Formilla Live Chat + Chatbot Shopify App Alternatives December 2025

Are you currently using Formilla Live Chat + Chatbot for your Shopify store, but you're curious about other options available in the market? Look no further! We present you with 103 outstanding alternatives to Formilla Live Chat + Chatbot, carefully selected to meet a variety of e-commerce needs.

Tidio ‑ Live Chat & AI Chatbot
#1 Highly Recommended

Tidio ‑ Live Chat & AI Chatbot

Live chat is enhanced with chatbots for superior customer support.

Free Trial: 7 days

Pros

Consistently praised for being responsive, helpful, and friendly.

Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.

Users appreciate the seamless communication with customers, boosting engagement and sales.

Cons

Complaints about unclear or misleading pricing tiers and hidden costs.

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846

SD Points

5.25%

Market Share

Summary

Launch Date

14 Jul 2014

Developer

TIDIO LLC

Ratings

4.7

(1,107)

Chatty AI Chatbot & Live Chat
#2 Highly Recommended

Chatty AI Chatbot & Live Chat

Boost customer support with livechat by AI chat bot and FAQs

Free Trial: 7 days

Pros

Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.

The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.

Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.

Cons

Some users experienced delays or failures in receiving instant message alerts on older devices.

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1330

SD Points

7.97%

Market Share

Summary

Launch Date

09 Jun 2022

Ratings

4.9

(1,638)

SB: Helpdesk, Live Chat & FAQs
#3 Highly Recommended

SB: Helpdesk, Live Chat & FAQs

FAQ page, ticket system, live chat, support chatbot, tabs

Free Trial: 14 days

Pros

The app is consistently praised for its intuitive setup and straightforward navigation.

Users highlight the clean, polished look of the FAQ pages it generates.

Many reviews note the ability to create and deploy FAQ pages in minutes.

Cons

Users express frustration over restricted styling options (e.g., fonts, colors) without coding.

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8

SD Points

7.74%

Market Share

Summary

Launch Date

08 Dec 2015

Ratings

4.6

(329)

O: Chat buttons & Contact Form
Ranked #4

O: Chat buttons & Contact Form

Chat live with customers on platforms like Facebook Messenger and Instagram.

Pricing Plans: Free

Pros

Consistently praised for being fast, responsive, and highly effective in resolving issues.

The app is frequently described as intuitive, easy to navigate, and straightforward to set up.

Users appreciate the ability to tailor the app to their specific needs and preferences.

Cons

A few users reported issues like the chat widget not displaying correctly.

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Store Owner's Tip

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36

SD Points

1.50%

Market Share

Summary

Launch Date

20 Jan 2016

Developer

Omega

Ratings

4.9

(269)

BestChat: AI Chatbot+Live Chat
Ranked #5

BestChat: AI Chatbot+Live Chat

Use Livechat, Facebook, WhatsApp, Instagram, a Chatbot, convert, and marketing together.

Pros

The chatbot provides human-like, sympathetic, and accurate responses, often without requiring extensive training.

The AI effectively recommends products and compares them, enhancing customer engagement and sales.

Users highlight the intuitive installation process and user-friendly interface, saving time and effort.

Cons

Some users noted missing languages (e.g., Arabic, Lithuanian) despite overall multilingual support.

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Store Owner's Tip

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15

SD Points

0.91%

Market Share

Summary

Launch Date

05 Jan 2022

Developer

BestChat

Ratings

4.8

(141)

Wizybot ‑ AI Chatbot
Ranked #6

Wizybot ‑ AI Chatbot

Automatize customer support requests with ChatGPT AI

Pros

The app effectively handles customer inquiries, freeing up time for human teams and providing 24/7 assistance.

The clean, easy-to-navigate design makes setup and usage straightforward, even for non-tech-savvy users.

Users can tailor the bot to their specific business needs, including handling complex interactions and product recommendations.

Cons

Some users reported problems with closing or minimizing the chat widget, especially on mobile devices.

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Store Owner's Tip

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33

SD Points

0.87%

Market Share

Summary

Launch Date

04 Jul 2023

Developer

Wizybot Inc

Ratings

4.8

(167)

POWR: Live Chat
Ranked #7

POWR: Live Chat

Pros

The app is frequently praised for its quick and straightforward setup process.

Many users highlight the intuitive and simple design, making it accessible even for beginners.

Several reviews appreciate the ability to personalize colors and features to match their brand.

Cons

Users report difficulties in canceling subscriptions, requiring manual intervention.

