Formilla Live Chat + Chatbot by Formilla.com

Chat live with visitors using real-time monitoring and chatbots! Boost your sales and enhance support. Chat live with visitors as they browse to boost sales.

5.0

(41)

Free
$17.49/month
$49.99/month
$74.99/month
XY
5

LINGERING, Canada

4/19/2023

Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.

1 of 8

Install in your Shopify Store

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72 customers chose this

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Formilla Live Chat + Chatbot Charts

Track Formilla Live Chat + Chatbot's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Formilla Live Chat + Chatbot

Pros

Easy Setup and Installation: The app is frequently praised for its straightforward and quick installation process.

Effective Customer Support: Many users highlight the fast, professional, and helpful support team.

User-Friendly Interface: The app is noted for its intuitive design and ease of use.

Mobile Accessibility: Users appreciate the ability to chat with customers on-the-go via the mobile app.

Cons

Missing Picture Sharing: Users note the inability for customers to send pictures in chat threads.

Offline Message Handling: Some reviewers mention concerns about contacting customers who message while agents are offline.


Screenshots


About the App

Chat live with visitors as they browse to boost sales.

  • Live Visitor Engagement: View live visitors on your site and invite them to chat directly from our app.
  • Chatbot Marketing: Have a chatbot qualify leads and promote your products all day, every day.
  • Global Customer Interaction: Chat with your customers live from anywhere using our mobile apps.
  • Engaging Marketing Popups: Use marketing popups to showcase your products and increase sales.

Keywords

Live chat Shopify apps
Chatbot Shopify apps
Real-time visitor monitoring Shopify apps
Increase sales Shopify apps
Improve support Shopify apps
Marketing popups Shopify apps
Lead qualification Shopify apps
Mobile chat Shopify apps
Visitor engagement Shopify apps
Conversation boost Shopify apps

Key Features

  • View live visitors on your site and invite them to chat instantly.
  • Use AI-powered chatbots for 24/7 automated customer support.
  • Engage customers globally via mobile apps with real-time chat.

Pricing

Formilla Live Chat + Chatbot Pricing Plans

Free

$0/month

  • 1 Chat Agent

  • Unlimited Chats

  • Mobile apps for iPhone/Android

  • Custom Branding + Language

  • Canned Messages*

Premium

$17.49/month

  • Everything in Free and:

  • Automatic Chat Popups

  • 3rd Party Integrations

  • A.I. Chatbots*

  • Custom Schedule

Professional

$49.99/month

  • Everything in Premium and:

  • 2 Chat Agents

  • Real-time Visitor Monitoring

  • File Sharing

  • A.I. Chatbots*

Growth

$74.99/month

  • Everything in Professional and:

  • Marketing Popups

  • Automated Email Messages

  • A.I. Chatbots*

  • Remove Branding

Not sure which plan to pick? Discuss Free or Premium plans with us, learn about custom pricing, or get a demo.

Here's an overview of Formilla Live Chat + Chatbot costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Formilla Live Chat + Chatbot: (Free). The paid plan(s) offered by Formilla Live Chat + Chatbot: (Premium, Professional, Growth).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1 Chat Agent, Unlimited Chats, Mobile apps for iPhone/Android, Custom Branding + Language, Canned Messages*, Banned Visitors*, Marketing Popups*.

Premium: The Premium plan costs $17.49 and comes with a 15-day free trial period. The plan offers a host of features, including Everything in Free and:, Automatic Chat Popups, 3rd Party Integrations, A.I. Chatbots*, Custom Schedule, Chat Departments, Marketing Popups*.

Professional: The Professional plan costs $49.99 and comes with a 15-day free trial period. The plan offers a host of features, including Everything in Premium and:, 2 Chat Agents, Real-time Visitor Monitoring, File Sharing, A.I. Chatbots*, Remove Branding, Marketing Popups*.

Growth: The Growth plan costs $74.99 and comes with a 15-day free trial period. The plan offers a host of features, including Everything in Professional and:, Marketing Popups, Automated Email Messages, A.I. Chatbots*, Remove Branding, Team Training.

Formilla Live Chat + Chatbot Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$17.49, $49.99, $74.99
Free trial availableYes, for 15 day(s)

For further information regarding Formilla Live Chat + Chatbot app pricing plans, see the official website.

Formilla Live Chat + Chatbot Shopify App Discounts

If you are looking for discounts on Formilla Live Chat + Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Formilla.com to secure better deals on the Formilla Live Chat + Chatbot app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Formilla Live Chat + Chatbot

Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.

LINGERING
Canada

A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!

Miracles & More
United States

It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.

Fames Chocolate
United States

Trusted By

Trusted by the best Shopify stores

LINGERING

Canada

Miracles & More

United States

Fames Chocolate

United States

Canine Designs

United States

Sanditas

Canada

wholesalewaterheater

United States

Swing Cushions USA

United States

Vitasell.net

United States


Chat live with visitors using real-time monitoring and chatbots! Boost your sales and enhance support.

