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PD Facebook Messenger Support Shopify App by Pushdaddy

Help customers using Facebook messenger chat and increase sales. Help customers through Facebook Messenger chat and increase sales.

4.2 13 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Pushdaddy team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of PD Facebook Messenger Support

Pros
  • Easy Integration: The app seamlessly integrates with Shopify stores and is quick to set up.
  • User-Friendly: Many users found the app straightforward and easy to use for managing store communications.
  • Positive Impact on Store Legitimacy: The app enhances store credibility and improves customer engagement.
  • Free and Helpful: Users appreciated the free availability and the app’s usefulness for customer communication.
Cons
  • Installation and Uninstallation Issues: Some users reported problems with installation, uninstallation, and broken features.
  • Performance Problems: Occasional crashes and hangs, particularly when connecting to external platforms like Facebook.

Screenshots

PD Facebook Messenger Support Shopify app screenshot 1
PD Facebook Messenger Support Shopify app screenshot 2
PD Facebook Messenger Support Shopify app screenshot 3
PD Facebook Messenger Support Shopify app screenshot 4

About the app

Help customers through Facebook Messenger chat and increase sales.

  • Instant Doubt Resolution: Boost your sales by quickly resolving customer queries.
  • Customer Satisfaction: Quick assistance makes customers pleased.
  • Facebook Chat Setup: Simply add a Facebook page and you're all set. It's the easiest way to chat on Facebook.

Install in your Shopify store We pass your name, email and store domain to the Pushdaddy team so they can help install and configure the app on your store.

Keywords

Facebook messenger chat Shopify appsBoost sales with messenger Shopify appsFast customer support Shopify appsEasy Facebook chat Shopify appsSolve customer doubts Shopify appsHappy customers support Shopify appsFacebook page integration Shopify apps

Key features

  • Resolve customer doubts instantly to boost sales.
  • Provide fast support to keep customers happy.
  • Set up easily by linking a Facebook page.

Pricing

PD Facebook Messenger Support pricing plans

$0 /month

Not sure which plan to pick? Discuss plans with us, learn about custom pricing, or get a demo.

Here’s an overview of PD Facebook Messenger Support costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by PD Facebook Messenger Support is .

The details of the plans are outlined below.

  • : this plan is free forever, incurring no subscription costs.

PD Facebook Messenger Support price summary

Pricing summaryFree
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the Pushdaddy team so they can help install and configure the app on your store.

Comparison

Top PD Facebook Messenger Support alternatives — detailed comparison

The table below highlights the crucial differences between PD Facebook Messenger Support and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
PD Facebook Messenger SupportInstall
Dondy: WhatsApp Marketing+ChatInstall
Shopify InboxInstall
Add app
General information
Ratings3.6 ★ (12 reviews)4.9 ★ (825 reviews)4.6 ★ (5,816 reviews)
Developed byPushdaddyDondyShopify
Launch date16 January 202015 March 202314 August 2019
PricingFreeFree, $6.99/month, $79.99/month, $159.99/monthFree
ObjectiveHelp customers through Facebook Messenger chat and increase sales.Abandoned cart recovery, AI agent & automations on WhatsAppEngage with customers and boost sales using free chat.
CategoriesChatAbandoned cart, ChatChat
Key features & highlights
PurposeHelp customers using Facebook messenger chat and increase sales.Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.Get new customers and make sales by interacting with shoppers in chat.
Features list
  • Resolve customer doubts instantly to boost sales.
  • Provide fast support to keep customers happy.
  • Set up easily by linking a Facebook page.
  • Automatically recover abandoned carts via WhatsApp with personalized messages.
  • Send bulk marketing campaigns and order updates through WhatsApp effortlessly.
  • Integrate a responsive WhatsApp chat widget for instant customer support.
  • Enable seamless live chat on your store directly within your Shopify admin.
  • Instantly respond to customer questions with AI-powered suggested replies and quick answers.
  • View real-time customer profiles, cart contents, and past order information during conversations.
Highlights—
  • Based in United States
  • Based in United Kingdom
User reviews and ratings
Recommended76.9%96.2%91.9%
Pros
  • The app seamlessly integrates with Shopify stores and is quick to set up.
  • Many users found the app straightforward and easy to use for managing store communications.
  • The app enhances store credibility and improves customer engagement.
  • Users appreciated the free availability and the app’s usefulness for customer communication.
  • The app is frequently praised for its quick and straightforward installation process.
  • Users highlight the seamless and functional WhatsApp button integration for customer communication.
  • Many reviews commend the responsive, knowledgeable, and helpful support team.
  • The app is noted for its intuitive and clean design, making it accessible for all users.
  • Several users report increased sales and improved customer interactions due to the app.
  • The app is consistently described as working flawlessly without technical issues.
  • Users appreciate the availability of free core functionalities.
  • Power users value the automation features for marketing and customer support.
  • The ability to personalize the widget and settings is well-received.
  • The app is praised for enabling quicker customer query resolution.
  • The app is consistently praised for its simplicity and intuitive interface.
  • Facilitates quick and effective interaction with customers, enhancing sales and service.
  • Seamlessly integrates with Shopify, providing a unified experience for store owners.
  • AI-generated responses and automated answers save time and improve efficiency.
  • Works well on mobile devices, allowing users to respond on the go.
  • Highly valued as a cost-effective solution for customer communication.
  • Directly contributes to increased sales and customer satisfaction.
  • Consolidates messages from various channels (e.g., Facebook, Instagram) into one inbox.
  • Offers customizable quick replies and automated messages.
Cons
  • Some users reported problems with installation, uninstallation, and broken features.
  • Occasional crashes and hangs, particularly when connecting to external platforms like Facebook.
  • Some users note the need for additional features like GIF support or independent campaign management.
  • The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
  • Occasional bugs, such as chat bubbles disappearing or messages failing to send.
  • Missing advanced functionalities like image attachments or search within conversations.
  • Requires frequent re-logins, which can hinder quick responses.
Pricing and plans
Total pricing plans040
Free planNot availableAvailableNot available
Free trialNoYes, for 7 day(s)No
Technical information
Rating3.6 ★4.9 ★4.6 ★
Total reviews138385,828
Launch date16 January 202015 March 202314 August 2019