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Store Owner's Tip

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0

SD Points

0.30%

Market Share

Summary

Launch Date

02 Dec 2017

Developer

POWR.io

Ratings

3.8

(16)

Zipchat AI Chat & AI Chatbot
Ranked #8

Zipchat AI Chat & AI Chatbot

AI Chatbot+ AI Chat to Automate Sales, Cart Recovery & Support

Free Trial: 7 days

Pros

The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.

Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.

Users consistently highlight the intuitive setup process and user-friendly interface.

Cons

Some users find the pricing prohibitive, especially for smaller operations.

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Store Owner's Tip

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155

SD Points

0.64%

Market Share

Summary

Launch Date

23 May 2023

Developer

ZIPCHAT INC

Ratings

4.9

(123)

Rep AI: ChatGPT Concierge
Ranked #9

Rep AI: ChatGPT Concierge

AI Chatbot (ChatGPT) that boosts conversions & gets more sales

Free Trial: 30 days

Pros

The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.

Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.

Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.

Cons

Some users find the premium pricing for personalized or advanced features prohibitive.

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Store Owner's Tip

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21

SD Points

0.53%

Market Share

Summary

Launch Date

18 Apr 2022

Ratings

4.7

(99)

Channel Sales Chat Bot CRM
Ranked #10

Channel Sales Chat Bot CRM

All-in-one customer service with live chat, pop-ups, and AI

Free Trial: 14 days

Pros

Proactive and dedicated assistance, often going above expectations to resolve issues.

Significant improvements in sales, revenue, and customer engagement reported by multiple users.

Clean, intuitive design with easy setup and navigation.

Cons

Some users noted the app is more tailored for Asian markets.

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Store Owner's Tip

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1

SD Points

0.27%

Market Share

Summary

Launch Date

07 Jun 2021

Developer

Channel Corp.

Ratings

4.8

(44)

Showing 1-10 out of 103

About Formilla Live Chat + Chatbot

Formilla Live Chat + Chatbot is a versatile Shopify app designed to help achieve the purpose: “Chat live with visitors using real-time monitoring and chatbots! Boost your sales and enhance support.”. This Shopify app is listed under Chat category. It has garnered over 20 reviews with an average rating of 5 stars from Shopify merchants.

Some of its key features include:

  • Live Visitor Engagement: View live visitors on your site and invite them to chat directly from our app.
  • Chatbot Marketing: Have a chatbot qualify leads and promote your products all day, every day.
  • Global Customer Interaction: Chat with your customers live from anywhere using our mobile apps.
  • Engaging Marketing Popups: Use marketing popups to showcase your products and increase sales.

Besides, Formilla Live Chat + Chatbot is known for its The app is frequently praised for its straightforward and quick installation process., Many users highlight the fast, professional, and helpful support team., The app is noted for its intuitive design and ease of use., Users appreciate the ability to chat with customers on-the-go via the mobile app., The app offers a wide range of functionalities, including automation, integrations, and customization., The real-time visitor tracking and chat notifications are highly valued., Several users report increased conversions and sales after implementing the app..

Why Consider Formilla Live Chat + Chatbot Alternatives for Shopify?

While Formilla Live Chat + Chatbot may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore Formilla Live Chat + Chatbot alternatives:

  • Diverse Needs: What worked initially with Formilla Live Chat + Chatbot may not fully address your current needs. By considering Formilla Live Chat + Chatbot alternatives, you can find apps that are better suited to your changing objectives.

  • Budget Constraints: While considering alternatives to Formilla Live Chat + Chatbot can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.

  • Compatibility Issues: If you have encountered compatibility issues with Formilla Live Chat + Chatbot or have concerns about its integration with other essential tools and themes, exploring Formilla Live Chat + Chatbot alternatives can help you find apps that offer better compatibility and ease of use.

  • Feature Enhancement: Alternatives to Formilla Live Chat + Chatbot may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.

In the following sections, we'll introduce you to some of the top alternatives to Formilla Live Chat + Chatbot.

Overview of the Best Formilla Live Chat + Chatbot Shopify Alternatives

There are several alternatives in the Shopify app store that can seamlessly replace or complement Formilla Live Chat + Chatbot. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify Formilla Live Chat + Chatbot alternatives based on their popularity and average rating.

