet expectations, such as inaccurate attribution or missing integrations.
  • Users report unclear terms, especially around billing and contract obligations.
  • Many users express a desire for more diverse and advanced template options.
  • Some reviewers report frustration with undisclosed sending limits that disrupt campaigns.
  • A recurring complaint involves emails not being delivered promptly or ending up in spam folders.
  • Advanced users find the app too simplistic, lacking features like detailed analytics or automation sequences.
  • Instances of app crashes, failed campaigns, and unresolved technical issues are noted by several users.
  • Several users report unresponsive or ineffective support when facing issues.
  • The cost is cited as a barrier, especially for small businesses.
  • Some users experienced abrupt account closures with unclear reasons.
  • Canceling subscriptions is described as cumbersome and unresponsive.
  • Occasional technical issues, such as integration errors or feature malfunctions, are noted.
  • The overlapping theme of Customer Support was retained under Pros as the majority of reviews praised it, despite a few negative mentions. Slow Customer Support was removed from Cons to avoid redundancy.
Pricing and plans
Total pricing plans113
Free planAvailableAvailableAvailable
Free trialNoNoNo
Technical information
Rating4.0 ★4.8 ★4.7 ★
Total reviews942,4383,415
Launch date27 May 202214 April 202020 September 2012

More details about Emotive: SMS Marketing

Product description

Emotive provides a service for customer engagement via automated text message conversations, offering dedicated strategy, support, and copywriting resources. The easy-to-use platform also offers a risk-free start with a 5x ROI guarantee or money back.

AI summary

Emotive is a Shopify-integrated SMS marketing platform designed to enhance customer engagement and drive sales through personalized, conversational messaging. Its key features include two-way messaging, automated flows, segmentation tools, and seamless Shopify integration, enabling businesses to send targeted campaigns and track performance with built-in analytics. The platform offers a hands-on, white-glove service with dedicated account managers who assist with strategy, copywriting, and campaign optimization, making it particularly valuable for small businesses or those new to SMS marketing. Strengths include robust customer support, high reported ROI (often exceeding 5x), and an intuitive interface. However, limitations include a lack of mobile app functionality, overly generous attribution metrics, and occasional missing features. Notably, the platform requires a 12-month contract with strict auto-renewal terms, which has led to complaints about opaque cancellation policies and unexpected fees. Pricing is higher than some competitors, though many users justify the cost with the platform’s performance and support. While most reviews highlight its effectiveness and service, a minority report significant issues with contract enforcement, transparency, and unmet promises.

Support

For any questions, concerns, or assistance with Emotive: SMS Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Emotive: SMS Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Emotive: SMS Marketing are available in various languages on the Shopify app store, including English.

Emotive: SMS Marketing support information in a nutshell
Support emailsupport@emotive.io
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Emotive: SMS Marketing seamlessly integrates with are given below.

GorgiasKlaviyoReChargeSlackZapierZendesk
Developer
NameBloom Digital By Privy
ProfileSee all apps by Bloom Digital By Privy
WebsiteView developer profile
AddressBoston, MA

Installation

How to install Emotive: SMS Marketing on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Bloom Digital By Privy team.

2

The developer gets in touch

Bloom Digital By Privy contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.3
★★★★☆
94 total reviews
574
46
30
20
114

Emotive: SMS Marketing has an overall rating of 4.3 stars from a total of 94 reviews on the Shopify app store. Of these, 80 (85.1%) are positive, 0 (0.0%) are neutral, and 14 (14.9%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Undra Celeste New Yorkfrom United States · 3 March 2025

The integration was super easy. The best part about the Emotive is the customer experience managers. They are invested in the growth of not only my SMS list but of my brand overall. The one-on-one help is invaluable for small businesses.

★★★★★Ruff Barfrom United States · 3 February 2025

As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.

★★★★★Ohio Flamefrom United States · 19 December 2024

emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.

★★★★★YALAfrom United States · 30 October 2024

There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!