More details about PD Facebook Messenger Support

Product description

Facebook Messenger's Chat and Support feature allows business owners to interact directly with customers on their store for inquiries or coupons, potentially boosting sales. If a customer initiates a chat but leaves the website without making a purchase, the website owners can continue communication in an attempt to convert the lead to a sale.

AI summary

The app is a Shopify-integrated chat tool designed to facilitate customer communication on storefronts. Its primary features include easy setup, seamless integration with Shopify stores, and a user-friendly interface, making it accessible for quick deployment. The app enhances store credibility and customer engagement by providing a functional chat option, often praised for its simplicity and effectiveness. However, some installations encounter technical issues, such as improper setup, unresponsive chat buttons, or difficulties with uninstallation and support access. Performance inconsistencies are noted, including slow operation, limited customization options for chat icons, and occasional integration failures with external platforms like Facebook. While many find it a valuable, free solution for customer interaction, reliability and support responsiveness remain areas needing improvement.

Support

For any questions, concerns, or assistance with PD Facebook Messenger Support, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the PD Facebook Messenger Support are available in various languages on the Shopify app store, including English.

PD Facebook Messenger Support support information in a nutshell
Support emailbydbest@gmail.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that PD Facebook Messenger Support seamlessly integrates with are given below.

FacebookInstagramMessengerTelegramWhatsapp
Developer
NamePushdaddy
ProfileSee all apps by Pushdaddy
WebsiteView developer profile
AddressChennai, porur, porur, chennai, TN, 600116

Installation

How to install PD Facebook Messenger Support on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Pushdaddy team.

2

The developer gets in touch

Pushdaddy contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.2
★★★★☆
13 total reviews
510
40
30
21
12

PD Facebook Messenger Support has an overall rating of 4.2 stars from a total of 13 reviews on the Shopify app store. Of these, 10 (76.9%) are positive, 0 (0.0%) are neutral, and 3 (23.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Ravens Alleyfrom United States · 2 October 2021

This app works very well and is integrated nicely with my shop. Makes communicating with people on my website very easy.

Install in your Shopify store We pass your name, email and store domain to the Pushdaddy team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#8
facebook messenger
Total reviews
13
No change vs 30 days ago
Average rating
4.2 ★
0.00 vs 30 days ago
Top market
PK
20.6% of installs

Category & keyword rankings

Position and market share today

Keywordfacebook messenger#80.1% ▲0.0
Keywordmessenger#100.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

11 → 13 reviews · rating steady at 4.2★
Ranks #8 in 1 of 2 App Store groups tracked.Open full charts →

PD Facebook Messenger Support FAQs

How do I install the PD Facebook Messenger Support Shopify app?
To install PD Facebook Messenger Support on your Shopify store, click on the PD Facebook Messenger Support installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install PD Facebook Messenger Support on your Shopify store, then contact us now.
What are the key features of PD Facebook Messenger Support?

The key features offered by PD Facebook Messenger Support to Shopify store owners are:

  • Sale more by solving customers doubt in seconds
  • Fast support means happy customers
  • Just add facebook page and you are done. Easiest chat for Facebook
Does PD Facebook Messenger Support integrate with other Shopify apps or tools?

Yes, PD Facebook Messenger Support seamlessly integrates with other Shopify apps or tools, such as Boost your sales by quickly resolving customer queries., Quick assistance makes customers pleased., Simply add a Facebook page and you're all set. It's the easiest way to chat on Facebook..

Is there a free trial available for PD Facebook Messenger Support?

No, PD Facebook Messenger Support does not offer any free trial.

What are the pricing plans for PD Facebook Messenger Support?

The app offers 1 plan that is forever-free.

How does billing work for PD Facebook Messenger Support?

PD Facebook Messenger Support is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, PD Facebook Messenger Support allows its subscribers to cancel or upgrade their subscription plan at any time.

Does PD Facebook Messenger Support offer customer support?

Yes, PD Facebook Messenger Support offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is PD Facebook Messenger Support compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Pushdaddy team so they can help install and configure the app on your store.

.myshopify.com
4.2★★★★☆13 reviews · 76.9% positive

Writing reviews on ShopDigest is coming soon.

  • RA
    Ravens AlleyUnited States · 2 Oct 2021
    ★★★★★

    This app works very well and is integrated nicely with my shop. Makes communicating with people on my website very easy.

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