View Guests Live

Know who is visiting your online store, what page they are on, their location, and start live chats from the app.

Apps for iPhone and Android

Chat with customers worldwide and get notified on your phone when they have queries.

Using Chat Bots for Automation

Significantly cut down support time by using a Helper Chat Bot™. It uses AI to automatically answer common visitor queries.


Comparison

Top Formilla Live Chat + Chatbot Alternatives Detailed Comparison

The table below highlights the crucial differences between Formilla Live Chat + Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Formilla Live Chat + ChatbotFormilla Live Chat + ChatbotView on Shopify
Dondy: WhatsApp Marketing+ChatDondy: WhatsApp Marketing+ChatView on Shopify
General Information
Ratings
5.0(20 reviews)
4.8(773 reviews)
Developed byFormilla.comDondy
Launch Date6/3/20143/15/2023
PricingFree, $17.49/month, $49.99/month, $74.99/monthFree, $6.99/month, $79.99/month, $159.99/month
ObjectiveChat live with visitors as they browse to boost sales.Abandoned cart recovery, AI agent & automations on WhatsApp
CategoriesChatAbandoned cart, Chat
Key Features & Highlights
PurposeChat live with visitors using real-time monitoring and chatbots! Boost your sales and enhance support.Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Features List
  1. View live visitors on your site and invite them to chat instantly.
  2. Use AI-powered chatbots for 24/7 automated customer support.
  3. Engage customers globally via mobile apps with real-time chat.
  1. Automatically recover abandoned carts via WhatsApp with personalized messages.
  2. Send bulk marketing campaigns and order updates through WhatsApp effortlessly.
  3. Integrate a responsive WhatsApp chat widget for instant customer support.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %100.0%95.5%
Pros
  1. The app is frequently praised for its straightforward and quick installation process.
  2. Many users highlight the fast, professional, and helpful support team.
  3. The app is noted for its intuitive design and ease of use.
  4. Users appreciate the ability to chat with customers on-the-go via the mobile app.
  5. The app offers a wide range of functionalities, including automation, integrations, and customization.
  6. The real-time visitor tracking and chat notifications are highly valued.
  7. Several users report increased conversions and sales after implementing the app.
  1. The app is frequently praised for its quick and straightforward installation process.
  2. Users highlight the seamless and functional WhatsApp button integration for customer communication.
  3. Many reviews commend the responsive, knowledgeable, and helpful support team.
  4. The app is noted for its intuitive and clean design, making it accessible for all users.
  5. Several users report increased sales and improved customer interactions due to the app.
  6. The app is consistently described as working flawlessly without technical issues.
  7. Users appreciate the availability of free core functionalities.
  8. Power users value the automation features for marketing and customer support.
  9. The ability to personalize the widget and settings is well-received.
  10. The app is praised for enabling quicker customer query resolution.
Cons
  1. Users note the inability for customers to send pictures in chat threads.
  2. Some reviewers mention concerns about contacting customers who message while agents are offline.
  3. "Mobile Notification Delays" was removed as the sentiment in reviews was overwhelmingly positive about mobile functionality, with only one minor mention of delays.)
  1. Some users note the need for additional features like GIF support or independent campaign management.
  2. The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 15 day(s)Yes, for 7 day(s)
Technical Information
Rating
5.0
4.8
Total Reviews41625
Launch Date6/3/20143/15/2023
SD PointsN/A356

More Details About Formilla Live Chat + Chatbot

Looking to install Formilla Live Chat + Chatbot app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Formilla Live Chat + Chatbot Q&A


Customer Reviews

5.0
41 total reviews
5
40
4
1
3
0
2
0
1
0

Formilla Live Chat + Chatbot has an overall rating of 5.0 stars from a total of 41 reviews on the Shopify app store. Of these, 41 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

LINGERINGfrom Canada
April 19, 2023

Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.

Miracles & Morefrom United States
February 8, 2021

A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!

Fames Chocolatefrom United States
June 24, 2020

It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.

Canine Designsfrom United States
November 28, 2019

This app is totally awesome! Easy install. Simple yet comprehensive instructions. Absolutely the best customer support and so much more than a great live chat app. Includes newsletter (email) messaging, in-app pop up messages, integration with Google Analytics and others, helper bots and more. Love it.

Sanditasfrom Canada
July 9, 2019

Formilla is a great & easy app. Excellent, fast problem-solving support. Recommend with five stars.


Video Demo and Screenshots

Product Screenshots

Formilla Live Chat + Chatbot screenshot 1
Formilla Live Chat + Chatbot screenshot 2

Installation Steps

How to install Formilla Live Chat + Chatbot on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Formilla Live Chat + Chatbot FAQ's


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