App NameDeveloperStarting PriceFree PlanReviews
Tidio ‑ Live Chat & AI ChatbotTidio ‑ Live Chat & AI ChatbotTIDIO LLC$0/month
Available

4.7

(1,107)

Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live ChatChatty (By Avada)$0/month
Available

4.9

(1,638)

SB: Helpdesk, Live Chat & FAQsSB: Helpdesk, Live Chat & FAQsShark Byte, Inc$0/month
Available

4.6

(329)

O: Chat buttons & Contact FormO: Chat buttons & Contact FormOmega$0/month
Unavailable

4.9

(269)

BestChat: AI Chatbot+Live ChatBestChat: AI Chatbot+Live ChatBestChat$0/month
Available

4.8

(141)

Wizybot ‑ AI ChatbotWizybot ‑ AI ChatbotWizybot Inc$0/month
Available

4.8

(167)

POWR: Live ChatPOWR: Live ChatPOWR.io$0/month
Available

3.8

(16)

Zipchat AI Chat & AI ChatbotZipchat AI Chat & AI ChatbotZIPCHAT INC$49/month
Unavailable

4.9

(123)

Rep AI: ChatGPT ConciergeRep AI: ChatGPT ConciergeRep AI Technologies Inc.$0/month
Available

4.7

(99)

Channel Sales Chat Bot CRMChannel Sales Chat Bot CRMChannel Corp.$0/month
Available

4.8

(44)

Have a Closer Look at the Best Alternatives to Formilla Live Chat + Chatbot

Now let us jump in and check out these top Formilla Live Chat + Chatbot alternatives.

Tidio ‑ Live Chat & AI Chatbot

1. Tidio ‑ Live Chat & AI Chatbot

4.7

(1,107)

No reviews available for this app.

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72 customers chose this
Chatty AI Chatbot & Live Chat

2. Chatty AI Chatbot & Live Chat

4.9

(1,638)

No reviews available for this app.

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72 customers chose this
SB: Helpdesk, Live Chat & FAQs

3. SB: Helpdesk, Live Chat & FAQs

4.6

(329)

No reviews available for this app.

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72 customers chose this
O: Chat buttons & Contact Form

4. O: Chat buttons & Contact Form

4.9

(269)

No reviews available for this app.

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72 customers chose this
BestChat: AI Chatbot+Live Chat

5. BestChat: AI Chatbot+Live Chat

4.8

(141)

No reviews available for this app.

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.myshopify.com
72 customers chose this
Wizybot ‑ AI Chatbot

6. Wizybot ‑ AI Chatbot

4.8

(167)

No reviews available for this app.

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72 customers chose this
POWR: Live Chat

7. POWR: Live Chat

3.8

(16)

No reviews available for this app.

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72 customers chose this
Zipchat AI Chat & AI Chatbot

8. Zipchat AI Chat & AI Chatbot

4.9

(123)

No reviews available for this app.

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.myshopify.com
72 customers chose this
Rep AI: ChatGPT Concierge

9. Rep AI: ChatGPT Concierge

4.7

(99)

No reviews available for this app.

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Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
Channel Sales Chat Bot CRM

10. Channel Sales Chat Bot CRM

4.8

(44)

No reviews available for this app.

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Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this

How to Choose the Right Formilla Live Chat + Chatbot Alternative for Your Shopify Store

Choosing the right alternative to Formilla Live Chat + Chatbot for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.

Remember that the best Formilla Live Chat + Chatbot Shopify alternative will address your current requirements and position your store for future success.

More Information on Formilla Live Chat + Chatbot Shopify Alternatives

As you embark on your journey to find the perfect Formilla Live Chat + Chatbot alternative, the right choice can elevate your Shopify store's performance, enhance your customer shopping experience, and position you for growth in the competitive e-commerce landscape.

We've introduced you to a curated list of top Formilla Live Chat + Chatbot alternatives, each with its own strengths and advantages. Whether you're seeking a cost-effective solution or a feature-rich paid alternative, you have plenty of options to choose from.

Choosing the right Formilla Live Chat + Chatbot alternative requires careful consideration of your specific requirements, budget, and long-term goals. You can gain deeper insights into your selected apps by visiting our app comparison page. If you need expert guidance, ShopDigest can help you navigate this process effectively, from identifying your needs to assessing compatibility and support.

Formilla Live Chat + Chatbot Shopify Alternative Installation

There are thousands of Formilla Live Chat + Chatbot alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify alternative app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify Formilla Live Chat + Chatbot alternative app subscription cost

Connect with us to harness the full potential of your selected Formilla Live Chat + Chatbot Shopify Alternative without any hassle.

Frequently Asked Questions for Formilla Live Chat + Chatbot Shopify Alternatives

Free Alternatives to Formilla Live Chat + Chatbot

Looking for a no-cost alternative to Formilla Live Chat + Chatbot? We've curated a list of free Formilla Live Chat + Chatbot alternatives that provide a wide range of functionalities at no charge. It's perfect for startups and small businesses looking to maximize their e-commerce potential without paying a penny. Check out the full list here.