★★★★★Hogsworthfrom United States · 19 September 2024

Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.

Install in your Shopify store We pass your name, email and store domain to the Bloom Digital By Privy team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#6
text marketing
Total reviews
94
No change vs 30 days ago
Average rating
4.3 ★
0.00 vs 30 days ago
Top market
US
91.6% of installs

Category & keyword rankings

Position and market share today

Keywordtext marketing#60.0%
KeywordAnalytics and reporting#210.0%
Keywordtext message#25—
KeywordBirthday messages#28—

Reviews trend

Cumulative reviews · last 6 months

94 → 94 reviews · rating steady at 4.3★
Ranks #6 in 1 of 10 App Store groups tracked.Open full charts →

Emotive: SMS Marketing FAQs

How do I install the Emotive: SMS Marketing Shopify app?
To install Emotive: SMS Marketing on your Shopify store, click on the Emotive: SMS Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Emotive: SMS Marketing on your Shopify store, then contact us now.
What are the key features of Emotive: SMS Marketing?

The key features offered by Emotive: SMS Marketing to Shopify store owners are:

  • Build your SMS audience compliantly with customized pop-ups and checkout flows
  • Create two-way SMS campaigns easily from 600+ pre-tested templates
  • Segment your customers and automate abandoned cart messages or promotions
  • Take advantage of do-it-for-you support, strategy, and copywriting services
  • Drive revenue and measure success with attribution analytics and reports
Does Emotive: SMS Marketing integrate with other Shopify apps or tools?

Yes, Emotive: SMS Marketing seamlessly integrates with other Shopify apps or tools, such as Create your text message audience according to regulations using personalized pop-ups and checkout processes., Easily set up two-way SMS campaigns using over 600 pre-tested templates., Separate your customers and automatically send messages or promotions for abandoned shopping carts..

Is there a free trial available for Emotive: SMS Marketing?

No, Emotive: SMS Marketing does not offer any free trial.

What are the pricing plans for Emotive: SMS Marketing?

The app offers 1 plan that is forever-free.

How does billing work for Emotive: SMS Marketing?

Emotive: SMS Marketing is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Emotive: SMS Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Emotive: SMS Marketing offer customer support?

Yes, Emotive: SMS Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Emotive: SMS Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Emotive: SMS Marketing compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Shopify Messaging
by Shopify

Email marketing tailored for business

Free
★ 4.8 (4.7K)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Bloom Digital By Privy team so they can help install and configure the app on your store.

.myshopify.com
4.3★★★★☆94 reviews · 85.1% positive

Writing reviews on ShopDigest is coming soon.

  • UC
    Undra Celeste New YorkUnited States · 3 Mar 2025
    ★★★★★

    The integration was super easy. The best part about the Emotive is the customer experience managers. They are invested in the growth of not only my SMS list but of my brand overall. The one-on-one help is invaluable for small businesses.

  • RB
    Ruff BarUnited States · 3 Feb 2025
    ★★★★★

    As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.

  • OF
    Ohio FlameUnited States · 19 Dec 2024
    ★★★★★

    emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.

  • YA
    YALAUnited States · 30 Oct 2024
    ★★★★★

    There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!

  • HO
    HogsworthUnited States · 19 Sep 2024
    ★★★★★

    Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.

  • MA
    MandujourUnited States · 8 Sep 2024
    ★★★★★

    It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.

    BD
    Bloom Digital By PrivyDeveloper12 Sep 2024

    Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success. We're always here to support your growth and can't wait to see what’s next for your brand! 🚀

  • WW
    WAYA WESTUnited States · 27 Aug 2024
    ★★★★★

    Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.

    BD
    Bloom Digital By PrivyDeveloper12 Sep 2024

    Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. 😊

  • GL
    glō Luxury OilsUnited States · 16 Aug 2024
    ★★★★★

    Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company!

    BD
    Bloom Digital By PrivyDeveloper12 Sep 2024

    Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and it’s great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!

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